I also have this problem and reported it to Legacy last October, I took it to a local repair shop and they told me it was a Legacy problem, it is an incompatibility with Windows it seems. I thought it would be dealt with in the last upgrade but no difference. I have had problems earlier last year with backing up to Legacy Cloud but then it was okay again. The technician who had a look at my computer said it needs to be updated from the Legacy end. I have checked my drivers and there seems to be no problem. JanP
On Wed, 5 Feb 2020 at 09:00, Ian Thomas <il.tho...@outlook.com> wrote: > That probably indicates that one or other “driver” program for your > computer hardware needs to be updated. > > You will be able to see if that is the problem, using an inbuilt-Windows > utility, called *Device Manager*. > > When Device Manager is run, if there is an error, a yellow exclamation > mark against it . *!* > > From your Windows 10 Start menu, choose *Control Panel* from the group > called *Windows System*. *Device Manager* is one of the applications > (programs) there. > > If you do that and see the problem indication, let this list know – the > next steps are releatively simple. > > > > Of course, I am assuming that your computer has Windows 10 installed, and > not Windows 7. > > > > I.L. Thomas > > Victoria Park, Western Australia > > > > > > *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On > Behalf Of *Susanne Brown > *Sent:* Wednesday, 5 February 2020 3:45 AM > *To:* Legacy Users Group <LegacyUserGroup@legacyusers.com> > *Subject:* [LegacyUG] Computer crashes when attempting backup to cloud > > > > When I attempt to backup to the Legacy cloud I get a black screen and then > a blue screen that says in part: shut down to prevent damage to your > computer; crash dump; DRIVER_IRQL_NOT-LESS-OR-EQUAL. > > > > This happens only when attempting to backup to the Legacy cloud. I sure > hope someone can provide a solution. > > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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