I also had this problem and other companies blamed Legacy. The bottom line, it was my Virus protection. If I disconnect the antivirus while I back up to the cloud, it is supposed to handle the issue. However, I didn't feel comfortable doing that. So I now back up my family files to a Dropbox folder and I am very happy. I still do the Legacy backup on my system, I just can't use the Legacy Cloud.
On Tue, Feb 4, 2020 at 11:45 AM Susanne Brown <[email protected]> wrote: > When I attempt to backup to the Legacy cloud I get a black screen and then > a blue screen that says in part: shut down to prevent damage to your > computer; crash dump; DRIVER_IRQL_NOT-LESS-OR-EQUAL. > > This happens only when attempting to backup to the Legacy cloud. I sure > hope someone can provide a solution. > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > -- Think green before printing this email. Thanks.
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