Re: [neonixie-l] Re: Global Shipping Program disaster, need help

[Luka C]

The only Nixie tubes that I have ordered from the U.S. are B-7971, I think 
all went through GSP, arrived safely and had no problems clearing their 
export control, fingers crossed in case of future orders :)

Dana petak, 8. prosinca 2017. u 09:26:41 UTC+1, korisnik Manuel Azevedo 
napisao je:
>
> As I mentioned in another thread about GSP, they disposed 6 DA-2021 
> numitrons because “they contained mercury”. 
> As someone pointed out, it was maybe the shinny getter on the glass, which 
> might have triggered a “oh my god, mercury” reaction, which made GSP 
> dispose of the tubes, which in this case are real lamps, as numitrons just 
> have glowing filaments, like ordinary light bulbs. 
> I was reimbursed, but I could never find numitrons again at that prce. It 
> was an excellent deal.

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RE: [neonixie-l] Re: Global Shipping Program disaster, need help

[Manuel Azevedo]

As I mentioned in another thread about GSP, they disposed 6 DA-2021 numitrons 
because “they contained mercury”.
As someone pointed out, it was maybe the shinny getter on the glass, which 
might have triggered a “oh my god, mercury” reaction, which made GSP dispose of 
the tubes, which in this case are real lamps, as numitrons just have glowing 
filaments, like ordinary light bulbs.
I was reimbursed, but I could never find numitrons again at that prce. It was 
an excellent deal.

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RE: [neonixie-l] Re: Global Shipping Program disaster, need help

[Bill van Dijk]

In Dutch "lamp" also used to be an acceptable colloquial designation for a 
tube. It was also the regular name for a normal incandescent light bulb.

 

From: neonixie-l@googlegroups.com [mailto:neonixie-l@googlegroups.com] On 
Behalf Of Tomasz Kowalczyk
Sent: Thursday, December 07, 2017 2:56 PM
To: neonixie-l
Subject: [neonixie-l] Re: Global Shipping Program disaster, need help

 

This thing can be easily explained, in Polish and Russian (and I bet  in most 
Slavic languages, too) we use word "lampa"*, which means both electron/gas 
discharge tubes as well as regular lamps. At the same time, word "tube" 
translates to words meaning a pipe (which is never used to describe a electron 
tube). 
So a seller from Slavic nations, who doesn't speak english well and uses google 
translate ends up with "nixie lamp" instead of "nixie tube".

* in Russian it is written in cyryllic, of course, but reads almost identical 
to Polish

W dniu czwartek, 7 grudnia 2017 19:49:59 UTC+1 użytkownik SWISSNIXIE - Jonathan 
F. napisał: 

Alot of tubes are even offered as "Lamp" on ebay... :) 

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[neonixie-l] Re: Global Shipping Program disaster, need help

[Tomasz Kowalczyk]

This thing can be easily explained, in Polish and Russian (and I bet  in 
most Slavic languages, too) we use word "lampa"*, which means both 
electron/gas discharge tubes as well as regular lamps. At the same time, 
word "tube" translates to words meaning a pipe (which is never used to 
describe a electron tube). 
So a seller from Slavic nations, who doesn't speak english well and uses 
google translate ends up with "nixie lamp" instead of "nixie tube".
* in Russian it is written in cyryllic, of course, but reads almost 
identical to Polish

W dniu czwartek, 7 grudnia 2017 19:49:59 UTC+1 użytkownik SWISSNIXIE - 
Jonathan F. napisał: 
>
> Alot of tubes are even offered as "Lamp" on ebay... :) 
>

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Re: [neonixie-l] Re: Global Shipping Program disaster, need help

[jb-electronics]

That's quite the story Jonathan. Let's hope nobody from GSP ever reads 
this ;-)


Cheers
Jens

On 12/7/2017 11:49 AM, SWISSNIXIE - Jonathan F. wrote:
I guess it really depens on alot of factors how they even notice it.  
Also i think its based on the description of the seller. So for 
example if you write "B4998 Burroughs Nixie Tube" it might get 
detected by some sort of matching system. But "small round nixie tube" 
won't match any systems. I don't know what database they use, but some 
nixies / tubes are listed for sure. Speaking about that, some tubes 
have restricted. For example the B-7094 Jumbo tube is technically 
illegal to ship from USA, because its listed as an ITAR (some military 
thing) restricted item,  another example is a non nixie tube the KN-6 
Krytron because it was used in nuclear devices! But for the realism, 
if one can get all the other parts for such a device, i guess its easy 
to manage an export of krytrons!



I don't think they check every content manually because...

My 2nd hobby is radiation science, and once i ordered a tube from US 
which was radioactive, had a big fat icon on the tube box, and it was 
so radioactive you could detect it through the package! Went trough GSP!
Also alot of tubes i orderd came in sealed tube boxes which were never 
opened by GSP


Also it might be dependant on the person working on you package. If 
some guy who never seen radio vacum tube would get your package, how 
could he possible identify the correct item? Alot of tubes are even 
offered as "Lamp" on ebay... :)

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Re: [neonixie-l] Re: Global Shipping Program disaster, need help

[jb-electronics]

Strange, I have never had this issue with Nixie tubes sent via the 
Global Shipping Program.


Cheers
Jens

On 12/7/2017 9:43 AM, GastonP wrote:
Heh, if they just had known that old radios had tubes inside, that 
would have been the fate of this one.


On Wednesday, December 6, 2017 at 7:03:39 AM UTC-3, Oscilloclock wrote:

At least GSP shipped the radio and did not deliberately “safely
dispose” of it because it contained old tubes! (See other posts
about these woes when shipping CRTs)

I now request US sellers to send directly to me by USPS Priority
Mail International (or Express) with insurance and tracking, and
so far it seems okay.

Glad that you got the beautiful radio and all the best for
restoration!

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[neonixie-l] Re: Global Shipping Program disaster, need help

[GastonP]

Heh, if they just had known that old radios had tubes inside, that would 
have been the fate of this one.

On Wednesday, December 6, 2017 at 7:03:39 AM UTC-3, Oscilloclock wrote:
>
> At least GSP shipped the radio and did not deliberately “safely dispose” 
> of it because it contained old tubes! (See other posts about these woes 
> when shipping CRTs) 
>
> I now request US sellers to send directly to me by USPS Priority Mail 
> International (or Express) with insurance and tracking, and so far it seems 
> okay. 
>
> Glad that you got the beautiful radio and all the best for restoration!

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[neonixie-l] Re: Global Shipping Program disaster, need help

[Roddy Scott]

That is sheer negligence in the case of GSP to pack it in such a way that 
damage could happen. Glad to see you got the matter resolved and good luck 
in finding someone to restore the damage to such a nice radio.

I ship clocks via TNT fully insured delivery and, touch wood, have not had 
any damage occur to them, mind you I err on the safety side in packing them 
up with a foam sheeting box inside the box and then stuffed full of bubble 
wrap and apply fragile tape everywhere all over the box and handle with 
care, glass parts inside.

On Monday, December 4, 2017 at 11:26:13 AM UTC, Luka C wrote:
>
> Hi everyone,
>
> As I live in EU, I've used Global Shipping Program quite a few times to 
> order things from the US. Recently, I saw a beautiful old RCA Victor 
> tombstone radio that was being sold on eBay. I asked the seller if he could 
> enable GSP on the item so I could bid on it, after he contacted eBay 
> representative he decided it's ok and enabled it. In the end, I won the 
> auction and the seller shipped the package. Long story short, it has just 
> arrived this morning, I was excited that I'll finally enjoy it only to find 
> out that the radio is heavily damaged, the front wooden face has an entire 
> speaker portion broken off. "Luckily", I always record the entire process 
> of opening the package so I have proof that the item was indeed damaged in 
> transport and no by my fault in any way.
>
> Has anyone had any such problems before? Do I contact the seller, open a 
> case or contact eBay (I can't seem to find their telephone any more on the 
> site?).
>

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[neonixie-l] Re: Global Shipping Program disaster, need help

[J Forbes]

That's good news that they are going to pay for the damage.

I expect that what you suggest, is what indeed happened. Like I said, when 
you prepare something for shipping, you really do have to prepare it well. 
The shipping companies will not handle it gently. If there is something 
heavy inside, it will get knocked around, and cause problems. Packing 
peanuts won't keep things from moving completely, but they will absorb some 
of the energy of things moving. In this case, the speaker needed to be 
firmly attached to something substantial. The damage is not something that 
was easy to foresee...unless you have seen things like that happen before. 

Hopefully you can get it repaired to it's former beauty


On Monday, December 4, 2017 at 5:18:32 PM UTC-7, Luka C wrote:
>
> Update: I have contacted the seller sending pictures and the unboxing 
> video and explaining the situation. The seller was extremely helpful and 
> contacted eBay first to explain the situation to them. After that, I called 
> the eBay's Customer Service and explained everything again and upon looking 
> into the photos, the unboxing video and the previous conversation with the 
> seller, the customer support agents were able to conclude that it was 
> neither his (seller's), nor my fault and they have issued me a full refund 
> stating it was the fault of their courier's bad handling. I will now try to 
> find someone who can repair the damage since I'm not really skillful when 
> it comes to working with wood.
>
> @J Forbes: The seller had actually put a large "pillow" filled with foam 
> peanuts inside the case of the radio but, most likely, when eBay/Pitney 
> Bowes repackaged the item in their sorting center in Erlanger, they have 
> turned the radio around, so that the front face with the speaker was facing 
> upwards (probably thinking that it would protect the glass dial better that 
> way). This combined with how packages are usually tossed around when 
> loading/unloading on planes (and the fact that the package is quite large 
> and heavy, could have easily dropped from someone's hands in the process) 
> at some point caused the weight of the speaker to break the entire front 
> part off.
>
>
>

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[neonixie-l] Re: Global Shipping Program disaster, need help

[Luka C]

Update: I have contacted the seller sending pictures and the unboxing video 
and explaining the situation. The seller was extremely helpful and 
contacted eBay first to explain the situation to them. After that, I called 
the eBay's Customer Service and explained everything again and upon looking 
into the photos, the unboxing video and the previous conversation with the 
seller, the customer support agents were able to conclude that it was 
neither his (seller's), nor my fault and they have issued me a full refund 
stating it was the fault of their courier's bad handling. I will now try to 
find someone who can repair the damage since I'm not really skillful when 
it comes to working with wood.

@J Forbes: The seller had actually put a large "pillow" filled with foam 
peanuts inside the case of the radio but, most likely, when eBay/Pitney 
Bowes repackaged the item in their sorting center in Erlanger, they have 
turned the radio around, so that the front face with the speaker was facing 
upwards (probably thinking that it would protect the glass dial better that 
way). This combined with how packages are usually tossed around when 
loading/unloading on planes (and the fact that the package is quite large 
and heavy, could have easily dropped from someone's hands in the process) 
at some point caused the weight of the speaker to break the entire front 
part off.

Just a note to buyers, when you receive a package, get your cell 
phone/camera and record the unboxing (and make sure you record the shipping 
label with the tracking number!), this seems to help a lot with speeding up 
the resolution of your case as it is a definitive proof that you did not 
damage the item yourselves. I have recorded every delivery so far and have 
never had a problem before this, but taking a few more seconds to record 
can save a lot more dollars!

@blkadder: I think Global Shipping Program is only available to sellers 
from the US and UK.

Dana ponedjeljak, 4. prosinca 2017. u 23:43:02 UTC+1, korisnik J Forbes 
napisao je:
>
> The description of the damage, and the picture, both make it look to me 
> like this is an item that needed extra care to get it ready for shipment. 
> It probably was not obvious to the seller that the radio either had a basic 
> structural design flaw, or else was missing fasteners. The heavy speaker 
> appears to have been supported only by two flimsy strips of wood. If the 
> speaker board had been securely screwed to the inside front of the case, it 
> probably would have survived.
>
> It's a shame it was damaged...but we all can at least learn to be more 
> careful with stuff that we ship. Heavy things need to be securely fastened! 
> It's a basic principle of packing things for shipment, that many folks seem 
> to be oblivious to. I've received several damaged items because of the same 
> problem. If something heavy can move inside a package, it will break stuff.
>
> Hopefully the damage can be repaired without too much loss of appearance. 
> thanks for sharing your experience!
>
> On Monday, December 4, 2017 at 4:26:13 AM UTC-7, Luka C wrote:
>>
>> this morning, I was excited that I'll finally enjoy it only to find out 
>> that the radio is heavily damaged, the front wooden face has an entire 
>> speaker portion broken off. "Luckily", I always record the entire process 
>> of opening 
>>
>

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[neonixie-l] Re: Global Shipping Program disaster, need help

[J Forbes]

The description of the damage, and the picture, both make it look to me 
like this is an item that needed extra care to get it ready for shipment. 
It probably was not obvious to the seller that the radio either had a basic 
structural design flaw, or else was missing fasteners. The heavy speaker 
appears to have been supported only by two flimsy strips of wood. If the 
speaker board had been securely screwed to the inside front of the case, it 
probably would have survived.

It's a shame it was damaged...but we all can at least learn to be more 
careful with stuff that we ship. Heavy things need to be securely fastened! 
It's a basic principle of packing things for shipment, that many folks seem 
to be oblivious to. I've received several damaged items because of the same 
problem. If something heavy can move inside a package, it will break stuff.

Hopefully the damage can be repaired without too much loss of appearance. 
thanks for sharing your experience!

On Monday, December 4, 2017 at 4:26:13 AM UTC-7, Luka C wrote:
>
> this morning, I was excited that I'll finally enjoy it only to find out 
> that the radio is heavily damaged, the front wooden face has an entire 
> speaker portion broken off. "Luckily", I always record the entire process 
> of opening 
>

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[neonixie-l] Re: Global Shipping Program disaster, need help

[blkadder]

I wonder if they offer a service like this in Germany?  There is store 
there that won't ship to the U.S.


On Monday, December 4, 2017 at 6:26:13 AM UTC-5, Luka C wrote:
>
> Hi everyone,
>
> As I live in EU, I've used Global Shipping Program quite a few times to 
> order things from the US. Recently, I saw a beautiful old RCA Victor 
> tombstone radio that was being sold on eBay. I asked the seller if he could 
> enable GSP on the item so I could bid on it, after he contacted eBay 
> representative he decided it's ok and enabled it. In the end, I won the 
> auction and the seller shipped the package. Long story short, it has just 
> arrived this morning, I was excited that I'll finally enjoy it only to find 
> out that the radio is heavily damaged, the front wooden face has an entire 
> speaker portion broken off. "Luckily", I always record the entire process 
> of opening the package so I have proof that the item was indeed damaged in 
> transport and no by my fault in any way.
>
> Has anyone had any such problems before? Do I contact the seller, open a 
> case or contact eBay (I can't seem to find their telephone any more on the 
> site?).
>

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[neonixie-l] Re: Global Shipping Program disaster, need help

[SWISSNIXIE - Jonathan F.]

A friend of mine who is addicted to clothes :) buy always in US because 
sellers products are way much expensive here. 

She uses https://www.shipito.com.

Its basically a service where you can send you package to, and they just 
forward it. It costs a few $, but so does the GSP.

I've not tried this for ebay, but i guess it will work.

You basically sign in, then you get an adress with your name and a "suite 
nr" in a ware house. 

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