Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

PM To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org> Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds Some of our libraries had issues with people accidentally clicking the "Clear Holds Shelf" option on the Circulation drop-down menu

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

ils-general@list.georgialibraries.org> > Sent: Wednesday, September 2, 2015 8:22:21 AM > Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds > > Hi Terran, > Quick question: where under Admin can we disable or enable drop-down > menu items? > > Thank

[OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

In our old ILS you could set an expiration period for holds on the Holds Shelf, but it was just a flag on which to hang a report. The holds themselves remained intact. In Evergreen holds still on the Holds Shelf at the time of expiration are obliterated. This would not be bad except, if a staff

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

Thanks Ben! I had forgotten that method. My preference is to use the Clear Holds Shelf checkin modifier because staff can be sure that the title really has been removed from the holds shelf before the system clears it. Kathy On 09/01/2015 02:31 PM, Ben Shum wrote: And a third way, from

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

ay, September 1, 2015 2:25:18 PM Subject: Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds Hi Scott, The titles on the holds shelf will remain there until staff explicitly removes it from the hold shelf. There are two ways staff can do so: Retrieve the Browse Holds Shelf interface ->

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

Hi Scott, The titles on the holds shelf will remain there until staff explicitly removes it from the hold shelf. There are two ways staff can do so: Retrieve the Browse Holds Shelf interface -> select the checkbox to View Clearable Holds -> Click the Clear these Holds button. You then need

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

I am under the impression that staff have to "Clear" the hold shelf to get the items to switch status, it does not happen automatically as you describe. Quoting Scott Thomas : In our old ILS you could set an expiration period for holds on the Holds Shelf, but it was

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

And a third way, from menu Circulation -> Clear Hold Shelf (which does the clear shelf action directly). In our consortium, we disable that menu option via customization to prevent staff from inadvertently using it when they don't intend to (since the menu option is close by the other ones you

Re: [OPEN-ILS-GENERAL] Expiration of Holds Shelf Holds

ne. Scott -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Tuesday, September 01, 2015 2:32 PM To: Evergreen Discussion Group <open-ils-general@list.georgialibraries.org> Subject: Re: [OPEN-ILS-GEN