Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not void on return

2018-02-13 Thread Josh Stompro 
Ah, now I remember why I didn’t consider these.  We only want to not void 
processing fees for lost and paid items.  We want to void the processing fee 
for lost items.  It is only when someone pays for something, indicating that 
they think they won’t be able to find it, that we may order a new copy and 
don’t want to refund the processing fee.

Josh Stompro - LARL IT Director

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Andrea 
Buntz Neiman
Sent: Tuesday, February 13, 2018 10:22 AM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not 
void on return

Hi Josh,

There are a few true/false library settings related to voiding processing fees:

Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned

Would setting that first one to FALSE get you what you're looking for?

Andrea

On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro 
mailto:stomp...@exchange.larl.org>> wrote:
Hello, I’m just curious if any other locations have this policy and how they 
have handled it.  We currently have the policy of not refunding the Lost 
Materials processing fee when a lost and paid item is returned.  Our thinking 
is that the lost processing fee covers some of the costs of re-ordering and 
processing a replacement item.  So we don’t want to refund it since we could 
have already ordered a replacement copy.

We are on 2.8 and I cannot currently see that there are any preferences related 
to not refunding the processing fee.  So we have been handling it manually.  I 
don’t see any future options that would allow this either.

I’m curious if this policy is unique to us?  If it isn’t, is anyone else 
interested in having an option to not refund processing fees?

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org<http://larl.org>
Josh Stompro | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110




--
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abnei...@equinoxinitiative.org<mailto:abnei...@equinoxinitiative.org>
1-877-OPEN-ILS (673-6457)
www.equinoxinitiative.org<http://www.equinoxinitiative.org>

Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not void on return

2018-02-13 Thread Josh Stompro 
Thank you very much, sorry I missed seeing these in the first place.

Josh Stompro - LARL IT Director

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Andrea 
Buntz Neiman
Sent: Tuesday, February 13, 2018 10:22 AM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not 
void on return

Hi Josh,

There are a few true/false library settings related to voiding processing fees:

Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned

Would setting that first one to FALSE get you what you're looking for?

Andrea

On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro 
mailto:stomp...@exchange.larl.org>> wrote:
Hello, I’m just curious if any other locations have this policy and how they 
have handled it.  We currently have the policy of not refunding the Lost 
Materials processing fee when a lost and paid item is returned.  Our thinking 
is that the lost processing fee covers some of the costs of re-ordering and 
processing a replacement item.  So we don’t want to refund it since we could 
have already ordered a replacement copy.

We are on 2.8 and I cannot currently see that there are any preferences related 
to not refunding the processing fee.  So we have been handling it manually.  I 
don’t see any future options that would allow this either.

I’m curious if this policy is unique to us?  If it isn’t, is anyone else 
interested in having an option to not refund processing fees?

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org<http://larl.org>
Josh Stompro | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110




--
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abnei...@equinoxinitiative.org<mailto:abnei...@equinoxinitiative.org>
1-877-OPEN-ILS (673-6457)
www.equinoxinitiative.org<http://www.equinoxinitiative.org>

Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not void on return

2018-02-13 Thread Terran McCanna 
We use those settings so that we don't automatically void any processing
fees. On the occasions where a library does want to void a processing fee,
they do it manually.

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Feb 13, 2018 at 11:22 AM, Andrea Buntz Neiman <
abnei...@equinoxinitiative.org> wrote:

> Hi Josh,
>
> There are a few true/false library settings related to voiding processing
> fees:
>
> Void processing fee on lost item return
> Void lost item processing fee when claims returned
> Void processing fee on long-overdue item return
> Void longoverdue item processing fee when claims returned
>
> Would setting that first one to FALSE get you what you're looking for?
>
> Andrea
>
> On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro  > wrote:
>
>> Hello, I’m just curious if any other locations have this policy and how
>> they have handled it.  We currently have the policy of not refunding the
>> Lost Materials processing fee when a lost and paid item is returned.  Our
>> thinking is that the lost processing fee covers some of the costs of
>> re-ordering and processing a replacement item.  So we don’t want to refund
>> it since we could have already ordered a replacement copy.
>>
>>
>>
>> We are on 2.8 and I cannot currently see that there are any preferences
>> related to not refunding the processing fee.  So we have been handling it
>> manually.  I don’t see any future options that would allow this either.
>>
>>
>>
>> I’m curious if this policy is unique to us?  If it isn’t, is anyone else
>> interested in having an option to not refund processing fees?
>>
>>
>>
>> Thanks
>>
>> Josh
>>
>>
>>
>> Lake Agassiz Regional Library - Moorhead MN larl.org
>>
>> Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>>
>> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>>
>>
>>
>
>
>
> --
> Andrea Buntz Neiman
> Project Manager for Software Development
> Equinox Open Library Initiative
> abnei...@equinoxinitiative.org
> 1-877-OPEN-ILS (673-6457)
> *www.equinoxinitiative.org *
>

Re: [OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not void on return

2018-02-13 Thread Andrea Buntz Neiman 
Hi Josh,

There are a few true/false library settings related to voiding processing
fees:

Void processing fee on lost item return
Void lost item processing fee when claims returned
Void processing fee on long-overdue item return
Void longoverdue item processing fee when claims returned

Would setting that first one to FALSE get you what you're looking for?

Andrea

On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro 
wrote:

> Hello, I’m just curious if any other locations have this policy and how
> they have handled it.  We currently have the policy of not refunding the
> Lost Materials processing fee when a lost and paid item is returned.  Our
> thinking is that the lost processing fee covers some of the costs of
> re-ordering and processing a replacement item.  So we don’t want to refund
> it since we could have already ordered a replacement copy.
>
>
>
> We are on 2.8 and I cannot currently see that there are any preferences
> related to not refunding the processing fee.  So we have been handling it
> manually.  I don’t see any future options that would allow this either.
>
>
>
> I’m curious if this policy is unique to us?  If it isn’t, is anyone else
> interested in having an option to not refund processing fees?
>
>
>
> Thanks
>
> Josh
>
>
>
> Lake Agassiz Regional Library - Moorhead MN larl.org
>
> Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757>
>
> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110>
>
>
>



-- 
Andrea Buntz Neiman
Project Manager for Software Development
Equinox Open Library Initiative
abnei...@equinoxinitiative.org
1-877-OPEN-ILS (673-6457)
*www.equinoxinitiative.org *

[OPEN-ILS-GENERAL] Lost Materials Processing Fee - Option to not void on return

2018-02-13 Thread Josh Stompro 
Hello, I'm just curious if any other locations have this policy and how they 
have handled it.  We currently have the policy of not refunding the Lost 
Materials processing fee when a lost and paid item is returned.  Our thinking 
is that the lost processing fee covers some of the costs of re-ordering and 
processing a replacement item.  So we don't want to refund it since we could 
have already ordered a replacement copy.

We are on 2.8 and I cannot currently see that there are any preferences related 
to not refunding the processing fee.  So we have been handling it manually.  I 
don't see any future options that would allow this either.

I'm curious if this policy is unique to us?  If it isn't, is anyone else 
interested in having an option to not refund processing fees?

Thanks
Josh

Lake Agassiz Regional Library - Moorhead MN larl.org
Josh Stompro | Office 218.233.3757 EXT-139
LARL IT Director | Cell 218.790.2110