Re: Pentax Service update

2009-06-18 Thread David J Brooks
Thats costumer service these days. You have to get the top due or dudet involved before anything is done. Dave On Thu, Jun 18, 2009 at 12:02 AM, Larry Colenl...@red4est.com wrote: I recently whined about my luck with Pentax Support regarding the rework of my K20D. Before I sent it back I had

Re: Pentax Service update

2009-06-18 Thread Rick Womer
Larry, Why did you send the camera in with all that stuff on and in it? You were begging to have it get lost. When I've sent cameras for service, they've gone with the stock focus screen and a body cap. That's it. Rick http://photo.net/photos/RickW --- On Thu, 6/18/09, Larry Colen

Re: Pentax Service update

2009-06-18 Thread Larry Colen
On Thu, Jun 18, 2009 at 08:43:52AM -0700, Rick Womer wrote: Larry, Why did you send the camera in with all that stuff on and in it? You were begging to have it get lost. When I've sent cameras for service, they've gone with the stock focus screen and a body cap. That's it. I'm

Re: Pentax Service update

2009-06-18 Thread John Sessoms
From: Rick Womer Larry, Why did you send the camera in with all that stuff on and in it? You were begging to have it get lost. When I've sent cameras for service, they've gone with the stock focus screen and a body cap. That's it. Live and learn. -- PDML Pentax-Discuss Mail List

Re: Pentax Service update

2009-06-18 Thread Larry Colen
On Thu, Jun 18, 2009 at 11:09:20PM -0400, John Sessoms wrote: From: Rick Womer Larry, Why did you send the camera in with all that stuff on and in it? You were begging to have it get lost. When I've sent cameras for service, they've gone with the stock focus screen and a body cap.

Pentax Service update

2009-06-17 Thread Larry Colen
I recently whined about my luck with Pentax Support regarding the rework of my K20D. Before I sent it back I had asked about the 3-4 week wait, and they told me that service would be expedited. About five weeks later I still hadn't heard anything. The next day, I got an email from John Carlson,