[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-24 Thread BSWP
Maybe it's just my browser, but I can't seem to get the Vimeo video to start in the middle - it always starts over from very beginning if I try to nudge the marker forward. Anyone else? I can do this with most other Vimeo films. - Andrew, Berkeley -- You received this message because you are

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-24 Thread Jay B
Hey Andrew, I had the same problem while trying the watch the video on RBW's site. I went to the Vimeo site and had no problems starting the video in the middle. -Jay B. On Thursday, January 24, 2013 2:50:48 PM UTC-5, BSWP wrote: Maybe it's just my browser, but I can't seem to get the Vimeo

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-20 Thread Paul Y
Incredible video. I feel so lucky Rivendell exists. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit https://groups.google.com/d/msg/rbw-owners-bunch/-/Wq1tABZS9UQJ. To post to this group, send email

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-20 Thread RJM
You know, I have to say I am too. Looks like a great place to work; the employees seem to believe in the company and I believe that respect, for lack of a better word, comes out in the products and the service that I have always enjoyed when I buy from them. I can tell you this, I don't

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-20 Thread Mike On A Bike
I will say that I appreciated Grant's mention of earbuds as a possible culprit, as well as highlighting the important fact that you hear trouble before you see it. As someone who's ridden over 10k city miles in the past 2 years and most of them with earbuds until recently, I was not long ago

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-19 Thread jpp
I like the idea if they made a video for each model. It would be cool to see the differences between the models. On Friday, January 18, 2013 12:59:12 PM UTC-5, Mike wrote: I really really liked that video. Entertaining and informative. Some folks will watch it and chuckle, thinking it's

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-19 Thread rob markwardt
I've had two similar experiences. First time a cable/wire sticking out of the ground from some previous construction snagged on the derailleur and yank me to a halt bending the hanger and destroying my derailleur. Second time not sure what happened but the derailleur again was yank into the

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread Matt Beebe
That is a great video.Lots of honesty and interesting details, especially for us Rivendell geeks, but also genuinely intriguing for anyone remotely aware of nature and potential hazards of small business. Glad to see the Appaloosa bike is going to happen, and the new IRD 8-speed 12-34

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread eflayer
I would like to see a nicely edited tasteful video of Mark doing a full bike build. Not long and boring, but more his philosophy and let's say 20 of the finer points he pays attention to when doing a build ie the Zen And The Art of Building a Rivendell. On Thursday, January 17, 2013 4:54:42 PM

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread soapscum
Really enjoyed the short film. I had a good feeling about that Rivendell crew; now I know why. The music was perfect. Shawn On Thursday, January 17, 2013 4:54:42 PM UTC-8, Jim M. wrote: http://rivbike.tumblr.com/ Extensive post with new video about RBW staff. Great stuff by Jay, as

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread Dave
loved that video. nice job jay! I didn't know how compelling a 30 minute video could be, but man that thing just flies right by. Makes me like the company even more, and really makes me want to get out on an S24O soon. Dave On Friday, January 18, 2013 9:12:20 AM UTC-8, shawn m. wrote:

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread William
From the evidence that Grant provided, you can't validly make that conclusion. Allow me to make a humble retraction. I can only validly lay 100% of the fault at the feet of the rider, not one scintilla more. 200% was unfair of me. Mea culpa. On Thursday, January 17, 2013 6:25:47 PM

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread Mike
I really really liked that video. Entertaining and informative. Some folks will watch it and chuckle, thinking it's like something out of Portlandia but others will probably be drawn in by it. My favorite parts were Grant talking at the beginning and the footage of Rich bombing down

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread PATRICK MOORE
Not on the basis of the evidence, you can't. On Fri, Jan 18, 2013 at 10:52 AM, William tapebu...@gmail.com wrote: Allow me to make a humble retraction. I can only validly lay 100% of the fault at the feet of the rider, not one scintilla more. 200% was unfair of me. Mea culpa. -- You

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread William
Oh, I thought you were joking around since I said 200%. Care to share your theory? I'm apparently not smart enough to conceive a way that this could possibly be a defective frame. On Friday, January 18, 2013 12:08:21 PM UTC-8, Patrick Moore wrote: Not on the basis of the evidence, you

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread Anne Paulson
On Fri, Jan 18, 2013 at 12:17 PM, William tapebu...@gmail.com wrote: Oh, I thought you were joking around since I said 200%. Care to share your theory? I'm apparently not smart enough to conceive a way that this could possibly be a defective frame. It *could* be defectively brittle metal,

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread Cyclofiend Jim
Dropouts are generally cast parts, so it is possible it was defective. But, it's also clear that we have no real business deciding anything about the person who sent it in, and whether it's a valid claim. It's a Rivendell decision and they chose to act in an amazingly upright manner.

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread William
I'll drop it. It's probably my ex-retail guilt complex wanting to give Rivendell the benefit of the doubt. If Rivendell wants to give the rider the benefit of the doubt, I've got no reason to be upset about it. They've been kind to me before, too. I shouldn't be bummed at them being kind to

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread PATRICK MOORE
You know, after looking more closely at what Grant said, and at the photos, I have to agree that the evidence points to more than a brittle or defective dropout. I neglected to consider the damage to the wheel, which points to a stick. So I withdraw my earlier comment. What drew my fire was what

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-18 Thread PATRICK MOORE
[Now that we've taken care of *that*, let's talk about Lance as talked about by Grant.] On Fri, Jan 18, 2013 at 5:08 PM, PATRICK MOORE bertin...@gmail.com wrote: You know, after looking more closely at what Grant said, and at the photos, I have to agree that the evidence points to more than a

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Mike Schiller
nice post. Bummed that the new Sam 55 ( with 58 TT) isn't 650B. Happy about the new HA Rack and bag still in work and the 11-32 IRD made 8 speed cassettes. The video is cool too. ~mike On Thursday, January 17, 2013 4:54:42 PM UTC-8, Jim M. wrote: http://rivbike.tumblr.com/

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread William
Some aspects of retail are really horrible, and I really do not miss from my past life. That broken Hunqa, 200% the rider's fault, and Riv is eating a frameset over it, and the customer is still disappointed. That steams me more than a little. On Thursday, January 17, 2013 4:54:42 PM

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread PATRICK MOORE
From the evidence that Grant provided, you can't validly make that conclusion. Me, I worked in sales, too -- insurance -- and dealt with idiot and knavish clients, so nothing would surprise me; and indeed, JRA would be very odd here. But the evidence as given does not allow of more than a

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Peter Morgano
Grant is just too nice of a guy to point out that some user error results in failure. Any product has that possibility. A Ferrari is a nice car, top of the line, but if you mash the clutch and grind through all the gears for the better part of an afternoon you are gonna need a new gearbox, not the

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Alex Moll
Good grief! I didn't think it possible to like RBW more than I already did. Great video of great people, and a great business. -- You received this message because you are subscribed to the Google Groups RBW Owners Bunch group. To view this discussion on the web visit

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread eflayer
What a fine look at the company at the human level. Broadcast quality video could be part of a series about people, values, and small business. Kudos to Jay and all who participated. On Thursday, January 17, 2013 4:54:42 PM UTC-8, Jim M. wrote: http://rivbike.tumblr.com/ Extensive post with

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Mike
On Thursday, January 17, 2013 5:53:51 PM UTC-8, Mike Schiller wrote: 11-32 IRD made 8 speed cassettes. The video is cool too. ~mike Didn't Grant say that the cassettes are 12-34? And yeah, the video was great. I would love to see even more footage of the whole crew riding. --mike --

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread C.J. Filip
Love the S24O clips. Great work, Jay. Can't wait for that HA rack! On Jan 17, 8:30 pm, Mike mjawn...@gmail.com wrote: On Thursday, January 17, 2013 5:53:51 PM UTC-8, Mike Schiller wrote:  11-32 IRD made 8 speed cassettes.   The video is cool too. ~mike Didn't Grant say that the

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread dougP
It's so refreshing to watch a video where the participants speak in complete, thoughtful sentences and the scenes last longer than a fraction of a second. You really get a feel for the people the work environment. The comment early in the video about talking people down to something

[RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Manuel Acosta
Jay did an amazing job with the video. Perfect video of the behind scenes of Rivendell HQ. Just like the shop the video had a real organic feel and super causal but still very informational. Super real. Just like the lovely folks at Rivendell. On Thursday, January 17, 2013 4:54:42 PM UTC-8,

Re: [RBW] Re: New Blug Post with Jay Ritchey video

2013-01-17 Thread Philip Williamson
I'm reading a random library book called United Breaks Guitars, which is about customer service, which always makes me think of Rivendell. I'd never seen or heard of the viral video it's about (the author is the songwriter), which is ironic, since it has 13,000,000 views on YouTube.