Re: Error 500 Logging on "New Review Request"
This will be better in 1.1. I'm keeping track of many of the 500 cases people are hitting and working on bullet-proofing this, so in the future there will be helpful instructions instead of a confusing error page. Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.review-board.org VMware, Inc. - http://www.vmware.com On Mon, Aug 3, 2009 at 2:55 PM, rupert.thurner wrote: > > could this be somehow stated on the 500 error page? it took me quite a > while to figure this out today ... to finally get an error message > that "pysvn" could not be imported. because the log file says "... > with a minimum level of DEBUG " - which tricked me into "debug is > already set". > > rupert. > > On 3 Aug., 23:41, Christian Hammond wrote: > > If you set DEBUG = True in your site's conf/settings_local.py and restart > > your web server, you should see more information than just a 500. > > > > I recommend turning that off once we've diagnosed the problem. > > > > Christian > > > > -- > > Christian Hammond - chip...@chipx86.com > > Review Board -http://www.review-board.org > > VMware, Inc. -http://www.vmware.com > > > > On Mon, Aug 3, 2009 at 11:13 AM, Jeff Andros wrote: > > > I don't remember exactly how to set I up, but there's an additional > logging > > > switch in reviewboard, I don't know if it'll help, but I know christian > has > > > mentioned it a few times. You can check the list archive for how to set > > > this, or christian normally responds about 1pm PDT. > > > > > Hth, > > > --Original Message-- > > > From: David Kent > > > Sender: reviewboard@googlegroups.com > > > To: reviewboard > > > ReplyTo: reviewboard@googlegroups.com > > > Subject: Error 500 Logging on "New Review Request" > > > Sent: Aug 3, 2009 11:03 AM > > > > > I've just installed ReviewBoard and after i set up a repository > > > (subversion) and attempt to create a New Review Request it gives me > > > the Error 500 page. I can't find *any* logging of what happened. > > > Does anyone have ideas for how I can at least get logging > > > information? I'm totally blind as to what the problem is without some > > > sort of log. > > > > > -David > > > > > --Jeff > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
could this be somehow stated on the 500 error page? it took me quite a while to figure this out today ... to finally get an error message that "pysvn" could not be imported. because the log file says "... with a minimum level of DEBUG " - which tricked me into "debug is already set". rupert. On 3 Aug., 23:41, Christian Hammond wrote: > If you set DEBUG = True in your site's conf/settings_local.py and restart > your web server, you should see more information than just a 500. > > I recommend turning that off once we've diagnosed the problem. > > Christian > > -- > Christian Hammond - chip...@chipx86.com > Review Board -http://www.review-board.org > VMware, Inc. -http://www.vmware.com > > On Mon, Aug 3, 2009 at 11:13 AM, Jeff Andros wrote: > > I don't remember exactly how to set I up, but there's an additional logging > > switch in reviewboard, I don't know if it'll help, but I know christian has > > mentioned it a few times. You can check the list archive for how to set > > this, or christian normally responds about 1pm PDT. > > > Hth, > > --Original Message-- > > From: David Kent > > Sender: reviewboard@googlegroups.com > > To: reviewboard > > ReplyTo: reviewboard@googlegroups.com > > Subject: Error 500 Logging on "New Review Request" > > Sent: Aug 3, 2009 11:03 AM > > > I've just installed ReviewBoard and after i set up a repository > > (subversion) and attempt to create a New Review Request it gives me > > the Error 500 page. I can't find *any* logging of what happened. > > Does anyone have ideas for how I can at least get logging > > information? I'm totally blind as to what the problem is without some > > sort of log. > > > -David > > > --Jeff --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
Well. That made things quite a bit more obvious: ImportError at /r/new/ No module named pysvn Request Method:GETRequest URL:http://opchmb2028/r/new/Exception Type: ImportErrorException Value: No module named pysvn Exception Location:c:\python25\lib\site-packages\ReviewBoard-1.0-py2.5.egg\reviewboard\scmtools\svn.py in __init__, line 47Python Executable:C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exePython Version:2.5.4Python Path: ['C:/ReviewBoard/www/bichicago.optivercodereviews.com/conf', 'C:\\Python25\\lib\\site-packages\\python_memcached-1.44-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\reviewboard-1.0-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\pytz-2009j-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\flup-1.0.3.dev_20090716-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\pygments-1.0-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\djblets-0.5-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\django_evolution-0.0.0-py2.5.egg', 'C:\\Python25\\lib\\site-packages\\django-1.1-py2.5.egg', 'C:\\WINDOWS\\system32\\python25.zip', 'C:\\Python25\\Lib', 'C:\\Python25\\DLLs', 'C:\\Python25\\Lib\\lib-tk', 'C:\\Program Files\\Apache Software Foundation\\Apache2.2', 'C:\\Program Files\\Apache Software Foundation\\Apache2.2\\bin', 'C:\\Python25', 'C:\\Python25\\lib\\site-packages', 'C:\\Python25\\lib\\site-packages\\PIL']Server time:Mon, 3 Aug 2009 16:53:03 -0500 I think I know where to go from here! Thanks Christian you rock! -David On Mon, Aug 3, 2009 at 4:41 PM, Christian Hammond wrote: > If you set DEBUG = True in your site's conf/settings_local.py and restart > your web server, you should see more information than just a 500. > > I recommend turning that off once we've diagnosed the problem. > > Christian > > -- > Christian Hammond - chip...@chipx86.com > Review Board - http://www.review-board.org > VMware, Inc. - http://www.vmware.com > > > > On Mon, Aug 3, 2009 at 11:13 AM, Jeff Andros wrote: > >> I don't remember exactly how to set I up, but there's an additional >> logging switch in reviewboard, I don't know if it'll help, but I know >> christian has mentioned it a few times. You can check the list archive for >> how to set this, or christian normally responds about 1pm PDT. >> >> Hth, >> --Original Message-- >> From: David Kent >> Sender: reviewboard@googlegroups.com >> To: reviewboard >> ReplyTo: reviewboard@googlegroups.com >> Subject: Error 500 Logging on "New Review Request" >> Sent: Aug 3, 2009 11:03 AM >> >> >> I've just installed ReviewBoard and after i set up a repository >> (subversion) and attempt to create a New Review Request it gives me >> the Error 500 page. I can't find *any* logging of what happened. >> Does anyone have ideas for how I can at least get logging >> information? I'm totally blind as to what the problem is without some >> sort of log. >> >> -David >> >> >> >> >> --Jeff >> >> > > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
If you set DEBUG = True in your site's conf/settings_local.py and restart your web server, you should see more information than just a 500. I recommend turning that off once we've diagnosed the problem. Christian -- Christian Hammond - chip...@chipx86.com Review Board - http://www.review-board.org VMware, Inc. - http://www.vmware.com On Mon, Aug 3, 2009 at 11:13 AM, Jeff Andros wrote: > I don't remember exactly how to set I up, but there's an additional logging > switch in reviewboard, I don't know if it'll help, but I know christian has > mentioned it a few times. You can check the list archive for how to set > this, or christian normally responds about 1pm PDT. > > Hth, > --Original Message-- > From: David Kent > Sender: reviewboard@googlegroups.com > To: reviewboard > ReplyTo: reviewboard@googlegroups.com > Subject: Error 500 Logging on "New Review Request" > Sent: Aug 3, 2009 11:03 AM > > > I've just installed ReviewBoard and after i set up a repository > (subversion) and attempt to create a New Review Request it gives me > the Error 500 page. I can't find *any* logging of what happened. > Does anyone have ideas for how I can at least get logging > information? I'm totally blind as to what the problem is without some > sort of log. > > -David > > > > > --Jeff > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
n the same apache PythonInterpreter reviewboard_codereviews_com # Serve static media without running it through mod_python # (overrides the above) SetHandler None SetHandler None AllowOverride All Order allow,deny Allow from all # Alias static media requests to filesystem Alias /media "C:/ReviewBoard/www/codereviews.com/htdocs/media" Alias /errordocs "C:/ReviewBoard/www/codereviews.com/htdocs/errordocs" -David Kent On Mon, Aug 3, 2009 at 1:44 PM, Jeff Andros wrote: > Hmmm, sounds like it's probably something in your web server install... We > might be getting beyond me, but can you describe you environment? Send a > copy of your (sanitized) config file? > > --Jeff > > -- > *From*: David Kent > *Date*: Mon, 3 Aug 2009 13:28:26 -0500 > *To*: > *Subject*: Re: Error 500 Logging on "New Review Request" > > Thanks Jeff, but I believe I've already done that. To provide a bit more > context, here is where I've looked and what I've tried: > 1 - Looked in error.log and access.log of Apache. I've seen nothing in > error.log and only the following in access.log: > > 10.52.53.39 - - [03/Aug/2009:12:56:13 -0500] "GET /r/new/ HTTP/1.1" 500 526 > > 2 - Enabled application logging in ReviewBoard using the option in the > admin section under Settings -> Logging and pointed it to log in > C:\ReviewBoard\logs. After doing this I only see the following in the > logfile: > > 2009-08-03 12:01:32,937 - INFO - Logging > to C:\ReviewBoard\logs\reviewboard.log with a minimum level of DEBUG > 2009-08-03 12:01:32,937 - INFO - Log file for Review Board v1.0 > > 3. I've tried logging with and without code profiling. Neither seems to > do anything. > > -David > > On Mon, Aug 3, 2009 at 1:13 PM, Jeff Andros wrote: > >> I don't remember exactly how to set I up, but there's an additional >> logging switch in reviewboard, I don't know if it'll help, but I know >> christian has mentioned it a few times. You can check the list archive for >> how to set this, or christian normally responds about 1pm PDT. >> >> Hth, >> --Original Message-- >> From: David Kent >> Sender: reviewboard@googlegroups.com >> To: reviewboard >> ReplyTo: reviewboard@googlegroups.com >> Subject: Error 500 Logging on "New Review Request" >> Sent: Aug 3, 2009 11:03 AM >> >> >> I've just installed ReviewBoard and after i set up a repository >> (subversion) and attempt to create a New Review Request it gives me >> the Error 500 page. I can't find *any* logging of what happened. >> Does anyone have ideas for how I can at least get logging >> information? I'm totally blind as to what the problem is without some >> sort of log. >> >> -David >> >> >> >> >> --Jeff >> >> > > > > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
Hmmm, sounds like it's probably something in your web server install... We might be getting beyond me, but can you describe you environment? Send a copy of your (sanitized) config file? --Jeff -Original Message- From: David Kent Date: Mon, 3 Aug 2009 13:28:26 To: Subject: Re: Error 500 Logging on "New Review Request" Thanks Jeff, but I believe I've already done that. To provide a bit more context, here is where I've looked and what I've tried: 1 - Looked in error.log and access.log of Apache. I've seen nothing in error.log and only the following in access.log: 10.52.53.39 - - [03/Aug/2009:12:56:13 -0500] "GET /r/new/ HTTP/1.1" 500 526 2 - Enabled application logging in ReviewBoard using the option in the admin section under Settings -> Logging and pointed it to log in C:\ReviewBoard\logs. After doing this I only see the following in the logfile: 2009-08-03 12:01:32,937 - INFO - Logging to C:\ReviewBoard\logs\reviewboard.log with a minimum level of DEBUG 2009-08-03 12:01:32,937 - INFO - Log file for Review Board v1.0 3. I've tried logging with and without code profiling. Neither seems to do anything. -David On Mon, Aug 3, 2009 at 1:13 PM, Jeff Andros wrote: > I don't remember exactly how to set I up, but there's an additional logging > switch in reviewboard, I don't know if it'll help, but I know christian has > mentioned it a few times. You can check the list archive for how to set > this, or christian normally responds about 1pm PDT. > > Hth, > --Original Message-- > From: David Kent > Sender: reviewboard@googlegroups.com > To: reviewboard > ReplyTo: reviewboard@googlegroups.com > Subject: Error 500 Logging on "New Review Request" > Sent: Aug 3, 2009 11:03 AM > > > I've just installed ReviewBoard and after i set up a repository > (subversion) and attempt to create a New Review Request it gives me > the Error 500 page. I can't find *any* logging of what happened. > Does anyone have ideas for how I can at least get logging > information? I'm totally blind as to what the problem is without some > sort of log. > > -David > > > > > --Jeff > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
Thanks Jeff, but I believe I've already done that. To provide a bit more context, here is where I've looked and what I've tried: 1 - Looked in error.log and access.log of Apache. I've seen nothing in error.log and only the following in access.log: 10.52.53.39 - - [03/Aug/2009:12:56:13 -0500] "GET /r/new/ HTTP/1.1" 500 526 2 - Enabled application logging in ReviewBoard using the option in the admin section under Settings -> Logging and pointed it to log in C:\ReviewBoard\logs. After doing this I only see the following in the logfile: 2009-08-03 12:01:32,937 - INFO - Logging to C:\ReviewBoard\logs\reviewboard.log with a minimum level of DEBUG 2009-08-03 12:01:32,937 - INFO - Log file for Review Board v1.0 3. I've tried logging with and without code profiling. Neither seems to do anything. -David On Mon, Aug 3, 2009 at 1:13 PM, Jeff Andros wrote: > I don't remember exactly how to set I up, but there's an additional logging > switch in reviewboard, I don't know if it'll help, but I know christian has > mentioned it a few times. You can check the list archive for how to set > this, or christian normally responds about 1pm PDT. > > Hth, > --Original Message-- > From: David Kent > Sender: reviewboard@googlegroups.com > To: reviewboard > ReplyTo: reviewboard@googlegroups.com > Subject: Error 500 Logging on "New Review Request" > Sent: Aug 3, 2009 11:03 AM > > > I've just installed ReviewBoard and after i set up a repository > (subversion) and attempt to create a New Review Request it gives me > the Error 500 page. I can't find *any* logging of what happened. > Does anyone have ideas for how I can at least get logging > information? I'm totally blind as to what the problem is without some > sort of log. > > -David > > > > > --Jeff > > > --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Re: Error 500 Logging on "New Review Request"
I don't remember exactly how to set I up, but there's an additional logging switch in reviewboard, I don't know if it'll help, but I know christian has mentioned it a few times. You can check the list archive for how to set this, or christian normally responds about 1pm PDT. Hth, --Original Message-- From: David Kent Sender: reviewboard@googlegroups.com To: reviewboard ReplyTo: reviewboard@googlegroups.com Subject: Error 500 Logging on "New Review Request" Sent: Aug 3, 2009 11:03 AM I've just installed ReviewBoard and after i set up a repository (subversion) and attempt to create a New Review Request it gives me the Error 500 page. I can't find *any* logging of what happened. Does anyone have ideas for how I can at least get logging information? I'm totally blind as to what the problem is without some sort of log. -David --Jeff --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
Error 500 Logging on "New Review Request"
I've just installed ReviewBoard and after i set up a repository (subversion) and attempt to create a New Review Request it gives me the Error 500 page. I can't find *any* logging of what happened. Does anyone have ideas for how I can at least get logging information? I'm totally blind as to what the problem is without some sort of log. -David --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "reviewboard" group. To post to this group, send email to reviewboard@googlegroups.com To unsubscribe from this group, send email to reviewboard+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/reviewboard?hl=en -~--~~~~--~~--~--~---
