Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-08-03 Thread David Carson
I'll keep the support contract in mind. For now, I think we can muddle along without it. Thanks again for all your help. David On Friday, July 31, 2015 at 5:17:49 PM UTC-4, Christian Hammond wrote: Glad it works, David! Sorry for the Power Pack issue. I'll see if we can bullet-proof that

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-31 Thread David Carson
Excellent. The DEBUG = True was just the ticket. The problem was that we had installed the PowerPack extension for the trial period on the old server. We never used it after that, so I completely forgot about it. But, its presence was known to the backup, so whenever I clicked on a

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-31 Thread Christian Hammond
Glad it works, David! Sorry for the Power Pack issue. I'll see if we can bullet-proof that a bit more. If it helps down the road, we've been providing support contracts to customers and working with them closely when major issues like this come up, to help them get up and running quickly as soon

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-30 Thread Christian Hammond
Hi David, First, to cover the PySVN vs. Subvertpy question, Subvertpy was only the default for the first release or two of 2.0.x. It had a lot of compatibility problems and broke in far too many situations, so we flipped the defaults. If it was working for you and you want to go back to it, you

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-30 Thread David Carson
Christian, Thanks for the quick response. 1. I don't need or want subvertpy. I just noticed that the error was in pysvn. I'll stick with what you guys have determined works best; i.e., pysvn. 2. I don't remember ever setting passwords for the repositories. I see what I guess is encrypted

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-30 Thread David Carson
Christian, Thanks for the quick response. 1. I don't need or want subvertpy. I just noticed that the error was in pysvn. I'll stick with what you guys have determined works best; i.e., pysvn. 2. I created the site directory from scratch, but then tried to find stuff from the backup site

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-30 Thread David Carson
OK, progress. I edited my SQL dump file, replacing the tab-initial-character-encrypted passwords with plain-text passwords. Not sure what they used to be, so I just put something simple. Then I dropped the reviewboard database and recreated it as utf8, and loaded the edited dump file. Now I

Re: restoring to 2.0.18 from 2.0.15 SQL backup

2015-07-30 Thread Christian Hammond
Hi David, Been in meetings. Sorry for not getting back to you sooner. That's odd. If you get a 500, it should definitely appear in the log. What you can try doing if that's not happening is *temporarily* setting this in your $sitedir/conf/settings_local.py: DEBUG = True (This *will* change