Re: email issue on RB group vs people

2015-06-22 Thread David Trowbridge
If there's no mailing list configured, and emails to users added directly
get through but those to group members don't, it's possible that people's
clients/e-mail filter rules/spam detection are messing up on cc vs. to. If
there's a group assigned and a user, the group members will be cc'd and the
user will be in the to field.

E-mail addressing and sending is very well tested, and the problem almost
always is on the receiving side rather than the sending side.

-David

On Sun, Jun 21, 2015 at 4:17 PM, MoonWalker daniel.cabrera...@gmail.com
wrote:

 hi David,

 a) Yes is empty, no spaces
 b) Yes I am sure, nobody on any group gets any email from RB.

 Not sure if this is related or not, but I had to migrate the RB DB from
 one server to a new one. The only issue that I noticed post migration is
 related to email.

 Also if I user request to reset his email RB wont sent any email :-(

 cheers

 On Saturday, June 20, 2015 at 8:29:58 AM UTC+10, David Trowbridge wrote:

 a) you're sure it's empty? no whitespace in there?
 b) you're sure everyone is a member of that group?

 -David

 On Thu, Jun 18, 2015 at 7:18 PM, MoonWalker daniel.c...@gmail.com
 wrote:

 it is empty

 On Friday, June 19, 2015 at 12:12:44 PM UTC+10, David Trowbridge wrote:

 Please check the group configuration and check that the mailing list
 field is empty.

 -David
 On Thu, Jun 18, 2015 at 6:02 PM MoonWalker daniel.c...@gmail.com
 wrote:

 David,

 I setup the mail server (Settings - Email - EMail Server - Mail
 Server). I was under the impression that once that I establish the members
 of a group, RB will send an email to all the group members, but that is 
 not
 the case. I have to add them to the People to have the expected result.

 Do I need to configure anything else on RB ?

 On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that
 group will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com
 wrote:

 I have noticed this issue since several versions, not sure if this is
 a know issue or something else in my configuration, but basically in
 Reviewers  I need to add each team member to People, because if I add 
 the
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

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Re: email issue on RB group vs people

2015-06-21 Thread MoonWalker
hi David,

a) Yes is empty, no spaces
b) Yes I am sure, nobody on any group gets any email from RB.

Not sure if this is related or not, but I had to migrate the RB DB from one 
server to a new one. The only issue that I noticed post migration is 
related to email.

Also if I user request to reset his email RB wont sent any email :-(

cheers

On Saturday, June 20, 2015 at 8:29:58 AM UTC+10, David Trowbridge wrote:

 a) you're sure it's empty? no whitespace in there?
 b) you're sure everyone is a member of that group?

 -David

 On Thu, Jun 18, 2015 at 7:18 PM, MoonWalker daniel.c...@gmail.com 
 javascript: wrote:

 it is empty

 On Friday, June 19, 2015 at 12:12:44 PM UTC+10, David Trowbridge wrote:

 Please check the group configuration and check that the mailing list 
 field is empty.

 -David
 On Thu, Jun 18, 2015 at 6:02 PM MoonWalker daniel.c...@gmail.com 
 wrote:

 David,

 I setup the mail server (Settings - Email - EMail Server - Mail 
 Server). I was under the impression that once that I establish the members 
 of a group, RB will send an email to all the group members, but that is 
 not 
 the case. I have to add them to the People to have the expected result. 

 Do I need to configure anything else on RB ? 

 On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that 
 group will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com 
 wrote:

 I have noticed this issue since several versions, not sure if this is a 
 know issue or something else in my configuration, but basically in 
 Reviewers  I need to add each team member to People, because if I add 
 the 
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

  -- 
 Supercharge your Review Board with Power Pack: 
 https://www.reviewboard.org/powerpack/
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 https://rbcommons.com/
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Re: email issue on RB group vs people

2015-06-19 Thread David Trowbridge
a) you're sure it's empty? no whitespace in there?
b) you're sure everyone is a member of that group?

-David

On Thu, Jun 18, 2015 at 7:18 PM, MoonWalker daniel.cabrera...@gmail.com
wrote:

 it is empty

 On Friday, June 19, 2015 at 12:12:44 PM UTC+10, David Trowbridge wrote:

 Please check the group configuration and check that the mailing list
 field is empty.

 -David
 On Thu, Jun 18, 2015 at 6:02 PM MoonWalker daniel.c...@gmail.com wrote:

 David,

 I setup the mail server (Settings - Email - EMail Server - Mail
 Server). I was under the impression that once that I establish the members
 of a group, RB will send an email to all the group members, but that is not
 the case. I have to add them to the People to have the expected result.

 Do I need to configure anything else on RB ?

 On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that
 group will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com
 wrote:

 I have noticed this issue since several versions, not sure if this is a
 know issue or something else in my configuration, but basically in
 Reviewers  I need to add each team member to People, because if I add 
 the
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

  --
 Supercharge your Review Board with Power Pack:
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons:
 https://rbcommons.com/
 Happy user? Let us know! https://www.reviewboard.org/users/
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Re: email issue on RB group vs people

2015-06-18 Thread MoonWalker
it is empty

On Friday, June 19, 2015 at 12:12:44 PM UTC+10, David Trowbridge wrote:

 Please check the group configuration and check that the mailing list 
 field is empty.

 -David
 On Thu, Jun 18, 2015 at 6:02 PM MoonWalker daniel.c...@gmail.com 
 javascript: wrote:

 David,

 I setup the mail server (Settings - Email - EMail Server - Mail 
 Server). I was under the impression that once that I establish the members 
 of a group, RB will send an email to all the group members, but that is not 
 the case. I have to add them to the People to have the expected result. 

 Do I need to configure anything else on RB ? 

 On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that 
 group will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com 
 wrote:

 I have noticed this issue since several versions, not sure if this is a 
 know issue or something else in my configuration, but basically in 
 Reviewers  I need to add each team member to People, because if I add 
 the 
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

  -- 
 Supercharge your Review Board with Power Pack: 
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons: 
 https://rbcommons.com/
 Happy user? Let us know! https://www.reviewboard.org/users/
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Re: email issue on RB group vs people

2015-06-18 Thread MoonWalker
David,

I setup the mail server (Settings - Email - EMail Server - Mail Server). 
I was under the impression that once that I establish the members of a 
group, RB will send an email to all the group members, but that is not the 
case. I have to add them to the People to have the expected result. 

Do I need to configure anything else on RB ? 

On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that group 
 will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com 
 javascript: wrote:

 I have noticed this issue since several versions, not sure if this is a 
 know issue or something else in my configuration, but basically in 
 Reviewers  I need to add each team member to People, because if I add the 
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

 -- 
 Supercharge your Review Board with Power Pack: 
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons: 
 https://rbcommons.com/
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Re: email issue on RB group vs people

2015-06-18 Thread David Trowbridge
Please check the group configuration and check that the mailing list
field is empty.

-David
On Thu, Jun 18, 2015 at 6:02 PM MoonWalker daniel.cabrera...@gmail.com
wrote:

 David,

 I setup the mail server (Settings - Email - EMail Server - Mail
 Server). I was under the impression that once that I establish the members
 of a group, RB will send an email to all the group members, but that is not
 the case. I have to add them to the People to have the expected result.

 Do I need to configure anything else on RB ?

 On Friday, June 19, 2015 at 10:14:18 AM UTC+10, David Trowbridge wrote:

 Does the group have a mailing list configured? If so, e-mail to that
 group will be sent only to the list and not to the group members.

 -David

 On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.c...@gmail.com wrote:

 I have noticed this issue since several versions, not sure if this is a
 know issue or something else in my configuration, but basically in
 Reviewers  I need to add each team member to People, because if I add the
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

  --
 Supercharge your Review Board with Power Pack:
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons:
 https://rbcommons.com/
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email issue on RB group vs people

2015-06-18 Thread MoonWalker
I have noticed this issue since several versions, not sure if this is a 
know issue or something else in my configuration, but basically in 
Reviewers  I need to add each team member to People, because if I add the 
group they wont receive any email. not sure why.

All these people are part of the same group, but still not email.

BTW I am using the latest RB version

-- 
Supercharge your Review Board with Power Pack: 
https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
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Re: email issue on RB group vs people

2015-06-18 Thread David Trowbridge
Does the group have a mailing list configured? If so, e-mail to that group
will be sent only to the list and not to the group members.

-David

On Thu, Jun 18, 2015 at 5:11 PM, MoonWalker daniel.cabrera...@gmail.com
wrote:

 I have noticed this issue since several versions, not sure if this is a
 know issue or something else in my configuration, but basically in
 Reviewers  I need to add each team member to People, because if I add the
 group they wont receive any email. not sure why.

 All these people are part of the same group, but still not email.

 BTW I am using the latest RB version

 --
 Supercharge your Review Board with Power Pack:
 https://www.reviewboard.org/powerpack/
 Want us to host Review Board for you? Check out RBCommons:
 https://rbcommons.com/
 Happy user? Let us know! https://www.reviewboard.org/users/
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