an example of the information that you need in the
emails that are sent to the managers?
The emails already show the name and email address of the person
adding correspondence to the ticket. Ticket owner information is
already emailed when owner change occurs.
On 08/07/2014 1:03 am, Yavor
information by adding this to
the appropriate templates:
{ $Transaction-CreatorObj-Name }
In your case, you probably want to add this to the Admin
Correspondence, Admin Comment and Transaction templates.
On 8 July 2014 18:02, Yavor Marinov ymari...@neterra.net
mailto:ymari...@neterra.net wrote
hey guys,
i have again (probably) silly question. Is there any chance when using
RT web interface, when replying the rt-mailgate to attach the username
who did the action. Now, when replying to a ticket, via email we receive
only the actual information written by user plus link to the ticket. I'm
We've done it like this:
- install fresh RT version same as the production one
- import the database from the current production
- run and update prior to the last version of RT
- once we've tested that everything is fine, started the update
procedure in the production RT
We have many custom fields created in testing environment and i would
like to export them ready for the production.
On 02/18/2014 07:50 PM, Kevin Falcone wrote:
On Mon, Feb 17, 2014 at 10:15:29AM +0200, Yavor Marinov wrote:
does anyone knows any easy way to export only custom fields
settings
Hello everyone,
does anyone knows any easy way to export only custom fields settings, in
order to migrate RT 4.2.2 ?
--
RT Training London, March 19-20 and Dallas May 20-21
http://bestpractical.com/training
Hi,
I'm almost desperate - after spending 2 days trying to implement the
fulltext search in RT 4.2.2 i'm still at the point, where i can't find
proper information regarding my issue. Here is my setup:
CentOS 6
MySQL 5.1.73 (grabbed from repos, beside that i downloaded the source
version of
www.copesan.com http://www.copesan.com/
*/Servicing North America with Local Care/*
*From:*rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] *On Behalf Of *Yavor
Marinov
*Sent:* Monday, February 17, 2014 8:20 AM
*To:* rt-users@lists.bestpractical.com
the again.
Bryon Baker
Network Operations Manager
*/Copesan/**/- Specialists in Pest Solutions/*
800-267-3726 • 262-783-6261 ext. 2296
bba...@copesan.com mailto:cstep...@copesan.com
www.copesan.com http://www.copesan.com/
*/Servicing North America with Local Care/*
*From:*Yavor Marinov
Solutions/*
800-267-3726 • 262-783-6261 ext. 2296
bba...@copesan.com mailto:cstep...@copesan.com
www.copesan.com http://www.copesan.com/
*/Servicing North America with Local Care/*
*From:*Yavor Marinov [mailto:ymari...@neterra.net]
*Sent:* Monday, February 17, 2014 9:34 AM
*To:* Bryon Baker
*Cc
it?
Bryon Baker
Network Operations Manager
*/Copesan/**/- Specialists in Pest Solutions/*
800-267-3726 • 262-783-6261 ext. 2296
bba...@copesan.com mailto:cstep...@copesan.com
www.copesan.com http://www.copesan.com/
*/Servicing North America with Local Care/*
*From:*Yavor Marinov [mailto:ymari
I've manage to solve this with RT-Interface-Email-Filter-CheckMessageId
http://cpan.poldownload.com/modules/by-module/RT/NANARDON/RT-Interface-Email-Filter-CheckMessageId-0.2.tar.gz
extension.
On 02/13/2014 12:29 PM, Yavor Marinov wrote:
Hello,
i have the following configs for getmail
://cloudware.bg/?utm_source=emailutm_medium=signatureutm_content=linkutm_campaign=newwebsite
Access anywhere. Manage it yourself. Pay as you go.
*Yavor Marinov*
System Administrator
Neterra Ltd.
Telephone: +359 2 975 16 16
13 matches
Mail list logo
