FW: Desktop support

[archit jain]

 

Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode- Phone/Skype

Location: Raleigh; NC

Duration: 12+ months

Rate: Open

 

Job Description

Customer Desktop Support - Uses technical expertise and understanding of 
business needs to evaluate assigned IT incident and problem service desk 
tickets to appropriately prioritize and evaluate business impact.  Proactively 
promotes positive customer relationships and mentors others to ensure client 
satisfaction and organizational success.

Takes ownership of customer problems and works with a sense of urgency to 
resolve incidents and problems.  Communicates status of progress to the 
customer.   Provides updates on work progress to Customer Support Specialists 
and the Service Desk using call tracking system.  Has significant technical 
knowledge and serves as a resource for other technicians to help solve complex 
problems.  Skilled in different types of computer hardware, software, 
peripherals and components, networking protocols and communications.  Installs 
and images new computers and loads appropriate software for customers.  Deploys 
new business applications as needed.  Installs local and network printers and 
other peripherals and configuration of same. Responsible for user data and 
migration of profiles as computers are replaced.   Stays abreast of current 
technology in a changing environment.  Identifies emerging trends and issues, 
researches and makes suggestions for technical solutions to solve current and 
future problems.  Uses extensive knowledge to develop and/or implement 
information technology solutions to enhance organizational success.  Works with 
Data Center Operations with user file server data storage, network 
reservations, data restores, various account creations and modifications (AD, 
email, NCID, CITRIX, etc.).  Works with application development teams to 
identify application issues at the customer level and provide technical detail 
in order for development teams to accurately identify problems within 
applications.  Works with network infrastructure teams to identify network 
issues at the customer level and provide significant technical detail to assist 
in network hardware resolutions.

 

Project Management -

Ability to lead projects that require directing the work of others and with 
some latitude on actions or decisions.

Leads team efforts and assesses and integrates the skills and strengths of 
individuals for project and organizational success.  Provides status on project 
work to management.

 

Develop and maintain appropriate documentation for all responsible areas -

This position is responsible for creating and maintaining all documentation of 
process and procedures for all areas this position is responsible for.  This 
documentation is to be used by team members for operational standards of daily 
work.  This documentation will also be used in accordance with Operational 
Level Agreements (IT internal) and Service Level Agreements (IT external).  All 
documentation should be reviewed annually. 

 

System Security -

It is the responsibility of all Technical Services Staff to be aware of DOT and 
ITS security policies, as well as the security issues directly affecting the 
systems and technology for which this position is directly involved.  This 
position is responsible for implementing requirements of the IT Security Office 
and protecting data from unauthorized access, alteration, destruction, or usage 
in a manner inconsistent with covered IT Security Policies and standards.

 

Skills Needed

Skilled in different types of computer hardware, software, peripherals and 
components, networking protocols and communications.Required 7 
Years

Installing and imaging new computers and loading of appropriate software for 
customers.  Required 7 Years

Installing local and network printers and other peripherals and configuration 
of same. Required 7 Years

Migrating Data and user profiles.  Required 7 Years

Documenting process and procedures related to technical field support 
activities.Required 7 Years

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 © Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

 

 

 

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Desktop Support

[archit jain]

Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode- Phone/Skype

Location: Raleigh, NC

Duration: 12+ months

Rate: Open

 

Job Description

Client is seeking an Expert Level Specialist Support Analyst for a 12 month 
engagement to provide second level support with the IT Enterprise Applications 
Team. The support consists of documenting and coordinating activities with 
respect to the installation and configuration of Genetec Security Center and IP 
cameras, SV32 devices, door aggregators and all system components deployed for 
FACS project. 

· Support to the Enterprise Application team, in respect to the 
installation and configuration of Genetec Security Center and IP cameras SV32 
devices, door aggregators and all system components deployed for FACS project.

· Assisting the deployment team with troubleshooting 
installation/configuration issues for the Genetec Security Center and Samsung 
IP cameras.

· Receiving, logging and fully documenting requests for support from 
help desk, other service delivery staff and/or users; investigate problems and 
other requests for support from the deployment/project team and determine 
appropriate actions to be taken.

· Monitoring progress of requests for support through resolution and 
ensure users and other interested parties are kept informed.

· Escalate 3rd party software and hardware issues to Application Owner; 
insuring proper attention is given to the issue depending on severity and 
impact to project schedule.

· Communicating technical information to a variety of internal and 
external stakeholders both verbally and in writing. Technical writing services 
and support for the developing software documentation at the enterprise level. 
Provide services documenting technical configurations for a complex multi-site 
deployment of a Genetec System for Access Control and Video Management.

· Assist in the creation of document(s) which details the information 
architecture, the network ids, the building locations, installation documents, 
configuration documents and all other project documents required for the 
Enterprise Applications team.

· Maintain and update as needed the document(s) which details the 
information architecture, the network ids, the building locations, installation 
documents, configuration documents and all other project documents required for 
the Enterprise Applications team.

· Must have the ability to capture incidents and issues identified by 
the project with the ability to document resolution(s) for the team leader 
providing weekly status reports to Management.

· Proven experience with supporting a video surveillance system; 
experience with Genetec Security Center is preferred.

 

Skills Needed

BS/BA or equivalent work background plus IT Support experience and enterprise 
software environment or equivalent   Required 7 Years

Experience installation and service of video surveillance equipment and IP 
CamerasRequired 7 Years

Experience with Genetec Security Center preferred Required 7 Years

Experience providing production support or similar role  Required 7 
Years

Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, 
and PowerPoint)   Required7 Years

Written and verbal communications are clear, concise and achieve intended 
objectives   Required 7 Years

Problem Diagnosis skills [i.e., discovery, replication, troubleshooting, 
resolution, verification, communication and/or escalation as required]  
 Required 7 Years

Demonstrated ability to multi-task and prioritize projects and tasks
Required 7 Years

Ability to learn complex business functions   Required 7 Years

Ability to organize/manage own work and meet a pre-determined schedule of 
deliverables Required 7 Years

Computer Science Degree or related discipline; professional certification  
Required 7 Years

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
  archit.j...@softwarepeople.us
Ph: 631-739-8782 © Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

 

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NEED OF USC AND GC PROFILE !! DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER !!

[vicky menon]

Hi Folks,

Hope you're doing great there..!

Please find the requirement given below .Share your profile and details to
the given address.

Please respond back to :-vi...@itscient.com



*ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* .



*Role :-**  DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER*

*Location:**  Bala Cynwd PA*

*Duration : **FTE or CTH after 6 months.*

*Client :** Birlasoft*



Note :-  PLEASE AVOID DOUBLE SUBMISSION !!

*Job Description:*


•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC, ancillary software, deployment
software (SCCM), AD concepts and monitoring in a fast paced, high
availability, ITIL environment. Ability to get the respect of the senior
technical teams to lead projects, coordinate teams and handle issues and
problems effectively in a timely manner.

•   Ability to track, understand and influence the team to timely
remediate the outstanding security based infrastructure audit issues as
they are found in the external and internal audits.

•   Leader skilled and responsible for partnering with the project
owner/sponsor and all stakeholders to create and implement appropriate and
cost efficient solutions based on business objectives.

•   Assists in identification of project’s business value; ongoing
monitoring of value attainment within the project lifecycle and development
of realization tracking method.

•   Acts as project manager, with leadership responsibilities for a
matrixed team on medium to large sized projects. Manages results as
outlined in the project’s triple constraints of budget, schedule and scope
(objective/quality/performance.)

•   Represents team recommendations to Senior Management,
demonstrate influence over governance bodies, and communicate effectively
via formal presentations.

•   Builds strong relationships with business and technology
leaders. Understands business area opportunities and challenges, process or
system impacts to all related business or systems areas when implementing
recommended solution to obtain business objectives.

•   Initiates and ensures project management and methodologies are
followed and change management procedures and supporting tools are used in
executing all projects as appropriate.

•   Manages deliverable estimation process, resource allocation and
efficient utilization; negotiates resource conflicts with other project
managers or resources managers as appropriate. Escalates to VP, IT Service
Delivery as necessary.

•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC and ancillary software and
monitoring in a fast paced, high availability, ITIL environment. Ability to
get the respect of the senior technical teams to lead projects, coordinate
teams and handle issues and problems effectively in a timely manner.



•   Ability to quickly learn and use new complex technical concepts
and resolve issues with them in a rapidly changing environment.

•   Ability to discuss complex technical concepts to the technical
staff, stakeholders and business executives in a simple straightforward
manner.

•   Communicates technical issues, impact, and risk mitigation
strategies in business terminology that can be communicated to and
understood by non-technical.

•   Provides ongoing status updates on project progress, risks,
change management and issue resolution. Leads issue identification,
tracking, escalation and resolution documentation. Monitors risk events
before becoming issues and potential roadblocks.

•   Creates and maintains project plan (charters and schedules),
and reviews them with the appropriate Group Company IT, business partners
and steering committees. This includes tracking plans against agreed upon
resource levels, timelines and budgets.

•   Responsible for facilitating vendor identification, selection
and contracting with project owner, Vendor Management, Legal and Financial
areas. Maintains ongoing management of vendor throughout the life of the
project.



COMPETENCIES



•   Strong customer service orientation (responsive, consultative,
collaborative and accurate).

•   Strong interpersonal relationship building skills - able to
work with a variety of people and groups in a constructive and
collaborative manner.

•   Excellent communication skills combined with experience leading
a matrix project team.

•   Excellent teamwork, critical thinking, analytical, judgment and
interpersonal skills.

•   Highly proficient in use of project management discipline and
best practices (PMBOK driven)

•   Competent in the use of all project management and analytical
software tools.

o  Expert in Microsoft Office Suite

o  Expert in Microsoft Project 2007 or 2010 or 2013

•   Expertise in Portfolio Manag

NEED OF USC AND GC PROFILE !! DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER !!

[vicky menon]

Hi Folks,

Hope you're doing great there..!

Please find the requirement given below .Share your profile and details to
the given address.

Please respond back to :-vi...@itscient.com



*ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* .



*Role :-  DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER*

*Location:  Bala Cynwd PA*

*Duration : FTE or CTH after 6 months.*

*Client : Birlasoft*


Note :-  PLEASE AVOID DOUBLE SUBMISSION !!

*Job Description:*


•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC, ancillary software, deployment
software (SCCM), AD concepts and monitoring in a fast paced, high
availability, ITIL environment. Ability to get the respect of the senior
technical teams to lead projects, coordinate teams and handle issues and
problems effectively in a timely manner.

•   Ability to track, understand and influence the team to timely
remediate the outstanding security based infrastructure audit issues as
they are found in the external and internal audits.

•   Leader skilled and responsible for partnering with the project
owner/sponsor and all stakeholders to create and implement appropriate and
cost efficient solutions based on business objectives.

•   Assists in identification of project’s business value; ongoing
monitoring of value attainment within the project lifecycle and development
of realization tracking method.

•   Acts as project manager, with leadership responsibilities for a
matrixed team on medium to large sized projects. Manages results as
outlined in the project’s triple constraints of budget, schedule and scope
(objective/quality/performance.)

•   Represents team recommendations to Senior Management,
demonstrate influence over governance bodies, and communicate effectively
via formal presentations.

•   Builds strong relationships with business and technology
leaders. Understands business area opportunities and challenges, process or
system impacts to all related business or systems areas when implementing
recommended solution to obtain business objectives.

•   Initiates and ensures project management and methodologies are
followed and change management procedures and supporting tools are used in
executing all projects as appropriate.

•   Manages deliverable estimation process, resource allocation and
efficient utilization; negotiates resource conflicts with other project
managers or resources managers as appropriate. Escalates to VP, IT Service
Delivery as necessary.

•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC and ancillary software and
monitoring in a fast paced, high availability, ITIL environment. Ability to
get the respect of the senior technical teams to lead projects, coordinate
teams and handle issues and problems effectively in a timely manner.



•   Ability to quickly learn and use new complex technical concepts
and resolve issues with them in a rapidly changing environment.

•   Ability to discuss complex technical concepts to the technical
staff, stakeholders and business executives in a simple straightforward
manner.

•   Communicates technical issues, impact, and risk mitigation
strategies in business terminology that can be communicated to and
understood by non-technical.

•   Provides ongoing status updates on project progress, risks,
change management and issue resolution. Leads issue identification,
tracking, escalation and resolution documentation. Monitors risk events
before becoming issues and potential roadblocks.

•   Creates and maintains project plan (charters and schedules),
and reviews them with the appropriate Group Company IT, business partners
and steering committees. This includes tracking plans against agreed upon
resource levels, timelines and budgets.

•   Responsible for facilitating vendor identification, selection
and contracting with project owner, Vendor Management, Legal and Financial
areas. Maintains ongoing management of vendor throughout the life of the
project.



COMPETENCIES



•   Strong customer service orientation (responsive, consultative,
collaborative and accurate).

•   Strong interpersonal relationship building skills - able to
work with a variety of people and groups in a constructive and
collaborative manner.

•   Excellent communication skills combined with experience leading
a matrix project team.

•   Excellent teamwork, critical thinking, analytical, judgment and
interpersonal skills.

•   Highly proficient in use of project management discipline and
best practices (PMBOK driven)

•   Competent in the use of all project management and analytical
software tools.

o  Expert in Microsoft Office Suite

o  Expert in Microsoft Project 2007 or 2010 or 2013

•   Expertise in Portfolio Management techn

NEED OF USC AND GC PROFILE !! DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER !!

[vicky menon]

​
Hi Folks,

Hope you're doing great there..!

Please find the requirement given below .Share your profile and details to
the given address.

Please respond back to :-vi...@itscient.com



*ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* .



*Role :-  DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER*

*Location:  Bala Cynwd PA*

*Duration : FTE or CTH after 6 months.*

*Client : Birlasoft*


Note :-  PLEASE AVOID DOUBLE SUBMISSION !!

*Job Description:*


•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC, ancillary software, deployment
software (SCCM), AD concepts and monitoring in a fast paced, high
availability, ITIL environment. Ability to get the respect of the senior
technical teams to lead projects, coordinate teams and handle issues and
problems effectively in a timely manner.

•   Ability to track, understand and influence the team to timely
remediate the outstanding security based infrastructure audit issues as
they are found in the external and internal audits.

•   Leader skilled and responsible for partnering with the project
owner/sponsor and all stakeholders to create and implement appropriate and
cost efficient solutions based on business objectives.

•   Assists in identification of project’s business value; ongoing
monitoring of value attainment within the project lifecycle and development
of realization tracking method.

•   Acts as project manager, with leadership responsibilities for a
matrixed team on medium to large sized projects. Manages results as
outlined in the project’s triple constraints of budget, schedule and scope
(objective/quality/performance.)

•   Represents team recommendations to Senior Management,
demonstrate influence over governance bodies, and communicate effectively
via formal presentations.

•   Builds strong relationships with business and technology
leaders. Understands business area opportunities and challenges, process or
system impacts to all related business or systems areas when implementing
recommended solution to obtain business objectives.

•   Initiates and ensures project management and methodologies are
followed and change management procedures and supporting tools are used in
executing all projects as appropriate.

•   Manages deliverable estimation process, resource allocation and
efficient utilization; negotiates resource conflicts with other project
managers or resources managers as appropriate. Escalates to VP, IT Service
Delivery as necessary.

•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC and ancillary software and
monitoring in a fast paced, high availability, ITIL environment. Ability to
get the respect of the senior technical teams to lead projects, coordinate
teams and handle issues and problems effectively in a timely manner.



•   Ability to quickly learn and use new complex technical concepts
and resolve issues with them in a rapidly changing environment.

•   Ability to discuss complex technical concepts to the technical
staff, stakeholders and business executives in a simple straightforward
manner.

•   Communicates technical issues, impact, and risk mitigation
strategies in business terminology that can be communicated to and
understood by non-technical.

•   Provides ongoing status updates on project progress, risks,
change management and issue resolution. Leads issue identification,
tracking, escalation and resolution documentation. Monitors risk events
before becoming issues and potential roadblocks.

•   Creates and maintains project plan (charters and schedules),
and reviews them with the appropriate Group Company IT, business partners
and steering committees. This includes tracking plans against agreed upon
resource levels, timelines and budgets.

•   Responsible for facilitating vendor identification, selection
and contracting with project owner, Vendor Management, Legal and Financial
areas. Maintains ongoing management of vendor throughout the life of the
project.



COMPETENCIES



•   Strong customer service orientation (responsive, consultative,
collaborative and accurate).

•   Strong interpersonal relationship building skills - able to
work with a variety of people and groups in a constructive and
collaborative manner.

•   Excellent communication skills combined with experience leading
a matrix project team.

•   Excellent teamwork, critical thinking, analytical, judgment and
interpersonal skills.

•   Highly proficient in use of project management discipline and
best practices (PMBOK driven)

•   Competent in the use of all project management and analytical
software tools.

o  Expert in Microsoft Office Suite

o  Expert in Microsoft Project 2007 or 2010 or 2013

•   Expertise in Portfolio Manag

NEED OF USC AND GC PROFILE !! DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER !! Bala Cynwd PA

[vicky menon]

Hi Folks,

Hope you're doing great there..!

Please find the requirement given below .Share your profile and details to
the given address.

Please respond back to :-vi...@itscient.com



*ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* .



*Role :-  DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER*

*Location:  Bala Cynwd PA*

*Duration : FTE or CTH after 6 months.*

*Client : Birlasoft*


Note :-  PLEASE AVOID DOUBLE SUBMISSION !!

*Job Description:*


•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC, ancillary software, deployment
software (SCCM), AD concepts and monitoring in a fast paced, high
availability, ITIL environment. Ability to get the respect of the senior
technical teams to lead projects, coordinate teams and handle issues and
problems effectively in a timely manner.

•   Ability to track, understand and influence the team to timely
remediate the outstanding security based infrastructure audit issues as
they are found in the external and internal audits.

•   Leader skilled and responsible for partnering with the project
owner/sponsor and all stakeholders to create and implement appropriate and
cost efficient solutions based on business objectives.

•   Assists in identification of project’s business value; ongoing
monitoring of value attainment within the project lifecycle and development
of realization tracking method.

•   Acts as project manager, with leadership responsibilities for a
matrixed team on medium to large sized projects. Manages results as
outlined in the project’s triple constraints of budget, schedule and scope
(objective/quality/performance.)

•   Represents team recommendations to Senior Management,
demonstrate influence over governance bodies, and communicate effectively
via formal presentations.

•   Builds strong relationships with business and technology
leaders. Understands business area opportunities and challenges, process or
system impacts to all related business or systems areas when implementing
recommended solution to obtain business objectives.

•   Initiates and ensures project management and methodologies are
followed and change management procedures and supporting tools are used in
executing all projects as appropriate.

•   Manages deliverable estimation process, resource allocation and
efficient utilization; negotiates resource conflicts with other project
managers or resources managers as appropriate. Escalates to VP, IT Service
Delivery as necessary.

•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC and ancillary software and
monitoring in a fast paced, high availability, ITIL environment. Ability to
get the respect of the senior technical teams to lead projects, coordinate
teams and handle issues and problems effectively in a timely manner.



•   Ability to quickly learn and use new complex technical concepts
and resolve issues with them in a rapidly changing environment.

•   Ability to discuss complex technical concepts to the technical
staff, stakeholders and business executives in a simple straightforward
manner.

•   Communicates technical issues, impact, and risk mitigation
strategies in business terminology that can be communicated to and
understood by non-technical.

•   Provides ongoing status updates on project progress, risks,
change management and issue resolution. Leads issue identification,
tracking, escalation and resolution documentation. Monitors risk events
before becoming issues and potential roadblocks.

•   Creates and maintains project plan (charters and schedules),
and reviews them with the appropriate Group Company IT, business partners
and steering committees. This includes tracking plans against agreed upon
resource levels, timelines and budgets.

•   Responsible for facilitating vendor identification, selection
and contracting with project owner, Vendor Management, Legal and Financial
areas. Maintains ongoing management of vendor throughout the life of the
project.



COMPETENCIES



•   Strong customer service orientation (responsive, consultative,
collaborative and accurate).

•   Strong interpersonal relationship building skills - able to
work with a variety of people and groups in a constructive and
collaborative manner.

•   Excellent communication skills combined with experience leading
a matrix project team.

•   Excellent teamwork, critical thinking, analytical, judgment and
interpersonal skills.

•   Highly proficient in use of project management discipline and
best practices (PMBOK driven)

•   Competent in the use of all project management and analytical
software tools.

o  Expert in Microsoft Office Suite

o  Expert in Microsoft Project 2007 or 2010 or 2013

•   Expertise in Portfolio Management techn

NEED USC AND GC :- DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER__ Bala Cynwd, PA

[vicky menon]

Hi Folks,

Hope you're doing great there..!

Please find the requirement given below .Share your profile and details to
the given address.

Please respond back to :-vi...@itscient.com



*ITS AN FULL TIME PERMANENT JOB* *OPPORTUNITY* .



*Role :-  DESKTOP SUPPORT INFRASTRUCTURE PROJECT MANAGER*

*Location:  Bala Cynwd PA*

*Duration : FTE or CTH after 6 months.*

*Client : Birlasoft*


Note :-  PLEASE AVOID DOUBLE SUBMISSION !!

* Job Description: *


•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC, ancillary software, deployment
software (SCCM), AD concepts and monitoring in a fast paced, high
availability, ITIL environment. Ability to get the respect of the senior
technical teams to lead projects, coordinate teams and handle issues and
problems effectively in a timely manner.

•   Ability to track, understand and influence the team to timely
remediate the outstanding security based infrastructure audit issues as
they are found in the external and internal audits.

•   Leader skilled and responsible for partnering with the project
owner/sponsor and all stakeholders to create and implement appropriate and
cost efficient solutions based on business objectives.

•   Assists in identification of project’s business value; ongoing
monitoring of value attainment within the project lifecycle and development
of realization tracking method.

•   Acts as project manager, with leadership responsibilities for a
matrixed team on medium to large sized projects. Manages results as
outlined in the project’s triple constraints of budget, schedule and scope
(objective/quality/performance.)

•   Represents team recommendations to Senior Management,
demonstrate influence over governance bodies, and communicate effectively
via formal presentations.

•   Builds strong relationships with business and technology
leaders. Understands business area opportunities and challenges, process or
system impacts to all related business or systems areas when implementing
recommended solution to obtain business objectives.

•   Initiates and ensures project management and methodologies are
followed and change management procedures and supporting tools are used in
executing all projects as appropriate.

•   Manages deliverable estimation process, resource allocation and
efficient utilization; negotiates resource conflicts with other project
managers or resources managers as appropriate. Escalates to VP, IT Service
Delivery as necessary.

•   Very strong understanding of current infrastructure concepts
with the proven ability to implement PC and ancillary software and
monitoring in a fast paced, high availability, ITIL environment. Ability to
get the respect of the senior technical teams to lead projects, coordinate
teams and handle issues and problems effectively in a timely manner.



•   Ability to quickly learn and use new complex technical concepts
and resolve issues with them in a rapidly changing environment.

•   Ability to discuss complex technical concepts to the technical
staff, stakeholders and business executives in a simple straightforward
manner.

•   Communicates technical issues, impact, and risk mitigation
strategies in business terminology that can be communicated to and
understood by non-technical.

•   Provides ongoing status updates on project progress, risks,
change management and issue resolution. Leads issue identification,
tracking, escalation and resolution documentation. Monitors risk events
before becoming issues and potential roadblocks.

•   Creates and maintains project plan (charters and schedules),
and reviews them with the appropriate Group Company IT, business partners
and steering committees. This includes tracking plans against agreed upon
resource levels, timelines and budgets.

•   Responsible for facilitating vendor identification, selection
and contracting with project owner, Vendor Management, Legal and Financial
areas. Maintains ongoing management of vendor throughout the life of the
project.



COMPETENCIES



•   Strong customer service orientation (responsive, consultative,
collaborative and accurate).

•   Strong interpersonal relationship building skills - able to
work with a variety of people and groups in a constructive and
collaborative manner.

•   Excellent communication skills combined with experience leading
a matrix project team.

•   Excellent teamwork, critical thinking, analytical, judgment and
interpersonal skills.

•   Highly proficient in use of project management discipline and
best practices (PMBOK driven)

•   Competent in the use of all project management and analytical
software tools.

o  Expert in Microsoft Office Suite

o  Expert in Microsoft Project 2007 or 2010 or 2013

•   Expertise in Portfolio Manag

Looking for ::: Desktop support analyst Franklin, WI 53132

[salma bhat]

Hi Partners,

Please share Profile at* naseer.ah...@nitryo.com *


Work Location: Franklin, WI 53132

  Job Title: IT - Technology Specialist - IT Service, Support and
Operations | IT Service Management | End Point (Desktops, Laptop, Printers,
Mobile Devices) Administration



  Job Description: Job Title* End User Computing Support Engineer

Work Location & Address*  Franklin, WI 53132, USA



Job Details:



Must Have Skills (Top 3 technical skills only)*

1. PC Desktop, Email, Mobile, SharePoint & Unified Communications support
skills

2.

3.



Nice to have skills (Top 2 only)

1.

2.



Desired years of experience* : Above 5 years



Education/ Certifications (Required) : B.E. / B.Tech.



Top 3 responsibilities you would expect the subcon to shoulder and execute*:

1. End user computing support, including PC Desktop, Email, Mobile,
SharePoint & Unified Communications support

-- 
You received this message because you are subscribed to the Google Groups "SAP 
ABAP" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
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Urgent Hiring:- Desktop Support Admin at Franklin, WI

[Piyush Singh]

Hello All,
Please find the Job Description and let me know the interest. Please reply
at* singhpiyush.itsci...@gmail.com *



Position: Desktop Support Admin

Location: Franklin, WI

Duration: 6+ Months



*Requisition Details:*


   - Minimum work Experience 8+ years
   - PC Desktop, Email, Mobile, SharePoint & Unified Communications support
   skills
   - End user computing support, including PC Desktop, Email, Mobile,
   SharePoint & Unified Communications support


-- 



*Thanks & Regards  ..Piyush  || Technical Recruiter  IT-SCIENT ||
Fremont, CA ||  *
*​Phone: **510-516-**7778 || Fax: 877.701.4872
|| Email: singhpiyush.itscient@ gmail.com
 or piyus...@itscient.com
 || Web: www.itscient.com
<http://www.itscient.com/> ||*

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Desktop Support

[archit jain]

Hi

Please let me know your interest for this position

Reply back with expected hourly rate

 

Interview Mode-In Person only 

 

Location: Des Moines, IA

Duration: 12+ months

Rate: Open

 

Job Description

This role is focused on actual desktop support and not help desk phone
support.   The ideal candidate must have hands on troubleshooting experience
to cover anything on the desktop.

 

Candidate must be able to:

. Handle difficult situations with clients and turn them into a win
for the desktop support team work trouble tickets from system be a mentor to
less experienced Desktop Staff, and be able to work tickets that they pass
on solve issues desk side and through remote desktop answer how to questions
and resolve issues related to applications, printers, connectivity setup and
install new PC's, maintain a positive outlook, be professional, and provide
excellent customer service

. Greater detail outlined in the skills matrix.

. Some work may be required outside of  M-F (7 to 5), not to exceed
a 40 hour work week

. More than 4 years of relevant experience and preferred education
of 2 year degree or equivalent technical study

 

Skills Needed

Experienced in PC (desktop/laptop/thin client) support - both desk side and
remote  Required 3 Years

Experienced in PC operating system support - Windows 7/10 installation,
patching, and troubleshooting Required 3 Years

Desktop - Windows XP to Windows 7 Migration Ability to troubleshoot issues
with Microsoft Office 2010/2013Required 3 Years

Windows networking TCP/IP Configuration and troubleshooting Ability to
troubleshoot issues with Microsoft Internet Explorer 10/11  Required
3 Years

Ability to install and troubleshoot issues with a variety of in-house
developed and 3rd- party softwareRequired3 Years

Troubleshoot network printers Experienced in Windows networking TCP/IP
configuration and troubleshootingRequired 3 Years

Ability to modify system registry (regedit)Required 3 Years

Experienced in Google device (Chromebox/Chromebook) support  Highly desired
1 Years

Experienced in support of the Google Office Suite of products Highly
desired1 Years

Printers - troubleshoot network printer connectivity issues  Highly desired
3 Years

Printers - hardware maintenance (toner/maintenance kit replacement)
Highly desired3 Years

Thorough understanding of Microsoft Active Directory - client side
Highly desired3 Years

Ability to use industry standard remote toolsHighly desired
3 Years

Experienced with hard drive encryption - encrypting, decrypting, and
troubleshooting; preference for Bitlocker and Winmagic SecureDoc Highly
desired3 Years

Industry certification (A+, Network+, MCP, etc.)   Nice to have

 

 

 

Thanks
Archit
 
Archit Jain
Software People Inc.
 <mailto:bhaskar.nain...@softwarepeople.us> archit.j...@softwarepeople.us
Ph: 631-739-8782 C Fax: 631-574-3122
Gtalk: ajain0102

Certifications: NY MWBE, VA SWaM, DE OMWBE, MA MWBE

 

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NEED USC AND GC :- Desktop Support (L1) Consultant__ Cincinnati,OH (22 Position)

[vicky menon]

Hi Folks,

Hope you're doing great there..!

I am wondering if you have consultant available for the below position, if
so please respond me with their most updated resume and the best contact
number to reach them to discuss about the below role ASAP.

Please respond back to :-vi...@itscient.com
vicky.kumaritsci...@gmail.com

*Client : TCS // Ernst Young*

*Job Title:*

*L1 Support Engineer(Desktop Support)*

*Location: *

*Cincinnati – Ohio *

*Function/department/project name:*

*IT Infrastructure Service | IT Services*

*1. Purpose of the job*

*Resolving the incidents or processing the service requests raised by EY
users which are escalated from L1 team through Service-Now  *

•   *Provide L1 support for calls *

•   *Coordinate  & Handle  L1 call volume during surge / spike in call
volumes*

•   *Follow set chase process to ensure open tickets are managed and
closed in timely manner*

•   *Provide resolution to the  reported issues on the first go and
thereby enhancing customer experience*

*2. Main responsibilities*

*Tasks*

   - *Handle Service Now Incidents & Service Requests logged by L1 agents*
   - *Provide Level 2 support for application , messaging , Network &
   Desktop related issues *
   - *Troubleshoot and resolve escalated incidents*
   - *Acting on Service Requests*

*End products/project outcome*

· *Provide resolution &  ensure excellent customer satisfaction*

*3. Technical competences required*

*Experience*

· *Troubleshoot Microsoft Outlook issues. Configuration,
Send/Receive issues etc.*

· *Lotus Notes E-mail: Missing emails, access (PWD biggest driver),
shared mailboxes*

· *Lotus Notes Database: Access, Syncing, Auto forward*

· *Active Directory – Account Locks, Access, Expiration, Update
Information*

· *Shared Drives – Access to shared drives is the largest driver*

· *EY Remote Connect – How to connect, unable to connect, missing
components, network connection issues*

· *Application Support *

· *Microsoft Lync, Microsoft Excel*



· *EY Learning and Development System – System not showing course
as completed, accidentally canceled course, courses not loading*

*Technical competences and skills*

· *Experience in troubleshooting messaging, network , Outlook,
Desktop & Application related issues*

*4. Associate development*

*Key learning opportunities*

· *As the associate will be directly interacting with the End users
there will be quite a few opportunities to understand business requirement.*

· *Reporting , Quality & Inflight Project Management*

*Key challenges*

*1.   **Need to be very good at interacting with the customer*

*2.   **Should be able to provide the solutions instantly in many cases*

SKILL MATRIX :-



Full Name



Contact Number



Email ID



Current location



Expected Rate



Relocation Yes /No



Work Authorization in USA



Total Years of Exp



Skype ID



LinkedIn Id



Any Interview In Pipeline ?



Any Offer In Pipeline?



Availability for Phone Interview & Skype



2 TIME SLOTS FOR INTERVIEW

//



*Vicky Kumar*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll Phone USA : (510) 516-7899**​**  EMAIL: vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
*

*Web: www.itscient.com <http://www.itscient.com/>  *

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NEED USC AND GC :- Desktop Support (L1) Consultant__ Cincinnati,OH (22 Position)

[vicky menon]

Hi Folks,

Hope you're doing great there..!

I am wondering if you have consultant available for the below position, if
so please respond me with their most updated resume and the best contact
number to reach them to discuss about the below role ASAP.

Please respond back to :-vi...@itscient.com
vicky.kumaritsci...@gmail.com

*Client : TCS // Ernst Young*

*Job Title:*

*L1 Support Engineer(Desktop Support)*

*Location: *

*Cincinnati – Ohio *

*Function/department/project name:*

*IT Infrastructure Service | IT Services*

*1. Purpose of the job*

*Resolving the incidents or processing the service requests raised by EY
users which are escalated from L1 team through Service-Now  *

•   *Provide L1 support for calls *

•   *Coordinate  & Handle  L1 call volume during surge / spike in call
volumes*

•   *Follow set chase process to ensure open tickets are managed and
closed in timely manner*

•   *Provide resolution to the  reported issues on the first go and
thereby enhancing customer experience*

*2. Main responsibilities*

*Tasks*

   - *Handle Service Now Incidents & Service Requests logged by L1 agents*
   - *Provide Level 2 support for application , messaging , Network &
   Desktop related issues *
   - *Troubleshoot and resolve escalated incidents*
   - *Acting on Service Requests*

*End products/project outcome*

· *Provide resolution &  ensure excellent customer satisfaction*

*3. Technical competences required*

*Experience*

· *Troubleshoot Microsoft Outlook issues. Configuration,
Send/Receive issues etc.*

· *Lotus Notes E-mail: Missing emails, access (PWD biggest driver),
shared mailboxes*

· *Lotus Notes Database: Access, Syncing, Auto forward*

· *Active Directory – Account Locks, Access, Expiration, Update
Information*

· *Shared Drives – Access to shared drives is the largest driver*

· *EY Remote Connect – How to connect, unable to connect, missing
components, network connection issues*

· *Application Support *

· *Microsoft Lync, Microsoft Excel*



· *EY Learning and Development System – System not showing course
as completed, accidentally canceled course, courses not loading*

*Technical competences and skills*

· *Experience in troubleshooting messaging, network , Outlook,
Desktop & Application related issues*

*4. Associate development*

*Key learning opportunities*

· *As the associate will be directly interacting with the End users
there will be quite a few opportunities to understand business requirement.*

· *Reporting , Quality & Inflight Project Management*

*Key challenges*

*1.   **Need to be very good at interacting with the customer*

*2.   **Should be able to provide the solutions instantly in many cases*

SKILL MATRIX :-



Full Name



Contact Number



Email ID



Current location



Expected Rate



Relocation Yes /No



Work Authorization in USA



Total Years of Exp



Skype ID



LinkedIn Id



Any Interview In Pipeline ?



Any Offer In Pipeline?



Availability for Phone Interview & Skype



2 TIME SLOTS FOR INTERVIEW

//



*Vicky Kumar*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll Phone USA : (510) 516-7899**​**  EMAIL: vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
*

*Web: www.itscient.com <http://www.itscient.com/>  *

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NEED USC AND GC :- Desktop Support (L1) Consultant__ Cincinnati,OH (22 Position)

[vicky menon]

Hi Folks,

Hope you're doing great there..!

I am wondering if you have consultant available for the below position, if
so please respond me with their most updated resume and the best contact
number to reach them to discuss about the below role ASAP.

Please respond back to :-vi...@itscient.com
vicky.kumaritsci...@gmail.com


*Job Title: *

*L1 Support Engineer(Desktop Support)*

*Location: *

*Cincinnati – Ohio *

*Function/department/project name:*

*IT Infrastructure Service | IT Services *

*1. Purpose of the job*

*Resolving the incidents or processing the service requests raised by EY
users which are escalated from L1 team through Service-Now  *

•   *Provide L1 support for calls *

•   *Coordinate  & Handle  L1 call volume during surge / spike in call
volumes*

•   *Follow set chase process to ensure open tickets are managed and
closed in timely manner*

•   *Provide resolution to the  reported issues on the first go and
thereby enhancing customer experience*

*2. Main responsibilities*

*Tasks*

   - *Handle Service Now Incidents & Service Requests logged by L1 agents*
   - *Provide Level 2 support for application , messaging , Network &
   Desktop related issues *
   - *Troubleshoot and resolve escalated incidents*
   - *Acting on Service Requests*

*End products/project outcome*

· *Provide resolution &  ensure excellent customer satisfaction*

*3. Technical competences required*

*Experience*

· *Troubleshoot Microsoft Outlook issues. Configuration,
Send/Receive issues etc. *

· *Lotus Notes E-mail: Missing emails, access (PWD biggest driver),
shared mailboxes *

· *Lotus Notes Database: Access, Syncing, Auto forward *

· *Active Directory – Account Locks, Access, Expiration, Update
Information *

· *Shared Drives – Access to shared drives is the largest driver *

· *EY Remote Connect – How to connect, unable to connect, missing
components, network connection issues *

· *Application Support  *

· *Microsoft Lync, Microsoft Excel *



· *EY Learning and Development System – System not showing course
as completed, accidentally canceled course, courses not loading*

*Technical competences and skills*

· *Experience in troubleshooting messaging, network , Outlook,
Desktop & Application related issues*

*4. Associate development*

*Key learning opportunities*

· *As the associate will be directly interacting with the End users
there will be quite a few opportunities to understand business requirement.*

· *Reporting , Quality & Inflight Project Management*

*Key challenges*

*1.   **Need to be very good at interacting with the customer*

*2.   **Should be able to provide the solutions instantly in many cases*

SKILL MATRIX :-



Full Name



Contact Number



Email ID



Current location



Expected Rate



Relocation Yes /No



Work Authorization in USA



Total Years of Exp



Skype ID



LinkedIn Id



Any Interview In Pipeline ?



Any Offer In Pipeline?



Availability for Phone Interview & Skype



2 TIME SLOTS FOR INTERVIEW

//


*Vicky Kumar*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll Phone USA : (510) 516-7899**​**  EMAIL: vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
*

*Web: www.itscient.com <http://www.itscient.com/>  *

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URGENT NEED !! IT Desktop Support consultant- Philadelphia, PA

[Mr Akky]

Hi ,
Hope all is well..

I have an exciting new opportunity that I want to share with you and your
network. Our top client, located in the (Philadelphia, PA) is currently
seeking a (IT Desktop Support consultant) resource to join their
organization. I have included a complete job description below in case you
or someone you know might be interested in learning more.




*Subject: IT Desktop Support consultantLocation: Philadelphia, PADuration:
3+ months with likely extensionStart: Immediate*

*Job description: *
The IT Support Specialist will work as a member of the Client
Support-on-Site Services support team to provide technical desktop
computing support (Windows and Macintosh) and related services to client
departments through regular on-site, remote, phone, and e-mail support
channels; interact daily with individuals with a variety of technology
expertise, exercising independent judgment in determining how to best meet
their needs; diagnose and resolve technical problems with computing
hardware, software, and network services; consult with clients and analyze
functional requirements to advise users in the selection, implementation,
and use of solutions to address business requirements; complete specific
projects in support of the clients and departments; establish and foster
ongoing relationships with client offices; document and communicate
recommended computing standards, support practices, and policies; maintain
expert knowledge of clients supported information systems and computing
technologies; participate on campus-wide project teams, task forces, and
user group meetings; participate in the testing and evaluation of new
technology; track work completed for client offices and report in weekly
billing logs and regular reporting to supervisor and clients; complete
internal and external training programs to further develop professional and
technical skills.

*Requirements:  *
Experience supporting a variety of computing systems and software or an
equivalent combination of education and experience.
Experience providing technical support for Windows, Macintosh and mobile
operating systems, preferably in an academic computing environment. Ability
to thrive in a customer- driven, technically-focused environment and adapt
well to a changing and variable work experience.
Excellent interpersonal, oral and written communication skills and the
ability to present technical materials clearly to non-technical
individuals.
Ability to work with a wide variety of customers and colleagues, delivering
exemplary technical support and to work independently and as part of a
team.
Must maintain confidentiality of sensitive materials.
Experience configuring and supporting desktop systems within a MS domain
environment.
Experience providing technical support for Windows 7 required; with MacOS X
desirable.
Experience with clients supported desktop and network applications and
Windows 8 desirable.
Experience in database development, web development, or information
security a plus.
Must demonstrate ability to work independently and with a team to deliver
technical solutions.
Experience with CDN’s a plus.




*Best Regards,Akky - RecruiterCognizant Technologies* | Web:
www.cognizantechnologies.com
1431 Opus Pl, Suite 110, Downers Grove, IL -  60515
Direct: (331) 481-6635 | Email: a...@cognizantechnologies.com

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URGENT NEED :: Desktop Support - Marlton or Berlin, NJ

[Shaan Malik]

Hi,
Hope all is well..

I have an exciting new opportunity that I wanted to share with you and your
network. Our top client, located in the *(Marlton or Berlin, NJ)* is
currently seeking a *(Desktop Support)* resource to join their
organization. I have included a complete job description below in case you
or someone you know might be interested in learning more.




*Role: Desktop SupportLocation: Marlton or Berlin, NJDuration: 12 Months
ContractRate: $20/Hr*

*!!NOTE: NEED LOCAL !!*


*Discription:*Client is looking for a Desktop support consultant with 1-3
yrs of experience or recent college grad.
Must possess and have an interest in a leadership role. Not afraid to
client interface
and be a flexible type individual.
Must have excellent communication skills.
Standard desktop support skills. Imaging (SCCM), Support, Computer builds,
Computer tear downs, new computer installs, software installs etc.
This position will be a bit more physically demanding. Not afraid to get
their hands dirty.
Must possess excellent communication skills as this will entail a lot of
client interfacing.


*Thanks and Regards,Shaan Malik- Recruiter*

*Cognizant Technologies | Web: **www.cognizantechnologies.com*

*1431 Opus Pl, Suite 110, Downers Grove, IL -  60515Direct: (609) 736-0817
| **sma...@cognizantechnologies.com** | Gmail: **recruterct2...@gmail.com*

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IMMD NEED: Desktop Support consultants - Marlton, Berlin NJ

[Mr Recruiter]

*Hi,*
*Hope all is well..*

*I have an exciting new opportunity that I wanted to share with you and
your network. Our top client, located in Marlton, Berlin NJ is currently
seeking a Desktop Support Consultant resource to join their organization. I
have included a complete job description below in case you or someone you
know might be interested in learning more.*

*Job Title: Desktop Support consultants*
*Location: Marlton, Berlin NJ (South Jersey area)*
*Duration: 12-15 months*

*Job Description: *
*Client is looking for a Desktop support consultant with 1-3 yrs of
experience. *
*or recent college grad.*
*-Standard desktop support skills. Imaging (SCCM), Support, Computer
builds, Computer tear downs, new computer installs, software installs etc. *
*- This position will be a bit more physically demanding. Not afraid to get
their hands dirty. *
*- Must possess excellent communication skills as this will entail a lot of
client interfacing.*

*Thanks and Regards,*
*Bakshi - Recruiter *

*Cognizant Technologies | Web: www.cognizantechnologies.com
<http://www.cognizantechnologies.com>*
*1431 Opus Pl, Suite 110, Downers Grove, IL -  60515*
*Direct:(630)-444-7055 | Email: bak...@cognizantechnologies.com
 Gtalk: recruiter0...@gmail.com
*

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URGENT NEED :: Desktop Support - Marlton or Berlin, NJ

[Shaan Malik]

Hi,
Hope all is well..

I have an exciting new opportunity that I wanted to share with you and your
network. Our top client, located in the *(Marlton or Berlin, NJ)* is
currently seeking a *(Desktop Support)* resource to join their
organization. I have included a complete job description below in case you
or someone you know might be interested in learning more.




*Role: Desktop SupportLocation: Marlton or Berlin, NJDuration: 12 Months
ContractRate: $20/Hr*

*!!NOTE: NEED LOCAL !!*


*Discription:*Client is looking for a Desktop support consultant with 1-3
yrs of experience or recent college grad.
Must possess and have an interest in a leadership role. Not afraid to
client interface
and be a flexible type individual.
Must have excellent communication skills.
Standard desktop support skills. Imaging (SCCM), Support, Computer builds,
Computer tear downs, new computer installs, software installs etc.
This position will be a bit more physically demanding. Not afraid to get
their hands dirty.
Must possess excellent communication skills as this will entail a lot of
client interfacing.


*Thanks and Regards,Shaan Malik- Recruiter*

*Cognizant Technologies | Web: **www.cognizantechnologies.com*

*1431 Opus Pl, Suite 110, Downers Grove, IL -  60515Direct: (609) 736-0817
| **sma...@cognizantechnologies.com** | Gmail: **recruterct2...@gmail.com*

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Need: UNIX Desktop support Admin, Woonsocket, RI, Scottsdale, AZ, Irving, TX

[aman tanwar]

*share resume on ama...@nityo.com  Positions: UNIX
Desktop Support Admin Location: Woonsocket, RI, Scottsdale, AZ, Irving, TX
Duration: 12+months*

*Rate:$35/hr*

*Need junier Unix Admin with desktop support Experience.*

*Role-specific Requirements*:
UNIX/ORACLE DB Agent:
Minimum requirements for this position include:
Three years’ experience provisioning applications and Oracle databases in a
UNIX environment:
Creating and maintaining users and groups at the OS level.
Adding users to security groups at the DB level.
Proficiency in Microsoft Outlook, Excel and Word
Additional consideration will be given to candidates with experience in:
Solaris/LINUX/AIX native security controls and script execution.

*Domain Specific requirement:*
•Have an understanding of, and appreciation for, the security and privacy
requirements intrinsic to the healthcare industry.
•Be able to follow strict protocols for provisioning, documentation and
customer interaction so as to remain compliant with CVS Health policies and
audit guidelines.
•Possess excellent troubleshooting skills and be able to perform root cause
analysis (RCA).
•Enjoy working directly with customers, and have excellent customer service
skills.
•Be detailed oriented, effective at time management, and able to multi-task
continuously.

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Citrix Desktop Support !! Hiring Now !!

[Recruiter@CKI]

*Hiring Now .. Please reply asap with your consultant
resume to kanahiy...@consultingknights.com
*







*Job Title : Citrix Desktop SupportLocation : Downers Grove, ILDuration :
5+Months ContractRate : 50/hr on C2C (MAX)Job description:*
The Desktop Management Specialist is responsible for designing,
implementing and supporting server based desktop management systems in an
Enterprise environment.

*Skills Required:* Experience designing, deploying and supporting SCCM 2012
Experience designing, deploying and supporting Xendesktop 5.x environments
Experience working with Citrix Provisioning Server
Experience working with Citrix EdgeSight
Experience with Wyse thin client technologies Development of automated
Windows installation
Extensive engineering experience with Windows, Windows registry, Windows
policies
Extensive experience with Active Directory, additional experience with
Novell a definite plus Development of virtual desktop images
Experience managing Windows Desktops in Enterprise Environments consisting
of 5,000+ endpoints.
Experience creating solutions and provide 3rd level support to extended 2nd
level support technicians across multiple geographic locations.
Candidate should possess excellent written/speaking skills, project
coordination skills, and have strong customer service skills.
Ability to prioritize between multiple tasks

*Additional skills: *
This individual should have very strong experience with Citrix products
listed.







*Regards,Kanhaiya JaiswalProfessional RecruiterConsulting Knights IncPhone
: 609-423-4355E-Mail Id : kanahiy...@consultingknights.com
www.consultingknights.com
*

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Desktop Support || State of IA|| Iowa City, Iowa 52242, USA || 6-12 Months Contract || $25/hr on W2 (No Benefits)

[Shaik Asif]

Hi Partner,


Please go through the below requirement if you have any consultant please
send me the updated profile to *saja...@radgov.com*  or
reach me at *954-691-4588 Ext 856*


*POSITION: Desktop Support*

*LOCATION: Iowa City, Iowa 52242, USA*

*DURATION: 6-12 Months Contract*

*CLIENT: State of IA*

*JOB ID: 463694*

*Rate: $25/hr on C2C (No Benefits)*



*Description:*

Skill

Importance

Required Yrs of Exp

Yrs of Exp

Last Used

Troubleshoot desktop and laptop issues

Required







Troubleshoot Windows 7 issues

Required







Provide support for MS office

Required







Troubleshoot network connectivity issues

Required







Troubleshoot Outlook issues

Required







Provide user support

Required







Experience with Hardware and Software installation

Required







We will need a total of 6 desktop resources but we are staffing for two
separate projects.  Project one will involve installs at the Children's
hospital and project 2 will require basic desktop skills. Please read
carefully.

Position Type 1:  Install team for Children's Hospital
4 openings - 6 months.

Install equipment for the new UIHC Children’s Hospital before the end of
October.   Resource will need a technical background but will report to a
lead.  Install instructions will be provided - Desktops, laptops, printers,
AV equipment, and other peripheral medical devices.  Basic troubleshooting
required, complex issues will be escalated to a lead.

Duties:
Hardware installation of desktop workstations and laptops in a large
Enterprise Domain environment
Image new Dell/Cybernet workstation with Windows 7 64-Bit Professional via
SCCM OSD
A/V system testing
Migration of user profile data
Cable Management
Software deployment via SCCM packages and manual install
Deliver consistent IT service to our end users
End user onsite training for new operating system and software
Details tracked in IT ticketing system for billing and documentation
purposes

Requirements:
Windows 7
Microsoft Office Suite 2013
1-3 years of desktop support experience
Able to lift equipment

Preferences:
Health Care IT Experience
Excellent communication skills (oral and written)
Skype for Business Experience
A/V setup/configuration Experience

Project 2: Desktop support for Univ of IA Hospitals:
2 positions - 4 months

Candidate will possess basic desktop support skills:  Desktop/Laptop
support, Office, Outlook, Printers, network connectivity, basic Active
Directory troubleshooting.

*Skills:*
Desktop Support



Thanks & Regards

Shaik Asif

RadGov, Inc

6750 N. Andrews Ave., Suite 200

Fort Lauderdale, FL 33309

Tel: 954-691-4588 Ext 856

Fax: 954-938-2004

saja...@radgov.com

www.radgov.com

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Required: Desktop Support - LANDESK || Montpelier, VT & TX || 6+ Months...

[Ali Ahmed]

Dear Associates,


Hope you are doing great!

*Please reply to **recruite...@exatechinc.com  *


This is Ali Ahmed from Exatech Inc. We have an immediate need for below
mention requirement, if you feel that you are a perfect match to this
requirement, please forward your most updated resume along with the best
time and number to carry out further discussions.


Looking forward to hear from you...


*Role: Desktop Support L2 with LANDESK*

*Location: Montpelier, VT & Addison, TX (First preference will be
Montpelier, VT)*

*Duration: 6+ Months*

*Rate: $/hr on C2C All Incl.*


*LANDesk support is a critical skill we need as part of Desktop L2. Please
check profiles for:*

· LANDesk Administration.

· LANDesk Software Deployment.

· LANDesk License tracking and License Management.

· Desktop L2 troubleshooting skills for Windows 7, Windows 8,
Windows 10.

· Good knowledge of Active Directory GPO.

· McAfee ePO administration / Management would be a great Advantage
in addition to LANDesk otherwise it is ok.


Regards

*Ali Ahmed*

*Exatech Inc*

4758 Forest Ridge Dr

Mason OH 45040

Phone: 513-433-5531

Email: recruite...@exatechinc.com

Web: www.exatechinc.com

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Desktop Support Engineer consultant || Phila,PA Must Need Local

[Ranjit Kumar]

*Hi all *

*Job Title : Desktop Support Engineer consultant*
*Location  : Phila,PA Must Need Local *
*Duration  : 6 moths with extension.*

*Desktop Support Engineer consultant*
*O365 Tier/Level 2*

*DUTIES TO BE PERFORMED: • Review of all 2nd level tickets assigned by
Client Care Support Desk. • Research and troubleshooting of issues along
with interaction with Local Support Providers and clients. • Problem
resolution documentation and communication • Ceryx Account Creation *

*REQUIREMENTS/QUALIFICATION: *
*Desktop Support Engineer with 3+ years IT industry experience, including
extensive Microsoft OS support experience, including Windows 7 and 8 and
10. Experience in supporting O365 and Outlook during migrations. A genuine
understanding of Active Directory and configuring group policies. Proven
technical, problem solving and troubleshooting skills. Ability to
prioritize effectively and handle a varied and high workload, including
support calls and projects.*

*-- *
*Thanks & Regards*
*Ranjith*
*Ph:(925) 973- x 232(Off) *
*Email: ranj...@allianceit.com *

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Immediate Need - Desktop Support -Ewing NJ - 1-3 Months

[Rehan Khan]

*Immediate Need - Desktop Support -Ewing NJ  - 1-3 Months *

Job Title: Desktop Support
Location: Ewing, NJ
Duration: 1-3 Months

*Must be local to NJ, Philly, NY *
*Must do a F2F after phone screen *

*Job Description:: *
•Five years in customer service and providing technical support
•Experience in providing support to the customers on phone or onsite
Technical requirements
•Ability to troubleshoot and provide support for applications hosted on
desktop and mobile operating systems such as Windows, Mac OS, IOS, Linux
(Fedora, Red Hat, Ubuntu), iOS, Android and Chrome OS.
•Ability to troubleshoot and support applications delivered via Internet
and in a Local Area Networks


*Regards,*
*Rehan Khan - Sr. IT Recruiter*
*ITBrainiac Inc.*
*Direct: (609) 423-7945 | Email: rehan.k...@itbtalent.com
*
*www.itbrainiac.com <http://www.itbrainiac.com> | Gmail/Hangouts:
usitstaf...@gmail.com *

*Getting things done on time is our greatest Asset..*

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IMMD NEED: Desktop Support Consultant in Phila, PA.

[Mohd Taher]

Hello,
Please share your consultant resume to tah...@usmsystems.com

Desktop Support Consultant
Location: Phila, PA.
Duration: 9-12 months

*Must have: technical support exp in Windows 7, Macintosh and MacOS X.*

Experience supporting a variety of computing systems and software or an
equivalent combination of education and experience. Experience providing
technical support for Windows, Macintosh and mobile operating systems,
preferably in an academic computing environment. Ability to thrive in a
customer- driven, technically-focused environment and adapt well to a
changing and variable work experience. Excellent interpersonal, oral and
written communication skills and the ability to present technical materials
clearly to non-technical individuals. Ability to work with a wide variety
of customers and colleagues, delivering exemplary technical support and to
work independently and as part of a team. Must maintain confidentiality of
sensitive materials. Experience configuring and supporting desktop systems
within a MS domain environment. Experience providing technical support for
Windows 7 required; with MacOS X desirable. Experience with Penn’s
supported desktop and network applications and Windows 8 desirable.
Experience in database development, web development, or information
security a plus. Must demonstrate ability to work independently and with a
team to deliver technical solutions.

Best Regards,

Mohammed Taher
US IT Recruiter
Direct: 703 349 4237
USM Business Systems
Chantilly, VA 20151, USA.

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IMMD NEED: Desktop Support Consultant in Phila, PA

[Mohd Taher]

Hello,
Please share your consultant resume to tah...@usmsystems.com

Desktop Support Consultant
Location: Phila, PA.
Duration: 9-12 months

*Must have: technical support exp in Windows 7, Macintosh and MacOS X.*

Experience supporting a variety of computing systems and software or an
equivalent combination of education and experience. Experience providing
technical support for Windows, Macintosh and mobile operating systems,
preferably in an academic computing environment. Ability to thrive in a
customer- driven, technically-focused environment and adapt well to a
changing and variable work experience. Excellent interpersonal, oral and
written communication skills and the ability to present technical materials
clearly to non-technical individuals. Ability to work with a wide variety
of customers and colleagues, delivering exemplary technical support and to
work independently and as part of a team. Must maintain confidentiality of
sensitive materials. Experience configuring and supporting desktop systems
within a MS domain environment. Experience providing technical support for
Windows 7 required; with MacOS X desirable. Experience with Penn’s
supported desktop and network applications and Windows 8 desirable.
Experience in database development, web development, or information
security a plus. Must demonstrate ability to work independently and with a
team to deliver technical solutions.


Best Regards,

Mohammed Taher
US IT Recruiter
Direct: 703 349 4237
USM Business Systems
Chantilly, VA 20151, USA.

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CA LOCAL ONLY :- Desktop Support (ITIL certified),San Francisco, CA

[vicky menon]

*Hi Associate,*
*Please go through the Job Description and let me know your Interest .*
*" Reply me at vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
 "*

*Role: Desktop Support (ITIL certified)*
*Location: San Francisco, CA*
*Duration: 6+Months*
*Mode of Interview :- SKYPE + Telephonic*

*Job Description:-*

**Ideal candidate will be ITIL certified*

*Act as a single point of contact for phone calls and emails from staff
regarding IT issues and queries*
*Receiving, logging and managing calls from internal staff via telephone
and email*
*Troubleshooting of IT related problems from in-house software to hardware
PCs*
*Log all calls in the Service Desk Call Logging system (ServiceNow)*
*Take ownership of user problems and follow up the status of problems on
behalf of the user and communicate progress in a timely manner*
*To maintain a high degree of customer service for all support queries and
adhere to all service management principles*
*An ITIL qualification is preferable but not essential*

*Skill and Experience Details:*
*Minimum Experience Required: 5-8 YEARS *
*Mandatory Skills: Desktop Support Windows OS Support, EUC Admin, Desktop
deployment, Infra Performance and Optimization, Virtualization-VDI
Desirable Skills: CAD Interfacing, Testing*

*Thanks and Regards ---*


*Vicky Kumar | Technical Recruiter*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll IT-SCIENT - Talent Management Group ll*

*ll Phone: **510 *​*972 5241​* *ll Fax: 877.701.4872 <877.701.4872>*

*EMAIL : vi...@itscient.com *

*Web: www.itscient.com <http://www.itscient.com/>*

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ONLY LOCAL TO CA :- Desktop Support (ITIL certified), San Francisco, CA

[vicky menon]

*Hi Associate,*
*Please go through the Job Description and let me know your Interest .*
*" Reply me at vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
 "*

*Role: Desktop Support (ITIL certified)*
*Location: San Francisco, CA*
*Duration: 6+Months*
*Mode of Interview :- SKYPE + Telephonic*

*Job Description:-*

**Ideal candidate will be ITIL certified*

*Act as a single point of contact for phone calls and emails from staff
regarding IT issues and queries*
*Receiving, logging and managing calls from internal staff via telephone
and email*
*Troubleshooting of IT related problems from in-house software to hardware
PCs*
*Log all calls in the Service Desk Call Logging system (ServiceNow)*
*Take ownership of user problems and follow up the status of problems on
behalf of the user and communicate progress in a timely manner*
*To maintain a high degree of customer service for all support queries and
adhere to all service management principles*
*An ITIL qualification is preferable but not essential*

*Skill and Experience Details:*
*Minimum Experience Required: 5-8 YEARS *
*Mandatory Skills: Desktop Support Windows OS Support, EUC Admin, Desktop
deployment, Infra Performance and Optimization, Virtualization-VDI
Desirable Skills: CAD Interfacing, Testing*

*Thanks and Regards ---*


*Vicky Kumar | Technical Recruiter*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll IT-SCIENT - Talent Management Group ll*

*ll Phone: **510 *​*972 5241​* *ll Fax: 877.701.4872 <877.701.4872>*

*EMAIL : vi...@itscient.com *

*Web: www.itscient.com <http://www.itscient.com/>*

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NEED LOCAL :- Desktop Support (ITIL certified), San Francisco, CA

[vicky menon]

*Hi Associate,*
*Please go through the Job Description and let me know your Interest .*
*" Reply me at vi...@itscient.com
 // vicky.kumaritsci...@gmail.com
 "*

*Role: Desktop Support (ITIL certified)*
*Location: San Francisco, CA*
*Duration: 6+Months*
*Mode of Interview :- SKYPE + Telephonic*

*Job Description:-*

**Ideal candidate will be ITIL certified*

*Act as a single point of contact for phone calls and emails from staff
regarding IT issues and queries*
*Receiving, logging and managing calls from internal staff via telephone
and email*
*Troubleshooting of IT related problems from in-house software to hardware
PCs*
*Log all calls in the Service Desk Call Logging system (ServiceNow)*
*Take ownership of user problems and follow up the status of problems on
behalf of the user and communicate progress in a timely manner*
*To maintain a high degree of customer service for all support queries and
adhere to all service management principles*
*An ITIL qualification is preferable but not essential*

*Skill and Experience Details:*
*Minimum Experience Required: 5-8 YEARS *
*Mandatory Skills: Desktop Support Windows OS Support, EUC Admin, Desktop
deployment, Infra Performance and Optimization, Virtualization-VDI
Desirable Skills: CAD Interfacing, Testing*

*Thanks and Regards ---*


*Vicky Kumar | Technical Recruiter*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll IT-SCIENT - Talent Management Group ll*

*ll Phone: **510 *​*972 5241​* *ll Fax: 877.701.4872 <877.701.4872>*

*EMAIL : vi...@itscient.com *

*Web: www.itscient.com <http://www.itscient.com/>*

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CLOSURE POSITION :- Desktop Support (ITIL certified),San Francisco, CA

[vicky menon]

*Hi Associate,*
*Please go through the Job Description and let me know your Interest .*
*" Reply me at vi...@itscient.com  //
vicky.kumaritsci...@gmail.com  "*

*Role: Desktop Support (ITIL certified)*
*Location: San Francisco, CA*
*Duration: 6+Months*
*Mode of Interview :- SKYPE + Telephonic*

*Job Description:-*

**Ideal candidate will be ITIL certified*

*Act as a single point of contact for phone calls and emails from staff
regarding IT issues and queries*
*Receiving, logging and managing calls from internal staff via telephone
and email*
*Troubleshooting of IT related problems from in-house software to hardware
PCs*
*Log all calls in the Service Desk Call Logging system (ServiceNow)*
*Take ownership of user problems and follow up the status of problems on
behalf of the user and communicate progress in a timely manner*
*To maintain a high degree of customer service for all support queries and
adhere to all service management principles*
*An ITIL qualification is preferable but not essential*

*Skill and Experience Details:*
*Minimum Experience Required: 5-8 YEARS *
*Mandatory Skills: Desktop Support Windows OS Support, EUC Admin, Desktop
deployment, Infra Performance and Optimization, Virtualization-VDI
Desirable Skills: CAD Interfacing, Testing*

*Thanks and Regards ---*


*Vicky Kumar | Technical Recruiter*

*IT–SCIENT LLC, Fremont, CA, USA*

*ll IT-SCIENT - Talent Management Group ll*

*ll Phone: **510 *​*972 5241​* *ll Fax: 877.701.4872 <877.701.4872>*

*EMAIL : vi...@itscient.com *

*Web: www.itscient.com <http://www.itscient.com/>*

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Immediate Need - Desktop Support Technician -Irving,TX - 12 Months

[Scott Norman]

Immediate Need - Desktop Support Technician -Irving,TX - 12 Months

Job Title  Desktop Support Technician
Location  Irving,TX
Duration 12 Months

*Rate $30-$35 (No H1B Candidates)*

*Job Skills* The Experienced Desk Side Support Technologist must be able to
perform the Desk Side Support Technologist role with minimal direct
supervision.

*Skills and Experience Required:*
The Experienced Desk Side Support Technologist must be able to perform the
Desk Side Support Technologist role with minimal direct supervision.
These responsibilities include providing technical on-site support to
customers resolving open incidents assigned, prioritizing these incidents,
following the established procedures for the country/region, restoring
normal operations as quickly as possible, using the tools defined to track
and report these incidents (incident management system, asset management,
etc…), and meeting deliverable requirements or service level metrics (SLM).
· Identification, prioritization, resolution/fulfillment of
customer incidents.
· Coordinate, diagnose, and troubleshoot incoming customer
inquiries.
· Participate in the definition and implementation of new local
operating procedures and customer service guidelines.
· Responds to and completes customer requests for services – from
initial request to problem resolution and follow-up.
· Provide incident status updates to customers.
· Log and update each customer incident in incident management
system.
· Provide customer service in accordance with the LTO scope of
services.
· Escalate issues to local office lead/supervisor when necessary.
· Performs installations, upgrades and backups.
· Ensure all customers are charged appropriately for all supplies
and non-standard services.
· Update all asset information in our asset management system.
· Ensure hardware inventory is in working order following
documented hardware maintenance process.
· Perform all pre-deployment tasks to ensure PCs are ready for
customer delivery.
· Educate customers on use of Accenture technology.
· May work with external vendors on operational duties (ie. PC
disposal, hardware repair, etc…)

*Thanks & Regards,*
*Scott Norman- IT Recruiter,*
*Direct: (609) 423-7945,*
*E-mail: scott.nor...@itbtalent.com *
*URL : www.itbrainiac.com <http://www.itbrainiac.com>*
*Princeton Forrestal Village*
*116 Village Blvd, Suite 200*
*Princeton - New Jersey 08540*

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Immediate Need - Desktop Support Technician -Irving,TX - 12 Months

[Scott Norman]

Immediate Need - Desktop Support Technician -Irving,TX - 12 Months

Job Title  Desktop Support Technician
Location  Irving,TX
Duration 12 Months

*Rate $30-$35 (No H1B Candidates)*

*Job Skills* The Experienced Desk Side Support Technologist must be able to
perform the Desk Side Support Technologist role with minimal direct
supervision.

*Skills and Experience Required:*
The Experienced Desk Side Support Technologist must be able to perform the
Desk Side Support Technologist role with minimal direct supervision.
These responsibilities include providing technical on-site support to
customers resolving open incidents assigned, prioritizing these incidents,
following the established procedures for the country/region, restoring
normal operations as quickly as possible, using the tools defined to track
and report these incidents (incident management system, asset management,
etc…), and meeting deliverable requirements or service level metrics (SLM).
· Identification, prioritization, resolution/fulfillment of
customer incidents.
· Coordinate, diagnose, and troubleshoot incoming customer
inquiries.
· Participate in the definition and implementation of new local
operating procedures and customer service guidelines.
· Responds to and completes customer requests for services – from
initial request to problem resolution and follow-up.
· Provide incident status updates to customers.
· Log and update each customer incident in incident management
system.
· Provide customer service in accordance with the LTO scope of
services.
· Escalate issues to local office lead/supervisor when necessary.
· Performs installations, upgrades and backups.
· Ensure all customers are charged appropriately for all supplies
and non-standard services.
· Update all asset information in our asset management system.
· Ensure hardware inventory is in working order following
documented hardware maintenance process.
· Perform all pre-deployment tasks to ensure PCs are ready for
customer delivery.
· Educate customers on use of Accenture technology.
· May work with external vendors on operational duties (ie. PC
disposal, hardware repair, etc…)

*Thanks & Regards,*
*Scott Norman- IT Recruiter,*
*Direct: (609) 423-7945,*
*E-mail: scott.nor...@itbtalent.com *
*URL : www.itbrainiac.com <http://www.itbrainiac.com>*
*Princeton Forrestal Village*
*116 Village Blvd, Suite 200*
*Princeton - New Jersey 08540*

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Need Desktop support for (GA, IL) - Preferred GC/Citizen

[vijay]

Hi ,

Hope you are doing good !!

Please go though the requirement an let me know if you are Comfortable or
not ASAP..



We have an urgent requirement as follows:

Please respond with Update resume for *vija...@avanitechsolutions.com
*



*Job Title: Sr SharePoint Administrator*

*Location: Gurnee, IL*

*Duration: 6+ months*



*Job Description*

*Must Have Skills: *

· Windows operating system and hardware – Basic administration of a
server including service packs and hot fixes

· General knowledge of networking – IP, DNS, Load Balancing as well
as the concepts of Availability, Scalability, and Maintainability. This
person should also understand firewalls, encryption and security zones

· Internet Information Server (IIS) and the basic operation of
websites, Application Pools, IIS Administration, the IIS Metabase, Ports,
SSL Certifications (security certificates and wildcard certificates)

· Microsoft SQL Server - Basic operation, tuning, transaction log
selection, backup and recovery, and maintenance planning. Since SharePoint
is completely supported by a Microsoft SQL Server database, the SharePoint
Administrator is expected to be knowledgeable at the database level

· SharePoint working knowledge of Central Administration, STSADM /
PowerShell, and more so now, the PowerShell administration modules.

· SharePoint Event Log troubleshooting, search administration and
troubleshooting, concepts of a farm and the planning and implementation of
Service Packs and Cumulative Updates

· Debugging skills and techniques for each of these areas
identified above – troubleshooting issues can occur within or across
one-to-many of these areas



*Key Responsibilities:*

· Providing support for SharePoint custom solution deployments
through established change / release management processes

· Maintaining change log / updating CMDB for every change made to
the platform

· Service request fulfilment including Site provisioning, User
provisioning and OOTB configurations

· Managing and checking the overall server health and functionality
of SharePoint platform

· Monitoring SharePoint disk space usage through the built-in
SharePoint reports for each site collection and informing the relevant
stakeholders / taking corrective actions

· Managing SharePoint permissions

· Moving/copying sites

· Supporting network load balancing needs and ensuring its correct
operation

· Regular review of the events and messages reported in Event
Viewer and Performance Monitor

· Regular review, clean-up, management and configuration of
SharePoint accounts and sites. This portion of the role will work closely
with an Active Directory administrator if they are separated

· Regularly analyzing SharePoint content and storage

· Monitoring SharePoint trends (e.g. site usage and growth, disk
space usage and growth)

· Setting up alerts and enforcing policies

· Regularly auditing your SharePoint environment

· Identifying and reporting governance violations

· Checking for operating system, SQL Server and SharePoint patches
and cumulative updates.



Thanks & Regards

*Vijay D *| IT Recruiter

*[image: cid:image001.jpg@01D08762.68493F80]*

​Mobile: +1-585-643-1768 | Fax: +1- 585-285-4133

​email: vija...@avanitechsolutions.com <00...@avanitechsolutions.com>  |
website: www.avanitechsolutions.com​​

Yahoo: vijjuvijay48 | Gtalk: vijjuvijay48

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Urgent Need: Desktop Support Specialist Consultant _Folsom/Hammonton, NJ

[Ethan William]

Hi Professional,



Hope you are doing Good..!



I have an urgent opening on  *Desktop Support Specialist* *Consultant* Position
with my client. Please send me the resumes with full name, contact details,
Salary, and availability date.



*Requirement details:*

*Title : **Desktop Support Specialist* *Consultant*

*Location*  : *Folsom/Hammonton, NJ*

*Duration : Long Term*



Technical Skills & Knowledge:



*Mandatory Skills**:* *Strong experience creating Images from start to
finish, Re- imaging experience, -Virtual desktop -Citrix desktop*



*Responbilites:*



Strong experience creating Images from start to finish, Re- imaging
experience

-Virtual desktop

-Citrix desktop

-Hands on experience with SCCM (System Center Configuration Manager).

-Hands on experience with Active Directory.

-Strong experience in a Windows 7 environment and MS Office Suites.

 This person would also need  very good communication skills to deal with
the end users. They will need to go to other divisions and set up or
troubleshoot printers as well as deploy any new equipment (laptop,
monitors, etc.)  They would also need experience with telecom equipment,
setting up smartphones, tablets, video conference equipment. Client
utilizes Dell laptops and Desktops.



Thanks & Regards

Ethan William

Ph: 630-315-9512 || Fax:630-206-2397

Agile Enterprise Solutions Inc || "Ensuring Client's Success"||

Email : ethan_will...@aesinc.us.com|| www.aesinc.us.com

*Note* : If you have received this mail in error or prefer not to receive
such emails in the future, please reply with "REMOVE" in the subject line
and the email id(s) to be removed. All removal requests will be honored
ASAP. We sincerely apologize for any inconvenience caused

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Desktop Support Engineer at Cranbury, NJ

[Shamsul Qamar]

*Hi, *

*Hope you are doing great. Please go through the below mentioned
requirement and share the profiles at **shams...@tresourceinc.com
** ASAP.*





*Job Title: **Desktop Support Engineer*

*Location: **Cranbury, NJ*

*Type of hire:   6+ Months **contract*




*Interview Mode: Telephonic and Skype Job Description:*

Desktop Support Engineer



Posting titleDesktop Support Engineer

Location   Cranbury, NJ

Job type   Contract



*Job Summary: *

The person should have strong interpersonal and communication skills.
Performs routine tasks under the direct supervision of Senior Manager.
Independent problem-solving, self-direction. Worked in a global IT
infrastructure environment. Experienced with day to day Admin task like
verification of systems and networks, system backups, network issues and
handling Help Desk calls. Also must be proficient in resolving issues
pertaining to communication devices like iPhone, iPad and other similar
devices. Ability to work in fast paced environment and independently at
multi locations.





Essential Job Functions and Requirement:

• Systems associate to take help desk calls from users.

• Primary function is to help users with their systems and
applications related issues.

• Configure pc and laptop systems for regular and Regulatory
Compliance network as per company standard for all users.

• Help users in setting up and resolution of issues relating to
communication devices like iPhone, iPad, phone systems and other similar
devices.

*• Troubleshoot network issues, user’s pc, laptop, printers*
and other peripherals.

• Help users with desktop applications, like *MS Office,
Internet Explorer, and Lotus Notes etc.*

• Must be able to create and perform computer validation as per
CFR Part 11 in GMP environment for example systems like Waters Empower.

• Must be *able to write SOP’s*

• Manage and troubleshoot Video conferencing systems

• Maintain software and hardware inventory.

• Create and maintain IT related documents and procedures and
SOP’s.

• Maintain and monitor IP Phone systems and other task as
assigned.

• Help other offices when required

• Preferred Pharmaceutical company experience

Skill set Help Desk



*Fill the below details:*



Full Name:



Contact:



Email:



Current location (Complete address with zip code)



Open to relocate or Location preferences:



Currently in project:



Availability to start :



Visa Status with Validity



Last 4 digits SSN



Total Years of IT Experience:



Experience working in US:



Education (Passing year of Bachelors/Masters / University)



Date of Birth



Skill Set:



Skype id:



Rate









Thanks and Regards,

Shamshul Qamar | Technical Recruiter

Technology Resource Group Inc.

3736 Hillsdale Court Santa Clara, CA 95051

Office: 408-709-1760 Ext : 821

Gtalk: shams251...@gmail.com | Fax: 408-213-8316

shams...@tresourceinc.com | www.tresourceinc.com

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Desktop Support Engineer with MAC Exp.////Westerville, OH/////6+ months

[ch naveen]

Hello Partner,

Hope you are doing great!!



Please let me know if you have any consultants for the below position,I
would appreciate if you can send a word version of your Consultant resume
and the best number to reach,Visa Status and Current Location of him/her..





*Position:  Desktop Support Engineer with MAC Exp.*

*Location: Westerville, OH*

*Duration: 6+ months*





Skills Needed



Mac App Packing

Mac App Testing

Mac App Deployment

Mac Image Creations

Mac server support

Mac tier 2/3 DSS support

Mac Patching

Munki

Casper

DelpoyStudio

Strong Scripting skills in Ruby, Bash and Python

Job Description

• Provide specialized hardware / software / network problem diagnosis /
resolution for customer’s end users (specialized Office Support /
Blackberry / VPN)

• Route problems to onsite hands and feet support staff.

• Coordinate and manage relationships with vendors and support staff that
provide hardware / software / network problem resolution.

•  Administer and provide User Access and Exit controls.

•  Experience in Administration of Macintosh base environment

•  Experience in supporting production environment comprising of MAC
machines.

•Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion &
Mavericks

•In depth knowledge of Apple Mac client and server operating systems.

•Client Management tools such as Apple Remote Desktop, Deploy Studio,
Package maker, FileWave & Casper would be a plus

•Open / Active Directory integration

•Scripting, programming and other languages (Python, Ruby, C, C++,
Objective C) would be a plus

•Basic knowledge of Windows based systems Experience Required

•Excellent interpersonal skills with the ability to influence both I.T. and
the business

•Exposure/ Troubleshooting knowledge to most common Macintosh applications
like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be
added advantage.

•Mass upgrades and patch management of Mac OS and Software

•Product installation and application patches deployment

• Administration and maintenance of existing packages



 

if you are comfortable with requirement,

please fill the below details and reply me ASAP.



Full name:

Current Location (State & City):

Last 4 Digits of SSN Number:

Contact Number:

Email ID:

skype ID:

Expected hourly Rate:

Visa Status:

Visa Valid Till:

Total IT Experience:

Total US Exp:

Availability for Interview:

Availability to Start :

Any interviews attended / pipe line.

Ant two references :

1) Email id and contact :

2) Email id and contact :



please provide H1b copy or any valid ID proof.



---



*Thanks&Regards*



*naveen*

*Sr. Technical Recruiter*

*Ph: 732-339-4741*

*Fax: 732.601.4643*

*e-Mail: nav...@q-datainc.com *

*chnaveen...@gmail.com *

*Q Data Inc*

*1581 Route 27 South*

*Suite 102*

*Edison, NJ 08817*

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Desktop Support Engineer with MAC Exp./////Westerville, OH//////6+ months

[ch naveen]

Hello Partner,
Hope you are doing great!!

Please let me know if you have any consultants for the below position,I
would appreciate if you can send a word version of your Consultant resume
and the best number to reach,Visa Status and Current Location of him/her..


*Position:  Desktop Support Engineer with MAC Exp.*
*Location: Westerville, OH*
*Duration: 6+ months*


Skills Needed

Mac App Packing
Mac App Testing
Mac App Deployment
Mac Image Creations
Mac server support
Mac tier 2/3 DSS support
Mac Patching
Munki
Casper
DelpoyStudio
Strong Scripting skills in Ruby, Bash and Python
Job Description
• Provide specialized hardware / software / network problem diagnosis /
resolution for customer’s end users (specialized Office Support /
Blackberry / VPN)
• Route problems to onsite hands and feet support staff.
• Coordinate and manage relationships with vendors and support staff that
provide hardware / software / network problem resolution.
•  Administer and provide User Access and Exit controls.
•  Experience in Administration of Macintosh base environment
•  Experience in supporting production environment comprising of MAC
machines.
•Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion &
Mavericks
•In depth knowledge of Apple Mac client and server operating systems.
•Client Management tools such as Apple Remote Desktop, Deploy Studio,
Package maker, FileWave & Casper would be a plus
•Open / Active Directory integration
•Scripting, programming and other languages (Python, Ruby, C, C++,
Objective C) would be a plus
•Basic knowledge of Windows based systems Experience Required
•Excellent interpersonal skills with the ability to influence both I.T. and
the business
•Exposure/ Troubleshooting knowledge to most common Macintosh applications
like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be
added advantage.
•Mass upgrades and patch management of Mac OS and Software
•Product installation and application patches deployment
• Administration and maintenance of existing packages

 
if you are comfortable with requirement,
please fill the below details and reply me ASAP.

Full name:
Current Location (State & City):
Last 4 Digits of SSN Number:
Contact Number:
Email ID:
skype ID:
Expected hourly Rate:
Visa Status:
Visa Valid Till:
Total IT Experience:
Total US Exp:
Availability for Interview:
Availability to Start :
Any interviews attended / pipe line.
Ant two references :
1) Email id and contact :
2) Email id and contact :

please provide H1b copy or any valid ID proof.

---

*Thanks&Regards*

*naveen*
*Sr. Technical Recruiter*
*Ph: 732-339-4741*
*Fax: 732.601.4643*
*e-Mail: nav...@q-datainc.com *
*chnaveen...@gmail.com *
*Q Data Inc*
*1581 Route 27 South*
*Suite 102*
*Edison, NJ 08817*

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Desktop Support Engineer with MAC Exp.///////Westerville, OH////// 6 months+

[ch naveen]

Hello Partner,

Hope you are doing great!!



Please let me know if you have any consultants for the below position,I
would appreciate if you can send a word version of your Consultant resume
and the best number to reach,Visa Status and Current Location of him/her..







*Position:  Desktop Support Engineer with MAC Exp.*

*Location: Westerville, OH*

*Duration: 6 months+*





Skills Needed



Mac App Packing

Mac App Testing

Mac App Deployment

Mac Image Creations

Mac server support

Mac tier 2/3 DSS support

Mac Patching

Munki

Casper

DelpoyStudio

Strong Scripting skills in Ruby, Bash and Python

Job Description

• Provide specialized hardware / software / network problem diagnosis /
resolution for customer’s end users (specialized Office Support /
Blackberry / VPN)

• Route problems to onsite hands and feet support staff.

• Coordinate and manage relationships with vendors and support staff that
provide hardware / software / network problem resolution.

•  Administer and provide User Access and Exit controls.

•  Experience in Administration of Macintosh base environment

•  Experience in supporting production environment comprising of MAC
machines.

•Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion &
Mavericks

•In depth knowledge of Apple Mac client and server operating systems.

•Client Management tools such as Apple Remote Desktop, Deploy Studio,
Package maker, FileWave & Casper would be a plus

•Open / Active Directory integration

•Scripting, programming and other languages (Python, Ruby, C, C++,
Objective C) would be a plus

•Basic knowledge of Windows based systems Experience Required

•Excellent interpersonal skills with the ability to influence both I.T. and
the business

•   Exposure/ Troubleshooting knowledge to most common Macintosh
applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro
(FCP) would be added advantage.

•   Mass upgrades and patch management of Mac OS and Software

•   Product installation and application patches deployment

• Administration and maintenance of existing packages



 

if you are comfortable with requirement,

please fill the below details and reply me ASAP.



Full name:

Current Location (State & City):

Last 4 Digits of SSN Number:

Contact Number:

Email ID:

skype ID:

Expected hourly Rate:

Visa Status:

Visa Valid Till:

Total IT Experience:

Total US Exp:

Availability for Interview:

Availability to Start :

Any interviews attended / pipe line.

Ant two references :

1) Email id and contact :

2) Email id and contact :



please provide H1b copy or any valid ID proof.



---



Thanks&Regards



*naveen*

*Sr. Technical Recruiter*

*Ph: 732-339-4741*

*Fax: 732.601.4643*

*e-Mail: nav...@q-datainc.com *

*chnaveen...@gmail.com *

*Q Data Inc*

*1581 Route 27 South*

*Suite 102*

*Edison, NJ 08817*

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Need 3rd level Desktop Support Specialist (Citrix & VM Ware exp required), Plano, TX 3 months with extension for good candidate $55

[Anand Bandarupally]

Hi Partner,

Please reply to *an...@stansource.com *

 3rd level Desktop Support Specialist (Citrix & VM Ware exp required),
Plano, TX  3 months with extension for good candidate  $55

Responsibilities:

Perform day-to-day run-the-engine tasks to ensure that the Virtual Desktop
platforms are working appropriately and highly available to the customer
base; and that any issues are being proactively resolved.

Act as third level support within the incident management process for the
Virtual Desktop platforms.

Perform all configuration management processes needed to stay compliant
with guidelines.

Day to Day administration of the Virtual Desktop platforms, including but
not limited to provisioning/maintaining pools, performing upgrades, and
monitoring health of environment..

Upgrade LOB Virtual Desktops from Windows XP to Windows 7.  This includes
troubleshooting applications failures as a result of the upgrade and
supporting the users during the upgrade.



Requires previous experience with Citrix XenApp, Citrix XenDesktop, VMWare
Horizon Workplace, VMWare Horizon Mirage, VMWare Horizon View, VMWare
ThinApp, and VMWare Fusion.  Experience with definition/maintenance of
capacity, demand, and operational models necessary to keep Client, Hosted,
and Presentation Virtualization technologies healthy.



5+ years of technical leadership on both traditional and virtual desktops.

5+ years of experience with a 20 to 40,000 desktop end point environment,.

3+ years of experience performing business as usual tasks on in a
virtualization environment accounting for 2+ users leveraging
application virtualization, client virtual desktops, hosted virtual
desktops, and presentation virtualization.

5+ years of experience with Mobile OS, Macintosh, and Windows (Windows XP
and Windows 7/8).

3+ years of experience with Citrix XenApp, Citrix XenDesktop, VMWare
Horizon Workplace, VMWare Horizon Mirage, VMWare Horizon View, VMWare
ThinApp, and VMWare Fusion.





Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement.  After reviewing the resume I will contact you if I
need more information.



Thanks & Regards...



*Anand Bandarupally*

Direct: *703 879 3453* | Fax: 866 594 4637
StanSource Inc. 22375 Broderick Drive, Suite 135, Dulles, VA 20166

*an...@stansource.com* | www.stansource.com

.http://www.inc.com/inc5000/profile/stansource
*[image: Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description:
cid:image002.jpg@01CB29BB.62311C80]* *Fastest-growing
private companies of US : #445 | IT services : #49 | Washington DC: #*46



We respect your Online Privacy. If you like to receive only hot list please
reply Hot-List in subject. If you like to receive only Requirements please
reply Reqs in subject. If you like to receive Hot list and Requirement
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New job - Sr. Desktop Support Specialist - Phone-hire - Skype Interview - Darien- Connecticut

[eJobsVille.com Jobs]

A new Job, ID: 216263 <http://www.ejobsville.com/display-job/216263> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com>

Title:  Sr. Desktop Support Specialist  posted on 2014-07-31 13:29:41

Job Description:Hi ,

Greetings from EApps Tech LLC…!!!

My name is Srikanth  we have a job opportunity for you as *Sr. Desktop
Support Specialist *one of our client based *at Darien, CT.*

*Job Title:  Sr. Desktop Support Specialist*
*Location* *:  Darien, CT.*
*Duration:  6 Months*
*Start date: 7/28/2014.*
*US  Citizens  Only (must be have or able to obtain a TWIC Card) *
*Job Description:*

· I need a Sr. Desktop Support Specialist for an onsite position.
· This includes installing, maintaining, troubleshooting software
and hardware problems on all PC’s (Windows and Dell) and their peripherals
on the client site.
· The work includes, but not limited to: installing, maintaining,
and troubleshooting various operating system versions, and third party
software products.
· Must have or able to obtain a (TWIC card) for security purposes.
Excellent communication skills a must.


*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/216263>  (Registration not mandatory
to apply for this job)*

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New job - Desktop Support Engineer - Phone-hire - Stamford- Connecticut

[eJobsVille .com]

A new Job, ID: 206462 <http://ejobsville.com/display-job/206462> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>

Title:  Desktop Support Engineer  posted on 2014-07-15 12:50:56

Job Description:*Job Description:*

   - This includes installing, maintaining, troubleshooting software and
   hardware problems on all PC’s (Windows and Dell) and their peripherals on
   the client site.
   - The work includes but not limited to installing, maintaining, and
   troubleshooting various operating system versions, and third party software
   products.
   - Must have or able to obtain a (TWIC card) for security purposes.
   - Excellent communication skills a must.




Job Requirements: *Job Title: Sr. Desktop Support Engineer*
*Location: Stamford, CT*
*Duration: 6Months*

*Job Description:*

   - This includes installing, maintaining, troubleshooting software and
   hardware problems on all PC’s (Windows and Dell) and their peripherals on
   the client site.
   - The work includes but not limited to installing, maintaining, and
   troubleshooting various operating system versions, and third party software
   products.
   - Must have or able to obtain a (TWIC card) for security purposes.
   - Excellent communication skills a must.






*Click here to view full job description and apply
<http://ejobsville.com/display-job/206462>  (Registration not mandatory to
apply for this job)*

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New job - Desktop Support Engineer - Phone-hire - Stamford- Connecticut

[eJobsVille .com]

A new Job, ID: 205916 <http://ejobsville.com/display-job/205916> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>

Title:  Desktop Support Engineer  posted on 2014-07-14 14:12:28

Job Description:

   - This includes installing, maintaining, troubleshooting software and
   hardware problems on all PC’s (Windows and Dell) and their peripherals on
   the client site.
   - The work includes but not limited to installing, maintaining, and
   troubleshooting various operating system versions, and third party software
   products.
   - Must have or able to obtain a (TWIC card) for security purposes.
   - Excellent communication skills a must.




Job Requirements: *Job Title: Sr. Desktop Support Specialist*
*Location: Stamford, CT*
*Duration: 6Months*

*Job Description:*

   - This includes installing, maintaining, troubleshooting software and
   hardware problems on all PC’s (Windows and Dell) and their peripherals on
   the client site.
   - The work includes but not limited to installing, maintaining, and
   troubleshooting various operating system versions, and third party software
   products.
   - Must have or able to obtain a (TWIC card) for security purposes.
   - Excellent communication skills a must.






*Click here to view full job description and apply
<http://ejobsville.com/display-job/205916>  (Registration not mandatory to
apply for this job)*

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A new Job, ID: 195353 was added at eJobsVille.com - For the Best Tech Jobs in Town Title: Help desk / Desktop Support SPECIALIST posted on 2014-06-24 17:43:37 Job Description:Primary monitoring and es

[eJobsVille.com Jobs]

A new Job, ID: 195355  was
added at eJobsVille.com - For the Best Tech Jobs in Town


Title:  Oracle OTM Functional Consultant  posted on 2014-06-24 17:54:10

Job Description:*Oracle OTM Functional Consultant*
*Portland, OR*
*Long Term Contract*
*$65-70/hr C2C *

*JD for OTM:*

6+ years of Oracle Transportation Management Experience, with proven
experience in decision-making relative to OTM implementations
At least 1-2 full life cycle experience in OTM implementation
Excellent written and verbal communication skills, including
communications and formal presentations
Understanding of OTM architecture, including experience with
multi-domain implementations
Experience from prior OTM implementations, including gathering
functional requirements, gap analysis, design, and build
Ability to make OTM configuration recommendations for client
implementations
Excellent analytical and problem solving capabilities


Thanks,
Samuel





Salary: $70


*Click here to view full job description and apply
  (Registration not mandatory
to apply for this job)*

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New job - Help desk / Desktop Support SPECIALIST - Phone-hire - Skype Interview - In-Person Interview - Troy- Michigan

[eJobsVille.com Jobs]

A new Job, ID: 195353 <http://www.ejobsville.com/display-job/195353> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com>

Title:  Help desk / Desktop Support SPECIALIST  posted on 2014-06-24
17:43:37

Job Description:Primary monitoring and escalation point for identification,
troubleshooting and resolution of events affecting customer production
environments.
Provide notification to customers and the service teams for Severity 1
events.
Ownership of Severity Level 1 communications bridge handling the entire
life cycle of the ticket to resolution.
Central point of contact for technical support teams including status
updates for on-going incidents/events.
Must have aptitude and attitude to learn / work on new technologies.
Create, update and document system processes and tasks as required.
Work closely with network engineers, systems administrators and software
engineers regarding technology and hardware upgrades.
Alert monitoring tool experience required. HP Open View Operations –OVO
preferred, but Nagios, Net Cool, BMC Patrol, NNM, Site Scope will be
considered.
ITSM tool experience. HP SM7, HP Service Desk preferred. Others accepted
(USD, Remedy, Peregrine, etc)
Knowledge of Batch Job


Job Requirements: nfrastructure Management Services (IMS)-Others




*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/195353>  (Registration not mandatory
to apply for this job)*

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New job - Desktop Support Engineer - Phone-hire - Detroit- Michigan

[eJobsVille.com Jobs]

A new Job, ID: 193192 <http://www.ejobsville.com/display-job/193192> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com>

Title:  Desktop Support Engineer  posted on 2014-06-20 14:21:46

Job Description:*Job description:*

*Experience Required:*
Dell Certified Technician. Able to Multi-task
*Experience Preferred:*
Able to work in a team environment. Team members also support local
helpdesk once per week. None
*Education Required:*
B.S. Information Systems, Computer Science or equivalent work experience in
the requested field


Job Requirements: *Job description:*


*Experience Required:Dell Certified Technician. Able to Multi-task*
*Experience Preferred:*
Able to work in a team environment. Team members also support local
helpdesk once per week. None
*Education Required:*
B.S. Information Systems, Computer Science or equivalent work experience in
the requested field




*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/193192>  (Registration not mandatory
to apply for this job)*

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Requirement for Desktop Support

[adari rani]

Hello,

Hope you are doing good.



Job Title

Functional Admin/Desktop Support

Location

Georgetown, KY

Duration

6 months plus

Interview Schedule

Phone, in-person or Skype



Notes:



*Responsibilities:*

   - Provide technical and operational support for the uniFLOW secure print
   environment.
   - This may include support or troubleshooting for Microsoft Windows
   operating systems, Multifunction Devices, network printers, etc.
   - Demonstrated experience as a desktop support technician is a
   requirement.

*Education/Experience:*

   - In-depth knowledge of Windows XP/7/8.1 with the ability to demonstrate
   troubleshooting skills in the desktop area.
   - Working knowledge of Active Directory, TCP/IP, DNS, DHCP, VLANs.
   - Working knowledge of Multifunction Print Devices and Network Printers
   required.
   - Basic TCP/IP network knowledge.
   - Ability to install various software and hardware.
   - Professional demeanor with excellent written/verbal communication
   skills is critical.
   - A high level of quality and attention to detail is needed as a result
   of constant interaction with the user community – including executive
   levels across North America.
   - Demonstrated ability to work independently and be a self-starter.
   - Ability to get along well with others in a stressful, deadline
   oriented, environment.
   - In-depth knowledge of Microsoft Office 2010 and other standard office
   environment applications.
   - Be able to follow as well as articulate defined division processes to
   IT staff and the user community.
   - Excellent organization and time management skills are required.



Thanks & Regards,
Rani Adari
Tech Tammina
203 Elden Street
Herndon, VA-20170
Call: 703-880-4992
Fax: 703-991-5532
r...@tammina.com
www.tammina.com

GTalk:raniadarii

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New job - Desktop Support Engineer - Phone-hire - Skype Interview - Westlake Village- California

[eJobsVille .com]

A new Job, ID: 171633 <http://ejobsville.com/display-job/171633> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com>

Title:  Desktop Support Engineer  posted on 2014-05-19 14:53:36

Job Description:Hello Partner,

Greeting From EApps Tech LLC…!!!

My name is *Ajay*, we have a job opportunity for you as *Desktop Support
Engineer *one of our client based at *Westlake Village, CA.*

*Title: Desktop Support Engineer*
*Location:* *Westlake Village, CA.*
*Duration: 3+ Months *
*Start Date:* *ASAP*
*Job Description*:
· The level of knowledge usually obtained through the completion of
an Associate’s Degree in a computer related field.
· Minimum five years experience in installation, configuration and
repair of PC desktop software including Microsoft Office required in an
enterprise class organization.
· Minimum three years experience in a user support customer service
environment required. Experience in patient care systems preferred.
· Experience in hardware and software deployment required.


Salary: DOE


*Click here to view full job description and apply
<http://ejobsville.com/display-job/171633>  (Registration not mandatory to
apply for this job)*

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New job - Desktop Support Technician - Phone-hire - Lowell- Indiana

[eJobsVille.com Jobs]

A new Job, ID: 142666 <http://www.ejobsville.com/display-job/142666> was
added at eJobsVille.com - For the Best Tech Jobs in
Town<http://www.ejobsville.com>

Title:  Desktop Support Technician  posted on 2014-04-03 10:04:51

Job Description:The responsibilities will include day to day support of
desktops as well as servers, voice systems, data backups and LAN's, all
while exhibiting excellent customer service skills.


Job Requirements: Experience supporting IT desktop services, including
configuration, patching and diagnosis of server/desktop systems. Experience
supporting Windows Servers, backup software, Linux and other operating
systems. Strong communication, interpersonal and problem solving/analytical
skills. Ability to work well both in a team setting and as an individual
contributor. Skill in communicating complex ideas effectively, both orally
and in writing, and making presentations to large groups. Ability to work
well with all levels of management and employees. Willingness to travel as
required.




*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/142666>  (Registration not mandatory
to apply for this job)*

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Need : Desktop Support. - Madison, WI

[Kiran K]

Hi ,

Plz send profiles to *rich...@svksystems.com* 



*Job Title: Desktop Support*

*Location: Madison, WI*

*Duration: Long Term (36 Months)*



*Description:*

Call Tracking Software *

 5+ Yrs.

Phone based technical support *

5+ Yrs.

Remote Desktop Management Tools *

5+ Yrs.

Respond to customer requests (verbally and in writing) *
 5+ Yrs.

Experience in Technical Writing and Documentation

3+ Yrs.

Excellent oral and written communication skills and advanced customer
support skills 5+ Yrs.

Experience managing & supporting personal and/or network
printers/multi-function devic 3+ Yrs.

Experience working with copier & desktop scanners

2+ Yrs.

Experience supporting a large customer base (1500+ employees) working
multiple locatio5+ Yrs.

Microsoft Office 2010 Suite

 3+ Yrs.

Web Browser - Internet Explorer *

 3+ Yrs.

Diagnostics & Troubleshooting *

  5+ Yrs.

Remote Connectivity (Wireless, Cellular Wireless &
VPN)
3+ Yrs.

MS Windows 7 *

2+ Yrs.



Thanks & Regards,


*Richard*
*SVK Systems Inc*
11465, Johns Creek Parkway, Suite #180, Johns Creek, GA - 30097
Contact: 678-824-7780 | Fax: 404-601-9507
Email: rich...@svksystems.com | Gmail: richard05...@gmail.com

Website: www.svksystems.com

[image: Description: Description: Description: Inc.500|5000 Logo] [image:
Description: Description: Description:
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Description: Description: Description:
http://t0.gstatic.com/images?q=tbn:ANd9GcSQsCTiUiVCUIlXuZilZE964QZGU0mixwsOAsuJRxcUzIIa6rlVRKKhTw]
 [image: Description: Description: Description:
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Description: Description:
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New job - Desktop Support Technician - In-Person Interview - Kansas City- Missouri

[eJobsVille.com Jobs]

A new Job, ID: 127969 <http://www.ejobsville.com/display-job/127969> was
added at eJobsVille.com - For the Best Tech Jobs in
Town<http://www.ejobsville.com>

Title:  Desktop Support Technician  posted on 2014-03-13 15:24:26

Job Description:*Job Title     :- Desktop Support Position*
*Duration :- FTE*
*Location :- **Kansas Citi, MO*

*Start date : very immediate/ need candidates who can start asap*.

JOB DESCRIPTION

*Deskside Engineer (FTE)*

*Description:*

   -  Provides primary support to Executive users
   - Assists customer end users and current staff with technical support of
   desktop and laptop computers, applications and related technology.
   - Provides hardware break/fix support and warranty support for current
   desktop/laptop/workstation devices
   - Installation, and testing of computer systems and peripherals within
   established standards and guidelines
   - Application software and operating systems support to diagnose and
   resolve unique, non-recurring problems
   - Reimages systems as required.
   - Understanding of IT services
   - Provides Smart Hands support to L1 and L2 support teams
   - Works with SMEs to provide extension of hands and feet support as
   required
   - Provides basic support for PDAs, Blackberrys and printers
   - Provides equipment move services
   - Recommends and / or performs upgrades on systems to ensure longevity.
   - Works with procurement staff to purchase hardware and software.
   - Performs other duties as assigned


*Desired Experience:*

   -  Must possess strong executive/senior leader quality customer service
   skills
   - At least 3 years of experience in the field or in a related area
   required
   - Prefer Dell Certified  Technician
   - Strong Microsoft Office skills (Outlook, Word, and Excel)
   - Strong Microsoft operating System installation and troubleshooting
   skills
   - Familiarity with ticketing systems such as Remedy
   - Must have a sense of urgency and the ability to comprehend SLA's and
   in scope work
   - Strong Break / Fix skills Desktops, Workstations, Notebooks and
   Printers
   - Broad experience of IT with basic understanding of  Networks, Intel
   Servers and Telecoms
   - Unix first level troubleshooting and software loading
   - Ability to provide consistent, excellent customer support to entire
   staff, representing a variety of personalities and management levels
   including executive
   - Strong written and verbal communication skills
   - Good time management skills and the ability to work independently if
   needed
   - Must be detail oriented and self-motivating
   - Background security check required
   - Experience performing remote control of PCs and video conferencing
   knowledge



*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/127969>  (Registration not mandatory
to apply for this job)*

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IMMD NEED: Help Desk/Desktop Support Technician - Shakopee, MN - 3-6+ Months Contract

[Ron Kahn]

*Please send me the updated resume to: rohan.kha...@hire-knights.com. If
you are feel comfortable with the below position. *

*Help Desk/Desktop Support Technician  *
*Shakopee, MN*
*3-6+ Months Contract  *

*NEED: Immediately*
*
*
*Misc: 40 hours per week, 7:30 am – 4:00 pm *

Description:
Our client is looking for a help desk, desktop support technician, pretty
much a Mac resource to work at a school in Shakopee, MN. The school has
700-800 full time staff and about 6,000 students. They want an all around
Apple products guru with familiarity from iPads to MacBooks to Apple TV.

Experience:
1-5 years
Interpersonal skills (end user are teachers)
Some experience in Education Industry
Soft skills

*Best Regards, *
* *
*Rohan Khanna - IT Recruiter*
*Consulting Knights Inc. *
*100 Overlook Center, 2nd Floor Princeton, NJ 08540. *
*Direct: (609) 961-6196*
*Email: rohan.kha...@hire-knights.com || www.consultingknights.com*

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IMMD NEED: Help Desk/Desktop Support Technician in MN for 3-6+ Months (EAD, GC, USC)

[Sam Nelson]

Hello IT-Professional,
Hope all is well:)

Please send me the updated resume to: snel...@hire-knights.com. If you are
feel comfortable with the below position.

*Here is the Job Description*:

*Position Title: Help Desk/Desktop Support Technician
Location: Shakopee, MN
Duration: 3-6+ months
Start Date: Immediately
Bill rate: $15 - $17/hr c2c
Misc: 40 hours per week, 7:30 am – 4:00 pm*
*Need: Only EAD, GC, USC*

*Description*:
Looking for a help desk, desktop support technician, pretty much a Mac
resource to work at a school in Shakopee, MN. The school has 700-800 full
time staff and about 6,000 students. They want an all around Apple products
guru with familiarity from iPads to *MacBooks* to *Apple* *TV*.

 Best Regards,

Sam Nelson - Staffing Manager
Consulting Knights Inc.
Direct: (201) 589-5283
100 Overlook Center 2nd Floor, Princeton, NJ 08540.
snel...@hire-knights.com
www.consultingknights.com

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Desktop Support Location: Newtown, PA Duration: 6 Months

[Ramesh M]

 I'm Ramesh, from Systel Inc. We've an urgent requirement with one of our
client for " *Desktop Support”* position in  *Newtown, PA* Please find
below the job description for the same and revert with your Consultant
updated profile and below mentioned required details at the earliest.

* ** *Send resumes to rame...@systelinc.com* *

*
*

*Position: Desktop Support ***

*Location: Newtown, PA***

*Duration: 6 Months ***

* ***

Job Description:**



Identifies and initiates resolutions to client problems and concerns
associated with office automation equipment, hardware and software to the
client’s satisfaction.

• Provides second level support to the Help Desk Analyst and
responds to problem tickets in a timely and efficient manner.

• Receives, coordinates and installs desktop equipment and
software according to department standards and procedures, and as needed.

• Interacts with Help Desk and Network Services personnel to
provide timely information regarding problem tickets and their resolution.

• Provides desktop visits to business clients to assess their
problems, coordinate the right equipment/software to resolve problems or
process service requests.

• Maintains contact with clients and second/third level support
personnel on operational and production problems.

• Maintains software and hardware registration and inventory to
provide upgrades as necessary and ensure appropriate security levels are
maintained.

• Upholds the enterprise policy and procedures as well as
recommends new and improved guidelines to ensure compatibility and better
service to users of personal computers.

• Maintains current technical expertise in the rapidly changing
technology of microcomputers and utilizes state-of-the-art techniques when
implementing desktop solutions.

• Maintains a positive working relationship with all enterprise
departments to optimize working relationships and communication.

• Strives to learn the job functions of the position’s
immediate supervisor as well as peer level positions with whom the
individual interacts.

• Adheres to Service Level Agreements as outlined in the Help
Desk Policies and Procedures.

• Should have knowledge in Desktop Imaging & Scripting.

• Extensive knowledge on Hardware & O/S Trouble Shooting.

• Should be expert in deployment of operating systems locally &
globally.

• Good knowledge in Microsoft Operating System - Windows XP &
Windows 7 /8.

• Good understanding of IP telephony setups and installs

• Solid Blackberry and iPhone troubleshooting skills





* *

*Ramesh Reddy Mula***

Sr Resourcing Specialist



E: rame...@systelinc.com 

T: 888 8SYSTEL Ext:254| D:678-250-9865

[image: cid:image003.png@01CE3D64.41771430] <http://www.systelinc.com/>

Certified (MBE) Minority Business Enterprise

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REQ : Desktop Support Technicial - IA

[Anand Bandarupally]

Hi Partner,

Please reply to an...@stansource.com 

*Position : Desktop Support Level 1*

*Location : Marion, IA*

*Duration : 6 – 12 months*

*Submit Rate (Corp to Corp)*

*Starts 9/3/13*



I need a Level 1 Desktop Support Technician for my client in IA. This
person needs to be experienced with Windows XP and Windows 7. Must be able
to work with customer face to face and over the phone. Must be able to
support standard hardware platforms and systems throughout company. Helps
users resolve day-to-day issues with PC hardware and software.


Please send the updated resume of the consultant along with the rate,
location and contact information. Please make sure the Consultant's skills
match the requirement.  After reviewing the resume I will contact you if I
need more information.

*Thanks & Regards…*

* *

*Anand Bandarupally*

*Direct: 703 463 9044 | Fax: **866 594 4637**
StanSource Inc. **22375 Broderick Drive, Suite 135**, **Dulles, **VA
 **20166***

*an...@stansource.com** | **www.stansource.com* <http://www.stansource.com/>
**

*.**http://www.inc.com/inc5000/profile/stansource*<http://www.inc.com/inc5000/profile/stansource>

*** **Fastest-growing private companies of US : #445 | IT services : #49 |
Washington DC: #*46*  *

* *

*We respect your Online Privacy. If you like to receive only hot list
please reply Hot-List in subject. If you like to receive only Requirements
please reply Reqs in subject. If you like to receive Hot list and
Requirement please reply Both in subject. IF you don’t like to receive
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Urgent Opening for Desktop Support Technician @ Raleigh NC

[thiyagu usitr]

Greeting!!!

   My name is Rajesh and I represent Neo Tech Vision, LLC

Title: Desktop Support Technician

Location: Raleigh NC

Duration:  6+ Months


Required:

•Kofax Capture, v9 (Kofax Transformation Module)

•Oracle, 11g (Oracle Corporation)

•Windows O/S, 7 or XP (Microsoft, Inc)

•Tagged-image Format (TIF/TIFF), Group 4 compression

•Adobe Portable Document Format (PDF), Archive compression

•VisualBasic.Net (VB.Net)

•Softbridge Language (SBL)

•Excellent verbal and written communication skills

•Independent; self-starter having proven experience working
successfully in a team environment
Preferred:

•Experience with Kodak Scan Equipment (I1860, I600)

Responsibilities/Expectations will include but are not limited to:

•Using the Kofax Software

•KTM

•Define batch classes and classification configuration for NCIC
Workers’ Compensation Forms

•Develop technical documentation that will be referenced for support
of the delivered solution and subsequent enhancements

•Work with agency staff to develop test plans

•Ensure successful testing and validation of all developed solutions.


Thanks & Regards

Rajesh | IT Recruiter | Neo Tech Vision, LLC
Email: raj...@neotechvision.com | Phone 732-416-5951| Fax 215-310-4947
19 Abbott Ct, Eagleville, PA-19403 |  www.neotechvision.com


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Linux Desktop Support

[Neil]

Hi,

I am Neil from Sulaan Solutions. we have below urgent requirement please go
through the requirement and let me know your interest. If you are interested
please send your updated resume.

*Linux Desktop Support*

Denver, CO

12 + months

Rate all incl

*Locals highly preferred*

*Job description:*

Provide engineers with development workstations and corporate Windows PCs
(WXP, W7).

· SuSE Linux Enterprise Desktop (SLED 10.3, 11),

· RedHat Linux Enterprise Linux (RHEL 3,4,5),

· Ubuntu (8-11), others as needed.


Provide Linux software support for workstations and servers. (SLED, SLES,
RHEL, Ubuntu)

(Apache, Tomcat, Java, certificates, Clearcase, cmake, cups, samba, dns,
dhcpd, gd, flash, git, json, kde, gtk, tcl, ldap, mantis, MySQL, Perl,
Python, Qlogic, Emulex, Slickedit, Tversity, VirtualBox, Vmware, vnc,
minicom, Webmin, X-windows, Xen, Yum, Yast)

· Provide Windows software support for Engineering users. (WXP, W7)
(Putty, Cygwin, WinSCP, synergy, MS Office, Visual Studio, Visio)

· Support personnel moves and work area reconfigurations.

· Work with vendors to support purchased equipment.

· Administer access to Linux servers and workstations.

· Provide support for security, network and operational issues.

· Administer and support cryptographic key elements.

· Document and maintain hardware and software inventories.

· Track support requests and provide status on relevant hardware and
software failures.

** Regards,

*Neil** **|| **www.sulaan.com* <http://www.sulaan.com/>||**

n...@sulaan.com || 480.626.0514 (work) ||480.452.1970 (Fax)

*Sulaan Solutions, Inc.*

*Consulting | Staffing | Outsourcing*

Please Add me to your Yahoo IM: neil...@yahoo.in

http://www.linkedin.com/pub/neil-usr/32/276/611

** **

Follow us on-**

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*  **[image: Description: Description: Description: Description:
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docs\pics\wordpress.JPG]*<http://sulaan.wordpress.com/>


* *

This e-mail transmission may contain information that is proprietary,
privileged and/or confidential and is intended exclusively for the person(s)
to whom it is addressed. Any use, copying, retention or disclosure by any
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their designee, please notify the sender immediately by return e-mail and
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Please send your resume to n...@sulaan.com



Regards,

*Neil** **|| **www.sulaan.com* <http://www.sulaan.com/>||**

n...@sulaan.com || 480.626.0514 (work) ||480.452.1970 (Fax)

*Sulaan Solutions, Inc.*

*Consulting | Staffing | Outsourcing*

Please Add me to your Yahoo IM: neil...@yahoo.in

*Linkedin Profile:* http://www.linkedin.com/pub/neil-usr/32/276/611

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<><><><>

Desktop Support Consultant Needed in IL....Phone Hire...

[Vipin Kaushal]

REPLY TO: vkaus...@dyssinc.com


Desktop Support Consultant

Oakbrook, IL

6 Months

Rate is 43/hr on C2C





Installation of windows XP, win7

User data backup, recovery

Basic of computer networking

Basic of active directory domain (domain user IDs, join unjoin domain)

Configure printers, other device drivers on PCs

2-years of desktop support experience.



Goof to have:

understanding of SMS, SCCM or similar software deployment tools.




REPLY TO: vkaus...@dyssinc.com



If you have any query, feel free to talk to me.



Thanks & Regards,

Vipin D Kaushal |Dynamic Software Services, Inc.

Team Lead - Recruitment

766 Sutter Street -13.San Francisco, CA- 94109
*Office:* 415-599-7815|| Fax: 415-520-5437

*Email:* vkaus...@dyssinc.com  ||www.dyssinc.com

*Yahoo IM:* click2vipin  || *G-Talk:* click2vipin

http://in.linkedin.com/pub/vipin-kaushal/b/223/570

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Direct Client 2 requirements : CHA1310102 : Need Desktop Support Consultant || Linux Administrator

[Chakri Thumma]

Hi,



*  BEFORE SENDING THE PROFILE PLEASE MATCH TO THE REQUIREMENT*

Please send me the suitable profiles to *chakri.thu...@adaminfotech.com*


We have hot requirements on *Desktop Support Consultant  ||  Linux
Administrator *

Please send me the updated resume of your consultant ASAP…



REQ 1:


*Webcam Interview*

*Need two professional references from recent projects*





*TITLE   :   Desktop Support Consultant*

*DURATION   :   6+ Months
LOCATION   :   Cambridge, MA  and Atlanta, GA*



* *

*Job Description:*

* *

1. Installation and configuration of Desktop deployment tools (MDT, SCCM,
Altiris)--- Mandatory

2. Worked on Remedy --- Mandatory

3. Experience in customization and deployment of User data backup tools (
USMT, PCMover) --- Mandatory

4. Generating customization report from deployment tools (SQL queries)
---Preferred

5. Experience in creating and updating images ( ImageX, WAIK, WSIM, MDT) ---
Mandatory

6. Troubleshoot deployment issues--- Mandatory

7. Troubleshoot complex issues that are escalated from L1 and L2---
Mandatory

8. Create technical white papers ---Preferred

9. Incident Management--- Mandatory

10. Plan, design and execute POC for customers

11. Knowledge of ITIL Framework

12. Window 7 Migration experience --- Mandatory

13. Knowledge on Application Repackaging, Application compatibility testing
( Installshield/WISE , ACT)

14. Application virtualization ( APP-V) --- Mandatory

15. Med-V --- Mandatory

16. Desktop Virtualization ( Citrix XenServer, hyper-V, Vmware ESX)
---Preferred



REQ 2:


*TITLE   :   Linux Administrator  *

*DURATION   :   6+ Months
LOCATION   :   San Jose, CA*



* *

*Job Description:*

* *

70% of the work will be on Linux and 30% HPUX.

o Working knowledge of Vmware ESX 4.x; ESXi

o Skilled in Redhat Linux 4x, 5x (networking, kernel param & tuning, trouble
shooting system & perf issues, pkg mgmt, patch mgmt)

o Working knowledge of hpux 11.1, 11.2 (networking, kernel param & tuning,
trouble shooting system & perf issues, pkg mgmt, patch mgmt)

o SAN storage technologies (like rdf, snaps, etc) preferably with EMC will
be plus

o sound volume management skills preferably hp lvm will be plus

o clustering experience: HP MC/SG, GFS, Veritas Clustering and Oracle RAC on
Linux

o Basic level scripting (either shell or perl should be fine) but should be
capable of understanding other shell scripts

o Strong technical knowledge in Vmware, Linux and HPUX

o Good trouble shooting knowledge - OS and Hardware.

o Thorough knowledge of Cisco Unified Computing System (UCS)

o Knowledge of EMC & NetApp storage products/tools

o Knowledge in LVM, VxVM, DNS, DHCP, NFS, HP Service guard & VMware

o Ability to work with users to detail service delivery requirements and
system functionality.

o Tasks include large system configuration, systems troubleshooting and
design, high level problem analysis and tool design.

o Ability to order, configure and install equipment.

o Ability to repair, reconfigure and install servers/clusters

o Ability to work closely with DBAs, client teams and management ensuring
that systems are managed per established service level agreements.

o Ability to manage cases to resolution, refresh/copy databases using Unix
commands & scripts

o Ability to multi-task, handle multiple projects, large and small with
varying degree of complexity**

* *

*Thanks & Regards*



*Chakri*

*Sr. Technical Recruiter*
Adam Information Technologies, LLC

402 Gammon Pl, Suite 370
Madison, WI 53719
*(**:**  ** 608-237-1724 (O) ||  608-237-7235 Cell ||   **Fax: 608-237-2211*
*
*:** ** **chakri.thu...@adaminfotech.com** ** **|| Ymail: chakri.thumma
|| * URL:  www.adaminfotech.com

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HOT HOT REQ :: Desktop Support Technician // Pittsburgh, PA // 6 - 8 weeks Contract

[Hot Jobs]

* Immediately Needed Desktop Support Technician *

Hi Partners,
Please let me know if you have any good resources having all the skills
mentioned. Please feel free to call or mail me with updated resume and best
rate ASAP.

While you send the resume, *please mention the current location and rate
(Please... Please)*

Title   : *Desktop Support Technician*
Location : Pittsburgh, PA
Duration : 6 - 8 weeks Contract

*Skills: *
Experienced with corporate PC refresh, proficient in user support, strong
knowledge of Windows XP Office suite, experience with Ghost, etc.

*Description: Role:*
Work on Corporate Refresh Project - will be refreshing around 300 units.

*REQUIRED:*
Previous experience working on a Corporate PC refresh
Proficient in user support as well as technology PC Refresh activities;
Strong knowledge of Window XP, Office Suite
Experience with Ghost any version (version 11.5 (Suite 2.5) experience is a
plus)
Able to take direction and not try to re-invent the wheel; we have a process
we do for a Refresh and we need techs that will run with that process
Able to flow seamlessly from Refresh activities to light user support if
needed
May be some off-hour work involved including weekends or evening work -
qualified candidate will need to be flexible to the demands of the project
Must be able to lift up to 40 pounds
Business casual dress required

-- 
Thanks for your time and Consideration,

Best Regards,
Davis Johnson | IT Recruiter
CAT Technology Inc.
Voice:  201-257-5081 Ext: 293
Email: da...@catstaffing-us.com
My Linked In: http://www.linkedin.com/in/davisjohnson

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Need Desktop Support consultant in MA-Rate-$35/HR

[Shankar raj]

*Hi Partners,*
**
*Greetings,*
**
*Hope you are doing Well!!!*
**
*Please forward a profiles to
**shan...@techconsultinc.com*
**
*Here are the requirement details*
**

Senior Desktop Support

Duration:  6-months

225 Franklin Street Boston MA



·   Skills needed to gather Tier 4 application requirements for ~600
users
Work with 7 other desk side support Technicians to validate that new
desktops, laptops, Blackberrys are working properly.

·   Provide trouble-shooting for issues that may arise during migration

·   Candidates must have: Excellent English speaking skills. 5 years
experience in supporting technology end users incluidng strong customer
service ethic and strong written/verbal communication skills. Experience
working with distributed computing infrastructure and O/S components, e.g.
Windows Operating System platforms; Microsoft Office; and Investments market
data services.




**


-- 
Regards,

Shankar
248-522-6879
Technology consultanst inc

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Immediately Required: Desktop Support Analyst

[satish saini]

Hi,



Hope you are doing great!!

Let me know if you have some one for below positions with resume and
following details of your consultant

Full Name

Phone:

Email:

Current Location:

Availability:

Rate:

Reply me at sat...@ibs-consulting.net  only



Title: Desktop Support

Start Date: 07/12/2010

Duration: 9 months

Location: Raleigh, NC

No. of Openings: 7



*Description: *

Assist in the migration of desktop support and knowledge transfer from DHHS
current seat management vendor

Assist in the testing vendor supplied procedures and standards for desktop
support and participate in the revision/development of new documentation as
appropriate for use by DHHS support staff

Provide desktop support to DHHS staff via remote desktop utilities and in
person for Microsoft operating systems in a mixed Netware and Microsoft
environment

Provide support for local/networked printers

Provide support for productivity software (MS Office, Adobe, etc.)

Provide support for e-mail (MS Exchange)

Provide support for Active Directory users

Provide support for PDA users

Create and deploy images, patches and software updates

Provide consulting on cost-effective implementations of microcomputer
hardware and software using defined standards and specifications

Transfer knowledge and transition desktop support activities to state
support staff

Provide status reports to technical lead

Other projects as assigned by management



*Knowledge, Skills, and Abilities Requirements Required*:

Minimum 2 years experience providing support of the following:

1. Desktops and local/networked printers

2. Microsoft operating systems, MS Office and MS Exchange

3. Netware

4. Active Directory



*Other Required Experience / Skills:*

A+ Certification

Excellent written and oral communication skills

Ability to assist in the development and testing of desktop support
procedures and standards

Excellent customer service skills and phone etiquette

Attention to detail

Ability to perform diagnostics on software and/or hardware

Ability to resolve routine and non-routine problems independently and in
consultation with technical lead, peers and vendors



*Preferred*

Experience using remote control software to provide desktop support

MCP Certification

LANDesk experience

Ghost experience



Some local and overnight travel may be required

Candidate must have a valid driver license

Tasks require that the candidate be able to kneel, crouch, crawl, reach,
lift and carry at least 60 lbs





*Thanks & Regards,*

*Satish Saini*

*International Business Solutions*

*Ph no. 732-981-0450 X 425 FAX: 732-981-0465*

*E-mail:- **sat...@ibs-consulting.net* * ,  **
www.ibs-consulting.net* <http://www.ibs-consulting.net/>

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Direct Client Requirement For : Desktop Support Analyst

[satish saini]

Hi,



Hope you are doing great!!
Let me know if you have some one for below positions with resume and
following details of your consultant

Full Name
Phone:
Email:
Current Location:
Availability:
Rate:

Reply me at sat...@ibs-consulting.net  only

Title: Desktop Support
Start Date: 07/12/2010
Duration: 9 months
Location: Raleigh, NC
No. of Openings: 7



*Description: *
Assist in the migration of desktop support and knowledge transfer from DHHS
current seat management vendor
Assist in the testing vendor supplied procedures and standards for desktop
support and participate in the revision/development of new documentation as
appropriate for use by DHHS support staff
Provide desktop support to DHHS staff via remote desktop utilities and in
person for Microsoft operating systems in a mixed Netware and Microsoft
environment
Provide support for local/networked printers
Provide support for productivity software (MS Office, Adobe, etc.)
Provide support for e-mail (MS Exchange)
Provide support for Active Directory users
Provide support for PDA users
Create and deploy images, patches and software updates
Provide consulting on cost-effective implementations of microcomputer
hardware and software using defined standards and specifications
Transfer knowledge and transition desktop support activities to state
support staff
Provide status reports to technical lead
Other projects as assigned by management

 *Knowledge, Skills, and Abilities Requirements Required*:
Minimum 2 years experience providing support of the following:
1. Desktops and local/networked printers
2. Microsoft operating systems, MS Office and MS Exchange
3. Netware
4. Active Directory

 *Other Required Experience / Skills:*
A+ Certification
Excellent written and oral communication skills
Ability to assist in the development and testing of desktop support
procedures and standards
Excellent customer service skills and phone etiquette
Attention to detail
Ability to perform diagnostics on software and/or hardware
Ability to resolve routine and non-routine problems independently and in
consultation with technical lead, peers and vendors



*Preferred*
Experience using remote control software to provide desktop support
MCP Certification
LANDesk experience
Ghost experience

 Some local and overnight travel may be required
Candidate must have a valid driver license
Tasks require that the candidate be able to kneel, crouch, crawl, reach,
lift and carry at least 60 lbs





*Thanks & Regards,*
*Satish Saini*
*International Business Solutions*
***E-mail:- **sat...@ibs-consulting.net* * ,  **
www.ibs-consulting.net* <http://www.ibs-consulting.net/>

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Req: Jr. Help Desk/Desktop Support ; Near by to MD only

[satish saini]

Hi,

Hope you are doing great.

Kindly reply me with updated resume if you  have someone for below
requirement:

send me profile at sat...@ibs-consulting.net only

Job Title: Jr. Help Desk/Desktop Support

Type of Engagement: Contract Only

Contract Term:  3 Months

Location:  Owings Mills, MD

Local Candidate: Preferred

Rate: $ 20 C2C Max.

Citizenship: H1 OK but would really prefer US Citizens.



Internal Comments/Notes: We are looking for candidates with GOOD
communications skills, ideally Americans, but will take H1's.  Please
provide detailed breakdown with number of skills for each item below in
description.  Thanks.



Description: This position within the Client Technology Services (CTS) area
of the IT Operations organization provides day-to-day support on Incident
Management processes related to systems and applications support. Provides
support to (as a member of the  Service Desk; aka: Help Desk), IT, and all
Business areas for Incident Management processes, Root Cause Analysis, and
HealthChecks with little supervision. Provides support for day-to-day
systems and applications for IT, Business, Members, Providers, Brokers,
Third Party Administrators, and Partners (RealMED, ACS, Argus, etc).
Resolves non-routine issues and responsible for initiating resolutions as
they arise based on experience and knowledge.



Provides support Monday through Friday: 9:00 a.m. to 6:00 p.m.



Skills required:

Technical Writing

Customer Focused & Customer Service

Microsoft Office Suite

Client Server Knowledge

Citrix

Mainframe

Voice/Data Network Engineering Support  Data Center Operations



Additional Skills:

 • Familiar with BMC Service Desk Express or other popular incident
management tools.

• Familiar with general web site usage or web portals, e-commerce or
e-business web site support.

• Familiar with ITIL processes and environment.



*Thanks & Regards,*

*Satish Saini*

*International Business Solutions*

**

*E-mail:- sat...@ibs-consulting.net*

*Web :- www.ibs-consulting.net*

*YM:sainisatish15  *





 * *

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