Hi Harrison,
Intel used to ask users using the latest proprietary firmware from upstream[1].
The proprietary firmware is a blackbox in opensource, so we are trying to
figure out the stable combination of kernel and related firmware.
So far there are 2 kernel flavors verified works in the
This bug is affecting me too!! Please fix!
The Intel AX201 Wi-fi 6 driver is broken on all current versions of
Ubuntu
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Title:
@skidooman
Could you try the software configuration you are using in #26, but disable UFW?
I am using Precision 5750 from daily basis (it utilizes the same Wi-Fi firmware
as yours), but I didn't encounter the firmware crash like yours so frequently,
I can finish the meeting with Wi-Fi everyday,
Hi Alex:
I gave it a go during Mark's presentation. I am sorry to report it is not
solved.
Wifi6 is freezing on a regular basis, while non-wife6 connections are just
fine.
Here's the dmesg appended.
Best Regards,
Steve
On Sun, Jul 18, 2021 at 10:01 AM Steve Barriault
wrote:
> OK Alex, made
OK Alex, made it to step 4.
For step 5, I need to try a Web meeting. I should have a way to attempt
this tomorrow and let you know if it worked or not.
Best Regards,
Steve
On Fri, Jul 16, 2021 at 7:15 AM Alex Tu <1932...@bugs.launchpad.net>
wrote:
> Hi Steve,
> Looks launchpad does not
Hi Steve,
Looks launchpad does not forward the updated comment through mail.
I updated step 3 because of OEM kernel 5.13 is only in focal-proposed now:
3. # to install OEM 5.13
# Please manually click on Pre-released updates(focal-proposed) in
`Software & Updates` UI first.
$ sudo apt-get install
Hi Alex:
I did steps 1 and 2 already.
Step 3, I get the following error: could not find
(Actual message is in French)
Could you check if this has been uploaded to the database?
Best Regards,
Steve
On Wed, Jul 14, 2021 at 10:01 AM Alex Tu <1932...@bugs.launchpad.net>
wrote:
> sorry for
@Zorro, We can not reproduce the AX201 wifi crashing issue with new
firmware #9 + kernel 5.10.0-1037-oem on the machine XPS 13 TGL in the
certification pool. But it happens to Steve's XPS 13 TGL.
Could you please check if this issue can be reproduced on other XPS 13
TGL + AX201 wifi[8086:a0f0]
sorry for confusing, let me break down the steps:
1. # Add PPA from
https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415/comments/2
$ sudo add-apt-repository ppa:vicamo/linux-firmware-staging
2. # to get linux-firmware from Vicamo's PPA
$ sudo apt-get install linux-firmware
3.
I am sorry Alex, but I am not sure what you are asking me to do exactly.
I am ready to try what you want, but please give me the howto as well, as I
am not sure what you mean here.
Best Regards,
Steve
On Wed, Jul 14, 2021 at 3:50 AM Alex Tu <1932...@bugs.launchpad.net>
wrote:
> progress
** Merge proposal linked:
https://code.launchpad.net/~kchsieh/plainbox-provider-checkbox/+git/plainbox-provider-checkbox/+merge/405682
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progress update:
- Vicamo is SRUing related firmware for both oem 5.10, hwe 5.11 and oem 5.13.
- for OEM 5.10, HWE 5.11:
https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1934217
- for OEM 5.13:
https://bugs.launchpad.net/ubuntu/+source/linux-firmware/+bug/1933415
@Steve,
per
** Tags added: originate-from-1935804
** Tags added: originate-from-1933755
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Title:
[Intel Wi-Fi 6 AX201] Video conferences constantly freeze
** Tags added: oem-priority
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Title:
[Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
wireless [8086:a0f0]
To manage
OK guys, please let me know if there are anything else you need me to do to
help you diagnose this.
All I can say is that if I am on wired OR on a Wifi that is not Wifi 6, I
do not see the freeze. But on my Wifi 6 access point it is easily
replicable.
That does not affect other OSes I have at
** Also affects: linux-firmware
Importance: Undecided
Status: New
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Title:
[Intel Wi-Fi 6 AX201] Video conferences constantly freeze
@skidooman
hello,
According to your log, you indeed load -59 fw, but the firmware is still
crashed.
[20088.470922] iwlwifi :00:14.3: Microcode SW error detected. Restarting
0x0.
[20088.472117] iwlwifi :00:14.3: Start IWL Error Log Dump:
[20088.472118] iwlwifi :00:14.3: Status:
Hi Alex:
Alright, here's the dmesg as attached.
So, here's something funny that happened today. I lost power, so used my
cell phone as a hotspot with my Linux machine. My cell phone is not Wifi6.
Even after power was restored, I forgot that I was on the hotspot and I did
a meeting with about 10
Hi Steve, my comment #12 is saying the firmware in #9 works on the
machine in certification lab, so that HWE is doing a SRU [1] to land
that firmware.
But that firmware seems not to work for your case(refer to your comment
#10 which I missed when commenting #9).
Could you please also provide
Sorry Alex... could you please explain what you mean by #9?
Sorry for the newbie question, but I want to help, and I am not sure what
you would like me to do.
On Wed, Jun 30, 2021 at 11:10 PM Alex Tu <1932...@bugs.launchpad.net>
wrote:
> Hi Steve,
>
> is the firmware from #9 fixed the issue?
>
Hi Kai-Chuan:
Let me do this after I just reproduced the bug. The last two days I kept my
computer connected through Ethernet because the freeze really impedes my
ability to understand my counterparts.
Best Regards,
Steve
On Wed, Jun 30, 2021 at 7:55 PM Kai-Chuan Hsieh
Hi Steve,
is the firmware from #9 fixed the issue?
So far, we don't sure if the firmware crashing the root cause of your issue, so
KC separated it to LP: #1933755. And firmware from #9 helps LP: #1933755 (see
LP: #1933755 comment #2)
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Hello Steve,
Can you attach your kernel log? upload output of "$ journalctl -k".
Thanks,
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Title:
[Intel Wi-Fi 6 AX201] Video conferences
Hi Acelan:
I did but... it did not work. :(
Best Regards,
Steve
On Mon, Jun 28, 2021 at 4:50 AM AceLan Kao <1932...@bugs.launchpad.net>
wrote:
> 5.10 kernel supports API_MAX is 59 and on the system it uses 55,
> I'm wondering if newer firmware fixes this issue.
>
> Please copy the firmware
5.10 kernel supports API_MAX is 59 and on the system it uses 55,
I'm wondering if newer firmware fixes this issue.
Please copy the firmware "iwlwifi-QuZ-a0-hr-b0-59.ucode" to
/lib/firmware and power cycle. Then check if this issue persists.
** Attachment added: "iwlwifi-QuZ-a0-jf-b0-59.ucode"
Open a platform bug https://bugs.launchpad.net/somerville/+bug/1933755
for tracking the firmware crash.
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Title:
[Intel Wi-Fi 6 AX201] Video
@skidooman
1. the ucode should be in /lib/firmware, please check kernel log, if the latest
firmware is loaded
$ journalctl -k | grep "loaded firmware version"
2. the iperf test for local area network performance, you need such scenario
your PC (with problem) <-Wireless-> Access Point
OK Kai-chuan, bad news. I got a 1:1 with Tony and... the freeze is still
there, as present as ever. :(
Please let me know how I can help. If you have the iperf command that would
be useful, please let me know (and if I have to use it during a meeting
when it freezes).
Best Regards,
Steve
Bes
Hi Kai-chuan:
1. On UFW, I disabled it, but it did not work.
2. For iperf, I did not know this tool existed, and I am not sure how to
generate the right data. Please advise here.
3. I also tried the new ucode file. This is what I did: I cloned the git
repo and copied the file into
** Changed in: oem-priority
Status: New => Confirmed
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Title:
[Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
Hello,
I check the log, there are two questions?
1. have you tried to disable ufw? does it help?
2. did you run iperf test to check the wireless throughput?
I found there is a Wi-Fi firmware crash inside the log, but I am not
sure if it is the root cause, Generally, the driver should have
** Also affects: oem-priority
Importance: Undecided
Status: New
** Changed in: oem-priority
Assignee: (unassigned) => Kai-Chuan Hsieh (kchsieh)
** Changed in: oem-priority
Importance: Undecided => Critical
** Summary changed:
- [Intel Wi-Fi 6 AX201] Video conferences
pick out some key information:
# the bios vesion is 2.1.1
the bios verison of XPS 9310 in the certification pool is 1.0.1
# from lspci the wifi device is:
00:14.3 Network controller [0280]: Intel Corporation Device [8086:a0f0] (rev 20)
Subsystem: Bigfoot Networks, Inc. Device [1a56:1651]
It appears the offending kernel is indeed about two weeks old:
https://launchpad.net/ubuntu/+source/linux-oem-5.10/5.10.0-1029.30
** Summary changed:
- Video conferences constantly freeze when I am on wireless
+ [Intel Wi-Fi 6 AX201] Video conferences constantly freeze when I am on
wireless
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