James Tait wrote:
Alan Bell wrote:
[snip!]
well you will be pleased to know there is such a page!
here http://ubuntu-uk.org/
here http://www.ubuntu.com/support
here https://wiki.ubuntu.com/SupportSolutionsGuidelines
here https://wiki.ubuntu.com/SupportTeam
here
John Stevenson wrote:
I believe I suggested a page on a site where users could find out how
to ask support questions, so which site would you direct a new Ubuntu
user towards ??
Having browsed through a few with a newbie hat on I would have given
up or just asked a for help without
sounds just fine, send them in.
Excellent, thanks :)
--
ubuntu-uk@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
https://wiki.ubuntu.com/UKTeam/
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On 08/06/10 00:08, John Stevenson wrote:
On 7 June 2010 23:13, James Tait james.t...@wyrddreams.org
mailto:james.t...@wyrddreams.org wrote:
Alan Bell wrote:
[snip!]
here https://help.ubuntu.com/
here
James,
bringing launchpad to the desktop is a really cool idea. When I think
about what would motivate me more to help, finding things I can help
with is probably top of the list. There are a hundred different places
to help out, forums, irc, launchpad etc. And I can spend hours trawling
them all
On 7 June 2010 20:10, Will Bickerstaff w...@thebickerstaffs.net wrote:
James,
bringing launchpad to the desktop is a really cool idea. When I think
about what would motivate me more to help, finding things I can help
with is probably top of the list. There are a hundred different places
to
John Stevenson wrote:
On 7 June 2010 20:10, Will Bickerstaff w...@thebickerstaffs.net
mailto:w...@thebickerstaffs.net wrote:
James,
bringing launchpad to the desktop is a really cool idea. When I think
about what would motivate me more to help, finding things I can help
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Alan Bell wrote:
[snip!]
well you will be pleased to know there is such a page!
here http://ubuntu-uk.org/
here http://www.ubuntu.com/support
here https://wiki.ubuntu.com/SupportSolutionsGuidelines
here https://wiki.ubuntu.com/SupportTeam
here
On 7 June 2010 23:13, James Tait james.t...@wyrddreams.org wrote:
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Alan Bell wrote:
[snip!]
well you will be pleased to know there is such a page!
here http://ubuntu-uk.org/
here http://www.ubuntu.com/support
here
On 05/06/10 14:32, Alan Bell wrote:
where? and do join #ubuntu-uk.
#fossbox - but it's not really used
I don't tend to see joins and parts happening, but it is perfectly
possible to have a bot in a channel that greets people the first time it
has seen them. (not sure we want
pmgazz wrote:
On 05/06/10 14:32, Alan Bell wrote:
where? and do join #ubuntu-uk.
#fossbox - but it's not really used
nope, it isn't!
Yes, if one has a bot/time to build, agree and deploy a bot - I used to
run channels on Dalnet using chan bots - but 'newbie' IRC users will
I work with the voluntary sector as a community interest company
providing paid support (and end up also giving a lot of free support).
Among the networks of orgs who provide MS and proprietary software
support to VCS (I think I'm one of 2 providers who seriously supports
Ubuntu) there have
Hi Matt
So really, what drives you to support people?
When I receive support Im extremely grateful, so the best way to show
gratitude is by reciprocating that support.
What, in your own opinion,
could be done to help motivate yourself to do better?
Learn more, and then be able to share
On 25 May 2010 10:34, Matthew Daubney m...@daubers.co.uk wrote:
Hello,
snip
What drives you to help support random strangers for no reward? Someone
pointed out to me at Oggcamp that understanding this may be the crux of
being able to actually help drive people to improve.
I've had a sit
Matthew Daubney wrote:
Hello,
First of all a brief apology for not sorting this out sooner, moving
house has taken somewhat longer than I originally intended. I'm hoping
to start getting things back on track now.
Secondly, thanks to the people who turned up to my (frankly awful) talk
at
On 27/05/2010 19:12, Matthew Daubney wrote:
snippery
That's quite a long list! Here's an interesting side question, what
would help motivate you to improve the way you support people? How do
you think it could be improved?
I used to do paid support, mainly windows but also os x and
On 25/05/10 10:34, Matthew Daubney wrote:
Hello,
First of all a brief apology for not sorting this out sooner, moving
house has taken somewhat longer than I originally intended. I'm hoping
to start getting things back on track now.
Secondly, thanks to the people who turned up to my (frankly
On Thu, 2010-05-27 at 00:17 +0100, James Tait wrote:
snip
Matthew Daubney wrote:
[snip!]
Secondly, thanks to the people who turned up to my (frankly awful) talk
at Oggcamp on this subject. Next time I have a chance to talk about what
I'm trying to achieve I _should_ be able to do it
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On 27/05/10 19:12, Matthew Daubney wrote:
[snip!]
That's quite a long list! Here's an interesting side question, what
would help motivate you to improve the way you support people? How do
you think it could be improved?
That's a much more
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Hi Daubers,
Matthew Daubney wrote:
[snip!]
Secondly, thanks to the people who turned up to my (frankly awful) talk
at Oggcamp on this subject. Next time I have a chance to talk about what
I'm trying to achieve I _should_ be able to do it better!
I like to think that if you can help people with things that you
understand but they don't then they might help you in the future in
kind... I understand absolutely zilch about cars, for instance, so if
I can assist somebody in getting through their trauma with computers
should something go wrong
Hello,
First of all a brief apology for not sorting this out sooner, moving
house has taken somewhat longer than I originally intended. I'm hoping
to start getting things back on track now.
Secondly, thanks to the people who turned up to my (frankly awful) talk
at Oggcamp on this subject. Next
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