Re: The My Verizon app

2020-04-24 Thread Robin Frost
Hi, I just wanted to add a bit more information to the issues encountered with the broken accessibility of the My Verizon app for the management of account related issues. Firstly just so others aren't taken by surprise the "tech coach" se

Re: The My Verizon app

2020-04-21 Thread Robin Frost
, April 21, 2020 10:19 To: viphone@googlegroups.com Subject: Re: The My Verizon app   Hi, Well I might be throwing a wrench into your theory I have no shared users just me with two devices does

Re: The My Verizon app

2020-04-21 Thread Diane Giannetti
with Tech Coach was > late on a Saturday night and I was amazed at the way I was assisted. I > recommend them for tech support over the normal route. > > Anne > > From: viphone@googlegroups.com On Behalf Of Robin > Frost > Sent: Tuesday, April 21, 2020 10:19 > To: viph

RE: The My Verizon app

2020-04-21 Thread Anne West
was amazed at the way I was assisted. I recommend them for tech support over the normal route. Anne From: viphone@googlegroups.com On Behalf Of Robin Frost Sent: Tuesday, April 21, 2020 10:19 To: viphone@googlegroups.com Subject: Re: The My Verizon app Hi, Well I might be throwing a wrench

Re: The My Verizon app

2020-04-21 Thread Robin Frost
. There is another issue with the My Verizon app.   Last night, Diane and I enlisted a friend to test his app. It was as before which we didn’t understand. We are thinking that those of us who have shared plans have the new format and people who are individuals

RE: The My Verizon app

2020-04-21 Thread Anne West
Right on Robin! Thanks for your comments. There is another issue with the My Verizon app. Last night, Diane and I enlisted a friend to test his app. It was as before which we didn’t understand. We are thinking that those of us who have shared plans have the new format and people who

Re: The My Verizon app

2020-04-20 Thread Robin Frost
count management. Take good care. Robin On 4/20/2020 4:23 PM, Anne West wrote: Hi all!   Yesterday, I went to the My Verizon app to get info and found the app to be totally different and not acces

RE: The My Verizon app

2020-04-20 Thread Peter Logan
I am having no issues with the app. From: viphone@googlegroups.com On Behalf Of Anne West Sent: Monday, April 20, 2020 4:24 PM To: viphone@googlegroups.com Subject: The My Verizon app Hi all! Yesterday, I went to the My Verizon app to get info and found the app to be totally

The My Verizon app

2020-04-20 Thread Anne West
Hi all! Yesterday, I went to the My Verizon app to get info and found the app to be totally different and not accessible. This morning, my sighted friend, Hope, was here and spent a lot of time with me attempting to find a way for me to access info on the app. The app has been very Voice Over

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-18 Thread Robert Hill
Hi all, I'm finding the my Verizon app to be a pain to work with both on my iPhone and Mac. What is the current phone number for accessibility? I'm wanting to ask some questions about features of a couple of phones I'm considering purchasing? Thanks for any information. Bob Hill > On

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-18 Thread Robin Frost
Subject: Re: My Verizon App and Degradation of #Accessibility is it just me?   Hi, Robin,   I started using the myverizon app to pay my bill and at first it seemed easy

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-18 Thread Robin Frost
to wait.    From: viphone@googlegroups.com On Behalf Of Robin Frost Sent: Friday, April 17, 2020 9:37 PM To: viphone@googlegroups.com Subject: Re: My Verizon App and Degradation

RE: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Dennis Long
There app isn’t that accessible. From: viphone@googlegroups.com On Behalf Of Mary Jo Partyka Sent: Friday, April 17, 2020 8:48 PM To: 'Karen Delzer' via VIPhone Subject: Re: My Verizon App and Degradation of #Accessibility is it just me? Hi, Robin, I started using the myverizon app

RE: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Dennis Long
I called them on Friday didn’t have to wait. From: viphone@googlegroups.com On Behalf Of Robin Frost Sent: Friday, April 17, 2020 9:37 PM To: viphone@googlegroups.com Subject: Re: My Verizon App and Degradation of #Accessibility is it just me? Hi, they do have a mobile app for #iOS

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Robin Frost
Hendrickson wrote: I have the my verizon app, but I don't use it very much. I pay my bills by auto-pay. If I need to change anything about my account, I usually just call their accessibility number. They have always been very good at helping me. On 4/17/20, Robin Frost wrote

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Joshua Hendrickson
I have the my verizon app, but I don't use it very much. I pay my bills by auto-pay. If I need to change anything about my account, I usually just call their accessibility number. They have always been very good at helping me. On 4/17/20, Robin Frost wrote: > Hi, > > they do have a m

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Robin Frost
eir My Verizon app for account management purposes. Just as the great shut down of the world began they rolled out an update to their app and immediately I noticed two areas where accessibility seemed t

Re: My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Mary Jo Partyka
lies and the means to get them if you need. > > Today I'm writing to ask if any other list members are customers of Verizon > Wireless in the USA and make use of their My Verizon app for account > management purposes. > > Just as the great shut down of the world began they

My Verizon App and Degradation of #Accessibility is it just me?

2020-04-17 Thread Robin Frost
of their My Verizon app for account management purposes. Just as the great shut down of the world began they rolled out an update to their app and immediately I noticed two areas where accessibility seemed to take a hit. Namely the manage plans and devices area

Re: The My Verizon App, Major Problems

2016-07-25 Thread Jed Barton
the videos. Once you get past that, you're fine. Sent from my iPhone 6S Plus On Jul 24, 2016, at 1:03 PM, Jed Barton <jedbar...@gmail.com <mailto:jedbar...@gmail.com>> wrote: Hey guys, OK, is anyone having any issues with the latest update with the my verizon app? When i load it, i

Re: The My Verizon App, Major Problems

2016-07-25 Thread Jed Barton
m>> wrote: Hey guys, OK, is anyone having any issues with the latest update with the my verizon app? When i load it, it wants you to agree to the terms. I can get past that alright, but then there is this stupid video thing, and it's completely unaccessible after that point it wants to sho

Re: The My Verizon App, Major Problems

2016-07-24 Thread Daniel Miller
voiceover does not actually change what's visually >>>> on the screen which is why you have to use the pass-through gesture and >>>> swipe swipe through the videos. Once you get past that, you're fine. >>>> >>>> Sent from my iPhone 6S Plus >>

Re: The My Verizon App, Major Problems

2016-07-24 Thread Jed Barton
gmail.com> wrote: Hey guys, OK, is anyone having any issues with the latest update with the my verizon app? When i load it, it wants you to agree to the terms. I can get past that alright, but then there is this stupid video thing, and it's completely unaccessible after that point it wants

Re: The My Verizon App, Major Problems

2016-07-24 Thread candyrlowe
en which is why you have to use the pass-through gesture and swipe >> swipe through the videos. Once you get past that, you're fine. >> >> Sent from my iPhone 6S Plus >> >>> On Jul 24, 2016, at 1:03 PM, Jed Barton <jedbar...@gmail.com> wrote: >>> &

Re: The My Verizon App, Major Problems

2016-07-24 Thread Jed Barton
update with the my verizon app? When i load it, it wants you to agree to the terms. I can get past that alright, but then there is this stupid video thing, and it's completely unaccessible after that point it wants to show you this video, and i can get no further. Any ideas? -- The fol

Re: The My Verizon App, Major Problems

2016-07-24 Thread Jed Barton
gesture and swipe swipe through the videos. Once you get past that, you're fine. Sent from my iPhone 6S Plus On Jul 24, 2016, at 1:03 PM, Jed Barton <jedbar...@gmail.com> wrote: Hey guys, OK, is anyone having any issues with the latest update with the my verizon app? When i load it, it wan

Re: The My Verizon App, Major Problems

2016-07-24 Thread Daniel Miller
swipe through the videos. Once you get past that, you're fine. Sent from my iPhone 6S Plus > On Jul 24, 2016, at 1:03 PM, Jed Barton <jedbar...@gmail.com> wrote: > > Hey guys, > > OK, is anyone having any issues with the latest update with the my verizon > app? When

The My Verizon App, Major Problems

2016-07-24 Thread Jed Barton
Hey guys, OK, is anyone having any issues with the latest update with the my verizon app? When i load it, it wants you to agree to the terms. I can get past that alright, but then there is this stupid video thing, and it's completely unaccessible after that point it wants to show you

Re: My verizon app

2016-07-09 Thread Candy Lowe
ed a > couple of new things, it all seemed accessible to me. > Looks like the videos is what is causing the problem. Once you get past > them, everything will be fine. > > Chris > > >> On Jul 7, 2016, at 12:10 PM, Candy Lowe <candyrl...@gmail.com> wrote: >&

Re: My verizon app

2016-07-07 Thread Chris Chaffin
like the videos is what is causing the problem. Once you get past them, everything will be fine. Chris > On Jul 7, 2016, at 12:10 PM, Candy Lowe <candyrl...@gmail.com> wrote: > > Hello everyone, > I just updated the my verizon app this morning, and, if I am not mistaking, &

Re: My verizon app

2016-07-07 Thread Daniel Miller
gt; Sent: Thursday, July 07, 2016 1:59 PM > To: viphone@googlegroups.com > Subject: Re: My verizon app > > After reading this thread, I decided to update it, and find nothing different > about it so far. I have the my account tab selected. > > Arnold Schmidt > -

RE: My verizon app

2016-07-07 Thread SCOTT VAN GORP
07, 2016 1:59 PM To: viphone@googlegroups.com Subject: Re: My verizon app After reading this thread, I decided to update it, and find nothing different about it so far. I have the my account tab selected. Arnold Schmidt - Original Message - From: "Kramlinger, Keith G.

Re: My verizon app

2016-07-07 Thread Arnold Schmidt
ent: Thursday, July 07, 2016 1:47 PM Subject: RE: My verizon app Hi, I updated to MyVerizonMobile version 5.1.8 this morning. I just opened the app after reading your message, and was on the Home Screen which read Menu and successfully flicked through the Home page, which told me about my l

RE: My verizon app

2016-07-07 Thread Kramlinger, Keith G., M.D.
@googlegroups.com] On Behalf Of Candy Lowe Sent: Thursday, July 07, 2016 11:11 AM To: viphone@googlegroups.com Subject: My verizon app Hello everyone, I just updated the my verizon app this morning, and, if I am not mistaking, it appears to now be unaccessible. I usually update one device and then check out

My verizon app

2016-07-07 Thread Candy Lowe
Hello everyone, I just updated the my verizon app this morning, and, if I am not mistaking, it appears to now be unaccessible. I usually update one device and then check out my updates, but, for some reason, I didn't do that this time. Has anyone updated and been able to use the app? I