Re: help with updating 6s.

2020-10-26 Thread Maria Chapman
HI.
good thought but he doesn’t run beta software.
thanks.
Maria


> On 27 Oct 2020, at 2:05 am, Robert Doc Wright  
> wrote:
> 
> maria, by chance did he ever use this phone to run beta. If so, then he will 
> need to go to profiles
> settings/general/profiles
> 
> and delete the beta.
> **
> Jesus says, follow me and I'll help you through the rough spots.
> the world says, hey come with me. My way is broad and easy. So what if you 
> get crap on your shoes. You can always wash it off, can't you!
> 
> 
> Family times where there is fun for every ear!
> http://stream.wrighthere.net:8000/stream.mp3
> 
> Or ask your A device to play Family times on tuneIn
> You can also find us on your mobile device install OoTunes and search for 
> Family times
> - Original Message - 
> From: "Maria Chapman" 
> To: 
> Sent: Monday, October 26, 2020 5:58 AM
> Subject: Re: help with updating 6s.
> 
> 
> HI.
> sorry. I forgot to mention. He has over 20 gig available.
> thanks.
> Maria
> 
> 
>> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
>> 
>> Hi Maria,
>> 
>> The only thing I can think of is there enough storage on the phone for the 
>> update? I did a quick google search and it says you need at least 2.7 
>> gigs. The site I saw recommended 6 gigs free for best performance.
>> 
>> If that's not it, then I would call Apple accessibility. You seemed to 
>> have tried most things.
>> 
>> Take care and stay safe!
>> 
>> Debby
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf Of 
>> Maria Chapman
>> Sent: Monday, October 26, 2020 5:50 AM
>> To: 'Gary Robinson' via VIPhone 
>> Subject: help with updating 6s.
>> 
>> HI guys.
>> my friend has a 6s which he is trying to update.
>> he h verified that the 6s does take the latest update.
>> The update seems to download fine, then there is an update failed error, 
>> and the phone goes back to download and install.
>> things we have tried include.
>> 1. deleting the downloaded update and restarting the phone.
>> 2. doing a hard reset.
>> 3. resetting network settings.
>> 4. erasing the phone and setting it up as a new iPhone.
>> Looked on google and we could ’t find any other options.
>> The only other option we could find is using iTunes and updating with a 
>> pc.
>> Trouble is that my friend has had a stroke and cannot use a pc and he 
>> doesn’t have iTunes.
>> so does anyone know of anything else we can try?
>> thanks.
>> Maria
>> 
>> 
>> -- 
>> The following information is important for all members of the V iPhone 
>> list.
>> 
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
>> 
>> -- 
>> The following information is important for all members of the V iPhone 
>> list.
>> 
>> If you have any questions or concerns about the running of this list, or 
>> if you feel that a member's post is inappropriate, please contact the 
>> owners or moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid

RE: help with updating 6s.

2020-10-26 Thread Simon A Fogarty
Ok, that kills my thought.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Maria 
Chapman
Sent: Tuesday, 27 October 2020 12:58 am
To: viphone@googlegroups.com
Subject: Re: help with updating 6s.

HI.
sorry. I forgot to mention. He has over 20 gig available.
thanks.
Maria


> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
> 
> Hi Maria,
> 
> The only thing I can think of is there enough storage on the phone for the 
> update? I did a quick google search and it says you need at least 2.7 gigs. 
> The site I saw recommended 6 gigs free for best performance.
> 
> If that's not it, then I would call Apple accessibility. You seemed to have 
> tried most things.
> 
> Take care and stay safe!
> 
> Debby
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Maria 
> Chapman
> Sent: Monday, October 26, 2020 5:50 AM
> To: 'Gary Robinson' via VIPhone 
> Subject: help with updating 6s.
> 
> HI guys.
> my friend has a 6s which he is trying to update.
> he h verified that the 6s does take the latest update.
> The update seems to download fine, then there is an update failed error, and 
> the phone goes back to download and install.
> things we have tried include.
> 1. deleting the downloaded update and restarting the phone.
> 2. doing a hard reset.
> 3. resetting network settings.
> 4. erasing the phone and setting it up as a new iPhone.
> Looked on google and we could ’t find any other options.
> The only other option we could find is using iTunes and updating with a pc.
> Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t 
> have iTunes.
> so does anyone know of anything else we can try?
> thanks.
> Maria
> 
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/04E381E8-C1B5-46F9-9C93-0746754A6291%40gmail.com.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that

RE: help with updating 6s.

2020-10-26 Thread Simon A Fogarty
Does it have enough space to install the new update?

If he has a 16 GB storage capacity phone he might have no space to do the new 
install.

 Something to look at.

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Maria 
Chapman
Sent: Tuesday, 27 October 2020 3:23 am
To: 'Gary Robinson' via VIPhone 
Subject: Re: help with updating 6s.

HI.
yes it was plugged in. he has updated several phones using the same wifi and 
they have all worked fine.
thanks.
Maria


> On 26 Oct 2020, at 11:22 pm, Debby  wrote:
> 
> The only other things I can think of are does he plug in the phone 
> when doing the update? Probably you have already tried that. I suppose there 
> could be a problem with the wifi. It is probably time for Apple accessibility.
> 
> Debby
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Maria Chapman
> Sent: Monday, October 26, 2020 7:58 AM
> To: viphone@googlegroups.com
> Subject: Re: help with updating 6s.
> 
> HI.
> sorry. I forgot to mention. He has over 20 gig available.
> thanks.
> Maria
> 
> 
>> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
>> 
>> Hi Maria,
>> 
>> The only thing I can think of is there enough storage on the phone for the 
>> update? I did a quick google search and it says you need at least 2.7 gigs. 
>> The site I saw recommended 6 gigs free for best performance.
>> 
>> If that's not it, then I would call Apple accessibility. You seemed to have 
>> tried most things.
>> 
>> Take care and stay safe!
>> 
>> Debby
>> 
>> -Original Message-
>> From: viphone@googlegroups.com  On Behalf 
>> Of Maria Chapman
>> Sent: Monday, October 26, 2020 5:50 AM
>> To: 'Gary Robinson' via VIPhone 
>> Subject: help with updating 6s.
>> 
>> HI guys.
>> my friend has a 6s which he is trying to update.
>> he h verified that the 6s does take the latest update.
>> The update seems to download fine, then there is an update failed error, and 
>> the phone goes back to download and install.
>> things we have tried include.
>> 1. deleting the downloaded update and restarting the phone.
>> 2. doing a hard reset.
>> 3. resetting network settings.
>> 4. erasing the phone and setting it up as a new iPhone.
>> Looked on google and we could ’t find any other options.
>> The only other option we could find is using iTunes and updating with a pc.
>> Trouble is that my friend has had a stroke and cannot use a pc and he 
>> doesn’t have iTunes.
>> so does anyone know of anything else we can try?
>> thanks.
>> Maria
>> 
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>> at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
>> 
>> --
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>> at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/

Re: help with updating 6s.

2020-10-26 Thread Robert Doc Wright
maria, by chance did he ever use this phone to run beta. If so, then he will 
need to go to profiles
settings/general/profiles

and delete the beta.
**
Jesus says, follow me and I'll help you through the rough spots.
the world says, hey come with me. My way is broad and easy. So what if you 
get crap on your shoes. You can always wash it off, can't you!


Family times where there is fun for every ear!
http://stream.wrighthere.net:8000/stream.mp3

Or ask your A device to play Family times on tuneIn
You can also find us on your mobile device install OoTunes and search for 
Family times
- Original Message - 
From: "Maria Chapman" 
To: 
Sent: Monday, October 26, 2020 5:58 AM
Subject: Re: help with updating 6s.


HI.
sorry. I forgot to mention. He has over 20 gig available.
thanks.
Maria


> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
>
> Hi Maria,
>
> The only thing I can think of is there enough storage on the phone for the 
> update? I did a quick google search and it says you need at least 2.7 
> gigs. The site I saw recommended 6 gigs free for best performance.
>
> If that's not it, then I would call Apple accessibility. You seemed to 
> have tried most things.
>
> Take care and stay safe!
>
> Debby
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of 
> Maria Chapman
> Sent: Monday, October 26, 2020 5:50 AM
> To: 'Gary Robinson' via VIPhone 
> Subject: help with updating 6s.
>
> HI guys.
> my friend has a 6s which he is trying to update.
> he h verified that the 6s does take the latest update.
> The update seems to download fine, then there is an update failed error, 
> and the phone goes back to download and install.
> things we have tried include.
> 1. deleting the downloaded update and restarting the phone.
> 2. doing a hard reset.
> 3. resetting network settings.
> 4. erasing the phone and setting it up as a new iPhone.
> Looked on google and we could ’t find any other options.
> The only other option we could find is using iTunes and updating with a 
> pc.
> Trouble is that my friend has had a stroke and cannot use a pc and he 
> doesn’t have iTunes.
> so does anyone know of anything else we can try?
> thanks.
> Maria
>
>
> -- 
> The following information is important for all members of the V iPhone 
> list.
>
> If you have any questions or concerns about the running of this list, or 
> if you feel that a member's post is inappropriate, please contact the 
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
>
> -- 
> The following information is important for all members of the V iPhone 
> list.
>
> If you have any questions or concerns about the running of this list, or 
> if you feel that a member's post is inappropriate, please contact the 
> owners or moderators directly rather than posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at: 
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received

Re: help with updating 6s.

2020-10-26 Thread Maria Chapman
HI.
yes it was plugged in. he has updated several phones using the same wifi and 
they have all worked fine.
thanks.
Maria


> On 26 Oct 2020, at 11:22 pm, Debby  wrote:
> 
> The only other things I can think of are does he plug in the phone when doing 
> the update? Probably you have
> already tried that. I suppose there could be a problem with the wifi. It is 
> probably time for Apple accessibility.
> 
> Debby 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Maria 
> Chapman
> Sent: Monday, October 26, 2020 7:58 AM
> To: viphone@googlegroups.com
> Subject: Re: help with updating 6s.
> 
> HI.
> sorry. I forgot to mention. He has over 20 gig available.
> thanks.
> Maria
> 
> 
>> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
>> 
>> Hi Maria,
>> 
>> The only thing I can think of is there enough storage on the phone for the 
>> update? I did a quick google search and it says you need at least 2.7 gigs. 
>> The site I saw recommended 6 gigs free for best performance.
>> 
>> If that's not it, then I would call Apple accessibility. You seemed to have 
>> tried most things.
>> 
>> Take care and stay safe!
>> 
>> Debby
>> 
>> -Original Message-----
>> From: viphone@googlegroups.com  On Behalf Of Maria 
>> Chapman
>> Sent: Monday, October 26, 2020 5:50 AM
>> To: 'Gary Robinson' via VIPhone 
>> Subject: help with updating 6s.
>> 
>> HI guys.
>> my friend has a 6s which he is trying to update.
>> he h verified that the 6s does take the latest update.
>> The update seems to download fine, then there is an update failed error, and 
>> the phone goes back to download and install.
>> things we have tried include.
>> 1. deleting the downloaded update and restarting the phone.
>> 2. doing a hard reset.
>> 3. resetting network settings.
>> 4. erasing the phone and setting it up as a new iPhone.
>> Looked on google and we could ’t find any other options.
>> The only other option we could find is using iTunes and updating with a pc.
>> Trouble is that my friend has had a stroke and cannot use a pc and he 
>> doesn’t have iTunes.
>> so does anyone know of anything else we can try?
>> thanks.
>> Maria
>> 
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
>> 
>> -- 
>> The following information is important for all members of the V iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly 

RE: help with updating 6s.

2020-10-26 Thread Debby
The only other things I can think of are does he plug in the phone when doing 
the update? Probably you have
already tried that. I suppose there could be a problem with the wifi. It is 
probably time for Apple accessibility.

Debby 
-Original Message-
From: viphone@googlegroups.com  On Behalf Of Maria 
Chapman
Sent: Monday, October 26, 2020 7:58 AM
To: viphone@googlegroups.com
Subject: Re: help with updating 6s.

HI.
sorry. I forgot to mention. He has over 20 gig available.
thanks.
Maria


> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
> 
> Hi Maria,
> 
> The only thing I can think of is there enough storage on the phone for the 
> update? I did a quick google search and it says you need at least 2.7 gigs. 
> The site I saw recommended 6 gigs free for best performance.
> 
> If that's not it, then I would call Apple accessibility. You seemed to have 
> tried most things.
> 
> Take care and stay safe!
> 
> Debby
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Maria 
> Chapman
> Sent: Monday, October 26, 2020 5:50 AM
> To: 'Gary Robinson' via VIPhone 
> Subject: help with updating 6s.
> 
> HI guys.
> my friend has a 6s which he is trying to update.
> he h verified that the 6s does take the latest update.
> The update seems to download fine, then there is an update failed error, and 
> the phone goes back to download and install.
> things we have tried include.
> 1. deleting the downloaded update and restarting the phone.
> 2. doing a hard reset.
> 3. resetting network settings.
> 4. erasing the phone and setting it up as a new iPhone.
> Looked on google and we could ’t find any other options.
> The only other option we could find is using iTunes and updating with a pc.
> Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t 
> have iTunes.
> so does anyone know of anything else we can try?
> thanks.
> Maria
> 
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/04E381E

Re: help with updating 6s.

2020-10-26 Thread Maria Chapman
HI.
sorry. I forgot to mention. He has over 20 gig available.
thanks.
Maria


> On 26 Oct 2020, at 10:46 pm, Debby  wrote:
> 
> Hi Maria,
> 
> The only thing I can think of is there enough storage on the phone for the 
> update? I did a quick google search and it says you need at least 2.7 gigs. 
> The site I saw recommended 6 gigs free for best performance.
> 
> If that's not it, then I would call Apple accessibility. You seemed to have 
> tried most things.
> 
> Take care and stay safe!
> 
> Debby
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Maria 
> Chapman
> Sent: Monday, October 26, 2020 5:50 AM
> To: 'Gary Robinson' via VIPhone 
> Subject: help with updating 6s.
> 
> HI guys.
> my friend has a 6s which he is trying to update.
> he h verified that the 6s does take the latest update.
> The update seems to download fine, then there is an update failed error, and 
> the phone goes back to download and install.
> things we have tried include.
> 1. deleting the downloaded update and restarting the phone.
> 2. doing a hard reset.
> 3. resetting network settings.
> 4. erasing the phone and setting it up as a new iPhone.
> Looked on google and we could ’t find any other options.
> The only other option we could find is using iTunes and updating with a pc.
> Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t 
> have iTunes.
> so does anyone know of anything else we can try?
> thanks.
> Maria
> 
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit 
> https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/04E381E8-C1B5-46F9-9C93-0746754A6291%40gmail.com.


RE: help with updating 6s.

2020-10-26 Thread Debby
Hi Maria,

The only thing I can think of is there enough storage on the phone for the 
update? I did a quick google search and it says you need at least 2.7 gigs. The 
site I saw recommended 6 gigs free for best performance.

If that's not it, then I would call Apple accessibility. You seemed to have 
tried most things.

Take care and stay safe!

Debby

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Maria 
Chapman
Sent: Monday, October 26, 2020 5:50 AM
To: 'Gary Robinson' via VIPhone 
Subject: help with updating 6s.

HI guys.
my friend has a 6s which he is trying to update.
he h verified that the 6s does take the latest update.
The update seems to download fine, then there is an update failed error, and 
the phone goes back to download and install.
things we have tried include.
1. deleting the downloaded update and restarting the phone.
2. doing a hard reset.
3. resetting network settings.
4. erasing the phone and setting it up as a new iPhone.
Looked on google and we could ’t find any other options.
The only other option we could find is using iTunes and updating with a pc.
Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t 
have iTunes.
so does anyone know of anything else we can try?
thanks.
Maria
 

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/028201d6ab8d%24ab6b4240%240241c6c0%24%40comcast.net.


help with updating 6s.

2020-10-26 Thread Maria Chapman
HI guys.
my friend has a 6s which he is trying to update.
he h verified that the 6s does take the latest update.
The update seems to download fine, then there is an update failed error, and 
the phone goes back to download and install.
things we have tried include.
1. deleting the downloaded update and restarting the phone.
2. doing a hard reset.
3. resetting network settings.
4. erasing the phone and setting it up as a new iPhone.
Looked on google and we could ’t find any other options.
The only other option we could find is using iTunes and updating with a pc.
Trouble is that my friend has had a stroke and cannot use a pc and he doesn’t 
have iTunes.
so does anyone know of anything else we can try?
thanks.
Maria
 

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:  
mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/viphone/494054CC-DCFA-472D-BD34-1ACD5BBFABAF%40gmail.com.