Update on Password problem update

2018-11-20 Thread Pat
Hello, all, Many thanks to all who wrote back with suggestions — Diana, Susan, Peter, Tim, Neil. I can log into the computer now. I rang Apple this morning, and was passed through several people to an Apple technician. After he had tried making a few new passwords, and getting the same result

Re: Password problem update

2018-11-20 Thread Diana & Graham Stevens
Hi Jewels The problem I had was quite different. My husband’s iPhone kept asking him to sign in to his Apple ID. When we tried it never worked. I rang Apple and they told me to log into the Apple ID server. I did, it worked. Later he sent us an email with a couple of URLs, I did not look at

Re: Password problem update

2018-11-20 Thread Neil Houghton
Hi Pat, As Tim and Peter have said, I think you need to clarify which password you "changed" and how you have tried to "reset" it/them. When you originally said"I changed the PW for my desktop computer yesterday" I assumed you were talking about your user login password - if so, this

Re: Password problem update

2018-11-20 Thread Julie Bedford
Diana, Could you please let us know the URL address Thanks Jewels > On 21 Nov 2018, at 7:17 AM, Diana & Graham Stevens > wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I rang in the late afternoon and got through very

Re: Password problem update

2018-11-20 Thread Tim Law
Is the problem logging into the computer or is the problem logging into your AppleID Regards Tim Sent from Tim's iPhone > On 21 Nov 2018, at 7:17 am, Diana & Graham Stevens > wrote: > > Hi Pat > > Why don’t you ring Apple support. They solved my password problem when I got > no answers. I

Re: Need password help

2018-11-20 Thread Peter Hinchliffe
> On 20 Nov 2018, at 2:07 pm, Patricia Scott wrote: > > Dear WAmuggers, > > I changed the PW for my desktop computer yesterday. Today I tried to start > the computer, but the PW was ‘wrong’. > > I looked for help on the Apple website, and followed the convoluted > instructions to make a

Re: Password problem update

2018-11-20 Thread Diana & Graham Stevens
Hi Pat Why don’t you ring Apple support. They solved my password problem when I got no answers. I rang in the late afternoon and got through very quickly. The man also sent me the URL so I could find it again plus some other useful URLs. Good luck Diana Sent from my iPad > On 21 Nov 2018,

Re: Password problem update

2018-11-20 Thread Susan Hastings
Pat, if you change your Apple password, it is universal. That becomes the password you use with your Apple ID and the new password will have to be used for all of your devices. It’s not a bug. Just make sure that you are using the same password on all of your devices. When you change the

Password problem update

2018-11-20 Thread Patricia Scott
I have now supposedly reset my password 3 times, except none of them have worked. Apple ‘support’ has not helped at all. The automated system does not target the right objectives. It drags in my phone and iPad and tries to make new passwords for them, when it is the computer that needs it. I