Re: MAIL PROBLEMS

[Daniel Kerr]

Hi Jewels

If Mail is definitely searching the correct Mailbox (as you can set it to 
search just one folder, just the Inbox, or “all folders”) then it could be an 
issue with the Spotlight search for it.
You can set it to “stop” searching in Spotlight, then after a few minutes 
“Removing” it again to make it start searching.
Another option is to remove the Envelope files which forces it to reindex email 
once it opens again.

With these things, you need to ensure you have a good backup before you start 
(just incase something goes wrong, you can then go back to the “original” files.

To do the rebuild of Spotlight and the “stop/go” solution, have a look at this 
link here - 
https://support.4it.com.au/article/search-not-working-or-incomplete-results-in-osx-el-capitan-mac-mail/
(Section 2 covers it. And Section 3 covers the removal of envelope files).

If still no success, then you can force Spotlight to “Reset” itself a few 
different ways, so this can sometimes help as well.
Again, ensure you have a good backup before you start. And you have to be 
“slightly comfortable “ in using Terminal for parts of this.
https://www.boxaid.com/blog/search-not-working-mac-el-capitan/

But either of those should hopefully get it working for you. (Start with the 
easy ones first, then work your way through to the later ones).

Hope that information helps.
Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
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requested. 

> On 26 Aug 2019, at 8:49 pm, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Sadly no change.
> 
> Jewels
> 
>> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
>> 
>> Hi Ronni
>> 
>> Thanks for your prompt reply !
>> 
>> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
>> already selected as ‘in box’
>> 
>> 2. Mail already includes bin, junk etc
>> 
>> 3. I have synchronised, as suggested
>> 
>> 4. Spotlight suggestions was ticked already.
>> 
>> When I put a name in the search box in mail, it appears to only search ‘mail 
>> boxes’ and not the in box.  When I click the magnifying glass in the mail 
>> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has 
>> worked perfectly for years but not now.
>> 
>> I’ll do a shut down and see if mail updates.  I’ll get back to you either 
>> way.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>>> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
>>> 
>>> Hi Jewels, 
>>> 
>>> • If a specific mailbox is selected in the Favourites bar, Mail 
>>> searches only that mailbox. To search all mailboxes instead, click All.
>>> • Mail may not be looking in the Bin or Junk mailboxes, or searching 
>>> encrypted messages. To include them when searching all mailboxes, choose 
>>> Mail > Preferences, click General, then select the options.
>>> • You may need to sync the mailboxes on your Mac with those on the mail 
>>> server. Choose Mailbox > Synchronise > [account].
>>> • The Mail folder (located in your home Library folder) may be excluded 
>>> from Spotlight searching. To check, choose Apple menu  > System 
>>> Preferences, click Spotlight, then click Privacy.
>>> Kind Regards,
>>>   Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
>>> 
 Hi Jewels.
 
 In Mail got to Preferences/Accounts/Mailbox Behaviours
 That should at least resolve the “Mail Deleting” issue.
 
> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
> sent and received in the search bar.  I work from home and daily need to 
> locate older received / sent emails.  As you can imagine, it literally 
> takes me hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine 
> until recently and now it deletes all incoming and outgoing emails approx 
> a month old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - 
> Settings & Unsubscribe - 
> 
 
 
 Regards,
 Stephen Chape
 
 
 
 
 
 
 -- The 

Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Sadly no change.

Jewels

> On 26 Aug 2019, at 4:09 PM, Julie Bedford  wrote:
> 
> Hi Ronni
> 
> Thanks for your prompt reply !
> 
> 1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
> already selected as ‘in box’
> 
> 2. Mail already includes bin, junk etc
> 
> 3. I have synchronised, as suggested
> 
> 4. Spotlight suggestions was ticked already.
> 
> When I put a name in the search box in mail, it appears to only search ‘mail 
> boxes’ and not the in box.  When I click the magnifying glass in the mail 
> search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
> perfectly for years but not now.
> 
> I’ll do a shut down and see if mail updates.  I’ll get back to you either way.
> 
> Many thanks
> 
> Jewels
> 
>> On 26 Aug 2019, at 3:12 PM, Ronni Brown > > wrote:
>> 
>> Hi Jewels, 
>> 
>> If a specific mailbox 
>> 
>>  is selected in the Favourites bar 
>> ,
>>  Mail searches only that mailbox. To search all mailboxes instead, click All.
>> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
>> messages. To include them when searching all mailboxes, choose Mail > 
>> Preferences, click General, then select the options.
>> You may need to sync the mailboxes on your Mac with those on the mail server 
>> .
>>  Choose Mailbox > Synchronise > [account].
>> The Mail folder (located in your home Library folder) may be excluded from 
>> Spotlight searching. To check, choose Apple menu  > System Preferences, 
>> click Spotlight, then click Privacy.
>> Kind Regards,
>>   Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 26 Aug 2019, at 3:06 pm, Stephen Chape > > wrote:
>> 
>>> Hi Jewels.
>>> 
>>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>>> That should at least resolve the “Mail Deleting” issue.
>>> 
 On 26 Aug 2019, at 2:59 pm, Julie Bedford >>> > wrote:
 
 
 Hi All,
 
 I’m having a very frustrating time with my MacPro running El Capitan 
 10.11.16.  About 2 months ago, I found I was unable to search for emails 
 sent and received in the search bar.  I work from home and daily need to 
 locate older received / sent emails.  As you can imagine, it literally 
 takes me hours to locate a particular email.
 
 I also have an imac running Mojave - the mail used to operate just fine 
 until recently and now it deletes all incoming and outgoing emails approx 
 a month old. 
 
 Would be grateful if anyone can give me direction.
 
 Jewels
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
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>> > >
> 

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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Stephen,

You have solved the puzzle on the iMac/Mojave for me.  Thank you so much.  I’ll 
remember that tip !

Cheers
Jewels

> On 26 Aug 2019, at 3:06 PM, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> 

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Re: MAIL PROBLEMS

[Julie Bedford]

Hi Ronni

Thanks for your prompt reply !

1.  Checked Mailbox (in the top menu), then to ‘Go to Favourite Mail Box; - 
already selected as ‘in box’

2. Mail already includes bin, junk etc

3. I have synchronised, as suggested

4. Spotlight suggestions was ticked already.

When I put a name in the search box in mail, it appears to only search ‘mail 
boxes’ and not the in box.  When I click the magnifying glass in the mail 
search bar, it comes up with ‘mailboxes’ as the only option.  Mail has worked 
perfectly for years but not now.

I’ll do a shut down and see if mail updates.  I’ll get back to you either way.

Many thanks

Jewels

> On 26 Aug 2019, at 3:12 PM, Ronni Brown  wrote:
> 
> Hi Jewels, 
> 
> If a specific mailbox 
> 
>  is selected in the Favourites bar 
> ,
>  Mail searches only that mailbox. To search all mailboxes instead, click All.
> Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
> messages. To include them when searching all mailboxes, choose Mail > 
> Preferences, click General, then select the options.
> You may need to sync the mailboxes on your Mac with those on the mail server 
> .
>  Choose Mailbox > Synchronise > [account].
> The Mail folder (located in your home Library folder) may be excluded from 
> Spotlight searching. To check, choose Apple menu  > System Preferences, click 
> Spotlight, then click Privacy.
> Kind Regards,
>   Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 26 Aug 2019, at 3:06 pm, Stephen Chape  > wrote:
> 
>> Hi Jewels.
>> 
>> In Mail got to Preferences/Accounts/Mailbox Behaviours
>> That should at least resolve the “Mail Deleting” issue.
>> 
>>> On 26 Aug 2019, at 2:59 pm, Julie Bedford >> > wrote:
>>> 
>>> 
>>> Hi All,
>>> 
>>> I’m having a very frustrating time with my MacPro running El Capitan 
>>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>>> sent and received in the search bar.  I work from home and daily need to 
>>> locate older received / sent emails.  As you can imagine, it literally 
>>> takes me hours to locate a particular email.
>>> 
>>> I also have an imac running Mojave - the mail used to operate just fine 
>>> until recently and now it deletes all incoming and outgoing emails approx a 
>>> month old. 
>>> 
>>> Would be grateful if anyone can give me direction.
>>> 
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
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Re: MAIL PROBLEMS

[Ronni Brown]

Hi Jewels, 

If a specific mailbox is selected in the Favourites bar, Mail searches only 
that mailbox. To search all mailboxes instead, click All.
Mail may not be looking in the Bin or Junk mailboxes, or searching encrypted 
messages. To include them when searching all mailboxes, choose Mail > 
Preferences, click General, then select the options.
You may need to sync the mailboxes on your Mac with those on the mail server. 
Choose Mailbox > Synchronise > [account].
The Mail folder (located in your home Library folder) may be excluded from 
Spotlight searching. To check, choose Apple menu  > System Preferences, click 
Spotlight, then click Privacy.
Kind Regards,
  Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 26 Aug 2019, at 3:06 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> In Mail got to Preferences/Accounts/Mailbox Behaviours
> That should at least resolve the “Mail Deleting” issue.
> 
>> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi All,
>> 
>> I’m having a very frustrating time with my MacPro running El Capitan 
>> 10.11.16.  About 2 months ago, I found I was unable to search for emails 
>> sent and received in the search bar.  I work from home and daily need to 
>> locate older received / sent emails.  As you can imagine, it literally takes 
>> me hours to locate a particular email.
>> 
>> I also have an imac running Mojave - the mail used to operate just fine 
>> until recently and now it deletes all incoming and outgoing emails approx a 
>> month old. 
>> 
>> Would be grateful if anyone can give me direction.
>> 
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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> 
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Re: MAIL PROBLEMS

[Stephen Chape]

Hi Jewels.

In Mail got to Preferences/Accounts/Mailbox Behaviours
That should at least resolve the “Mail Deleting” issue.

> On 26 Aug 2019, at 2:59 pm, Julie Bedford  wrote:
> 
> 
> Hi All,
> 
> I’m having a very frustrating time with my MacPro running El Capitan 
> 10.11.16.  About 2 months ago, I found I was unable to search for emails sent 
> and received in the search bar.  I work from home and daily need to locate 
> older received / sent emails.  As you can imagine, it literally takes me 
> hours to locate a particular email.
> 
> I also have an imac running Mojave - the mail used to operate just fine until 
> recently and now it deletes all incoming and outgoing emails approx a month 
> old. 
> 
> Would be grateful if anyone can give me direction.
> 
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






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MAIL PROBLEMS

[Julie Bedford]

Hi All,

I’m having a very frustrating time with my MacPro running El Capitan 10.11.16.  
About 2 months ago, I found I was unable to search for emails sent and received 
in the search bar.  I work from home and daily need to locate older received / 
sent emails.  As you can imagine, it literally takes me hours to locate a 
particular email.

I also have an imac running Mojave - the mail used to operate just fine until 
recently and now it deletes all incoming and outgoing emails approx a month 
old. 

Would be grateful if anyone can give me direction.

Jewels
 
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Re: Mail problems

[Peter Crisp]

Ideally going to the Family environment for Mum is the best way to keep 
separate Messages and FaceTime traffic. This is the preferred config by Apple 
for your scenario. You can go back to a single Apple ID if you don’t like 
‘Family' after setting it up - it’s not complicated to set up. But to do this 
all family members need their own dedicated Apple ID. Also not a big deal. I 
remember when my family of 5 was functioning quite adequately with one Apple ID 
(before Family setup existed), it was possible to set Messages to not have 
overlap of one family member to another where not preferred.

Just go to Settings.]>Messages>Send and Receive and intuitively select the 
phone number/email address preferred for the device you’re holding. Do this 
across all devices (iOS and OSX) to keep out of each others way. Repeat this in 
FaceTime as well. 

Having done the iMAP migration across all devices, you might as well do the 
Family set up as well. 

Pete.


> On 31 May 2017, at 5:22 pm, Severin Crisp  wrote:
> 
> A few days ago I reported some Mail issues which are now cleared up.  There 
> were several issues but the root of it all was having a mix of PoP and iMap 
> accounts.  Now they are all iMap and with a bit of push and shove all is now 
> well.  
> Many thanks for inputs received!   
> My next issue, not seriously important is whether it is better for us to both 
> have the same or different Apple ID.   Currently they are the same.  Sharing 
> of iTunes content is not an issue nor is payment for items.  Mixing of some 
> messages is annoying and easy access to photos taken is essential.   I 
> suspect the ideal is for separate Apple IDs and then operate as a family.   
> Advice and experience welcomed !  
> Severin Crisp
> 
> 
>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
>   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
>mail to: sevcr...@westnet.com.au 
> 
> 
> 
> 
> 
> 
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Peter Crisp
petercr...@westnet.com.au



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Mail problems

[Severin Crisp]

A few days ago I reported some Mail issues which are now cleared up.  There 
were several issues but the root of it all was having a mix of PoP and iMap 
accounts.  Now they are all iMap and with a bit of push and shove all is now 
well.  
Many thanks for inputs received!   
My next issue, not seriously important is whether it is better for us to both 
have the same or different Apple ID.   Currently they are the same.  Sharing of 
iTunes content is not an issue nor is payment for items.  Mixing of some 
messages is annoying and easy access to photos taken is essential.   I suspect 
the ideal is for separate Apple IDs and then operate as a family.   
Advice and experience welcomed !  
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au 






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Re: Mail problems again

[Pat]

Hi, Ronni,

It’s fixed! I tried all the suggestions with no luck, so started from scratch 
with the router: discovered that it only had its own DNS number in the Network 
Wi-Fi panel. Fortunately, I had all the original data written down, so was able 
to add the necessary. Now I can gather up the piles of hair lying around and 
try to stick it back on. I can’t imagine how those numbers vanished away.

Thank you very much for your help!
Cheers,
Pat


 On 23 Nov 2014, at 14:39, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?
 
 NO... As long as nothing is selected (ticked) in the boxes above *.local, 
 169.254/16
 
 Connection Doctor has indicated Mail can connect to the Internet as it shows 
 green in Connection Status.
 But shows Red dots in the Account Status column.
 So you need to Check your Incoming IMAP or POP and Outgoing SMTP email 
 account settings are correct as per your ISPs Mail Settings.
 
 Check you don't have any third party firewall software, such as Little Snitch 
 blocking the necessary ports.
 
 I presume you have already tried Quitting Mail and Restarting your Mac and 
 then opening Mail again? 
 
 Power Cycle your Network Modem  Router  Mac
 Power all Off - Then first Power ON the Modem - then the Router - then your 
 Mac.
 
 Cheers,
 Ronni
 
 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on 
 the iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and 
 I should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams 
 from run loop waiting for open -- socket:  and much more. Unfortunately, 
 I don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Mail problems again

[Pat Scott]

For no apparent reason, suddenly Mail on my Mac is not connecting to the wifi. 
I can't send or receive anything. This letter is being written on the iPad.

The wifi is working properly: the iPad and my husband's laptop have no 
difficulty with it. There are apps on the iPad that interact with the Mac by 
wifi and they function normally. So it must be something within Mail.

In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
marks, and they cannot be put back on-line. In the Mailbox menu, I can toggle 
back and forth between the on and off setting, but nothing happens. None of the 
account settings have changed.

Mail Connection Doctor says Mail is able to connect to the Internet and 
Connection Status is green, the 3 email accounts all have red status, and I 
should check account data. I glanced at the Logs. The most recent 
SocketStreamEvents Log says ERROR: Connecting failed for socket: 0x618000b75e0: 
Error: Domain=NSPOSIXError Domain Code=60 The operation couldn't be completed. 
Operation timed out. Also Unscheduled streams from run loop waiting for open 
-- socket:  and much more. Unfortunately, I don't know what it means.

Mac Pro 2013
running OS 10.10

Help, please?
Pat

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Re: Mail problems again

[Ronda Brown]

Hi Pat,

Just quickly - Check to don't have any Proxy Server in System Preferences  
Network Wi-Fi  'Advanced'   Proxies 
Nothing selected under Proxies

Sent from Ronni's iPad4


 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac by 
 wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can toggle 
 back and forth between the on and off setting, but nothing happens. None of 
 the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I don't 
 know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 
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Re: Mail problems again

[Pat Scott]

Hi, Ronni,

The only entry on the Proxy panel is at the bottom where it says: Bypass proxy 
settings for these Hosts  Domains: *.local, 169.254/16

Should this be removed?

Thanks,
Pat



 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac by 
 wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I don't 
 know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 
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Re: Mail problems again

[Ronda Brown]

Hi Pat,

Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?

NO... As long as nothing is selected (ticked) in the boxes above *.local, 
169.254/16

Connection Doctor has indicated Mail can connect to the Internet as it shows 
green in Connection Status.
But shows Red dots in the Account Status column.
So you need to Check your Incoming IMAP or POP and Outgoing SMTP email account 
settings are correct as per your ISPs Mail Settings.

Check you don't have any third party firewall software, such as Little Snitch 
blocking the necessary ports.

I presume you have already tried Quitting Mail and Restarting your Mac and then 
opening Mail again? 

Power Cycle your Network Modem  Router  Mac
Power all Off - Then first Power ON the Modem - then the Router - then your Mac.

Cheers,
Ronni

 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on the 
 iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and I 
 should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams from 
 run loop waiting for open -- socket:  and much more. Unfortunately, I 
 don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
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Mail problems

[Frank Biundo]

Hello All

I am having a major problem with Mail.
All of a sudden it is asking for a password to the mail server which it
rejects every time so I am unable to receive or send.

Luckily my iPhone still pushes the emails to me through MobileMe

I have gone into Mail/Ppreferences/Accounts and reset the password with no
luck.

It is an IMAP account that has been working without problems for nearly 4
yrs.

I have checked the forums and tried Resetting the Pram, Repairing
Permissions, Verifying the Disk and deleting all references to this password
in Keychain.

If anyone has had a similar problem to this and has resolved it I would very
much like to know your solution.

Many Thanks

Frank




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Re: Mail problems

[cm]

Hi Frank,

I have had this problem intermittently on a very few occasions in past and in 
my case the server was always down. Can you log into your server with a web 
browser, say, and just check that the email account is functioning?

If the server is down, when the server comes back up everything should start to 
function again.

Let the group know if this is not a problem with the server as others may see a 
solution.

Cheers,
Carlo


On 2011-01-03, at 24:42, Frank Biundo wrote:

 Hello All
 
 I am having a major problem with Mail.
 All of a sudden it is asking for a password to the mail server which it 
 rejects every time so I am unable to receive or send.
 
 Luckily my iPhone still pushes the emails to me through MobileMe
 
 I have gone into Mail/Ppreferences/Accounts and reset the password with no 
 luck.
 
 It is an IMAP account that has been working without problems for nearly 4 yrs.
 
 I have checked the forums and tried Resetting the Pram, Repairing 
 Permissions, Verifying the Disk and deleting all references to this password 
 in Keychain.
 
 If anyone has had a similar problem to this and has resolved it I would very 
 much like to know your solution.
 
 Many Thanks
 
 Frank
 
 
 
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Re: Mail problems

[Bill Parker]

Frank,


I frequently get this and I get two sources of mail via the one  
server.  One sometimes doesn't work so I know its not the source.   I  
shut down mail.   If that doesn't work I shut down the computer and re- 
start.  That always works.



Bill
On 03/01/2011, at 12:42 AM, Frank Biundo wrote:


Hello All

I am having a major problem with Mail.
All of a sudden it is asking for a password to the mail server which  
it rejects every time so I am unable to receive or send.


Luckily my iPhone still pushes the emails to me through MobileMe

I have gone into Mail/Ppreferences/Accounts and reset the password  
with no luck.


It is an IMAP account that has been working without problems for  
nearly 4 yrs.


I have checked the forums and tried Resetting the Pram, Repairing  
Permissions, Verifying the Disk and deleting all references to this  
password in Keychain.


If anyone has had a similar problem to this and has resolved it I  
would very much like to know your solution.


Many Thanks

Frank



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Dr Bill Parker
  “The greatest enemy of the truth is not the lie – deliberate,  
contrived, and dishonest – but the myth – persistent, pervasive, and  
unrealistic.”

 John F. Kennedy











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Re: Mail problems

[Ronda Brown]

Hi Frank,

 deleting all references to this password in Keychain.

When you have deleted all references to this password in Keychain, did you do 
it as per instructions below?

1. Quit Mail if it's running.

2. Open Keychain Access

3. Find the password that Mail is having a problem with and delete it, then 
quit Keychain Access.

4. Restart Mail and it will ask for the Mail account's  password again, type in 
the password and tick
'Remember this password in my keychain'.

If you still experience the password problem, you might need to 'Repair' 
Keychain.

To check keychains for problems:

1. Open Keychain Access, located in the Utilities folder in the Applications 
folder.

2. Open Keychain Access

3. Choose Keychain Access  Keychain First Aid.

4. Enter your user name and password.

5. Select Verify and click Start. Any problems found will be displayed.

If there are problems, select Repair, and then click Start.

Cheers,
Ronni

17 MacBook Pro  Intel Core i7
2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm

OS X 10.6.5 Snow Leopard
Windows 7 Ultimate (under sufferance)


On 03/01/2011, at 7:00 AM, Bill Parker wrote:

 Frank,
 
 
 I frequently get this and I get two sources of mail via the one server.  One 
 sometimes doesn't work so I know its not the source.   I shut down mail.   If 
 that doesn't work I shut down the computer and re-start.  That always works.
 
 
 Bill
 On 03/01/2011, at 12:42 AM, Frank Biundo wrote:
 
 Hello All
 
 I am having a major problem with Mail.
 All of a sudden it is asking for a password to the mail server which it 
 rejects every time so I am unable to receive or send.
 
 Luckily my iPhone still pushes the emails to me through MobileMe
 
 I have gone into Mail/Ppreferences/Accounts and reset the password with no 
 luck.
 
 It is an IMAP account that has been working without problems for nearly 4 
 yrs.
 
 I have checked the forums and tried Resetting the Pram, Repairing 
 Permissions, Verifying the Disk and deleting all references to this password 
 in Keychain.
 
 If anyone has had a similar problem to this and has resolved it I would very 
 much like to know your solution.
 
 Many Thanks
 
 Frank
 
 
 
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 Dr Bill Parker
   “The greatest enemy of the truth is not the lie – deliberate, contrived, 
 and dishonest – but the myth – persistent, pervasive, and unrealistic.”
  John F. Kennedy
  
 







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Re: Mail problems

[Frank Biundo]

Thanks to those who have responded with to my Problem with Mail.

Unfortunately I do not have access to the server by WebMail as I do with
iinet.

I will try Ronni¹s suggestion later tonight when I get a chance.

Thanks

Frank


On 3/01/11 7:42 AM, Ronda Brown ro...@mac.com wrote:

 Hi Frank,
 
 deleting all references to this password in Keychain.
 
 When you have deleted all references to this password in Keychain, did you do
 it as per instructions below?
 
 1. Quit Mail if it's running.
 
 2. Open Keychain Access
 
 3. Find the password that Mail is having a problem with and delete it, then
 quit Keychain Access.
 
 4. Restart Mail and it will ask for the Mail account's  password again, type
 in the password and tick
 'Remember this password in my keychain'.
 
 If you still experience the password problem, you might need to 'Repair'
 Keychain.
 
 To check keychains for problems:
 
 1. Open Keychain Access, located in the Utilities folder in the Applications
 folder.
 
 2. Open Keychain Access
 
 3. Choose Keychain Access  Keychain First Aid.
 
 4. Enter your user name and password.
 
 5. Select Verify and click Start. Any problems found will be displayed.
 
 If there are problems, select Repair, and then click Start.
 
 Cheers,
 Ronni
 
 17 MacBook Pro  Intel Core i7
 2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
 
 OS X 10.6.5 Snow Leopard
 Windows 7 Ultimate (under sufferance)
 
 
 On 03/01/2011, at 7:00 AM, Bill Parker wrote:
 
 Frank,
 
 
 I frequently get this and I get two sources of mail via the one server.  One
 sometimes doesn't work so I know its not the source.   I shut down mail.   If
 that doesn't work I shut down the computer and re-start.  That always works.
 
 
 Bill
 On 03/01/2011, at 12:42 AM, Frank Biundo wrote:
 
  Hello All
  
  I am having a major problem with Mail.
  All of a sudden it is asking for a password to the mail server which it
 rejects every time so I am unable to receive or send.
  
  Luckily my iPhone still pushes the emails to me through MobileMe
  
  I have gone into Mail/Ppreferences/Accounts and reset the password with no
 luck.
  
  It is an IMAP account that has been working without problems for nearly 4
 yrs.
  
  I have checked the forums and tried Resetting the Pram, Repairing
 Permissions, Verifying the Disk and deleting all references to this password
 in Keychain.
  
  If anyone has had a similar problem to this and has resolved it I would
 very much like to know your solution.
  
  Many Thanks
  
  Frank
   
  
  
 
  
  -- The WA Macintosh User Group Mailing List --
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 Dr Bill Parker
   ³The greatest enemy of the truth is not the lie ­ deliberate, contrived,
 and dishonest ­ but the myth ­ persistent, pervasive, and unrealistic.²
  John F. Kennedy
  
 
 
 
 
 
 
 
 
 
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Re: Mail problems - lost local mailboxes

[Robert Howells]

On 17/09/2008, at 10:01 AM, David Nicholas wrote:



When I booted up this morning and clicked on Mail, I got a message  
about an update.  Foolishly, I chose the update.  The result was  
that the update clobbered my mail choice of iinet and substituted a  
mobileme connection which didn't allow me to access my previous mail.


I don't know if this is connected with my update last week from  
Tiger to Leopard.


After initial panic, I rang the iinet help line and got excellent  
help.  I've reconnected to iinet and deleted mobileme.  However, I  
haven't been able to display my local mailboxes.  They are on the  
machine all right - I can find them and their messages via mail/ 
library/mailboxes but they don't display as before in my left hand  
menu.  Even worse is that when I go through the mail/library/ 
mailboxes route, the message names are numerics, and don't display  
the headers.


There is probably a simple box to tick somewhere in Mail  
Preferences, but I can't find it.


Can anybody suggest where to look.

David Nicholas



Did you resolve this problem


Bob


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Re: Mail problems - lost local mailboxes

[David Nicholas]

Thanks Bob.  Yes I have resolved the problem.  It was very simple once  
I stumbled on it.


David


On 17/09/2008, at 5:27 PM, Robert Howells wrote:



On 17/09/2008, at 10:01 AM, David Nicholas wrote:



When I booted up this morning and clicked on Mail, I got a message  
about an update.  Foolishly, I chose the update.  The result was  
that the update clobbered my mail choice of iinet and substituted a  
mobileme connection which didn't allow me to access my previous mail.


I don't know if this is connected with my update last week from  
Tiger to Leopard.


After initial panic, I rang the iinet help line and got excellent  
help.  I've reconnected to iinet and deleted mobileme.  However, I  
haven't been able to display my local mailboxes.  They are on the  
machine all right - I can find them and their messages via mail/ 
library/mailboxes but they don't display as before in my left hand  
menu.  Even worse is that when I go through the mail/library/ 
mailboxes route, the message names are numerics, and don't display  
the headers.


There is probably a simple box to tick somewhere in Mail  
Preferences, but I can't find it.


Can anybody suggest where to look.

David Nicholas



Did you resolve this problem


Bob


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Mail problems - lost local mailboxes

[David Nicholas]

When I booted up this morning and clicked on Mail, I got a message  
about an update.  Foolishly, I chose the update.  The result was that  
the update clobbered my mail choice of iinet and substituted a  
mobileme connection which didn't allow me to access my previous mail.


I don't know if this is connected with my update last week from Tiger  
to Leopard.


After initial panic, I rang the iinet help line and got excellent  
help.  I've reconnected to iinet and deleted mobileme.  However, I  
haven't been able to display my local mailboxes.  They are on the  
machine all right - I can find them and their messages via mail/ 
library/mailboxes but they don't display as before in my left hand  
menu.  Even worse is that when I go through the mail/library/mailboxes  
route, the message names are numerics, and don't display the headers.


There is probably a simple box to tick somewhere in Mail Preferences,  
but I can't find it.


Can anybody suggest where to look.

David Nicholas

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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Lloyd White]

Yes, it is still happening as of 5 minutes ago. Only with bigpond addresses.
I am using iinet too.


Lloyd 


 
 Not rectified though Ronni, I just got another Delivery Status Notification
 email (delivery attempts: 12) for an email sent around 13:00 yesterday.
 
 Thanks for the help!
 
 
 Cheers
 
 
 Neil





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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Mike Fuller]

I am now getting the same with sending several different emails to  
bigpond addresses through Optusnet.


I think this is bigger than just blocking certain servers. Are any  
bigpond users getting their mail delivered to other bigpond addresses?


Cheers

Mike Fuller
[EMAIL PROTECTED]



On 22/04/2008, at 5:28 PM, Lloyd White wrote:
Yes, it is still happening as of 5 minutes ago. Only with bigpond  
addresses.

I am using iinet too.


Lloyd




Not rectified though Ronni, I just got another Delivery Status  
Notification
email (delivery attempts: 12) for an email sent around 13:00  
yesterday.


Thanks for the help!


Cheers


Neil






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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Geoffrey Barbara Maidment]

Yes, I've also been having trouble with bigpond addresses again just lately.
I had a major problem around Christmas and also with some other domains.
Come to find out, some bright spark with our same IP address decided to send
out a massive quantity of spam, so everything was being rejected by major
domains around the worldbigpond, hotmail, comcast, etc.  It took nearly
2 weeks to completely clear.

Don't know if that's what's happening now, but would guess not as I've only
a fraction of bounce-backs and only from bigpond this time.

Barb


On 22/4/08 10:20 AM, Neil Houghton [EMAIL PROTECTED] wrote:

 Is anyone else experiencing bigpond email problems?
 
 Yesterday I was getting an error message trying to retrieve mail from
 bigpond (other non-bipgpond email accounts working fine). To keep an eye on
 things I sent off a couple of test emails to my bigpond address.
 
 Later the connection problem seemed to resolve and I no longer get error
 messages trying to retrieve mail - however my test messages did not come
 back.
 
 Then I got a Delivery Status Notification email - similar to the one below
 but at less delivery attempts (5 from memory).
 
 So I sent another (third) test message - and this went through OK and I
 received it back very quickly - so I assumed everything was now OK (though I
 wondered what happened to the first two test messages).
 
 This morning when I fired up the email there were more Delivery Status
 Notification emails (including one below) which correspond to both the first
 two test messages.
 
 So I sent another test message - and so far I have not got that back either
 (no Delivery Status Notifications for this one yet).
 
 So... If I am reading the error message correctly:
 
 - the SMTP server at my ISP Internode is still trying to send my first two
 test messages but bigpond is not accepting them?
 
 - although the message says temporary failure and not accepting messages
 at this time a subsequent message (test 3) WAS accepted and got through (so
 messages WERE being accepted at that time) but the original two were still
 not accepted.
 
 - although no Delivery Status Notification has been received as yet, a
 fourth test email has still not been received despite a number of receive
 attempts which seemed to connect without problem - so it seems bigpond is
 still not accepting email to my bigpond address.
 
 Is anyone else with bigpond experiencing similar problems. Anyone have any
 ideas?
 
 By the way, just to clarify:
 
 - I used to have bigpond dial-up so have a bigpond email account.
 - I went to Broadband with Internode (so all outgoing emails are sent
 through the Internode SMTP serverbut kept the cheapest bigpond dial-up
 ($25/year) to keep my bigpond email address.
 
 Cheers
 
 
 
 Neil

-- 
Geoffrey and Barbara Maidment
Idleyld Farm
477 Cowaramup Bay Road
Cowaramup 6284 Western Australia

ph/fx +61 8 9755 5265
e-mail [EMAIL PROTECTED]





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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Malcolm McCallum]

As a Westnet user I  have watched the 'Bigpond problem' with interest.  
i must admit I have wondered what the contract specifies. Surely there  
must be someway that the user can demand that Bigpond delivers  
legitimate emails delivered to them. Despite their size they are still  
subject to the law of contract.


Mac
On 23/04/2008, at 9:11 AM, Geoffrey  Barbara Maidment wrote:

Yes, I've also been having trouble with bigpond addresses again just  
lately.
I had a major problem around Christmas and also with some other  
domains.
Come to find out, some bright spark with our same IP address decided  
to send
out a massive quantity of spam, so everything was being rejected by  
major
domains around the worldbigpond, hotmail, comcast, etc.  It took  
nearly

2 weeks to completely clear.

Don't know if that's what's happening now, but would guess not as  
I've only

a fraction of bounce-backs and only from bigpond this time.

Barb


On 22/4/08 10:20 AM, Neil Houghton [EMAIL PROTECTED] wrote:


Is anyone else experiencing bigpond email problems?

Yesterday I was getting an error message trying to retrieve mail from
bigpond (other non-bipgpond email accounts working fine). To keep  
an eye on

things I sent off a couple of test emails to my bigpond address.

Later the connection problem seemed to resolve and I no longer get  
error
messages trying to retrieve mail - however my test messages did not  
come

back.

Then I got a Delivery Status Notification email - similar to the  
one below

but at less delivery attempts (5 from memory).

So I sent another (third) test message - and this went through OK  
and I
received it back very quickly - so I assumed everything was now OK  
(though I

wondered what happened to the first two test messages).

This morning when I fired up the email there were more Delivery  
Status
Notification emails (including one below) which correspond to both  
the first

two test messages.

So I sent another test message - and so far I have not got that  
back either

(no Delivery Status Notifications for this one yet).

So... If I am reading the error message correctly:

- the SMTP server at my ISP Internode is still trying to send my  
first two

test messages but bigpond is not accepting them?

- although the message says temporary failure and not accepting  
messages
at this time a subsequent message (test 3) WAS accepted and got  
through (so
messages WERE being accepted at that time) but the original two  
were still

not accepted.

- although no Delivery Status Notification has been received as  
yet, a
fourth test email has still not been received despite a number of  
receive
attempts which seemed to connect without problem - so it seems  
bigpond is

still not accepting email to my bigpond address.

Is anyone else with bigpond experiencing similar problems. Anyone  
have any

ideas?

By the way, just to clarify:

- I used to have bigpond dial-up so have a bigpond email account.
- I went to Broadband with Internode (so all outgoing emails are sent
through the Internode SMTP serverbut kept the cheapest bigpond dial- 
up

($25/year) to keep my bigpond email address.

Cheers



Neil


--
Geoffrey and Barbara Maidment
Idleyld Farm
477 Cowaramup Bay Road
Cowaramup 6284 Western Australia

ph/fx +61 8 9755 5265
e-mail [EMAIL PROTECTED]





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[EMAIL PROTECTED]
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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[David Nicholas]

I've been having this problem since last Friday.

Once I identified what was going on I have been contacting bigpond  
users by phone to send them important information.


In the long run this will be a PRO disaster for Bigpond.  Many of its  
users now know they are not getting important emails they need.  Some  
of them will shift.  Serve Bigpond right.



David Nicholas
(08) 9457 6468









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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Neil Houghton]

Thanks to all who replied - it's good to know you're not alone (of course,
it would be even better if it all just worked!).

This morning, my three outstanding test messages were all delivered - so I'm
guessing that Pigpond have finally got it working.

The trouble is, of course, that although the server I go through warned me:

 Warning: message still undelivered after 4 hours
Will keep trying until message is 5 days old

many sending servers (newsletters etc) are probably not set to keep trying
that long - so those emails will just get lost. There can also be other
consequences:

Recently I had a recurring problem with the mail server at the hosting
provider for my personal domain (to be fair to them, I am currently on a
free service and they understandably prioritise paying customers). I then
noticed that I seemed to have stopped getting a number of Fairfax
newsletters which I had subscribed to using email addresses on that domain.
The provider assured me that there was now nothing stopping the newsletters
getting through and a check on the Fairfax site confirmed I was still
subscribed.

It then occurred to me that the newsletter server might have some automated
process which flags you as a problem or non-existent email address if too
many messages are undelivered - without actually unsubscribing you.

Just re-setting my subscriptions didn't seem to help, so I unsubscribed
myself from the lists which had stopped getting through and after waiting
for more than 24 hours (which Fairfax says it can take for changes to take
effect) I then re-subscribed to the lists. This seemed to do the trick and I
started receiving the newsletters again.

So just in case anyone with a Bigpond email address was missing newsletters
during the latest problems - and the newsletters don't re-start after the
problem is fixed - that is a possible explanation/solution.


Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]



on 23/4/08 9:11 AM, Geoffrey  Barbara Maidment at [EMAIL PROTECTED]
wrote:

 Yes, I've also been having trouble with bigpond addresses again just lately.
 I had a major problem around Christmas and also with some other domains.
 Come to find out, some bright spark with our same IP address decided to send
 out a massive quantity of spam, so everything was being rejected by major
 domains around the worldbigpond, hotmail, comcast, etc.  It took nearly
 2 weeks to completely clear.
 
 Don't know if that's what's happening now, but would guess not as I've only
 a fraction of bounce-backs and only from bigpond this time.
 
 Barb
 
 
 On 22/4/08 10:20 AM, Neil Houghton [EMAIL PROTECTED] wrote:
 
 Is anyone else experiencing bigpond email problems?
 
 Yesterday I was getting an error message trying to retrieve mail from
 bigpond (other non-bipgpond email accounts working fine). To keep an eye on
 things I sent off a couple of test emails to my bigpond address.
 
 Later the connection problem seemed to resolve and I no longer get error
 messages trying to retrieve mail - however my test messages did not come
 back.
 
 Then I got a Delivery Status Notification email - similar to the one below
 but at less delivery attempts (5 from memory).
 
 So I sent another (third) test message - and this went through OK and I
 received it back very quickly - so I assumed everything was now OK (though I
 wondered what happened to the first two test messages).
 
 This morning when I fired up the email there were more Delivery Status
 Notification emails (including one below) which correspond to both the first
 two test messages.
 
 So I sent another test message - and so far I have not got that back either
 (no Delivery Status Notifications for this one yet).
 
 So... If I am reading the error message correctly:
 
 - the SMTP server at my ISP Internode is still trying to send my first two
 test messages but bigpond is not accepting them?
 
 - although the message says temporary failure and not accepting messages
 at this time a subsequent message (test 3) WAS accepted and got through (so
 messages WERE being accepted at that time) but the original two were still
 not accepted.
 
 - although no Delivery Status Notification has been received as yet, a
 fourth test email has still not been received despite a number of receive
 attempts which seemed to connect without problem - so it seems bigpond is
 still not accepting email to my bigpond address.
 
 Is anyone else with bigpond experiencing similar problems. Anyone have any
 ideas?
 
 By the way, just to clarify:
 
 - I used to have bigpond dial-up so have a bigpond email account.
 - I went to Broadband with Internode (so all outgoing emails are sent
 through the Internode SMTP serverbut kept the cheapest bigpond dial-up
 ($25/year) to keep my bigpond email address.
 
 Cheers
 
 
 
 Neil



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Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - 

Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Neil Houghton]

Is anyone else experiencing bigpond email problems?

Yesterday I was getting an error message trying to retrieve mail from
bigpond (other non-bipgpond email accounts working fine). To keep an eye on
things I sent off a couple of test emails to my bigpond address.

Later the connection problem seemed to resolve and I no longer get error
messages trying to retrieve mail - however my test messages did not come
back.

Then I got a Delivery Status Notification email - similar to the one below
but at less delivery attempts (5 from memory).

So I sent another (third) test message - and this went through OK and I
received it back very quickly - so I assumed everything was now OK (though I
wondered what happened to the first two test messages).

This morning when I fired up the email there were more Delivery Status
Notification emails (including one below) which correspond to both the first
two test messages.

So I sent another test message - and so far I have not got that back either
(no Delivery Status Notifications for this one yet).

So... If I am reading the error message correctly:

- the SMTP server at my ISP Internode is still trying to send my first two
test messages but bigpond is not accepting them?

- although the message says temporary failure and not accepting messages
at this time a subsequent message (test 3) WAS accepted and got through (so
messages WERE being accepted at that time) but the original two were still
not accepted.

- although no Delivery Status Notification has been received as yet, a
fourth test email has still not been received despite a number of receive
attempts which seemed to connect without problem - so it seems bigpond is
still not accepting email to my bigpond address.

Is anyone else with bigpond experiencing similar problems. Anyone have any
ideas?

By the way, just to clarify:

- I used to have bigpond dial-up so have a bigpond email account.
- I went to Broadband with Internode (so all outgoing emails are sent
through the Internode SMTP serverbut kept the cheapest bigpond dial-up
($25/year) to keep my bigpond email address.

Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]

-- Forwarded Message
 From: Mail Delivery System - BM [EMAIL PROTECTED]
 Date: 22 Apr 2008 06:10:24 +0930
 To: [EMAIL PROTECTED]
 Subject: Delivery Status Notification (Delay)
 
 This is an automatically generated Delivery Status Notification.
 
 THIS IS A WARNING MESSAGE ONLY.
 
 YOU DO NOT NEED TO RESEND YOUR MESSAGE.
 
 Delivery to the following recipients has been delayed.
 
   [EMAIL PROTECTED]
 
 The reason for the problem:
 4.3.2 - Not accepting messages at this time 421-'Message rejected'
 
 Reporting-MTA: dns; ipmail05.adl2.internode.on.net
 
 Final-Recipient: rfc822;[EMAIL PROTECTED]
 Action: delayed
 Status: 4.0.0 (temporary failure)
 Remote-MTA: dns; [61.9.168.122]
 Diagnostic-Code: smtp; 4.3.2 - Not accepting messages at this time
 421-'Message rejected' (delivery attempts: 9)
 Will-Retry-Until: 26 Apr 2008 13:30:32 +0930

-- End of Forwarded Message



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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Laura Webb]

Yes, I am also having problems with bigpond addresses. Emails sent  
are being returned but not until three days later. I have contacted  
the intended recipients and they can offer no reason for the hiccup.


Some time ago there was a similar problem. At that time iinet advised  
me that emails to bigpond addresses were being blocked and there was  
nothing they could do about it. Eventually it righted itself but in  
the meantime very frustrating. Particularly having to wait three days  
before realising the email has not reached its destination.


I'll be interested to know if anyone has any further knowledge of the  
problem.


Regards
Laura

On 22/04/2008, at 10:20 AM, Neil Houghton wrote:


Is anyone else experiencing bigpond email problems?

Yesterday I was getting an error message trying to retrieve mail from
bigpond (other non-bipgpond email accounts working fine). To keep  
an eye on

things I sent off a couple of test emails to my bigpond address.

Later the connection problem seemed to resolve and I no longer get  
error
messages trying to retrieve mail - however my test messages did not  
come

back.

Then I got a Delivery Status Notification email - similar to the  
one below

but at less delivery attempts (5 from memory).

So I sent another (third) test message - and this went through OK  
and I
received it back very quickly - so I assumed everything was now OK  
(though I

wondered what happened to the first two test messages).

This morning when I fired up the email there were more Delivery Status
Notification emails (including one below) which correspond to both  
the first

two test messages.

So I sent another test message - and so far I have not got that  
back either

(no Delivery Status Notifications for this one yet).

So... If I am reading the error message correctly:

- the SMTP server at my ISP Internode is still trying to send my  
first two

test messages but bigpond is not accepting them?

- although the message says temporary failure and not accepting  
messages
at this time a subsequent message (test 3) WAS accepted and got  
through (so
messages WERE being accepted at that time) but the original two  
were still

not accepted.

- although no Delivery Status Notification has been received as yet, a
fourth test email has still not been received despite a number of  
receive
attempts which seemed to connect without problem - so it seems  
bigpond is

still not accepting email to my bigpond address.

Is anyone else with bigpond experiencing similar problems. Anyone  
have any

ideas?

By the way, just to clarify:

- I used to have bigpond dial-up so have a bigpond email account.
- I went to Broadband with Internode (so all outgoing emails are sent
through the Internode SMTP serverbut kept the cheapest bigpond dial-up
($25/year) to keep my bigpond email address.

Cheers



Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]

-- Forwarded Message

From: Mail Delivery System - BM [EMAIL PROTECTED]
Date: 22 Apr 2008 06:10:24 +0930
To: [EMAIL PROTECTED]
Subject: Delivery Status Notification (Delay)

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

  [EMAIL PROTECTED]

The reason for the problem:
4.3.2 - Not accepting messages at this time 421-'Message rejected'

Reporting-MTA: dns; ipmail05.adl2.internode.on.net

Final-Recipient: rfc822;[EMAIL PROTECTED]
Action: delayed
Status: 4.0.0 (temporary failure)
Remote-MTA: dns; [61.9.168.122]
Diagnostic-Code: smtp; 4.3.2 - Not accepting messages at this time
421-'Message rejected' (delivery attempts: 9)
Will-Retry-Until: 26 Apr 2008 13:30:32 +0930


-- End of Forwarded Message



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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Mervyn Giuliana Bond]

Neil
This forum may throw some light on your issue.
Merv
http://forums.whirlpool.net.au/forum-replies.cfm?t=960165


At 10:20 AM +0800 22/4/08, Neil Houghton wrote:

Is anyone else experiencing bigpond email problems?

Yesterday I was getting an error message trying to retrieve mail from
bigpond (other non-bipgpond email accounts working fine). To keep an eye on
things I sent off a couple of test emails to my bigpond address.

Later the connection problem seemed to resolve and I no longer get error
messages trying to retrieve mail - however my test messages did not come
back.

Then I got a Delivery Status Notification email - similar to the one below
but at less delivery attempts (5 from memory).

So I sent another (third) test message - and this went through OK and I
received it back very quickly - so I assumed everything was now OK (though I
wondered what happened to the first two test messages).

This morning when I fired up the email there were more Delivery Status
Notification emails (including one below) which correspond to both the first
two test messages.

So I sent another test message - and so far I have not got that back either
(no Delivery Status Notifications for this one yet).

So... If I am reading the error message correctly:

- the SMTP server at my ISP Internode is still trying to send my first two
test messages but bigpond is not accepting them?

- although the message says temporary failure and not accepting messages
at this time a subsequent message (test 3) WAS accepted and got through (so
messages WERE being accepted at that time) but the original two were still
not accepted.

- although no Delivery Status Notification has been received as yet, a
fourth test email has still not been received despite a number of receive
attempts which seemed to connect without problem - so it seems bigpond is
still not accepting email to my bigpond address.

Is anyone else with bigpond experiencing similar problems. Anyone have any
ideas?

By the way, just to clarify:

- I used to have bigpond dial-up so have a bigpond email account.
- I went to Broadband with Internode (so all outgoing emails are sent
through the Internode SMTP serverbut kept the cheapest bigpond dial-up
($25/year) to keep my bigpond email address.

Cheers



Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]

-- Forwarded Message

 From: Mail Delivery System - BM [EMAIL PROTECTED]
 Date: 22 Apr 2008 06:10:24 +0930
 To: [EMAIL PROTECTED]
 Subject: Delivery Status Notification (Delay)

 This is an automatically generated Delivery Status Notification.

 THIS IS A WARNING MESSAGE ONLY.

 YOU DO NOT NEED TO RESEND YOUR MESSAGE.

 Delivery to the following recipients has been delayed.

   [EMAIL PROTECTED]

 The reason for the problem:
 4.3.2 - Not accepting messages at this time 421-'Message rejected'

 Reporting-MTA: dns; ipmail05.adl2.internode.on.net

 Final-Recipient: rfc822;[EMAIL PROTECTED]
 Action: delayed
 Status: 4.0.0 (temporary failure)
 Remote-MTA: dns; [61.9.168.122]
 Diagnostic-Code: smtp; 4.3.2 - Not accepting messages at this time
 421-'Message rejected' (delivery attempts: 9)
 Will-Retry-Until: 26 Apr 2008 13:30:32 +0930


-- End of Forwarded Message



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--
Science teaches that we must see in order to believe, but we must 
also believe in order to see.


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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Ronda Brown]

Apparently BigPond blacklisted some ISP's, iiNet was one for a time.  
Should be rectified now.

http://forums.whirlpool.net.au/forum-replies.cfm?t=958552p=-1#bottom

Cheers,
Ronni

On 22/04/2008, at 11:36 AM, Laura Webb wrote:

Yes, I am also having problems with bigpond addresses. Emails sent  
are being returned but not until three days later. I have contacted  
the intended recipients and they can offer no reason for the hiccup.


Some time ago there was a similar problem. At that time iinet  
advised me that emails to bigpond addresses were being blocked and  
there was nothing they could do about it. Eventually it righted  
itself but in the meantime very frustrating. Particularly having to  
wait three days before realising the email has not reached its  
destination.


I'll be interested to know if anyone has any further knowledge of  
the problem.


Regards
Laura

On 22/04/2008, at 10:20 AM, Neil Houghton wrote:


Is anyone else experiencing bigpond email problems?

Yesterday I was getting an error message trying to retrieve mail from
bigpond (other non-bipgpond email accounts working fine). To keep  
an eye on

things I sent off a couple of test emails to my bigpond address.

Later the connection problem seemed to resolve and I no longer get  
error
messages trying to retrieve mail - however my test messages did not  
come

back.

Then I got a Delivery Status Notification email - similar to the  
one below

but at less delivery attempts (5 from memory).

So I sent another (third) test message - and this went through OK  
and I
received it back very quickly - so I assumed everything was now OK  
(though I

wondered what happened to the first two test messages).

This morning when I fired up the email there were more Delivery  
Status
Notification emails (including one below) which correspond to both  
the first

two test messages.

So I sent another test message - and so far I have not got that  
back either

(no Delivery Status Notifications for this one yet).

So... If I am reading the error message correctly:

- the SMTP server at my ISP Internode is still trying to send my  
first two

test messages but bigpond is not accepting them?

- although the message says temporary failure and not accepting  
messages
at this time a subsequent message (test 3) WAS accepted and got  
through (so
messages WERE being accepted at that time) but the original two  
were still

not accepted.

- although no Delivery Status Notification has been received as  
yet, a
fourth test email has still not been received despite a number of  
receive
attempts which seemed to connect without problem - so it seems  
bigpond is

still not accepting email to my bigpond address.

Is anyone else with bigpond experiencing similar problems. Anyone  
have any

ideas?

By the way, just to clarify:

- I used to have bigpond dial-up so have a bigpond email account.
- I went to Broadband with Internode (so all outgoing emails are sent
through the Internode SMTP serverbut kept the cheapest bigpond dial- 
up

($25/year) to keep my bigpond email address.

Cheers



Neil
--
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]

-- Forwarded Message

From: Mail Delivery System - BM [EMAIL PROTECTED]
Date: 22 Apr 2008 06:10:24 +0930
To: [EMAIL PROTECTED]
Subject: Delivery Status Notification (Delay)

This is an automatically generated Delivery Status Notification.

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipients has been delayed.

 [EMAIL PROTECTED]

The reason for the problem:
4.3.2 - Not accepting messages at this time 421-'Message rejected'

Reporting-MTA: dns; ipmail05.adl2.internode.on.net

Final-Recipient: rfc822;[EMAIL PROTECTED]
Action: delayed
Status: 4.0.0 (temporary failure)
Remote-MTA: dns; [61.9.168.122]
Diagnostic-Code: smtp; 4.3.2 - Not accepting messages at this time
421-'Message rejected' (delivery attempts: 9)
Will-Retry-Until: 26 Apr 2008 13:30:32 +0930


-- End of Forwarded Message



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Re: Bigpond mail problems: FW: Delivery Status Notification (Delay)

[Neil Houghton]

Thanks to Merv  Ronni for these threads - at least I know the problem is
not just with my account! One of the threads mentions Internode as being one
of the ISPs affected so I guess in my case it's an Internode/Bigpond issue.

Not rectified though Ronni, I just got another Delivery Status Notification
email (delivery attempts: 12) for an email sent around 13:00 yesterday.

Thanks for the help!


Cheers


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]







on 22/4/08 11:54 AM, Mervyn  Giuliana Bond at [EMAIL PROTECTED] wrote:

 Neil
 This forum may throw some light on your issue.
 Merv
 http://forums.whirlpool.net.au/forum-replies.cfm?t=960165
 


on 22/4/08 11:58 AM, Ronda Brown at [EMAIL PROTECTED] wrote:

 Apparently BigPond blacklisted some ISP's, iiNet was one for a time.
 Should be rectified now.
 http://forums.whirlpool.net.au/forum-replies.cfm?t=958552p=-1#bottom
 
 Cheers,
 Ronni
 
 On 22/04/2008, at 11:36 AM, Laura Webb wrote:
 
 Yes, I am also having problems with bigpond addresses. Emails sent
 are being returned but not until three days later. I have contacted
 the intended recipients and they can offer no reason for the hiccup.
 
 Some time ago there was a similar problem. At that time iinet
 advised me that emails to bigpond addresses were being blocked and
 there was nothing they could do about it. Eventually it righted
 itself but in the meantime very frustrating. Particularly having to
 wait three days before realising the email has not reached its
 destination.
 
 I'll be interested to know if anyone has any further knowledge of
 the problem.
 
 Regards
 Laura
 
 On 22/04/2008, at 10:20 AM, Neil Houghton wrote:
 
 Is anyone else experiencing bigpond email problems?
 
 Yesterday I was getting an error message trying to retrieve mail from
 bigpond (other non-bipgpond email accounts working fine). To keep
 an eye on
 things I sent off a couple of test emails to my bigpond address.
 
 Later the connection problem seemed to resolve and I no longer get
 error
 messages trying to retrieve mail - however my test messages did not
 come
 back.
 
 Then I got a Delivery Status Notification email - similar to the
 one below
 but at less delivery attempts (5 from memory).
 
 So I sent another (third) test message - and this went through OK
 and I
 received it back very quickly - so I assumed everything was now OK
 (though I
 wondered what happened to the first two test messages).
 
 This morning when I fired up the email there were more Delivery
 Status
 Notification emails (including one below) which correspond to both
 the first
 two test messages.
 
 So I sent another test message - and so far I have not got that
 back either
 (no Delivery Status Notifications for this one yet).
 
 So... If I am reading the error message correctly:
 
 - the SMTP server at my ISP Internode is still trying to send my
 first two
 test messages but bigpond is not accepting them?
 
 - although the message says temporary failure and not accepting
 messages
 at this time a subsequent message (test 3) WAS accepted and got
 through (so
 messages WERE being accepted at that time) but the original two
 were still
 not accepted.
 
 - although no Delivery Status Notification has been received as
 yet, a
 fourth test email has still not been received despite a number of
 receive
 attempts which seemed to connect without problem - so it seems
 bigpond is
 still not accepting email to my bigpond address.
 
 Is anyone else with bigpond experiencing similar problems. Anyone
 have any
 ideas?
 
 By the way, just to clarify:
 
 - I used to have bigpond dial-up so have a bigpond email account.
 - I went to Broadband with Internode (so all outgoing emails are sent
 through the Internode SMTP serverbut kept the cheapest bigpond dial-
 up
 ($25/year) to keep my bigpond email address.
 
 Cheers
 
 
 
 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: [EMAIL PROTECTED]
 
 -- Forwarded Message
 From: Mail Delivery System - BM [EMAIL PROTECTED]
 Date: 22 Apr 2008 06:10:24 +0930
 To: [EMAIL PROTECTED]
 Subject: Delivery Status Notification (Delay)
 
 This is an automatically generated Delivery Status Notification.
 
 THIS IS A WARNING MESSAGE ONLY.
 
 YOU DO NOT NEED TO RESEND YOUR MESSAGE.
 
 Delivery to the following recipients has been delayed.
 
  [EMAIL PROTECTED]
 
 The reason for the problem:
 4.3.2 - Not accepting messages at this time 421-'Message rejected'
 
 Reporting-MTA: dns; ipmail05.adl2.internode.on.net
 
 Final-Recipient: rfc822;[EMAIL PROTECTED]
 Action: delayed
 Status: 4.0.0 (temporary failure)
 Remote-MTA: dns; [61.9.168.122]
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 -- The WA Macintosh User Group Mailing List --
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Re: Help! (Westnet mail problems and SMTP server mailr.westnet.com.au)

[Derek Y-E]

According to iiNet's support web page,


iiNet? ;-)


Oops, sorry, I'd just been dealing with iiNet support :-)


According to Westnet's Global Roaming page
http://www.westnet.com.au/internet/additional/global.aspx

Mac might need to be using the iPass Dial Wizard.
The iPass Dial Wizard appears to be for dial-up access from locations
other than WA or Aus?


iPass is for outside Australia -- you can use your Westnet dial-up  
Australia wide, through their single telephone number.



Isn't Mac trying to gain access from Internet Cafes? Won't these
generally be on broadband?
If he is going through a cafe's broadband shouldn't he be using
mail.westnet.com.au?


Each different ISP will have a different SMTP server associated with  
it. So with each location that Malcolm drives the Motor Home to in  
Canada, he'll most likely need to use a few different SMTP servers.



Westnet seems to be saying that mailr.westnet.com.au is only for use
through the iPass software:


Oh yes, a good point, you're correct. It does appear to work for  
normal senders of Mail too though. YMMV.



I am on WN broadband and mailr.westnet.com.au doesn't respond to any
pings, only mail.westnet.com.au
does.


Don't bother trying to ping common addresses, or to use this as a  
gauge of whether an address is alive or not. You're wasting your  
time, as it's not a true representation as to whether the server is  
alive or not. Most ISPs turn off ping responses from their common  
servers (from example DNS servers, many Mail servers etc.). I asked  
iiNet about this practice a few years ago, and they gave a few  
responses. They said they either don't like the extra traffic (=  
performance hit), or their firewall blocks the pings (helps reduce  
attacks if people can't see your server easily), or they don't like  
to advertise their server is available to use as a test to see if  
it's alive. All stands to good reason.


So, pinging is a less than reliable measure these days. Perhaps  
instead, you could try telnetting to the server on say port 25, and  
sending a few raw SMTP commands instead. (There are web pages  
dedicated to this). Or, do a DNS lookup (local or web-based), which  
might provide some info as to it's alive status.



I cant see why Westnet themselves haven't sorted this out for Mac.
One long-distance call to support should fix this I reckon.


The problem doesn't affect Westnet customers in general, it affects  
ALL mobile users. Malcolm has already been on the right track, which  
he described as grabbing the domain part of local email address of  
the service provider his particular location has been using. While  
not full-proof, he's on the right path. It's just some ISP's might  
have an email address of [EMAIL PROTECTED], and their SMTP  
address might be smtp.superisp.com.au, and others might use  
mail.superisp.com.au. It will vary each time Malcolm changes ISP or  
location. :-)



Dare I ask; what is wrong with using Westnet's webmail to access your
emails while abroad?


Malcolm could use Westnet's webmail; this avoids the SMTP changing  
routine. BUT I'm sure it's down to the convenience of being able to  
use Malcolm's default Mail application, without having to make too  
many changes to his routine, access to his address book etc.


When I'm on the road, I much prefer to use my default Mail app where  
possible, so that I have easy access and tracking to previous threads  
of messages etc. :-). But if my laptop is not convenient, or if I  
can't work out the SMTP address of a particular service provider, or  
similar, I'll use my particular webmail client instead.


Hope this info helps,
Cheers,
Derek

Re: Help! (Westnet mail problems and SMTP server mailr.westnet.com.au)

[Derek Y-E]

Hi WAMUG folks.

According to iiNet's support web page, the correct SMTP mail server  
setting is in fact mailr.westnet.com.au
(not mail.westnet.com.au). Mail.westnet.com.au may still work... I  
recall Westnet changed this a little while ago...


http://support.westnet.com.au/al/12/1/article.asp? 
aid=2150n=4tab=searchbt=4nr=7.935762E-02s=1


(The settings are in the Westnet Basic Settings section, in the  
Browse section of the Westnet Support Knowledge Base)


Cheers,
Derek


  On 17/07/2006, at 8:11 AM, Peter Hinchliffe wrote:


At present I am using westnet as ISP
and using the settings they recommend which is mailr.westnet.com.au
both for incoming and outgoing


Dear Mac

I hope that 'mailr.westnet.com.au' is a typo as it should read
mail.westnet.com.au

Paul

Re: Help! (Westnet mail problems and SMTP server mailr.westnet.com.au)

[Paul]

On 18/07/2006, at 8:02 AM, Derek Y-E wrote:


Hi WAMUG folks.

According to iiNet's support web page,


iiNet? ;-)


the correct SMTP mail server setting is in fact mailr.westnet.com.au
(not mail.westnet.com.au). Mail.westnet.com.au may still work... I  
recall Westnet changed this a little while ago...


http://support.westnet.com.au/al/12/1/article.asp? 
aid=2150n=4tab=searchbt=4nr=7.935762E-02s=1


According to Westnet's Global Roaming page

http://www.westnet.com.au/internet/additional/global.aspx

Mac might need to be using the iPass Dial Wizard.
The iPass Dial Wizard appears to be for dial-up access from locations  
other than WA or Aus?


Isn't Mac trying to gain access from Internet Cafes? Won't these  
generally be on broadband?
If he is going through a cafe's broadband shouldn't he be using  
mail.westnet.com.au?




Westnet seems to be saying that mailr.westnet.com.au is only for use  
through the iPass software:


http://support.westnet.com.au/al/12/1/article.asp? 
aid=1590n=1tab=searchbt=4nr=0.2371945s=1

http://www.igs.net/services/ipass_howto.shtml


'iPass Mail Server
Mail / POP3 / SMTP / POST / Incoming and Outgoing:  
mailr.westnet.com.au

Username: Full email address (e.g. [EMAIL PROTECTED])
Password: Email Password'

'Mail Server
Mail / POP3 / SMTP / POST / Incoming and Outgoing  
mail.westnet.com.au'





I am on WN broadband and mailr.westnet.com.au doesn't respond to any  
pings, only mail.westnet.com.au

does.

This seems to imply to me that mailr.westnet.com.au only functions  
via dial-up.


I cant see why Westnet themselves haven't sorted this out for Mac.  
One long-distance call to support should fix this I reckon.


Dare I ask; what is wrong with using Westnet's webmail to access your  
emails while abroad?



With oat a doat Canadia must be a long way off, I hope Mac has a bit  
of the 'voyageur' aboot him!


HTH

Good luck
Paul

Mail Problems

[Philip Trouchet]

Reading all the Mail problems can I suggest free Thunderbird! Works 
perfectly for me  clears my Bigpond main email a/c automatically when I 
open, junk filter works well. Ciao  p.

Mail problems resurface

[Pat Scott]

Two weeks ago I asked the list for help tracking down the reason for  
multiple, apparently random e-mail bounces. My ISP, iiNet, was  
suspected, and later the Mail app. There were several helpful  
suggestions - thanks.


However, the bouncing is continuing, and now it appears my husband is  
experiencing something similar: he uses Mail with Tiger, which is set  
to remove downloaded e-mails from the server, and iiNet as an ISP but  
gets his mail from a different server - Murdoch University.  Using  
the hint from Peter Hinchliffe about Get Info on the shortcuts menu,  
he discovered a collection of e-mails still on the server that had  
never been delivered to his desktop.  They were spread over a span  
from early Feb. to the present.  We both receive lots of e-mails, so  
didn't notice any shortage.


I have spoken to iiNet support - they tried sending e-mails to me and  
found no problem, which emphasises the random nature of the occurrences.


Any thoughts or insights into what is happening will be most  
gratefully received.


Cheers,
 Pat

mail problems still

[Adam Hewitt]

Hi All,

Well I tried cranking up Outlook for OS9 this morning and filled in my
account details and it works perfectly, so it is definitely something
with iMail (mail.app or whatever).

Is there a way that I can reinstall Mail without reinstalling
everything?

Cheers,

Adam.

Re: Bigpond Mail Problems

[Toby Oldham]

Hi Neil - I've recieved the same (or similar) problems on and off for about 3- 
4 weeks. I think it's a general Telstra issue, not necessarily mac related. I'm 
running a G4 466 with 10.2.4 and Apple's Mail app on a Telstra dialup plan.

Initially, I thought it was perhaps the fault of 10.2.4.

Cheers,

Tobes.


--- In [EMAIL PROTECTED], Neil Houghton [EMAIL PROTECTED] wrote:
 Hi all,
 
 Has anyone noticed erratic behaviour with Telstra Bigpond Mail recently.
 Over the last week or so (I'm not sure exactly when I first noticed it) I
 seem to be getting a lot of mail error messages. The message I get (I run
 Outlook Express) when I get info from the error log is:
 
 Error
 
 Could not retrieve mail from the account Neil Houghton.
 
 Explanation
 
 The server returned the following error
 
 local error; please try again later (AU).
 
 Error: 7002
 
 The error seems to be short term since I have OE set to check for mail every
 10 mins and I don't get a string of consecutive errors. Also often if I run
 send and receive immediately after an error it will run OK, though sometimes
 it takes two or three tries.
 
 From the error message it would seem that the problem is at Telstra's end?
 But as I say, the problem is quite frequent now whereas up until a week or
 so ago I never (or almost never that I remember) saw it.
 
 Has anyone else noticed this problem?
 
 400MHz Ti G4 Powerbook
 OS 9.1
 Outlook Express v5.02
 Telstra Bigpond dial-up using nation-wide 019830 #
 
 TIA
 
 Neil 
 
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Fax: +61 8 9841 6137
 Email: [EMAIL PROTECTED]

Bigpond Mail Problems

[Neil Houghton]

Hi all,

Has anyone noticed erratic behaviour with Telstra Bigpond Mail recently.
Over the last week or so (I'm not sure exactly when I first noticed it) I
seem to be getting a lot of mail error messages. The message I get (I run
Outlook Express) when I get info from the error log is:

Error

Could not retrieve mail from the account Neil Houghton.

Explanation

The server returned the following error

local error; please try again later (AU).

Error: 7002

The error seems to be short term since I have OE set to check for mail every
10 mins and I don't get a string of consecutive errors. Also often if I run
send and receive immediately after an error it will run OK, though sometimes
it takes two or three tries.

From the error message it would seem that the problem is at Telstra's end?
But as I say, the problem is quite frequent now whereas up until a week or
so ago I never (or almost never that I remember) saw it.

Has anyone else noticed this problem?

400MHz Ti G4 Powerbook
OS 9.1
Outlook Express v5.02
Telstra Bigpond dial-up using nation-wide 019830 #

TIA

Neil 

-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Fax: +61 8 9841 6137
Email: [EMAIL PROTECTED]

Re: OS-X and Mail problems... - HELP...

[Shay Telfer]

however baffled as to why I have the problem in Mail on OS-X where
when I download my mail from the server that the mail remains on the
server even though I have the preference set to delete it once I have
downloaded my emails...


For a possible fix, check out the end of the Macintouch reference 
today on this issue:


http://www.macintouch.com/mosxreaderreports63.html

Have fun,
Shay

--
=== Shay Telfer 
Perth, Western Australia Technomancer Sponsor WA's Solar Car
Opinions for hire [POQ] Sungroper
[EMAIL PROTECTED] fnord http://sungroper.asn.au/

Re: OS-X and Mail problems... - HELP...

[Doug Wilson]

on 10/31/01 7:28 PM, Wendy Austin  Thomas Oswin at [EMAIL PROTECTED] wrote:

 I use Mail in OS-X too (sorry Shay) I have no idea why your messages
 aren't being removed other than the suspicion that it could be a server
 problem, I have just returned from Scotland where I used a local server
 and all messages were removed from that server and they are also removed
 from my server here with no problems.
 
 Wendy

I remember reading somewhere that this is a bug that shows itself if you
have no extra mail rules set.
-- 
90% of being smart is knowing what you're dumb at.

Re: OS-X and Mail problems... - HELP...

[Doug Wilson]

on 10/31/01 11:16 PM, Andrew Nielsen at [EMAIL PROTECTED] wrote:

 Known bug. You're using immature software. I'd reiterate Shay's
 comment, in which he wondered why anyone would _want_ to use Apple's
 Mail app at the moment...

Even though it's still got a few bugs it's not bad software. For most people
it's as full featured as they'll ever need. The phrase most people does
not include a large portion of the regular contributors to this list. I
normally get over 200 emails a day to 5 different email accounts. I know
that some of the other people here get more than that. For the typical home
user Mail.app is all they need though.
-- 
Man is a dog's idea of what God should be. --Holbrook Jackson

Re: OS-X and Mail problems... - HELP...

[Andrew Nielsen]

At 12:21 +0800 01/11/2001, Doug Wilson wrote:

on 10/31/01 11:16 PM, Andrew Nielsen at [EMAIL PROTECTED] wrote:


Known bug. You're using immature software. I'd reiterate Shay's
comment, in which he wondered why anyone would _want_ to use Apple's
Mail app at the moment...


Even though it's still got a few bugs it's not bad software. For most people
it's as full featured as they'll ever need. The phrase most people does
not include a large portion of the regular contributors to this list. I
normally get over 200 emails a day to 5 different email accounts. I know
that some of the other people here get more than that. For the typical home
user Mail.app is all they need though.


No argument from me. However it's equivalent to a 1.0 release, and 
my point was that it is still immature, regardless of whether its 
feature set is appropriate to any given group of users.

--

Andrew Nielsen mailto:[EMAIL PROTECTED]
Starfish Technologies Pty Ltd http://www.starfish.net.au/
ACN 076 426 714 / ABN 49 426 849 601 Tel: 0500 555 677
Consultants in Unix, Mac OS, Windows  networking technologies

Re: OS-X and Mail problems... - HELP...

[Matthew Healey]

On 1/11/2001 12:26 PM, Andrew Nielsen [EMAIL PROTECTED] wrote:

 No argument from me. However it's equivalent to a 1.0 release, and
 my point was that it is still immature, regardless of whether its
 feature set is appropriate to any given group of users.

This is true. To be quite honest, the entire OS is a 1.0 release. The bug
list is a mile long, and the feature request list is even longer.

Please don't forget that OS9 has had 15 years to get to where it is now. OSX
(In it's current form) has only had about 2 or 3 years of really solid work.
There are some VERY exciting things coming. It just takes time.

:-)

PS... January will be fun!

Regards

Matthew Healey

-- 

Matthew Healey
Information Systems
Western Orthopaedic Clinic
[EMAIL PROTECTED]

Phone: +61 (08) 9423 8800
Fax: +61 (08) 9381 8300

Suite 213
25 McCourt Street
Subiaco 6006
Western Australia

Re: OS-X and Mail problems... - HELP...

[Wendy Austin Thomas Oswin]

On Thursday, November 1, 2001, at 08:21 , Doug Wilson wrote:



I remember reading somewhere that this is a bug that shows itself if you
have no extra mail rules set.


That is interesting - I have three extra mail rules set so perhaps that 
is why I haven't had the hassle. Worth a try for anyone with the 
problem. When I first got my TiBook I used Entourage under 9.1 but 
decided I liked Mail better (cleaner, brighter look) so switched over. 
I get about 170 Emails a day and Mail is more than capable of doing 
everything I want.


Wendy



Wendy Austin  Thomas Oswin
Coastal Road, Pomponette Beach
Mauritius Island
Tel/ans/fax 230 6257399
Mobile 230 2560182

OS-X and Mail problems... - HELP...

[Goodall-Smith]

Hi again,

Thanks to those for there help in getting my email addresses transferred
into Mail on OS-X I now have them with a bit of tweaking...

I am however baffled as to why I have the problem in Mail on OS-X where
when I download my mail from the server that the mail remains on the
server even though I have the preference set to delete it once I have
downloaded my emails... So every time I get new mail all the same old
emails come flowing back again and again. I can go the iinet via the
web and delete from the server via their web page but I don't want to
have to keep doing it this way...

I have tried everything I can think of over the past couple of days
including deleting preferences and re-inputting them. Changing various
settings in relation to mail and internet. Deleting my account in Mail
and putting in a new one. Restarting many many times throughout this
process.

I also checked with iinet who checked and tested my account out fully
while I was on the phone to them and all is working as it should from
their end...

This problem does not occur with Netscape Communicator using OS-9... But
I REALLY don't want to go backwards now I am using OS-X (and enjoying it
so far)

PLEASE - If anyone has any suggestions of what I can try, I would be
most grateful

Signed,

Desperate (Phil)


--
IMPORTANT:
The contents of this Email transmission are confidential and may be
protected by professional privilege. The contents are only intended
for the named recipient of this Email. If you have received this
message in error please notify us immediately and return or destroy
the original.



--
IMPORTANT:
The contents of this Email transmission are confidential and may be
protected by professional privilege. The contents are only intended
for the named recipient of this Email. If you have received this
message in error please notify us immediately and return or destroy
the original.



[Non-text portions of this message have been removed]

Re: OS-X and Mail problems... - HELP...

[Shay Telfer]

PLEASE - If anyone has any suggestions of what I can try, I would be
most grateful


Eudora.

Thanks,
Shay
--
=== Shay Telfer 
Perth, Western Australia Technomancer Sponsor WA's Solar Car
Opinions for hire [POQ] Sungroper
[EMAIL PROTECTED] fnord http://sungroper.asn.au/

Re: OS-X and Mail problems... - HELP...

[Wendy Austin Thomas Oswin]

On Wednesday, October 31, 2001, at 01:04 , Goodall-Smith wrote:


I am however baffled as to why I have the problem in Mail on OS-X where
when I download my mail from the server that the mail remains on the
server even though I have the preference


Hi Phil

I use Mail in OS-X too (sorry Shay) I have no idea why your messages 
aren't being removed other than the suspicion that it could be a server 
problem, I have just returned from Scotland where I used a local server 
and all messages were removed from that server and they are also removed 
from my server here with no problems.


Wendy


Wendy Austin  Thomas Oswin
Coastal Road, Pomponette Beach
Mauritius Island
Tel/ans/fax 230 6257399
Mobile 230 2560182

Re: OS-X and Mail problems... - HELP...

[Stephen Chape]

Hello Shay,

I had a similar problem a couple of months ago, before I upgraded to 
10.1.

I was at that time still using 9.1.
I finished up phoning my ISP (AAPT Smartchat) and I decided that a rogue 
email may have been causing the problem. I asked them to delete a bunch 
of my emails from their server from around the time the problem 
started  BINGO ... all was well again.


On Wednesday, October 31, 2001, at 05:23 PM, Shay Telfer wrote:


PLEASE - If anyone has any suggestions of what I can try, I would be
most grateful


Eudora.

Thanks,
Shay
--
=== Shay 
Telfer 

Perth, Western Australia Technomancer Sponsor WA's Solar Car
Opinions for hire [POQ] Sungroper
[EMAIL PROTECTED] fnord 
http://sungroper.asn.au/


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