Hi Ronni
It would seem that rather than “more calls than usual” it is a case of “more
expensive calls than usual”.
When my bank account showed that the auto recharge had been activated twice
last month I realised something was amiss. Virgin is being phased out across
Australia, originally to
Hi Laura,
Are you sure you have not been making more phone calls than usual
Your Virgin App should be able to show you all calls charged and Data use.
My Telstra app gives detailed usage - Calls & Data.
Kind Regards,
Ronni
Ronni Brown’s iPad Pro 12.9-inch 256GB
> On 6 Jul 2019, at 3:15
Thanks Ronni
Yes. All those settings are as you suggest and as they should be..That's what
makes this so strange. Nothing else has changed in the two or so years I have
had the phone.
Regards, Laura.
Sent from my iPad
> On 6 Jul 2019, at 2:43 pm, Tim Law wrote:
>
> Laura all phone calls
Laura all phone calls use the phone network and you’ll be charged as such. This
network is used when you access the Phone icon on your iPhone.
If you want to use the data network, ie via WiFi, then you need to use any of
the app based options such as Skype, Messenger, WhatsApp. These use what
Hi Laura,
Settings > Wi-Fi
Is Wi-Fi turned ON
Does it show you are connected to your home Wi-Fi Network?
Settings > Mobile - OFF
Mobile Data OFF not green
Kind regards,
Ronni
Sent from Ronni's iPhone 7 Plus
> On 6 Jul 2019, at 1:56 pm, Laura Webb wrote:
>
> Good afternoon all
>
> I have an
Good afternoon all
I have an iPhone 7. Most of my phone calls are made from home so I have mobile
data disabled and only use it occasionally if away from home. My mobile data is
with Virgin. I have an auto recharge system. Just recently auto charge had
been activated frequently rather than
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