customer or take an old one out via
the old system. We're hoping to get that under 15 minutes with Freeside.
marlon
- Original Message -
From: Mark Nash
To: WISPA General List
Sent: Friday, November 05, 2010 1:34 PM
Subject: [WISPA] Systems Management - Process
On Fri, Nov 05, 2010 at 09:15:42PM -0400, Tom DeReggi wrote:
This automagically happens when your script to automagically update
Nagios removes accounts which are marked as inactive.
Be careful with that idea. Automating that almost killed us. The
reason is that sometimes you may want to
This is lengthy, but worth discussion, I think...
I just had a long meeting with our general manager about Systems Management
(monitoring, documenting, updating, etc)
Let me explain...
We ALL have systems to
1. monitor our network
2. document our systems (IP addresses, equipment type, etc)
3.
I can tell you how I solved these problems but it might start a big thread
again...
The key is to force the documentation, activity (monitoring, cpe function)
and billing in sync. I've not seen multiple applications stay together by
human hand. Maybe it would work if someone's entire job was
-
From: Josh Luthman
To: WISPA General List
Sent: Friday, November 05, 2010 2:45 PM
Subject: Re: [WISPA] Systems Management - Process
I can tell you how I solved these problems but it might start a big thread
again...
The key is to force the documentation, activity (monitoring, cpe
Plates are a better choice, I found.
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Josh Luthman
Sent: Friday, November 05, 2010 5:46 PM
To: WISPA General List
Subject: Re: [WISPA] Systems Management - Process
I can tell you how I solved
: [WISPA] Systems Management - Process
My old system of writing it all on the back my business cards and discarded
Burger King napkins found on the floor of the van worked for awhile but
quickly failed. Napkins sometimes got used for other purposes after they had
the information on them so I
being out of sync with our billing at
least, then it was mainly monitoring and keeping track of IP addresses
equipment types.
- Original Message -
From: Josh Luthman
To: WISPA General List
Sent: Friday, November 05, 2010 2:45 PM
Subject: Re: [WISPA] Systems Management - Process
On Fri, Nov 05, 2010 at 02:34:01PM -0700, Mark Nash wrote:
This is lengthy, but worth discussion, I think...
Unless there is a good process in place to ensure that these
systems get updated when components on our networks are
added/removed/replaced/changed.
That place is the billing
This is why we wrote wispmon. Handles virtually all this in a single platform.
Cameron
On Friday, November 5, 2010, Scott Lambert lamb...@lambertfam.org wrote:
On Fri, Nov 05, 2010 at 02:34:01PM -0700, Mark Nash wrote:
This is lengthy, but worth discussion, I think...
Unless there is a good
, November 05, 2010 8:22 PM
Subject: Re: [WISPA] Systems Management - Process
This is why we wrote wispmon. Handles virtually all this in a single
platform.
Cameron
On Friday, November 5, 2010, Scott Lambert lamb...@lambertfam.org wrote:
On Fri, Nov 05, 2010 at 02:34:01PM -0700, Mark Nash wrote
Scott hit the nail on the head with a number points so I will not rehash them,
but I do agree you should integrate most of that info with your billing system
(PowerCode, if I'm not mistaken).
We've written scripts to integrate our billing system, Platypus, with all of
the back-end systems used
billing at least, then it was mainly monitoring and keeping track of
IP addresses equipment types.
- Original Message -
From: Josh Luthman
To: WISPA General List
Sent: Friday, November 05, 2010 2:45 PM
Subject: Re: [WISPA] Systems Management - Process
I can tell you how I solved
Luthman
To: WISPA General List
Sent: Friday, November 05, 2010 2:45 PM
Subject: Re: [WISPA] Systems Management - Process
I can tell you how I solved these problems but it might start a big
thread again...
The key is to force the documentation, activity (monitoring, cpe
function) and billing
Sadly. I agree! J
I think most of us were there in the beginning!
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mark Nash
Sent: Friday, November 05, 2010 5:54 PM
To: WISPA General List
Subject: Re: [WISPA] Systems Management - Process
to be elsewhere.
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Scott Lambert
Sent: Friday, November 05, 2010 8:06 PM
To: WISPA General List
Subject: Re: [WISPA] Systems Management - Process
On Fri, Nov 05, 2010 at 02:34:01PM
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