Sent from my iPhone
On Nov 5, 2010, at 6:17 PM, "Mark Nash" <[email protected]> wrote:
Also, we USED to have HUMONGOUS discrepancies in setting speed
limits for customers before the traffic management was integrated
with the billing system. We use Powercode for this right now.
In the beginning, we speed limited people at each AP. The biggest
problem then was that people were not limited at all (this happened
quite a bit), until I went in and mandated that every AP on our
system was pre-populated with a 512k limit for every IP address on
its subnet. That did bring up the issue invevitably as people felt
their connection was "slow".
This also happened to me since, I wasn't controlling customer's bw.
After applying bw management some complained that their connection was
slow. They're getting used to it by now. Controlling bw has helped our
network so much and I find it more reliable, if I would have known
this I would have done it earlier.
That took a load off of our systems being out of sync with our
billing at least, then it was mainly monitoring and keeping track of
IP addresses & equipment types.
----- Original Message -----
From: Josh Luthman
To: WISPA General List
Sent: Friday, November 05, 2010 2:45 PM
Subject: Re: [WISPA] Systems Management - Process
I can tell you how I solved these problems but it might start a big
thread again...
The key is to force the documentation, activity (monitoring, cpe
function) and billing in sync. I've not seen multiple applications
stay together by human hand. Maybe it would work if someone's
entire job was dedicated to it.
On Nov 5, 2010 5:36 PM, "Mark Nash" <[email protected]> wrote:
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