Re: [WISPA] Billing Solution

2018-02-03 Thread Mike Hammett
But it's not their job. I'm not asking them to do my laundry either. 

That's the responsibility of whatever is feeding data to Authorize.Net\IP Pay. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "ralph"  
To: "WISPA General List"  
Sent: Saturday, February 3, 2018 7:56:45 PM 
Subject: Re: [WISPA] Billing Solution 



If you haven’t heard of that, Mike, then you haven’t used Authorize.net. 

It IS IP Pay’s responsibility to listen to the customer’s needs. If they want 
to stand out, then they will also adjust to and meet those needs. They should 
at LEAST provide a similar level of service to Authorize.net. Like I said, we 
are small and things like that help a LOT! 

Otherwise the customer leaves. Maybe one day they will understand that they 
need to be flexible. And it looks like I am not the only one with similar 
views. 

Ralph 




From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Mike Hammett 
Sent: Saturday, February 3, 2018 6:58 PM 
To: WISPA General List  
Subject: Re: [WISPA] Billing Solution 


It's not IP Pay's responsibility to do that. That's WiFiRush's responsibility. 
I've never heard of the credit card processor being involved at that level. 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/googleicon.pnghttp://www.ics-il.com/images/linkedinicon.pnghttp://www.ics-il.com/images/twittericon.png
Midwest Internet Exchange 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/linkedinicon.pnghttp://www.ics-il.com/images/twittericon.png
The Brothers WISP 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/youtubeicon.png



From: "ralph" < ralphli...@bsrg.org > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Saturday, February 3, 2018 10:46:46 AM 
Subject: Re: [WISPA] Billing Solution 
I will tell you my issue with IP Pay. 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush) uses 
Authorize.net. Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides. I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not. They also say that I must manually 
look up records of any past transactions in their web site. This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there. 

I once almost started using them but this issue stopped the show. Unfortunately 
they started billing me a monthly fee even though I never officially started 
using them and never processed any transactions at all. It was a lot of 
difficulty to make them stop charging me. 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs! 

Ralph 



From: wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org ] On 
Behalf Of Mike Hammett 
Sent: Thursday, January 18, 2018 9:01 AM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive. 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/googleicon.pnghttp://www.ics-il.com/images/linkedinicon.pnghttp://www.ics-il.com/images/twittericon.png
Midwest Internet Exchange 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/linkedinicon.pnghttp://www.ics-il.com/images/twittericon.png
The Brothers WISP 
http://www.ics-il.com/images/fbicon.pnghttp://www.ics-il.com/images/youtubeicon.png



From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 4:25:00 PM 
Subject: Re: [WISPA] Billing Solution 
Agreed! 


Josh Richesin 
Phone: (541) 699-0030 | Fax (541) 526-0988 
j...@surelinebroadband.com 
www.surelinebroadband.com 
596 SW 4 th Street | Mail: 380 SW 5 th Street 
Madras, OR 97741 



From: < wireless-boun...@wispa.org > on behalf of Brett A Mansfield < 
li...@silverlakeinternet.com > 
Reply-To: WISPA General List < wireless@wispa.org > 
Date: Wednesday, January 17, 2018 at 2:20 PM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc. 

Thank you, 

Brett A Mansfield 


On Jan 17, 

Re: [WISPA] Billing Solution

2018-02-03 Thread ralph
If you haven’t heard of that, Mike, then you haven’t used Authorize.net.

 

It IS IP Pay’s responsibility to listen to the customer’s  needs. If they want 
to stand out, then they will also adjust to and meet those needs. They should 
at LEAST provide a similar level of service to Authorize.net. Like I said, we 
are small and things like that help a LOT!

 

Otherwise the customer leaves.  Maybe one day they will understand that they 
need to be flexible.  And it looks like I am not the only one with similar 
views.

 

Ralph

 

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Mike Hammett
Sent: Saturday, February 3, 2018 6:58 PM
To: WISPA General List 
Subject: Re: [WISPA] Billing Solution

 

It's not IP Pay's responsibility to do that. That's WiFiRush's responsibility. 
I've never heard of the credit card processor being involved at that level.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  
 
  Midwest Internet Exchange
   
  
 
  The Brothers WISP
   
 

  _  

From: "ralph" mailto:ralphli...@bsrg.org> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Saturday, February 3, 2018 10:46:46 AM
Subject: Re: [WISPA] Billing Solution

I will tell you my issue with IP Pay.

 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
Authorize.net. Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides.  I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not.  They also say that I must manually 
look up records of any past transactions in their web site.  This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there.

 

I once almost started using them but this issue stopped the show.  
Unfortunately they started billing me a monthly fee even though I never 
officially started using them and never processed any transactions at all.  It 
was a lot of difficulty to make them stop charging me.

 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs!

 

Ralph

 

From: wireless-boun...@wispa.org   
[mailto:wireless-boun...@wispa.org] On Behalf Of Mike Hammett
Sent: Thursday, January 18, 2018 9:01 AM
To: WISPA General List mailto:wireless@wispa.org> >
Subject: Re: [WISPA] Billing Solution

 

I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  
 
  Midwest Internet Exchange
   
  
 
  The Brothers WISP
   
 

  _  

From: "Josh Richesin" mailto:j...@surelinebroadband.com> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Wednesday, January 17, 2018 4:25:00 PM
Subject: Re: [WISPA] Billing Solution

Agreed!

 

 

Josh Richesin 

Phone: (541) 699-0030  |  Fax (541) 526-0988

  j...@surelinebroadband.com

  www.surelinebroadband.com

596 SW 4th Street  |  Mail: 380 SW 5th Street

Madras, OR 97741

 

 

From: mailto:wireless-boun...@wispa.org> > on 
behalf of Brett A Mansfield mailto:li...@silverlakeinternet.com> >
Reply-To: WISPA General List mailto:wireless@wispa.org> >
Date: Wednesday, January 17, 2018 at 2:20 PM
To: WISPA General List mailto:wireless@wispa.org> >
Subject: Re: [WISPA] Billing Solution

 

Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, 

Re: [WISPA] Billing Solution

2018-02-03 Thread Josh Luthman
What does it have that Powercode doesn't?


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Sat, Feb 3, 2018 at 8:31 PM, Matt Hoppes <
mattli...@rivervalleyinternet.net> wrote:

> Well that’s what I mean. I need to look at everything when we go to make
> our change.
>
> Just looking at the surface it’s like $58/month.
>
> If it’s several hundred I’ll probably move everything.
>
> I do like the simplicity of stripe and the app makes it very easy to see
> what’s going on.
>
> On Feb 3, 2018, at 20:05, Josh Luthman 
> wrote:
>
> 30c per transaction too.  Which is ironic that you're not complaining
> about ;P
>
> Josh Luthman
> Office: 937-552-2340 <(937)%20552-2340>
> Direct: 937-552-2343 <(937)%20552-2343>
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Feb 3, 2018 8:01 PM, "Matt Hoppes" 
> wrote:
>
>> 2.6% vs 2.9%.
>>
>> Plus stripe doesn’t have 10,000 fees
>>
>> Compliance fees
>> Government fees
>> PCI fees
>> Parking lot restriping fees
>>
>> We are about to re do our entire billing system. I’ll run the numbers and
>> let you know.
>>
>> It appears to be a difference of about $58 per month that using stripe
>> costs me.
>>
>> On Feb 3, 2018, at 19:48, Josh Luthman 
>> wrote:
>>
>> Depends how much revenue you do.  The difference of what I'm paying
>> versus what the website said would be for me.
>>
>> Josh Luthman
>> Office: 937-552-2340 <(937)%20552-2340>
>> Direct: 937-552-2343 <(937)%20552-2343>
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Feb 3, 2018 7:47 PM, "Matt Hoppes" 
>> wrote:
>>
>>> Josh. Stripe isn’t that much more than ippay
>>>
>>> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
>>>
>>> Matt sorry trying to catch up on this (long) thread.. What's your
>>> recommendation?
>>>
>>> On Feb 3, 2018 8:11 PM, "Matt Hoppes" 
>>> wrote:
>>>
 Takes two minutes to setup.

  Very easy to review info from their app. Web interface is very easy to
 use.

 On Feb 3, 2018, at 19:04, Mike Hammett 
 wrote:

 In what way would Stripe be better? I like at people that use Stripe
 like the people that get their automotive parts from Walmart. Yeah, you
 could, but...



 -
 Mike Hammett
 Intelligent Computing Solutions 
 
 
 
 
 Midwest Internet Exchange 
 
 
 
 The Brothers WISP 
 
 
 --
 *From: *"Matt Hoppes" 
 *To: *"WISPA General List" 
 *Sent: *Saturday, February 3, 2018 11:54:07 AM
 *Subject: *Re: [WISPA] Billing Solution

 Exactly. Stripe has very very nice records of every thing. Very user
 friendly web and app.

 IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its
 job. But it’s not pretty.

 Stripe is like the hot new Tesla pickup. Maybe it costs just a tad
 more. But it’s way better, IMHO.

 On Feb 3, 2018, at 12:37, Jeff Evans  wrote:

 CTI (IP Pay) is generally not flexible and not all that ISP friendly
 IMHO.  Although I do use IP PAY integrated with VISP and have no issues
 with it other than what you describe in looking up transactions.


 Jeff

 On 2/3/2018 11:46 AM, ralph wrote:

 I will tell you my issue with IP Pay.



 We aren’t large. Our network runs like a giant Hotspot and most
 customers pay monthly when their time runs out.. Our billing
 solution(WiFiRush)  uses Authorize.net. Authorize.net sends a payment
 receipt with transaction number, etc. to the Email address the customer
 provides.  I also receive a copy, which is automatically sent to a folder
 that is only used in case there is a catastrophic failure of something and
 all billing records get lost.



 IP Pay is inflexible and refuses to do that. They want my system to
 send the receipt to the customer, which it does not.  They also say that I
 must manually look up records of any past transactions in their web site.
 This is cumbersome and (for me) it is much easier to search for the
 customer name in my backup receipts that were Emailed. I seldom need them
 but it is good to know they are there.



 I once almost started using them but this issue stopped the show.
 Unfortunately they started billing me a monthly fee even though I never
 officially started using them and never processed any transactions at al

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
Well that’s what I mean. I need to look at everything when we go to make our 
change. 

Just looking at the surface it’s like $58/month. 

If it’s several hundred I’ll probably move everything. 

I do like the simplicity of stripe and the app makes it very easy to see what’s 
going on. 

> On Feb 3, 2018, at 20:05, Josh Luthman  wrote:
> 
> 30c per transaction too.  Which is ironic that you're not complaining about ;P
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
>> On Feb 3, 2018 8:01 PM, "Matt Hoppes"  
>> wrote:
>> 2.6% vs 2.9%. 
>> 
>> Plus stripe doesn’t have 10,000 fees
>> 
>> Compliance fees
>> Government fees
>> PCI fees
>> Parking lot restriping fees
>> 
>> We are about to re do our entire billing system. I’ll run the numbers and 
>> let you know. 
>> 
>> It appears to be a difference of about $58 per month that using stripe costs 
>> me. 
>> 
>>> On Feb 3, 2018, at 19:48, Josh Luthman  wrote:
>>> 
>>> Depends how much revenue you do.  The difference of what I'm paying versus 
>>> what the website said would be for me.
>>> 
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> 
 On Feb 3, 2018 7:47 PM, "Matt Hoppes"  
 wrote:
 Josh. Stripe isn’t that much more than ippay
 
> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
> 
> Matt sorry trying to catch up on this (long) thread.. What's your 
> recommendation? 
> 
>> On Feb 3, 2018 8:11 PM, "Matt Hoppes" 
>>  wrote:
>> Takes two minutes to setup. 
>> 
>>  Very easy to review info from their app. Web interface is very easy to 
>> use. 
>> 
>>> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>>> 
>>> In what way would Stripe be better? I like at people that use Stripe 
>>> like the people that get their automotive parts from Walmart. Yeah, you 
>>> could, but...
>>> 
>>> 
>>> 
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> 
>>> Midwest Internet Exchange
>>> 
>>> The Brothers WISP
>>> 
>>> From: "Matt Hoppes" 
>>> To: "WISPA General List" 
>>> Sent: Saturday, February 3, 2018 11:54:07 AM
>>> Subject: Re: [WISPA] Billing Solution
>>> 
>>> Exactly. Stripe has very very nice records of every thing. Very user 
>>> friendly web and app. 
>>> 
>>> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its 
>>> job. But it’s not pretty. 
>>> 
>>> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad 
>>> more. But it’s way better, IMHO. 
>>> 
>>> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>>> 
>>> CTI (IP Pay) is generally not flexible and not all that ISP friendly 
>>> IMHO.  Although I do use IP PAY integrated with VISP and have no issues 
>>> with it other than what you describe in looking up transactions.
>>> 
>>> 
>>> Jeff
>>> 
>>> On 2/3/2018 11:46 AM, ralph wrote:
>>> I will tell you my issue with IP Pay.
>>> 
>>>  
>>> 
>>> We aren’t large. Our network runs like a giant Hotspot and most 
>>> customers pay monthly when their time runs out.. Our billing 
>>> solution(WiFiRush)  uses Authorize.net. Authorize.net sends a payment 
>>> receipt with transaction number, etc. to the Email address the customer 
>>> provides.  I also receive a copy, which is automatically sent to a 
>>> folder that is only used in case there is a catastrophic failure of 
>>> something and all billing records get lost.
>>> 
>>>  
>>> 
>>> IP Pay is inflexible and refuses to do that. They want my system to 
>>> send the receipt to the customer, which it does not.  They also say 
>>> that I must manually look up records of any past transactions in their 
>>> web site.  This is cumbersome and (for me) it is much easier to search 
>>> for the customer name in my backup receipts that were Emailed. I seldom 
>>> need them but it is good to know they are there.
>>> 
>>>  
>>> 
>>> I once almost started using them but this issue stopped the show.  
>>> Unfortunately they started billing me a monthly fee even though I never 
>>> officially started using them and never processed any transactions at 
>>> all.  It was a lot of difficulty to make them stop charging 
>>> me.
>>> 
>>>  
>>> 
>>> If they would simply send the receipts, like Authorize.net does, I 
>>> would probably switch to them since they are supposedly “ISP Friendly”. 
>>> I can’t believe this is not an option of theirs!
>>> 
>>>  
>>> 
>>> Ralph
>>> 
>>>  
>>> 
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>>> Behalf Of Mike Hammett
>>> Sent: Thursday, January 18, 2018 9:01 AM
>>> To: WISPA General List 
>

Re: [WISPA] Billing Solution

2018-02-03 Thread Josh Luthman
30c per transaction too.  Which is ironic that you're not complaining about
;P

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Feb 3, 2018 8:01 PM, "Matt Hoppes" 
wrote:

> 2.6% vs 2.9%.
>
> Plus stripe doesn’t have 10,000 fees
>
> Compliance fees
> Government fees
> PCI fees
> Parking lot restriping fees
>
> We are about to re do our entire billing system. I’ll run the numbers and
> let you know.
>
> It appears to be a difference of about $58 per month that using stripe
> costs me.
>
> On Feb 3, 2018, at 19:48, Josh Luthman 
> wrote:
>
> Depends how much revenue you do.  The difference of what I'm paying versus
> what the website said would be for me.
>
> Josh Luthman
> Office: 937-552-2340 <(937)%20552-2340>
> Direct: 937-552-2343 <(937)%20552-2343>
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>
> On Feb 3, 2018 7:47 PM, "Matt Hoppes" 
> wrote:
>
>> Josh. Stripe isn’t that much more than ippay
>>
>> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
>>
>> Matt sorry trying to catch up on this (long) thread.. What's your
>> recommendation?
>>
>> On Feb 3, 2018 8:11 PM, "Matt Hoppes" 
>> wrote:
>>
>>> Takes two minutes to setup.
>>>
>>>  Very easy to review info from their app. Web interface is very easy to
>>> use.
>>>
>>> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>>>
>>> In what way would Stripe be better? I like at people that use Stripe
>>> like the people that get their automotive parts from Walmart. Yeah, you
>>> could, but...
>>>
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions 
>>> 
>>> 
>>> 
>>> 
>>> Midwest Internet Exchange 
>>> 
>>> 
>>> 
>>> The Brothers WISP 
>>> 
>>> 
>>> --
>>> *From: *"Matt Hoppes" 
>>> *To: *"WISPA General List" 
>>> *Sent: *Saturday, February 3, 2018 11:54:07 AM
>>> *Subject: *Re: [WISPA] Billing Solution
>>>
>>> Exactly. Stripe has very very nice records of every thing. Very user
>>> friendly web and app.
>>>
>>> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its
>>> job. But it’s not pretty.
>>>
>>> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more.
>>> But it’s way better, IMHO.
>>>
>>> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>>>
>>> CTI (IP Pay) is generally not flexible and not all that ISP friendly
>>> IMHO.  Although I do use IP PAY integrated with VISP and have no issues
>>> with it other than what you describe in looking up transactions.
>>>
>>>
>>> Jeff
>>>
>>> On 2/3/2018 11:46 AM, ralph wrote:
>>>
>>> I will tell you my issue with IP Pay.
>>>
>>>
>>>
>>> We aren’t large. Our network runs like a giant Hotspot and most
>>> customers pay monthly when their time runs out.. Our billing
>>> solution(WiFiRush)  uses Authorize.net. Authorize.net sends a payment
>>> receipt with transaction number, etc. to the Email address the customer
>>> provides.  I also receive a copy, which is automatically sent to a folder
>>> that is only used in case there is a catastrophic failure of something and
>>> all billing records get lost.
>>>
>>>
>>>
>>> IP Pay is inflexible and refuses to do that. They want my system to send
>>> the receipt to the customer, which it does not.  They also say that I must
>>> manually look up records of any past transactions in their web site.  This
>>> is cumbersome and (for me) it is much easier to search for the customer
>>> name in my backup receipts that were Emailed. I seldom need them but it is
>>> good to know they are there.
>>>
>>>
>>>
>>> I once almost started using them but this issue stopped the show.
>>> Unfortunately they started billing me a monthly fee even though I never
>>> officially started using them and never processed any transactions at all.
>>> It was a lot of difficulty to make them stop charging me.
>>>
>>>
>>>
>>> If they would simply send the receipts, like Authorize.net does, I
>>> would probably switch to them since they are supposedly “ISP Friendly”. I
>>> can’t believe this is not an option of theirs!
>>>
>>>
>>>
>>> Ralph
>>>
>>>
>>>
>>> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org
>>> ] *On Behalf Of *Mike Hammett
>>> *Sent:* Thursday, January 18, 2018 9:01 AM
>>> *To:* WISPA General List  
>>> *Subject:* Re: [WISPA] Billing Solution
>>>
>>>
>>>
>>> I think you need to re-visit IP Pay, Propay, etc. for current quotes.
>>> Stripe absolutely is more expensive.
>>>
>>>
>>>
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions 

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
2.6% vs 2.9%. 

Plus stripe doesn’t have 10,000 fees

Compliance fees
Government fees
PCI fees
Parking lot restriping fees

We are about to re do our entire billing system. I’ll run the numbers and let 
you know. 

It appears to be a difference of about $58 per month that using stripe costs 
me. 

> On Feb 3, 2018, at 19:48, Josh Luthman  wrote:
> 
> Depends how much revenue you do.  The difference of what I'm paying versus 
> what the website said would be for me.
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> 
>> On Feb 3, 2018 7:47 PM, "Matt Hoppes"  
>> wrote:
>> Josh. Stripe isn’t that much more than ippay
>> 
>>> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
>>> 
>>> Matt sorry trying to catch up on this (long) thread.. What's your 
>>> recommendation? 
>>> 
 On Feb 3, 2018 8:11 PM, "Matt Hoppes"  
 wrote:
 Takes two minutes to setup. 
 
  Very easy to review info from their app. Web interface is very easy to 
 use. 
 
> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
> 
> In what way would Stripe be better? I like at people that use Stripe like 
> the people that get their automotive parts from Walmart. Yeah, you could, 
> but...
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Matt Hoppes" 
> To: "WISPA General List" 
> Sent: Saturday, February 3, 2018 11:54:07 AM
> Subject: Re: [WISPA] Billing Solution
> 
> Exactly. Stripe has very very nice records of every thing. Very user 
> friendly web and app. 
> 
> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its 
> job. But it’s not pretty. 
> 
> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more. 
> But it’s way better, IMHO. 
> 
> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
> 
> CTI (IP Pay) is generally not flexible and not all that ISP friendly 
> IMHO.  Although I do use IP PAY integrated with VISP and have no issues 
> with it other than what you describe in looking up transactions.
> 
> 
> Jeff
> 
> On 2/3/2018 11:46 AM, ralph wrote:
> I will tell you my issue with IP Pay.
> 
>  
> 
> We aren’t large. Our network runs like a giant Hotspot and most customers 
> pay monthly when their time runs out.. Our billing solution(WiFiRush)  
> uses Authorize.net. Authorize.net sends a payment receipt 
> with transaction number, etc. to the Email address the customer provides. 
>  I also receive a copy, which is automatically sent to a folder that is 
> only used in case there is a catastrophic failure of something and all 
> billing records get lost.
> 
>  
> 
> IP Pay is inflexible and refuses to do that. They want my system to send 
> the receipt to the customer, which it does not.  They also say that I 
> must manually look up records of any past transactions in their web site. 
>  This is cumbersome and (for me) it is much easier to search for the 
> customer name in my backup receipts that were Emailed. I seldom need them 
> but it is good to know they are there.
> 
>  
> 
> I once almost started using them but this issue stopped the show.  
> Unfortunately they started billing me a monthly fee even though I never 
> officially started using them and never processed any transactions at 
> all.  It was a lot of difficulty to make them stop charging me.
> 
>  
> 
> If they would simply send the receipts, like Authorize.net does, I would 
> probably switch to them since they are supposedly “ISP Friendly”. I can’t 
> believe this is not an option of theirs!
> 
>  
> 
> Ralph
> 
>  
> 
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Mike Hammett
> Sent: Thursday, January 18, 2018 9:01 AM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
> 
>  
> 
> I think you need to re-visit IP Pay, Propay, etc. for current quotes. 
> Stripe absolutely is more expensive.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 4:25:00 PM
> Subject: Re: [WISPA] Billing Solution
> 
> Agreed!
> 
>  
> 
>  
> 
> Josh Richesin
> 
> Phone: (541) 699-0030  |  Fax (541) 526-0988
> 
> j...@surelinebroadband.com
> 
> www.surelinebroadband.com
> 
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
> 
> Madras, OR 97741
> 
>  
> 
>  
> 
> From

Re: [WISPA] Billing Solution

2018-02-03 Thread Josh Luthman
Depends how much revenue you do.  The difference of what I'm paying versus
what the website said would be for me.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Feb 3, 2018 7:47 PM, "Matt Hoppes" 
wrote:

> Josh. Stripe isn’t that much more than ippay
>
> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
>
> Matt sorry trying to catch up on this (long) thread.. What's your
> recommendation?
>
> On Feb 3, 2018 8:11 PM, "Matt Hoppes" 
> wrote:
>
>> Takes two minutes to setup.
>>
>>  Very easy to review info from their app. Web interface is very easy to
>> use.
>>
>> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>>
>> In what way would Stripe be better? I like at people that use Stripe like
>> the people that get their automotive parts from Walmart. Yeah, you could,
>> but...
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions 
>> 
>> 
>> 
>> 
>> Midwest Internet Exchange 
>> 
>> 
>> 
>> The Brothers WISP 
>> 
>> 
>> --
>> *From: *"Matt Hoppes" 
>> *To: *"WISPA General List" 
>> *Sent: *Saturday, February 3, 2018 11:54:07 AM
>> *Subject: *Re: [WISPA] Billing Solution
>>
>> Exactly. Stripe has very very nice records of every thing. Very user
>> friendly web and app.
>>
>> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its
>> job. But it’s not pretty.
>>
>> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more.
>> But it’s way better, IMHO.
>>
>> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>>
>> CTI (IP Pay) is generally not flexible and not all that ISP friendly
>> IMHO.  Although I do use IP PAY integrated with VISP and have no issues
>> with it other than what you describe in looking up transactions.
>>
>>
>> Jeff
>>
>> On 2/3/2018 11:46 AM, ralph wrote:
>>
>> I will tell you my issue with IP Pay.
>>
>>
>>
>> We aren’t large. Our network runs like a giant Hotspot and most customers
>> pay monthly when their time runs out.. Our billing solution(WiFiRush)  uses
>> Authorize.net. Authorize.net sends a payment receipt with transaction
>> number, etc. to the Email address the customer provides.  I also receive a
>> copy, which is automatically sent to a folder that is only used in case
>> there is a catastrophic failure of something and all billing records get
>> lost.
>>
>>
>>
>> IP Pay is inflexible and refuses to do that. They want my system to send
>> the receipt to the customer, which it does not.  They also say that I must
>> manually look up records of any past transactions in their web site.  This
>> is cumbersome and (for me) it is much easier to search for the customer
>> name in my backup receipts that were Emailed. I seldom need them but it is
>> good to know they are there.
>>
>>
>>
>> I once almost started using them but this issue stopped the show.
>> Unfortunately they started billing me a monthly fee even though I never
>> officially started using them and never processed any transactions at all.
>> It was a lot of difficulty to make them stop charging me.
>>
>>
>>
>> If they would simply send the receipts, like Authorize.net does, I would
>> probably switch to them since they are supposedly “ISP Friendly”. I can’t
>> believe this is not an option of theirs!
>>
>>
>>
>> Ralph
>>
>>
>>
>> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org
>> ] *On Behalf Of *Mike Hammett
>> *Sent:* Thursday, January 18, 2018 9:01 AM
>> *To:* WISPA General List  
>> *Subject:* Re: [WISPA] Billing Solution
>>
>>
>>
>> I think you need to re-visit IP Pay, Propay, etc. for current quotes.
>> Stripe absolutely is more expensive.
>>
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions 
>> 
>> 
>> 
>> 
>> Midwest Internet Exchange 
>> 
>> 
>> 
>> The Brothers WISP 
>> 
>> 
>> --
>>
>> *From: *"Josh Richesin" 
>> *To: *"WISPA General List" 
>> *Sent: *Wednesday, January 17, 2018 4:25:00 PM
>> *Subject: *Re: [WISPA] Billing Solution
>>
>> Agreed!
>>
>>
>>

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
Josh. Stripe isn’t that much more than ippay

> On Feb 3, 2018, at 19:18, Artie Darrell  wrote:
> 
> Matt sorry trying to catch up on this (long) thread.. What's your 
> recommendation? 
> 
>> On Feb 3, 2018 8:11 PM, "Matt Hoppes"  
>> wrote:
>> Takes two minutes to setup. 
>> 
>>  Very easy to review info from their app. Web interface is very easy to use. 
>> 
>>> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>>> 
>>> In what way would Stripe be better? I like at people that use Stripe like 
>>> the people that get their automotive parts from Walmart. Yeah, you could, 
>>> but...
>>> 
>>> 
>>> 
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> 
>>> Midwest Internet Exchange
>>> 
>>> The Brothers WISP
>>> 
>>> From: "Matt Hoppes" 
>>> To: "WISPA General List" 
>>> Sent: Saturday, February 3, 2018 11:54:07 AM
>>> Subject: Re: [WISPA] Billing Solution
>>> 
>>> Exactly. Stripe has very very nice records of every thing. Very user 
>>> friendly web and app. 
>>> 
>>> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its job. 
>>> But it’s not pretty. 
>>> 
>>> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more. 
>>> But it’s way better, IMHO. 
>>> 
>>> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>>> 
>>> CTI (IP Pay) is generally not flexible and not all that ISP friendly IMHO.  
>>> Although I do use IP PAY integrated with VISP and have no issues with it 
>>> other than what you describe in looking up transactions.
>>> 
>>> 
>>> Jeff
>>> 
>>> On 2/3/2018 11:46 AM, ralph wrote:
>>> I will tell you my issue with IP Pay.
>>> 
>>>  
>>> 
>>> We aren’t large. Our network runs like a giant Hotspot and most customers 
>>> pay monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
>>> Authorize.net. Authorize.net sends a payment receipt with transaction 
>>> number, etc. to the Email address the customer provides.  I also receive a 
>>> copy, which is automatically sent to a folder that is only used in case 
>>> there is a catastrophic failure of something and all billing records get 
>>> lost.
>>> 
>>>  
>>> 
>>> IP Pay is inflexible and refuses to do that. They want my system to send 
>>> the receipt to the customer, which it does not.  They also say that I must 
>>> manually look up records of any past transactions in their web site.  This 
>>> is cumbersome and (for me) it is much easier to search for the customer 
>>> name in my backup receipts that were Emailed. I seldom need them but it is 
>>> good to know they are there.
>>> 
>>>  
>>> 
>>> I once almost started using them but this issue stopped the show.  
>>> Unfortunately they started billing me a monthly fee even though I never 
>>> officially started using them and never processed any transactions at all.  
>>> It was a lot of difficulty to make them stop charging me.
>>> 
>>>  
>>> 
>>> If they would simply send the receipts, like Authorize.net does, I would 
>>> probably switch to them since they are supposedly “ISP Friendly”. I can’t 
>>> believe this is not an option of theirs!
>>> 
>>>  
>>> 
>>> Ralph
>>> 
>>>  
>>> 
>>> From: wireless-boun...@wispa.org   
>>> [mailto:wireless-boun...@wispa.org] On Behalf Of Mike Hammett
>>> Sent: Thursday, January 18, 2018 9:01 AM
>>> To: WISPA General List 
>>> Subject: Re: [WISPA] Billing Solution
>>> 
>>>  
>>> 
>>> I think you need to re-visit IP Pay, Propay, etc. for current quotes. 
>>> Stripe absolutely is more expensive.
>>> 
>>> 
>>> 
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> 
>>> Midwest Internet Exchange
>>> 
>>> The Brothers WISP
>>> 
>>> 
>>> From: "Josh Richesin" 
>>> To: "WISPA General List" 
>>> Sent: Wednesday, January 17, 2018 4:25:00 PM
>>> Subject: Re: [WISPA] Billing Solution
>>> 
>>> Agreed!
>>> 
>>>  
>>> 
>>>  
>>> 
>>> Josh Richesin
>>> 
>>> Phone: (541) 699-0030  |  Fax (541) 526-0988
>>> 
>>> j...@surelinebroadband.com
>>> 
>>> www.surelinebroadband.com
>>> 
>>> 596 SW 4th Street  |  Mail: 380 SW 5th Street
>>> 
>>> Madras, OR 97741
>>> 
>>>  
>>> 
>>>  
>>> 
>>> From:  on behalf of Brett A Mansfield 
>>> 
>>> Reply-To: WISPA General List 
>>> Date: Wednesday, January 17, 2018 at 2:20 PM
>>> To: WISPA General List 
>>> Subject: Re: [WISPA] Billing Solution
>>> 
>>>  
>>> 
>>> Still lower than the quotes I got from all the others. Plus, it’s easier to 
>>> configure, manage, use, etc.
>>> 
>>> Thank you,
>>> 
>>> Brett A Mansfield
>>> 
>>> 
>>> On Jan 17, 2018, at 3:07 PM, Josh Luthman  
>>> wrote:
>>> 
>>> Only 50% higher, geez.
>>> 
>>> 
>>> 
>>>  
>>> 
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> 
>>>  
>>> 
>>> On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett  
>>> wrote:
>>> 
>>> Stripe's published pricing is way above the ISP-focused providers.
>>> 
>>> 
>>> 
>>> -
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> 
>>> Midwest Internet Exchange
>>> 
>>> The Brothers WISP
>>> 
>>> 
>>> Fro

Re: [WISPA] Billing Solution

2018-02-03 Thread Artie Darrell
Matt sorry trying to catch up on this (long) thread.. What's your
recommendation?

On Feb 3, 2018 8:11 PM, "Matt Hoppes" 
wrote:

> Takes two minutes to setup.
>
>  Very easy to review info from their app. Web interface is very easy to
> use.
>
> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>
> In what way would Stripe be better? I like at people that use Stripe like
> the people that get their automotive parts from Walmart. Yeah, you could,
> but...
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
> 
> --
> *From: *"Matt Hoppes" 
> *To: *"WISPA General List" 
> *Sent: *Saturday, February 3, 2018 11:54:07 AM
> *Subject: *Re: [WISPA] Billing Solution
>
> Exactly. Stripe has very very nice records of every thing. Very user
> friendly web and app.
>
> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its
> job. But it’s not pretty.
>
> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more.
> But it’s way better, IMHO.
>
> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>
> CTI (IP Pay) is generally not flexible and not all that ISP friendly
> IMHO.  Although I do use IP PAY integrated with VISP and have no issues
> with it other than what you describe in looking up transactions.
>
>
> Jeff
>
> On 2/3/2018 11:46 AM, ralph wrote:
>
> I will tell you my issue with IP Pay.
>
>
>
> We aren’t large. Our network runs like a giant Hotspot and most customers
> pay monthly when their time runs out.. Our billing solution(WiFiRush)  uses
> Authorize.net. Authorize.net sends a payment receipt with transaction
> number, etc. to the Email address the customer provides.  I also receive a
> copy, which is automatically sent to a folder that is only used in case
> there is a catastrophic failure of something and all billing records get
> lost.
>
>
>
> IP Pay is inflexible and refuses to do that. They want my system to send
> the receipt to the customer, which it does not.  They also say that I must
> manually look up records of any past transactions in their web site.  This
> is cumbersome and (for me) it is much easier to search for the customer
> name in my backup receipts that were Emailed. I seldom need them but it is
> good to know they are there.
>
>
>
> I once almost started using them but this issue stopped the show.
> Unfortunately they started billing me a monthly fee even though I never
> officially started using them and never processed any transactions at all.
> It was a lot of difficulty to make them stop charging me.
>
>
>
> If they would simply send the receipts, like Authorize.net does, I would
> probably switch to them since they are supposedly “ISP Friendly”. I can’t
> believe this is not an option of theirs!
>
>
>
> Ralph
>
>
>
> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org
> ] *On Behalf Of *Mike Hammett
> *Sent:* Thursday, January 18, 2018 9:01 AM
> *To:* WISPA General List  
> *Subject:* Re: [WISPA] Billing Solution
>
>
>
> I think you need to re-visit IP Pay, Propay, etc. for current quotes.
> Stripe absolutely is more expensive.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
> 
> --
>
> *From: *"Josh Richesin" 
> *To: *"WISPA General List" 
> *Sent: *Wednesday, January 17, 2018 4:25:00 PM
> *Subject: *Re: [WISPA] Billing Solution
>
> Agreed!
>
>
>
>
>
> Josh Richesin
>
> Phone: (541) 699-0030  |  Fax (541) 526-0988
>
> j...@surelinebroadband.com
>
> www.surelinebroadband.com
>
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
>
> Madras, OR 97741
>
>
>
>
>
> *From: * on behalf of Brett A Mansfield <
> li...@silverlakeinternet.com>
> *Reply-To: *WISPA General List 
> *Date: *Wednesday, January 17, 2018 at 2:20 PM
> *To: *WISPA General List 
> *Subject: *Re: [WISPA] Billing Solution
>
>
>
> Still lower than the quotes I got from all the other

Re: [WISPA] Billing Solution

2018-02-03 Thread Josh Luthman
Worth spending a few minutes to save thousands.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Feb 3, 2018 7:11 PM, "Matt Hoppes" 
wrote:

> Takes two minutes to setup.
>
>  Very easy to review info from their app. Web interface is very easy to
> use.
>
> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
>
> In what way would Stripe be better? I like at people that use Stripe like
> the people that get their automotive parts from Walmart. Yeah, you could,
> but...
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
> 
> --
> *From: *"Matt Hoppes" 
> *To: *"WISPA General List" 
> *Sent: *Saturday, February 3, 2018 11:54:07 AM
> *Subject: *Re: [WISPA] Billing Solution
>
> Exactly. Stripe has very very nice records of every thing. Very user
> friendly web and app.
>
> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its
> job. But it’s not pretty.
>
> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more.
> But it’s way better, IMHO.
>
> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
>
> CTI (IP Pay) is generally not flexible and not all that ISP friendly
> IMHO.  Although I do use IP PAY integrated with VISP and have no issues
> with it other than what you describe in looking up transactions.
>
>
> Jeff
>
> On 2/3/2018 11:46 AM, ralph wrote:
>
> I will tell you my issue with IP Pay.
>
>
>
> We aren’t large. Our network runs like a giant Hotspot and most customers
> pay monthly when their time runs out.. Our billing solution(WiFiRush)  uses
> Authorize.net. Authorize.net sends a payment receipt with transaction
> number, etc. to the Email address the customer provides.  I also receive a
> copy, which is automatically sent to a folder that is only used in case
> there is a catastrophic failure of something and all billing records get
> lost.
>
>
>
> IP Pay is inflexible and refuses to do that. They want my system to send
> the receipt to the customer, which it does not.  They also say that I must
> manually look up records of any past transactions in their web site.  This
> is cumbersome and (for me) it is much easier to search for the customer
> name in my backup receipts that were Emailed. I seldom need them but it is
> good to know they are there.
>
>
>
> I once almost started using them but this issue stopped the show.
> Unfortunately they started billing me a monthly fee even though I never
> officially started using them and never processed any transactions at all.
> It was a lot of difficulty to make them stop charging me.
>
>
>
> If they would simply send the receipts, like Authorize.net does, I would
> probably switch to them since they are supposedly “ISP Friendly”. I can’t
> believe this is not an option of theirs!
>
>
>
> Ralph
>
>
>
> *From:* wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org
> ] *On Behalf Of *Mike Hammett
> *Sent:* Thursday, January 18, 2018 9:01 AM
> *To:* WISPA General List  
> *Subject:* Re: [WISPA] Billing Solution
>
>
>
> I think you need to re-visit IP Pay, Propay, etc. for current quotes.
> Stripe absolutely is more expensive.
>
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions 
> 
> 
> 
> 
> Midwest Internet Exchange 
> 
> 
> 
> The Brothers WISP 
> 
> 
> --
>
> *From: *"Josh Richesin" 
> *To: *"WISPA General List" 
> *Sent: *Wednesday, January 17, 2018 4:25:00 PM
> *Subject: *Re: [WISPA] Billing Solution
>
> Agreed!
>
>
>
>
>
> Josh Richesin
>
> Phone: (541) 699-0030  |  Fax (541) 526-0988
>
> j...@surelinebroadband.com
>
> www.surelinebroadband.com
>
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
>
> Madras, OR 97741
>
>
>
>
>
> *From: * on behalf of Brett A Mansfield <
> li...@silverlakeinternet.com>
> *Reply-To: *WISPA General List 
> *Date: *Wednesday, January 17, 2018 at 2:20 PM
> *To: *WISPA General List 
> *Subject: *Re: [WISPA] Billing Solutio

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
Takes two minutes to setup. 

 Very easy to review info from their app. Web interface is very easy to use. 

> On Feb 3, 2018, at 19:04, Mike Hammett  wrote:
> 
> In what way would Stripe be better? I like at people that use Stripe like the 
> people that get their automotive parts from Walmart. Yeah, you could, but...
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Matt Hoppes" 
> To: "WISPA General List" 
> Sent: Saturday, February 3, 2018 11:54:07 AM
> Subject: Re: [WISPA] Billing Solution
> 
> Exactly. Stripe has very very nice records of every thing. Very user friendly 
> web and app. 
> 
> IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its job. 
> But it’s not pretty. 
> 
> Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more. But 
> it’s way better, IMHO. 
> 
> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
> 
> CTI (IP Pay) is generally not flexible and not all that ISP friendly IMHO.  
> Although I do use IP PAY integrated with VISP and have no issues with it 
> other than what you describe in looking up transactions.
> 
> Jeff
> 
> On 2/3/2018 11:46 AM, ralph wrote:
> I will tell you my issue with IP Pay.
>  
> We aren’t large. Our network runs like a giant Hotspot and most customers pay 
> monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
> Authorize.net. Authorize.net sends a payment receipt with transaction number, 
> etc. to the Email address the customer provides.  I also receive a copy, 
> which is automatically sent to a folder that is only used in case there is a 
> catastrophic failure of something and all billing records get lost.
>  
> IP Pay is inflexible and refuses to do that. They want my system to send the 
> receipt to the customer, which it does not.  They also say that I must 
> manually look up records of any past transactions in their web site.  This is 
> cumbersome and (for me) it is much easier to search for the customer name in 
> my backup receipts that were Emailed. I seldom need them but it is good to 
> know they are there.
>  
> I once almost started using them but this issue stopped the show.  
> Unfortunately they started billing me a monthly fee even though I never 
> officially started using them and never processed any transactions at all.  
> It was a lot of difficulty to make them stop charging me.
>  
> If they would simply send the receipts, like Authorize.net does, I would 
> probably switch to them since they are supposedly “ISP Friendly”. I can’t 
> believe this is not an option of theirs!
>  
> Ralph
>  
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Mike Hammett
> Sent: Thursday, January 18, 2018 9:01 AM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
>  
> I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
> absolutely is more expensive.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 4:25:00 PM
> Subject: Re: [WISPA] Billing Solution
> 
> Agreed!
>  
>  
> Josh Richesin
> Phone: (541) 699-0030  |  Fax (541) 526-0988
> j...@surelinebroadband.com
> www.surelinebroadband.com
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
> Madras, OR 97741
>  
>  
> From:  on behalf of Brett A Mansfield 
> 
> Reply-To: WISPA General List 
> Date: Wednesday, January 17, 2018 at 2:20 PM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
>  
> Still lower than the quotes I got from all the others. Plus, it’s easier to 
> configure, manage, use, etc.
> 
> Thank you,
> Brett A Mansfield
> 
> On Jan 17, 2018, at 3:07 PM, Josh Luthman  wrote:
> 
> Only 50% higher, geez.
> 
>  
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>  
> On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett  
> wrote:
> Stripe's published pricing is way above the ISP-focused providers.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Brett A Mansfield" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 3:56:49 PM
> 
> Subject: Re: [WISPA] Billing Solution
> 
> I pay less with Stripe than I would with all of those. Plus, stipe includes 
> free ACH now.
> 
> Thank you,
> Brett A Mansfield
> 
> On Jan 17, 2018, at 1:38 PM, Mike Hammett  wrote:
> 
> Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 2:07:03 PM
> Subject: Re: [WISPA] Billing Solution
> 
> Lower cost on the CC processing, also, our current system is built on that 
> with toke

Re: [WISPA] Billing Solution

2018-02-03 Thread Mike Hammett
Do not write credit card anything on paper. Stay away from ever seeing a credit 
card. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "Jan-OOLLC"  
To: wireless@wispa.org 
Sent: Saturday, February 3, 2018 1:15:21 PM 
Subject: Re: [WISPA] Billing Solution 


I stopped IPPay for some of the same reasons as Ralph and that they would not 
provide the name of the customer who bumped their bill by claiming they didn't 
know who we were after all of our ippay customers had been on the system for a 
year or more. Plus they charged me for the transaction including a fee so a $50 
loss became a $135 bill. With service like that, who needs them? I went to a 
double entry system, write all transactions manually on paper and used the 
Wispmon.com (which can use IPPay too) and they keep records in their database. 
They are now known as https://sonar.software/ . They have a fully WISP centered 
system with maps, ticketing, sales, FCC registering, fresnel testing, parts 
inventory, parts sales and too much more to list here. 


JV 


On 02/03/2018 09:00 AM, Matt Hoppes wrote: 



We use stripe and ippay in our network. Hands down I prefer Stripe. IPPay gets 
the job done - but it is cumbersome, not flexible and requires a root canal and 
DNA check to get setup. 

On Feb 3, 2018, at 11:46, ralph < ralphli...@bsrg.org > wrote: 






I will tell you my issue with IP Pay. 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush) uses 
Authorize.net . Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides. I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not. They also say that I must manually 
look up records of any past transactions in their web site. This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there. 

I once almost started using them but this issue stopped the show. Unfortunately 
they started billing me a monthly fee even though I never officially started 
using them and never processed any transactions at all. It was a lot of 
difficulty to make them stop charging me. 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs! 

Ralph 



From: wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org ] On 
Behalf Of Mike Hammett 
Sent: Thursday, January 18, 2018 9:01 AM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -


From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 4:25:00 PM 
Subject: Re: [WISPA] Billing Solution 
Agreed! 


Josh Richesin 
Phone: (541) 699-0030 | Fax (541) 526-0988 
j...@surelinebroadband.com 
www.surelinebroadband.com 
596 SW 4 th Street | Mail: 380 SW 5 th Street 
Madras, OR 97741 



From: < wireless-boun...@wispa.org > on behalf of Brett A Mansfield < 
li...@silverlakeinternet.com > 
Reply-To: WISPA General List < wireless@wispa.org > 
Date: Wednesday, January 17, 2018 at 2:20 PM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 3:07 PM, Josh Luthman < j...@imaginenetworksllc.com > 
wrote: 




Only 50% higher, geez. 








Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 


On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett < wispawirel...@ics-il.net > 
wrote: 




Stripe's published pricing is way above the ISP-focused providers. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




From: "Brett A Mansfield" < li...@silverlakeinternet.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 3:56:49 PM 



Subject: Re: [WISPA] Billing Solution 

I pay less with Stripe than I would with all of those. Plus, stipe includes 
free ACH now. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 1:38 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: 




Less th

Re: [WISPA] Billing Solution

2018-02-03 Thread Mike Hammett
In what way would Stripe be better? I like at people that use Stripe like the 
people that get their automotive parts from Walmart. Yeah, you could, but... 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "Matt Hoppes"  
To: "WISPA General List"  
Sent: Saturday, February 3, 2018 11:54:07 AM 
Subject: Re: [WISPA] Billing Solution 



Exactly. Stripe has very very nice records of every thing. Very user friendly 
web and app. 


IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its job. But 
it’s not pretty. 


Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more. But 
it’s way better, IMHO. 

On Feb 3, 2018, at 12:37, Jeff Evans < jev...@pennwisp.com > wrote: 





CTI (IP Pay) is generally not flexible and not all that ISP friendly IMHO. 
Although I do use IP PAY integrated with VISP and have no issues with it other 
than what you describe in looking up transactions. 


Jeff 


On 2/3/2018 11:46 AM, ralph wrote: 




I will tell you my issue with IP Pay. 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush) uses 
Authorize.net . Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides. I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not. They also say that I must manually 
look up records of any past transactions in their web site. This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there. 

I once almost started using them but this issue stopped the show. Unfortunately 
they started billing me a monthly fee even though I never officially started 
using them and never processed any transactions at all. It was a lot of 
difficulty to make them stop charging me. 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs! 

Ralph 



From: wireless-boun...@wispa.org [ mailto:wireless-boun...@wispa.org ] On 
Behalf Of Mike Hammett 
Sent: Thursday, January 18, 2018 9:01 AM 
To: WISPA General List  
Subject: Re: [WISPA] Billing Solution 


I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -


From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 4:25:00 PM 
Subject: Re: [WISPA] Billing Solution 
Agreed! 


Josh Richesin 
Phone: (541) 699-0030 | Fax (541) 526-0988 
j...@surelinebroadband.com 
www.surelinebroadband.com 
596 SW 4 th Street | Mail: 380 SW 5 th Street 
Madras, OR 97741 



From: < wireless-boun...@wispa.org > on behalf of Brett A Mansfield < 
li...@silverlakeinternet.com > 
Reply-To: WISPA General List < wireless@wispa.org > 
Date: Wednesday, January 17, 2018 at 2:20 PM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 3:07 PM, Josh Luthman < j...@imaginenetworksllc.com > 
wrote: 




Only 50% higher, geez. 








Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 


On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett < wispawirel...@ics-il.net > 
wrote: 




Stripe's published pricing is way above the ISP-focused providers. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




From: "Brett A Mansfield" < li...@silverlakeinternet.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 3:56:49 PM 



Subject: Re: [WISPA] Billing Solution 

I pay less with Stripe than I would with all of those. Plus, stipe includes 
free ACH now. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 1:38 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: 




Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems? 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 2:07:03 PM 
Subject: Re: [WISPA] Billing Solution 

Lower cost on the CC processing, also, o

Re: [WISPA] Billing Solution

2018-02-03 Thread Mike Hammett
It's not IP Pay's responsibility to do that. That's WiFiRush's responsibility. 
I've never heard of the credit card processor being involved at that level. 




- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -

From: "ralph"  
To: "WISPA General List"  
Sent: Saturday, February 3, 2018 10:46:46 AM 
Subject: Re: [WISPA] Billing Solution 



I will tell you my issue with IP Pay. 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush) uses 
Authorize.net. Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides. I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not. They also say that I must manually 
look up records of any past transactions in their web site. This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there. 

I once almost started using them but this issue stopped the show. Unfortunately 
they started billing me a monthly fee even though I never officially started 
using them and never processed any transactions at all. It was a lot of 
difficulty to make them stop charging me. 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs! 

Ralph 



From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Mike Hammett 
Sent: Thursday, January 18, 2018 9:01 AM 
To: WISPA General List  
Subject: Re: [WISPA] Billing Solution 


I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

- Original Message -


From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 4:25:00 PM 
Subject: Re: [WISPA] Billing Solution 
Agreed! 


Josh Richesin 
Phone: (541) 699-0030 | Fax (541) 526-0988 
j...@surelinebroadband.com 
www.surelinebroadband.com 
596 SW 4 th Street | Mail: 380 SW 5 th Street 
Madras, OR 97741 



From: < wireless-boun...@wispa.org > on behalf of Brett A Mansfield < 
li...@silverlakeinternet.com > 
Reply-To: WISPA General List < wireless@wispa.org > 
Date: Wednesday, January 17, 2018 at 2:20 PM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [WISPA] Billing Solution 


Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 3:07 PM, Josh Luthman < j...@imaginenetworksllc.com > 
wrote: 




Only 50% higher, geez. 








Josh Luthman 
Office: 937-552-2340 
Direct: 937-552-2343 
1100 Wayne St 
Suite 1337 
Troy, OH 45373 


On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett < wispawirel...@ics-il.net > 
wrote: 




Stripe's published pricing is way above the ISP-focused providers. 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




From: "Brett A Mansfield" < li...@silverlakeinternet.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 3:56:49 PM 



Subject: Re: [WISPA] Billing Solution 

I pay less with Stripe than I would with all of those. Plus, stipe includes 
free ACH now. 

Thank you, 

Brett A Mansfield 


On Jan 17, 2018, at 1:38 PM, Mike Hammett < wispawirel...@ics-il.net > wrote: 




Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems? 



- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




From: "Josh Richesin" < j...@surelinebroadband.com > 
To: "WISPA General List" < wireless@wispa.org > 
Sent: Wednesday, January 17, 2018 2:07:03 PM 
Subject: Re: [WISPA] Billing Solution 

Lower cost on the CC processing, also, our current system is built on that with 
tokens, so it would avoid us having to collect credit card information from all 
of the customers again. The first point being more important than the second. 


Josh Richesin 
Phone: (541) 699-0030 | Fax (541) 526-0988 
j...@surelinebroadband.com 
www.surelinebroadband.com 
596 SW 4 th Street | Mail: 380 SW 5 th Street 
Madras, OR 97741 



From: < wireless-boun...@wispa.org > on behalf of Mike Hammett < 
wispawirel...@ics-il.net > 
Reply-To: WISPA General List < wireless@wispa.org > 
Date: Wednesday, January 17, 2018 at 12:05 PM 
To: WISPA General List < wireless@wispa.org > 
Subject: Re: [

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
Exactly. Stripe has very very nice records of every thing. Very user friendly 
web and app. 

IPpay is like the Big Mac truck in Africa from 1985. Yeah. It does its job. But 
it’s not pretty. 

Stripe is like the hot new Tesla pickup. Maybe it costs just a tad more. But 
it’s way better, IMHO. 

> On Feb 3, 2018, at 12:37, Jeff Evans  wrote:
> 
> CTI (IP Pay) is generally not flexible and not all that ISP friendly IMHO.  
> Although I do use IP PAY integrated with VISP and have no issues with it 
> other than what you describe in looking up transactions.
> 
> Jeff
> 
>> On 2/3/2018 11:46 AM, ralph wrote:
>> I will tell you my issue with IP Pay.
>>  
>> We aren’t large. Our network runs like a giant Hotspot and most customers 
>> pay monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
>> Authorize.net. Authorize.net sends a payment receipt with transaction 
>> number, etc. to the Email address the customer provides.  I also receive a 
>> copy, which is automatically sent to a folder that is only used in case 
>> there is a catastrophic failure of something and all billing records get 
>> lost.
>>  
>> IP Pay is inflexible and refuses to do that. They want my system to send the 
>> receipt to the customer, which it does not.  They also say that I must 
>> manually look up records of any past transactions in their web site.  This 
>> is cumbersome and (for me) it is much easier to search for the customer name 
>> in my backup receipts that were Emailed. I seldom need them but it is good 
>> to know they are there.
>>  
>> I once almost started using them but this issue stopped the show.  
>> Unfortunately they started billing me a monthly fee even though I never 
>> officially started using them and never processed any transactions at all.  
>> It was a lot of difficulty to make them stop charging me.
>>  
>> If they would simply send the receipts, like Authorize.net does, I would 
>> probably switch to them since they are supposedly “ISP Friendly”. I can’t 
>> believe this is not an option of theirs!
>>  
>> Ralph
>>  
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
>> Behalf Of Mike Hammett
>> Sent: Thursday, January 18, 2018 9:01 AM
>> To: WISPA General List 
>> Subject: Re: [WISPA] Billing Solution
>>  
>> I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
>> absolutely is more expensive.
>> 
>> 
>> 
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> 
>> Midwest Internet Exchange
>> 
>> The Brothers WISP
>> 
>> From: "Josh Richesin" 
>> To: "WISPA General List" 
>> Sent: Wednesday, January 17, 2018 4:25:00 PM
>> Subject: Re: [WISPA] Billing Solution
>> 
>> Agreed!
>>  
>>  
>> Josh Richesin
>> Phone: (541) 699-0030  |  Fax (541) 526-0988
>> j...@surelinebroadband.com
>> www.surelinebroadband.com
>> 596 SW 4th Street  |  Mail: 380 SW 5th Street
>> Madras, OR 97741
>>  
>>  
>> From:  on behalf of Brett A Mansfield 
>> 
>> Reply-To: WISPA General List 
>> Date: Wednesday, January 17, 2018 at 2:20 PM
>> To: WISPA General List 
>> Subject: Re: [WISPA] Billing Solution
>>  
>> Still lower than the quotes I got from all the others. Plus, it’s easier to 
>> configure, manage, use, etc.
>> 
>> Thank you,
>> Brett A Mansfield
>> 
>> On Jan 17, 2018, at 3:07 PM, Josh Luthman  
>> wrote:
>> 
>> Only 50% higher, geez.
>> 
>>  
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>  
>> On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett  
>> wrote:
>> Stripe's published pricing is way above the ISP-focused providers.
>> 
>> 
>> 
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> 
>> Midwest Internet Exchange
>> 
>> The Brothers WISP
>> 
>> From: "Brett A Mansfield" 
>> To: "WISPA General List" 
>> Sent: Wednesday, January 17, 2018 3:56:49 PM
>> 
>> Subject: Re: [WISPA] Billing Solution
>> 
>> I pay less with Stripe than I would with all of those. Plus, stipe includes 
>> free ACH now.
>> 
>> Thank you,
>> Brett A Mansfield
>> 
>> On Jan 17, 2018, at 1:38 PM, Mike Hammett  
>>   wrote:
>> 
>> Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems?
>> 
>> 
>> 
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> 
>> Midwest Internet Exchange
>> 
>> The Brothers WISP
>> 
>> From: "Josh Richesin" 
>> To: "WISPA General List" 
>> Sent: Wednesday, January 17, 2018 2:07:03 PM
>> Subject: Re: [WISPA] Billing Solution
>> 
>> Lower cost on the CC processing, also, our current system is built on that 
>> with tokens, so it would avoid us having to collect credit card information 
>> from all of the customers again.  The first point being more important than 
>> the second.
>>  
>>  
>> Josh Richesin
>> Phone: (541) 699-0030  |  Fax (541) 526-0988
>> j...@surelinebroadband.com
>> www.surelinebroadband.com
>> 596 SW 4th Street  |  Mail: 380 SW 5th Street
>> Madras, OR 97741
>>  
>>  
>> From:  on behalf of Mike Hammett 
>> 
>

Re: [WISPA] Billing Solution

2018-02-03 Thread tim
+1



From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Mitch
Sent: Saturday, February 3, 2018 12:11 PM
To: WISPA General List 
Subject: Re: [WISPA] Billing Solution





We use Azotel.
Simple easy set up and receipts go to customer.
Support is bar none and they care about our business
like their own.
Ralph if you want to see a live system let me know
I will show you ours
Mitch Koep
218-851-8689 cell



On 2/3/2018 10:46 AM, ralph wrote:

I will tell you my issue with IP Pay.



We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
Authorize.net. Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides.  I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost.



IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not.  They also say that I must manually 
look up records of any past transactions in their web site.  This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there.



I once almost started using them but this issue stopped the show.  
Unfortunately they started billing me a monthly fee even though I never 
officially started using them and never processed any transactions at all.  It 
was a lot of difficulty to make them stop charging me.



If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs!



Ralph



From: wireless-boun...@wispa.org   
[mailto:wireless-boun...@wispa.org] On Behalf Of Mike Hammett
Sent: Thursday, January 18, 2018 9:01 AM
To: WISPA General List   
Subject: Re: [WISPA] Billing Solution



I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  

  Midwest Internet Exchange
   
  

  The Brothers WISP
   



  _


From: "Josh Richesin" mailto:j...@surelinebroadband.com> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Wednesday, January 17, 2018 4:25:00 PM
Subject: Re: [WISPA] Billing Solution

Agreed!





Josh Richesin

Phone: (541) 699-0030  |  Fax (541) 526-0988

  j...@surelinebroadband.com

  www.surelinebroadband.com

596 SW 4th Street  |  Mail: 380 SW 5th Street

Madras, OR 97741





From: mailto:wireless-boun...@wispa.org> > on 
behalf of Brett A Mansfield mailto:li...@silverlakeinternet.com> >
Reply-To: WISPA General List mailto:wireless@wispa.org> >
Date: Wednesday, January 17, 2018 at 2:20 PM
To: WISPA General List mailto:wireless@wispa.org> >
Subject: Re: [WISPA] Billing Solution



Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc.

Thank you,

Brett A Mansfield


On Jan 17, 2018, at 3:07 PM, Josh Luthman mailto:j...@imaginenetworksllc.com> > wrote:

Only 50% higher, geez.






Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373



On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett mailto:wispawirel...@ics-il.net> > wrote:

Stripe's published pricing is way above the ISP-focused providers.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  

  Midwest Internet Exchange
   
  

  The Brothers WISP
   



  _


From: "Brett A Mansfield" mailto:li...@silverlakeinternet.com> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Wednesday, January 17, 2018 3:56:49 PM


Subject: Re: [WISPA] Billing Solutio

Re: [WISPA] Billing Solution

2018-02-03 Thread Matt Hoppes
We use stripe and ippay in our network. Hands down I prefer Stripe. IPPay gets 
the job done - but it is cumbersome, not flexible and requires a root canal and 
DNA check to get setup. 

> On Feb 3, 2018, at 11:46, ralph  wrote:
> 
> I will tell you my issue with IP Pay.
>  
> We aren’t large. Our network runs like a giant Hotspot and most customers pay 
> monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
> Authorize.net. Authorize.net sends a payment receipt with transaction number, 
> etc. to the Email address the customer provides.  I also receive a copy, 
> which is automatically sent to a folder that is only used in case there is a 
> catastrophic failure of something and all billing records get lost.
>  
> IP Pay is inflexible and refuses to do that. They want my system to send the 
> receipt to the customer, which it does not.  They also say that I must 
> manually look up records of any past transactions in their web site.  This is 
> cumbersome and (for me) it is much easier to search for the customer name in 
> my backup receipts that were Emailed. I seldom need them but it is good to 
> know they are there.
>  
> I once almost started using them but this issue stopped the show.  
> Unfortunately they started billing me a monthly fee even though I never 
> officially started using them and never processed any transactions at all.  
> It was a lot of difficulty to make them stop charging me.
>  
> If they would simply send the receipts, like Authorize.net does, I would 
> probably switch to them since they are supposedly “ISP Friendly”. I can’t 
> believe this is not an option of theirs!
>  
> Ralph
>  
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On 
> Behalf Of Mike Hammett
> Sent: Thursday, January 18, 2018 9:01 AM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
>  
> I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
> absolutely is more expensive.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 4:25:00 PM
> Subject: Re: [WISPA] Billing Solution
> 
> Agreed!
>  
>  
> Josh Richesin
> Phone: (541) 699-0030  |  Fax (541) 526-0988
> j...@surelinebroadband.com
> www.surelinebroadband.com
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
> Madras, OR 97741
>  
>  
> From:  on behalf of Brett A Mansfield 
> 
> Reply-To: WISPA General List 
> Date: Wednesday, January 17, 2018 at 2:20 PM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
>  
> Still lower than the quotes I got from all the others. Plus, it’s easier to 
> configure, manage, use, etc.
> 
> Thank you,
> Brett A Mansfield
> 
> On Jan 17, 2018, at 3:07 PM, Josh Luthman  wrote:
> 
> Only 50% higher, geez.
> 
>  
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>  
> On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett  
> wrote:
> Stripe's published pricing is way above the ISP-focused providers.
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Brett A Mansfield" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 3:56:49 PM
> 
> Subject: Re: [WISPA] Billing Solution
> 
> I pay less with Stripe than I would with all of those. Plus, stipe includes 
> free ACH now.
> 
> Thank you,
> Brett A Mansfield
> 
> On Jan 17, 2018, at 1:38 PM, Mike Hammett  wrote:
> 
> Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 2:07:03 PM
> Subject: Re: [WISPA] Billing Solution
> 
> Lower cost on the CC processing, also, our current system is built on that 
> with tokens, so it would avoid us having to collect credit card information 
> from all of the customers again.  The first point being more important than 
> the second.
>  
>  
> Josh Richesin
> Phone: (541) 699-0030  |  Fax (541) 526-0988
> j...@surelinebroadband.com
> www.surelinebroadband.com
> 596 SW 4th Street  |  Mail: 380 SW 5th Street
> Madras, OR 97741
>  
>  
> From:  on behalf of Mike Hammett 
> 
> Reply-To: WISPA General List 
> Date: Wednesday, January 17, 2018 at 12:05 PM
> To: WISPA General List 
> Subject: Re: [WISPA] Billing Solution
>  
> Why would you use Stripe?
> 
> 
> 
> -
> Mike Hammett
> Intelligent Computing Solutions
> 
> Midwest Internet Exchange
> 
> The Brothers WISP
> 
> From: "Josh Richesin" 
> To: "WISPA General List" 
> Sent: Wednesday, January 17, 2018 2:01:30 PM
> Subject: Re: [WISPA] Billing Solution
> 
> If only they had stripe integration.
>  
>  
> Josh Richesin
> Phone: (541) 699-0030  |  Fax (541) 526-0988
> j...@surelinebroadband.

Re: [WISPA] Billing Solution

2018-02-03 Thread ralph
I will tell you my issue with IP Pay.

 

We aren’t large. Our network runs like a giant Hotspot and most customers pay 
monthly when their time runs out.. Our billing solution(WiFiRush)  uses 
Authorize.net. Authorize.net sends a payment receipt with transaction number, 
etc. to the Email address the customer provides.  I also receive a copy, which 
is automatically sent to a folder that is only used in case there is a 
catastrophic failure of something and all billing records get lost. 

 

IP Pay is inflexible and refuses to do that. They want my system to send the 
receipt to the customer, which it does not.  They also say that I must manually 
look up records of any past transactions in their web site.  This is cumbersome 
and (for me) it is much easier to search for the customer name in my backup 
receipts that were Emailed. I seldom need them but it is good to know they are 
there.

 

I once almost started using them but this issue stopped the show.  
Unfortunately they started billing me a monthly fee even though I never 
officially started using them and never processed any transactions at all.  It 
was a lot of difficulty to make them stop charging me.

 

If they would simply send the receipts, like Authorize.net does, I would 
probably switch to them since they are supposedly “ISP Friendly”. I can’t 
believe this is not an option of theirs!

 

Ralph

 

From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf 
Of Mike Hammett
Sent: Thursday, January 18, 2018 9:01 AM
To: WISPA General List 
Subject: Re: [WISPA] Billing Solution

 

I think you need to re-visit IP Pay, Propay, etc. for current quotes. Stripe 
absolutely is more expensive.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  
 
  Midwest Internet Exchange
   
  
 
  The Brothers WISP
   
 

  _  

From: "Josh Richesin" mailto:j...@surelinebroadband.com> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Wednesday, January 17, 2018 4:25:00 PM
Subject: Re: [WISPA] Billing Solution

Agreed!

 

 

Josh Richesin 

Phone: (541) 699-0030  |  Fax (541) 526-0988

  j...@surelinebroadband.com

  www.surelinebroadband.com

596 SW 4th Street  |  Mail: 380 SW 5th Street

Madras, OR 97741

 

 

From: mailto:wireless-boun...@wispa.org> > on 
behalf of Brett A Mansfield mailto:li...@silverlakeinternet.com> >
Reply-To: WISPA General List mailto:wireless@wispa.org> >
Date: Wednesday, January 17, 2018 at 2:20 PM
To: WISPA General List mailto:wireless@wispa.org> >
Subject: Re: [WISPA] Billing Solution

 

Still lower than the quotes I got from all the others. Plus, it’s easier to 
configure, manage, use, etc.

Thank you, 

Brett A Mansfield


On Jan 17, 2018, at 3:07 PM, Josh Luthman mailto:j...@imaginenetworksllc.com> > wrote:

Only 50% higher, geez.




 

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

 

On Wed, Jan 17, 2018 at 5:06 PM, Mike Hammett mailto:wispawirel...@ics-il.net> > wrote:

Stripe's published pricing is way above the ISP-focused providers.



-
Mike Hammett
  Intelligent Computing Solutions
   
  
  
 
  Midwest Internet Exchange
   
  
 
  The Brothers WISP
   
 


  _  


From: "Brett A Mansfield" mailto:li...@silverlakeinternet.com> >
To: "WISPA General List" mailto:wireless@wispa.org> >
Sent: Wednesday, January 17, 2018 3:56:49 PM 


Subject: Re: [WISPA] Billing Solution

I pay less with Stripe than I would with all of those. Plus, stipe includes 
free ACH now.

Thank you, 

Brett A Mansfield


On Jan 17, 2018, at 1:38 PM, Mike Hammett mailto:wispawirel...@ics-il.net> > wrote:

Less than IP Pay, Pro Pay, etc.? ISP-specific payment systems?



-
Mike Hammett
  Intelligent Computing Solutions