Re: [WISPA] How to keep track of appointments

2005-11-18 Thread Reliable Internet, LLC




Ok, I didn't really see any suggestions that stood out for me. Here's
a little more info. I am thinking about going the PDA/handheld route.
I don't want to have to boot up the laptop all the time on the road to
write down something about a phone call. It takes too much time (yes,
I'm ADHD, thats ADD with a hyper thrown in there) So.what can
ya'll recommend for a PDA device? I have never owned one, so I don't
know what to look for. I tend to get as much bells and whistles as I
can afford. I like dell's stuff. I see dell has some gps program that
you can get with it, what do you guys use for gps (I don't like the one
on my Nextel). But anyway, back to the appointments. Anyone know what
they have in the way of notepads or calenders? I figure I'll write in
the calender if something needs to be done on a specific day, and on
the notepad when ti is a whenever job. Currently all I have is a word
document on the laptop that says "to do list" and I add and delete
stuff. Problem is I don't always even look at the list, oops! So
maybe if I had a fancy lil PDA on my side I'd get it out get my life in
order. Any suggestions on handhelds?

Brian

RickG wrote:

  ACT is great in addition to Outlook.

On 11/16/05, Pete Davis. NoDial.net [EMAIL PROTECTED] wrote:
  
  
We started off with Yahoo Groups. We have just about outgrown it. Its
kind of a PITA
I am considering ACT for Web, or something like that. The problem I see
is that the ideal solution needs to be accessable from any browser, show
multiple calenders, and integrate a contact manager.


pd

Matt Larsen - Lists wrote:



  Reliable Internet, LLC wrote:

  
  
How do ya'll do it?  I used to remember everything, but I am
forgetting things lately.  Maybe it's old age (i did just turn 22) or
maybe the work volume has increased past my memory's capacity.
Either way I need a solution.  Do I go with a program on the laptop?
Or some kind of handheld device.  I don't currently own a handheld,
and would be willing to purchase.  What seems to be most efficient
for you all?

Brian

  
  
Yahoo Calendar.  It will also sync up with Outlook so you can share
the calendar.  We are sharing our calendar with all employees and our
primary installers.  Not the cleanest, but it works well.

Matt Larsen
[EMAIL PROTECTED]
  


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Re: [WISPA] How to keep track of appointments

2005-11-18 Thread Reliable Internet, LLC
Of course if your ADD/ADHD is that serious you might get distracted by 
the Web browser and just surf all day, never actually getting anything 
done. :) 


HEY!  I resemble that remark.  ;)


I'd like to spend under $400 on this.


David E. Smith wrote:


Reliable Internet, LLC wrote:

[ stuff about a PDA ]

If you have lots of money, go get a Nokia 770. I can't report on how 
well they work because they just came out yesterday, but it sure looks 
like a fun nifty toy...


Despite the manufacturer, it's not a phone, it's an Internet Tablet. 
Built-in Wi-Fi, Web browser, and for the geek in all of us, it runs 
Linux and reportedly is very developer-friendly (so you can add other 
stuff). Before long someone will have SSH and VNC clients, so you 
could probably run your whole network from one in a pinch. (Note to 
self: bug boss about how I need one of these to do my job. :D )


Of course if your ADD/ADHD is that serious you might get distracted by 
the Web browser and just surf all day, never actually getting anything 
done. :) In that case, just get some old black-and-white Palm device 
off eBay for twenty bucks and call it a day.


Since you're a one-man show, you'll probably just have to experiment a 
bit and see what works best for you, for the time being. Most of my 
suggestions are more group-oriented (we use the calendaring software 
that came with our email system, and just have a couple shared logins 
and the honor system, but we also have a couple more people to keep 
track of).


David Smith
MVN.net


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Re: [WISPA] How to keep track of appointments

2005-11-18 Thread David E. Smith

Reliable Internet, LLC wrote:


HEY!  I resemble that remark.  ;)


If we didn't taunt you, how would you know we care?

 I'd like to spend under $400 on this.

Anyway, according to nokiausa.com/770, that device is a meager $359.99. 
If you're really just planning to use it as a scheduler and 
memory-tickler, it's probably very overkill. A low-end (maybe even 
gently-used) iPaq or similar will probably fill the bill nicely and be 
quite a bit cheaper.


David Smith
MVN.net
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RE: [WISPA] How to keep track of appointments

2005-11-16 Thread Paul Hendry
Hi Dan,

Was the outlook plugin the only reason you went for Tiger over
Sugar? When we set ours up I compared the 2 and Suger looked more
customizable and also looked like it might integrate with Asterisk sooner
than Tiger.

Cheers,

P.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of danlist
Sent: 16 November 2005 01:09
To: [EMAIL PROTECTED]; 'WISPA General List'
Subject: RE: [WISPA] How to keep track of appointments

SugarCRM charges for the outlook plug, while vtiger gives it away, plus they
have a toolbar for firefox

I have both systems up and running vtiger is what we have chosen to use

If anybody needs to use, I can set you up on your database for either crm
program (vtiger or sugarcrm) - $10 per user

Dan


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf
 Of Peter R.
 Sent: Tuesday, November 15, 2005 8:03 PM
 To: WISPA General List
 Subject: Re: [WISPA] How to keep track of appointments
 
 danlist wrote:
 
 SugarCRM is good, so is vtiger crm which is based on the sugar crm code
 
 Dan
 
 
 SugarCRM is the basis for SalesForce.com.
 SugarCRM can be purchased in a hosted per user fashion that you can
 access anywhere.
 
 Outlook/PDA works.
 
 Mozilla has a calendar function. (Project Sunbird as a stand-alone).
 
 There is a lot of groupware / collaboration ware, but as a one-man XP
 shop, I have a wild idea.
 Use a Virtual Assitant (www.assistu.com).
 A VA can take/make your appointments (log them on Yahoo calendar), take
 your calls, do your books, etc.
 Better than hiring a full-time person.
 
 Drop me a note if you want more info.
 
 Regards,
 
 Peter
 RAD-INFO, Inc. - NSP Strategist
 We Help ISPs Connect  Communicate
 813.963.5884
 http://4isps.com
 
 ISP Expo in Tampa, Dec. 9  10
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Re: [WISPA] How to keep track of appointments

2005-11-16 Thread Ron Wallace
Good Thoughts, Tom.  I had been thinking along similar lines.  
where do we get such an animal.

Ron Wallace

 Original message 
Date: Tue, 15 Nov 2005 21:11:35 -0500
From: Tom DeReggi [EMAIL PROTECTED]  
Subject: Re: [WISPA] How to keep track of appointments  
To: WISPA General List wireless@wispa.org

These all look cool for Open source of doing what Goldmine or Outlook 
already do, jsut with a few more features. But the problem with these 
is 
they are not industry specific and are really individual centered.

Managing installtion and sales leads in the WISP industry is much 
different. 
Each sales lead is a project in itself. (close deal, do pre-qual 
survey, do 
site cisit survey, get antenna approval from landlord, start install, 
progress on install, order product for install, etc). All leads should 
come 
to a central queue for all to view and follow up on, and then able to 
be 
assigned, but still viewed globally. But onced assigned, it should not 
be 
bulked in with tasks that are truly personal that shouldn't be viewed 
from 
others.  I believe there are more categories than jsut task, 
appointment, 
project, etc.   In addition should add, tech support request, 
installation 
schedule, onsite service schedule, without combining them to the 
generic 
categories of tasks and appointments.  Where as a true sales 
appointment 
would ahve different tracking and scheduling needs than an installtion 
appointment, etc.  Thats the problem with these generic type of 
systems. 
I'd like to see something customized specifically for the processes of 
a 
WISP.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Peter R. [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Tuesday, November 15, 2005 8:02 PM
Subject: Re: [WISPA] How to keep track of appointments


 danlist wrote:

SugarCRM is good, so is vtiger crm which is based on the sugar crm 
code

Dan

 SugarCRM is the basis for SalesForce.com.
 SugarCRM can be purchased in a hosted per user fashion that you can 
access 
 anywhere.

 Outlook/PDA works.

 Mozilla has a calendar function. (Project Sunbird as a stand-alone).

 There is a lot of groupware / collaboration ware, but as a one-man 
XP 
 shop, I have a wild idea.
 Use a Virtual Assitant (www.assistu.com).
 A VA can take/make your appointments (log them on Yahoo calendar), 
take 
 your calls, do your books, etc.
 Better than hiring a full-time person.

 Drop me a note if you want more info.

 Regards,

 Peter
 RAD-INFO, Inc. - NSP Strategist
 We Help ISPs Connect  Communicate
 813.963.5884
 http://4isps.com

 ISP Expo in Tampa, Dec. 9  10
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 Checked by AVG Free Edition.
 Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 
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Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
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Re: [WISPA] How to keep track of appointments

2005-11-16 Thread Tom DeReggi
 to complete, I'm 
working on one now thats been on my desk for 5 months. Different status gets 
assigned and some don't. A schedule might get assigned, but a anntenna 
approval most likely wouldn't. Its all complicated relationships, and not 
likely to be whats covered in a generic Proejct management application. 
Anyway, enough talk for today. We'll see what the future brings.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Ron Wallace [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Wednesday, November 16, 2005 8:06 AM
Subject: Re: [WISPA] How to keep track of appointments



Good Thoughts, Tom.  I had been thinking along similar lines.
where do we get such an animal.

Ron Wallace

 Original message 

Date: Tue, 15 Nov 2005 21:11:35 -0500
From: Tom DeReggi [EMAIL PROTECTED]
Subject: Re: [WISPA] How to keep track of appointments
To: WISPA General List wireless@wispa.org

These all look cool for Open source of doing what Goldmine or Outlook
already do, jsut with a few more features. But the problem with these

is

they are not industry specific and are really individual centered.

Managing installtion and sales leads in the WISP industry is much

different.

Each sales lead is a project in itself. (close deal, do pre-qual

survey, do

site cisit survey, get antenna approval from landlord, start install,
progress on install, order product for install, etc). All leads should

come

to a central queue for all to view and follow up on, and then able to

be

assigned, but still viewed globally. But onced assigned, it should not

be

bulked in with tasks that are truly personal that shouldn't be viewed

from

others.  I believe there are more categories than jsut task,

appointment,

project, etc.   In addition should add, tech support request,

installation

schedule, onsite service schedule, without combining them to the

generic

categories of tasks and appointments.  Where as a true sales

appointment

would ahve different tracking and scheduling needs than an installtion
appointment, etc.  Thats the problem with these generic type of

systems.

I'd like to see something customized specifically for the processes of

a

WISP.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Peter R. [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Tuesday, November 15, 2005 8:02 PM
Subject: Re: [WISPA] How to keep track of appointments



danlist wrote:


SugarCRM is good, so is vtiger crm which is based on the sugar crm

code


Dan


SugarCRM is the basis for SalesForce.com.
SugarCRM can be purchased in a hosted per user fashion that you can

access

anywhere.

Outlook/PDA works.

Mozilla has a calendar function. (Project Sunbird as a stand-alone).

There is a lot of groupware / collaboration ware, but as a one-man

XP

shop, I have a wild idea.
Use a Virtual Assitant (www.assistu.com).
A VA can take/make your appointments (log them on Yahoo calendar),

take

your calls, do your books, etc.
Better than hiring a full-time person.

Drop me a note if you want more info.

Regards,

Peter
RAD-INFO, Inc. - NSP Strategist
We Help ISPs Connect  Communicate
813.963.5884
http://4isps.com

ISP Expo in Tampa, Dec. 9  10
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Ron Wallace
Hahnron, Inc.
220 S. Jackson St.
Addison, MI 49220

Phone:  (517) 547-8410
Mobile:  (517) 605-4542
e-mail:   [EMAIL PROTECTED]
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Re: [WISPA] How to keep track of appointments

2005-11-16 Thread Dylan Oliver
We've had more or less this same conversation in the past, and it
sounded like we might have found the solution in some software Matt
Liotta had written. However I never heard back, or had a chance to
evaluate the software. Is it still possible to release your software to
WISPA members?
Best,-- Dylan OliverPrimaverity, LLC
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Re: [WISPA] How to keep track of appointments

2005-11-16 Thread RickG
ACT is great in addition to Outlook.

On 11/16/05, Pete Davis. NoDial.net [EMAIL PROTECTED] wrote:
 We started off with Yahoo Groups. We have just about outgrown it. Its
 kind of a PITA
 I am considering ACT for Web, or something like that. The problem I see
 is that the ideal solution needs to be accessable from any browser, show
 multiple calenders, and integrate a contact manager.


 pd

 Matt Larsen - Lists wrote:

  Reliable Internet, LLC wrote:
 
  How do ya'll do it?  I used to remember everything, but I am
  forgetting things lately.  Maybe it's old age (i did just turn 22) or
  maybe the work volume has increased past my memory's capacity.
  Either way I need a solution.  Do I go with a program on the laptop?
  Or some kind of handheld device.  I don't currently own a handheld,
  and would be willing to purchase.  What seems to be most efficient
  for you all?
 
  Brian
 
 
  Yahoo Calendar.  It will also sync up with Outlook so you can share
  the calendar.  We are sharing our calendar with all employees and our
  primary installers.  Not the cleanest, but it works well.
 
  Matt Larsen
  [EMAIL PROTECTED]


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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread JohnnyO
We have a full time person that handles customer calls to schedule
appointments and service calls.

JohnnyO

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Reliable Internet, LLC
Sent: Tuesday, November 15, 2005 2:37 PM
To: WISPA General List
Subject: [WISPA] How to keep track of appointments


How do ya'll do it?  I used to remember everything, but I am forgetting 
things lately.  Maybe it's old age (i did just turn 22) or maybe the 
work volume has increased past my memory's capacity.  Either way I need 
a solution.  Do I go with a program on the laptop?  Or some kind of 
handheld device.  I don't currently own a handheld, and would be willing

to purchase.  What seems to be most efficient for you all?

Brian
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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Cliff
I tie strings to my fingers and toes...

Cliff - Work
985-879-3219
www.cssla.com 
www.triparish.net 
 
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of JohnnyO
Sent: Friday, February 04, 2005 1:47 AM
To: 'WISPA General List'
Subject: RE: [WISPA] How to keep track of appointments

We have a full time person that handles customer calls to schedule
appointments and service calls.

JohnnyO

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Reliable Internet, LLC
Sent: Tuesday, November 15, 2005 2:37 PM
To: WISPA General List
Subject: [WISPA] How to keep track of appointments


How do ya'll do it?  I used to remember everything, but I am forgetting 
things lately.  Maybe it's old age (i did just turn 22) or maybe the 
work volume has increased past my memory's capacity.  Either way I need 
a solution.  Do I go with a program on the laptop?  Or some kind of 
handheld device.  I don't currently own a handheld, and would be willing

to purchase.  What seems to be most efficient for you all?

Brian
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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Matt Larsen - Lists

Reliable Internet, LLC wrote:

How do ya'll do it?  I used to remember everything, but I am 
forgetting things lately.  Maybe it's old age (i did just turn 22) or 
maybe the work volume has increased past my memory's capacity.  Either 
way I need a solution.  Do I go with a program on the laptop?  Or some 
kind of handheld device.  I don't currently own a handheld, and would 
be willing to purchase.  What seems to be most efficient for you all?


Brian


Yahoo Calendar.  It will also sync up with Outlook so you can share the 
calendar.  We are sharing our calendar with all employees and our 
primary installers.  Not the cleanest, but it works well.


Matt Larsen
[EMAIL PROTECTED]
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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Bo Hamilton
If your a linux guy or have one you know, you can use a program called 
conflux (www.conflux.ee)  its a groupware program that has mail, 
calendar, job ect.  Its very clean and functional with a nice interface 
(http).  I use this so I can hit my schedule anywhere on the net.  Any 
groupware will work but this is the best Iv seen (free up to 5 users).  
Egroupware (www.egroupware.org) is another one, less visual pleasing 
than conflux and its free plus it syncs with outlook (I think).  I like 
conflux the best due to its job and time tracking ability.


Bo


Matt Larsen - Lists wrote:


Reliable Internet, LLC wrote:

How do ya'll do it?  I used to remember everything, but I am 
forgetting things lately.  Maybe it's old age (i did just turn 22) or 
maybe the work volume has increased past my memory's capacity.  
Either way I need a solution.  Do I go with a program on the laptop?  
Or some kind of handheld device.  I don't currently own a handheld, 
and would be willing to purchase.  What seems to be most efficient 
for you all?


Brian



Yahoo Calendar.  It will also sync up with Outlook so you can share 
the calendar.  We are sharing our calendar with all employees and our 
primary installers.  Not the cleanest, but it works well.


Matt Larsen
[EMAIL PROTECTED]



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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Reliable Internet, LLC

Oh ya, it needs to work on XP.

Bo Hamilton wrote:

If your a linux guy or have one you know, you can use a program called 
conflux (www.conflux.ee)  its a groupware program that has mail, 
calendar, job ect.  Its very clean and functional with a nice 
interface (http).  I use this so I can hit my schedule anywhere on the 
net.  Any groupware will work but this is the best Iv seen (free up to 
5 users).  Egroupware (www.egroupware.org) is another one, less visual 
pleasing than conflux and its free plus it syncs with outlook (I 
think).  I like conflux the best due to its job and time tracking 
ability.


Bo


Matt Larsen - Lists wrote:


Reliable Internet, LLC wrote:

How do ya'll do it?  I used to remember everything, but I am 
forgetting things lately.  Maybe it's old age (i did just turn 22) 
or maybe the work volume has increased past my memory's capacity.  
Either way I need a solution.  Do I go with a program on the 
laptop?  Or some kind of handheld device.  I don't currently own a 
handheld, and would be willing to purchase.  What seems to be most 
efficient for you all?


Brian




Yahoo Calendar.  It will also sync up with Outlook so you can share 
the calendar.  We are sharing our calendar with all employees and our 
primary installers.  Not the cleanest, but it works well.


Matt Larsen
[EMAIL PROTECTED]





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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Paul Hendry
I use to do this but kept falling of the ladder as the same string was
attached to both my finger and toe ;)

Grab a spare PC and build a standard FreeBSD box then stick SugarCRM on it
(it's not that hard to do as I've managed it ;). Once it's set-up you can
admin it from Windows via the HTML login. Good things about Sugar are that
it's free, you can put all your customer details in it, change progress
statuses, email notifications, do salesy things like building a pipeline of
potential customer revenue, trouble tickets, shared calendars, documentation
repository, plus loads of other features I haven't had time to play with.
It's good for when you get other staff so you can keep a track on what they
are doing. 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Cliff
Sent: 15 November 2005 20:53
To: WISPA General List
Subject: RE: [WISPA] How to keep track of appointments

I tie strings to my fingers and toes...

Cliff - Work
985-879-3219
www.cssla.com 
www.triparish.net 
 
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of JohnnyO
Sent: Friday, February 04, 2005 1:47 AM
To: 'WISPA General List'
Subject: RE: [WISPA] How to keep track of appointments

We have a full time person that handles customer calls to schedule
appointments and service calls.

JohnnyO

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Reliable Internet, LLC
Sent: Tuesday, November 15, 2005 2:37 PM
To: WISPA General List
Subject: [WISPA] How to keep track of appointments


How do ya'll do it?  I used to remember everything, but I am forgetting 
things lately.  Maybe it's old age (i did just turn 22) or maybe the 
work volume has increased past my memory's capacity.  Either way I need 
a solution.  Do I go with a program on the laptop?  Or some kind of 
handheld device.  I don't currently own a handheld, and would be willing

to purchase.  What seems to be most efficient for you all?

Brian
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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
SugarCRM is good, so is vtiger crm which is based on the sugar crm code

Dan


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
 Of Paul Hendry
 Sent: Tuesday, November 15, 2005 6:27 PM
 To: 'WISPA General List'
 Subject: RE: [WISPA] How to keep track of appointments
 
 I use to do this but kept falling of the ladder as the same string was
 attached to both my finger and toe ;)
 
 Grab a spare PC and build a standard FreeBSD box then stick SugarCRM on it
 (it's not that hard to do as I've managed it ;). Once it's set-up you can
 admin it from Windows via the HTML login. Good things about Sugar are that
 it's free, you can put all your customer details in it, change progress
 statuses, email notifications, do salesy things like building a pipeline of
 potential customer revenue, trouble tickets, shared calendars, documentation
 repository, plus loads of other features I haven't had time to play with.
 It's good for when you get other staff so you can keep a track on what they
 are doing.
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Cliff
 Sent: 15 November 2005 20:53
 To: WISPA General List
 Subject: RE: [WISPA] How to keep track of appointments
 
 I tie strings to my fingers and toes...
 
 Cliff - Work
 985-879-3219
 www.cssla.com
 www.triparish.net
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of JohnnyO
 Sent: Friday, February 04, 2005 1:47 AM
 To: 'WISPA General List'
 Subject: RE: [WISPA] How to keep track of appointments
 
 We have a full time person that handles customer calls to schedule
 appointments and service calls.
 
 JohnnyO
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Reliable Internet, LLC
 Sent: Tuesday, November 15, 2005 2:37 PM
 To: WISPA General List
 Subject: [WISPA] How to keep track of appointments
 
 
 How do ya'll do it?  I used to remember everything, but I am forgetting
 things lately.  Maybe it's old age (i did just turn 22) or maybe the
 work volume has increased past my memory's capacity.  Either way I need
 a solution.  Do I go with a program on the laptop?  Or some kind of
 handheld device.  I don't currently own a handheld, and would be willing
 
 to purchase.  What seems to be most efficient for you all?
 
 Brian
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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Peter R.

danlist wrote:


SugarCRM is good, so is vtiger crm which is based on the sugar crm code

Dan
 


SugarCRM is the basis for SalesForce.com.
SugarCRM can be purchased in a hosted per user fashion that you can 
access anywhere.


Outlook/PDA works.

Mozilla has a calendar function. (Project Sunbird as a stand-alone).

There is a lot of groupware / collaboration ware, but as a one-man XP 
shop, I have a wild idea.

Use a Virtual Assitant (www.assistu.com).
A VA can take/make your appointments (log them on Yahoo calendar), take 
your calls, do your books, etc.

Better than hiring a full-time person.

Drop me a note if you want more info.

Regards,

Peter
RAD-INFO, Inc. - NSP Strategist
We Help ISPs Connect  Communicate
813.963.5884
http://4isps.com

ISP Expo in Tampa, Dec. 9  10
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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
SugarCRM charges for the outlook plug, while vtiger gives it away, plus they
have a toolbar for firefox

I have both systems up and running vtiger is what we have chosen to use

If anybody needs to use, I can set you up on your database for either crm
program (vtiger or sugarcrm) - $10 per user

Dan


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
 Of Peter R.
 Sent: Tuesday, November 15, 2005 8:03 PM
 To: WISPA General List
 Subject: Re: [WISPA] How to keep track of appointments
 
 danlist wrote:
 
 SugarCRM is good, so is vtiger crm which is based on the sugar crm code
 
 Dan
 
 
 SugarCRM is the basis for SalesForce.com.
 SugarCRM can be purchased in a hosted per user fashion that you can
 access anywhere.
 
 Outlook/PDA works.
 
 Mozilla has a calendar function. (Project Sunbird as a stand-alone).
 
 There is a lot of groupware / collaboration ware, but as a one-man XP
 shop, I have a wild idea.
 Use a Virtual Assitant (www.assistu.com).
 A VA can take/make your appointments (log them on Yahoo calendar), take
 your calls, do your books, etc.
 Better than hiring a full-time person.
 
 Drop me a note if you want more info.
 
 Regards,
 
 Peter
 RAD-INFO, Inc. - NSP Strategist
 We Help ISPs Connect  Communicate
 813.963.5884
 http://4isps.com
 
 ISP Expo in Tampa, Dec. 9  10
 --
 WISPA Wireless List: wireless@wispa.org
 
 Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless
 
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 Checked by AVG Free Edition.
 Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 11/15/2005
 

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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Tom DeReggi

What are SugarCRM and Vtiger written in?

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Peter R. [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Tuesday, November 15, 2005 8:02 PM
Subject: Re: [WISPA] How to keep track of appointments



danlist wrote:


SugarCRM is good, so is vtiger crm which is based on the sugar crm code

Dan


SugarCRM is the basis for SalesForce.com.
SugarCRM can be purchased in a hosted per user fashion that you can access 
anywhere.


Outlook/PDA works.

Mozilla has a calendar function. (Project Sunbird as a stand-alone).

There is a lot of groupware / collaboration ware, but as a one-man XP 
shop, I have a wild idea.

Use a Virtual Assitant (www.assistu.com).
A VA can take/make your appointments (log them on Yahoo calendar), take 
your calls, do your books, etc.

Better than hiring a full-time person.

Drop me a note if you want more info.

Regards,

Peter
RAD-INFO, Inc. - NSP Strategist
We Help ISPs Connect  Communicate
813.963.5884
http://4isps.com

ISP Expo in Tampa, Dec. 9  10
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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
Perl or php I think

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
 Of Tom DeReggi
 Sent: Tuesday, November 15, 2005 8:18 PM
 To: [EMAIL PROTECTED]; WISPA General List
 Subject: Re: [WISPA] How to keep track of appointments
 
 What are SugarCRM and Vtiger written in?
 
 Tom DeReggi
 RapidDSL  Wireless, Inc
 IntAirNet- Fixed Wireless Broadband
 
 
 - Original Message -
 From: Peter R. [EMAIL PROTECTED]
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, November 15, 2005 8:02 PM
 Subject: Re: [WISPA] How to keep track of appointments
 
 
  danlist wrote:
 
 SugarCRM is good, so is vtiger crm which is based on the sugar crm code
 
 Dan
 
  SugarCRM is the basis for SalesForce.com.
  SugarCRM can be purchased in a hosted per user fashion that you can access
  anywhere.
 
  Outlook/PDA works.
 
  Mozilla has a calendar function. (Project Sunbird as a stand-alone).
 
  There is a lot of groupware / collaboration ware, but as a one-man XP
  shop, I have a wild idea.
  Use a Virtual Assitant (www.assistu.com).
  A VA can take/make your appointments (log them on Yahoo calendar), take
  your calls, do your books, etc.
  Better than hiring a full-time person.
 
  Drop me a note if you want more info.
 
  Regards,
 
  Peter
  RAD-INFO, Inc. - NSP Strategist
  We Help ISPs Connect  Communicate
  813.963.5884
  http://4isps.com
 
  ISP Expo in Tampa, Dec. 9  10
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  Subscribe/Unsubscribe:
  http://lists.wispa.org/mailman/listinfo/wireless
 
  Archives: http://lists.wispa.org/pipermail/wireless/
 
 
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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Tom DeReggi
These all look cool for Open source of doing what Goldmine or Outlook 
already do, jsut with a few more features. But the problem with these is 
they are not industry specific and are really individual centered.


Managing installtion and sales leads in the WISP industry is much different. 
Each sales lead is a project in itself. (close deal, do pre-qual survey, do 
site cisit survey, get antenna approval from landlord, start install, 
progress on install, order product for install, etc). All leads should come 
to a central queue for all to view and follow up on, and then able to be 
assigned, but still viewed globally. But onced assigned, it should not be 
bulked in with tasks that are truly personal that shouldn't be viewed from 
others.  I believe there are more categories than jsut task, appointment, 
project, etc.   In addition should add, tech support request, installation 
schedule, onsite service schedule, without combining them to the generic 
categories of tasks and appointments.  Where as a true sales appointment 
would ahve different tracking and scheduling needs than an installtion 
appointment, etc.  Thats the problem with these generic type of systems. 
I'd like to see something customized specifically for the processes of a 
WISP.


Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message - 
From: Peter R. [EMAIL PROTECTED]

To: WISPA General List wireless@wispa.org
Sent: Tuesday, November 15, 2005 8:02 PM
Subject: Re: [WISPA] How to keep track of appointments



danlist wrote:


SugarCRM is good, so is vtiger crm which is based on the sugar crm code

Dan


SugarCRM is the basis for SalesForce.com.
SugarCRM can be purchased in a hosted per user fashion that you can access 
anywhere.


Outlook/PDA works.

Mozilla has a calendar function. (Project Sunbird as a stand-alone).

There is a lot of groupware / collaboration ware, but as a one-man XP 
shop, I have a wild idea.

Use a Virtual Assitant (www.assistu.com).
A VA can take/make your appointments (log them on Yahoo calendar), take 
your calls, do your books, etc.

Better than hiring a full-time person.

Drop me a note if you want more info.

Regards,

Peter
RAD-INFO, Inc. - NSP Strategist
We Help ISPs Connect  Communicate
813.963.5884
http://4isps.com

ISP Expo in Tampa, Dec. 9  10
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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread danlist
Tom,

Good point and its true that these products are generic but with vtiger (and I
assume sugarcrm) you link just about any event/task/project to any type of
lead/account

Dan


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
 Of Tom DeReggi
 Sent: Tuesday, November 15, 2005 9:12 PM
 To: WISPA General List
 Subject: Re: [WISPA] How to keep track of appointments
 
 These all look cool for Open source of doing what Goldmine or Outlook
 already do, jsut with a few more features. But the problem with these is
 they are not industry specific and are really individual centered.
 
 Managing installtion and sales leads in the WISP industry is much different.
 Each sales lead is a project in itself. (close deal, do pre-qual survey, do
 site cisit survey, get antenna approval from landlord, start install,
 progress on install, order product for install, etc). All leads should come
 to a central queue for all to view and follow up on, and then able to be
 assigned, but still viewed globally. But onced assigned, it should not be
 bulked in with tasks that are truly personal that shouldn't be viewed from
 others.  I believe there are more categories than jsut task, appointment,
 project, etc.   In addition should add, tech support request, installation
 schedule, onsite service schedule, without combining them to the generic
 categories of tasks and appointments.  Where as a true sales appointment
 would ahve different tracking and scheduling needs than an installtion
 appointment, etc.  Thats the problem with these generic type of systems.
 I'd like to see something customized specifically for the processes of a
 WISP.
 
 Tom DeReggi
 RapidDSL  Wireless, Inc
 IntAirNet- Fixed Wireless Broadband
 
 
 - Original Message -
 From: Peter R. [EMAIL PROTECTED]
 To: WISPA General List wireless@wispa.org
 Sent: Tuesday, November 15, 2005 8:02 PM
 Subject: Re: [WISPA] How to keep track of appointments
 
 
  danlist wrote:
 
 SugarCRM is good, so is vtiger crm which is based on the sugar crm code
 
 Dan
 
  SugarCRM is the basis for SalesForce.com.
  SugarCRM can be purchased in a hosted per user fashion that you can access
  anywhere.
 
  Outlook/PDA works.
 
  Mozilla has a calendar function. (Project Sunbird as a stand-alone).
 
  There is a lot of groupware / collaboration ware, but as a one-man XP
  shop, I have a wild idea.
  Use a Virtual Assitant (www.assistu.com).
  A VA can take/make your appointments (log them on Yahoo calendar), take
  your calls, do your books, etc.
  Better than hiring a full-time person.
 
  Drop me a note if you want more info.
 
  Regards,
 
  Peter
  RAD-INFO, Inc. - NSP Strategist
  We Help ISPs Connect  Communicate
  813.963.5884
  http://4isps.com
 
  ISP Expo in Tampa, Dec. 9  10
  --
  WISPA Wireless List: wireless@wispa.org
 
  Subscribe/Unsubscribe:
  http://lists.wispa.org/mailman/listinfo/wireless
 
  Archives: http://lists.wispa.org/pipermail/wireless/
 
 
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  Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 11/15/2005
 
 
 
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 Checked by AVG Free Edition.
 Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 11/15/2005
 

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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Brian Webster
Tom,
Excellent point about the whole process of getting a customer. Could 
this
be done in a project management tool? You could assign each customer as a
project, set up gant charts for the start to finish process and track each
customer as a separate project. I'm just thinking off the cuff about this.
As you mentioned the whole process it reminds me more of a project tracking
than a customer sales lead tracking. I don't know if the software packages
would be able to set the customer data up properly as you would in a contact
list though. There are open source Linux packages available to do this as
well as things like Microsoft Project. Seems like it might be easier to
adapt one of these than to make something from scratch since most of the
WISP's are hard put for time as it is. Anyway, it's just a thought.



Thank You,
Brian Webster


-Original Message-
From: Tom DeReggi [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 9:12 PM
To: WISPA General List
Subject: Re: [WISPA] How to keep track of appointments


These all look cool for Open source of doing what Goldmine or Outlook
already do, jsut with a few more features. But the problem with these is
they are not industry specific and are really individual centered.

Managing installtion and sales leads in the WISP industry is much different.
Each sales lead is a project in itself. (close deal, do pre-qual survey, do
site cisit survey, get antenna approval from landlord, start install,
progress on install, order product for install, etc). All leads should come
to a central queue for all to view and follow up on, and then able to be
assigned, but still viewed globally. But onced assigned, it should not be
bulked in with tasks that are truly personal that shouldn't be viewed from
others.  I believe there are more categories than jsut task, appointment,
project, etc.   In addition should add, tech support request, installation
schedule, onsite service schedule, without combining them to the generic
categories of tasks and appointments.  Where as a true sales appointment
would ahve different tracking and scheduling needs than an installtion
appointment, etc.  Thats the problem with these generic type of systems.
I'd like to see something customized specifically for the processes of a
WISP.

Tom DeReggi
RapidDSL  Wireless, Inc
IntAirNet- Fixed Wireless Broadband


- Original Message -
From: Peter R. [EMAIL PROTECTED]
To: WISPA General List wireless@wispa.org
Sent: Tuesday, November 15, 2005 8:02 PM
Subject: Re: [WISPA] How to keep track of appointments


 danlist wrote:

SugarCRM is good, so is vtiger crm which is based on the sugar crm code

Dan

 SugarCRM is the basis for SalesForce.com.
 SugarCRM can be purchased in a hosted per user fashion that you can access
 anywhere.

 Outlook/PDA works.

 Mozilla has a calendar function. (Project Sunbird as a stand-alone).

 There is a lot of groupware / collaboration ware, but as a one-man XP
 shop, I have a wild idea.
 Use a Virtual Assitant (www.assistu.com).
 A VA can take/make your appointments (log them on Yahoo calendar), take
 your calls, do your books, etc.
 Better than hiring a full-time person.

 Drop me a note if you want more info.

 Regards,

 Peter
 RAD-INFO, Inc. - NSP Strategist
 We Help ISPs Connect  Communicate
 813.963.5884
 http://4isps.com

 ISP Expo in Tampa, Dec. 9  10
 --
 WISPA Wireless List: wireless@wispa.org

 Subscribe/Unsubscribe:
 http://lists.wispa.org/mailman/listinfo/wireless

 Archives: http://lists.wispa.org/pipermail/wireless/


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 Checked by AVG Free Edition.
 Version: 7.1.362 / Virus Database: 267.13.1/169 - Release Date: 11/15/2005



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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread Bob Moldashel
Thank you Matt Larsen.  I just added that to my portfolio of helpful 
items..


-B-





Matt Larsen - Lists wrote:


Reliable Internet, LLC wrote:

How do ya'll do it?  I used to remember everything, but I am 
forgetting things lately.  Maybe it's old age (i did just turn 22) or 
maybe the work volume has increased past my memory's capacity.  
Either way I need a solution.  Do I go with a program on the laptop?  
Or some kind of handheld device.  I don't currently own a handheld, 
and would be willing to purchase.  What seems to be most efficient 
for you all?


Brian



Yahoo Calendar.  It will also sync up with Outlook so you can share 
the calendar.  We are sharing our calendar with all employees and our 
primary installers.  Not the cleanest, but it works well.


Matt Larsen
[EMAIL PROTECTED]




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Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US  Canada
631-585-5558 Fax
516-551-1131 Cell

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RE: [WISPA] How to keep track of appointments

2005-11-15 Thread Brian Webster
Bob,
Make sure you get the free intelisync download from Yahoo, it allows 
you to
sync everything with your desktop Outlook with a press of the button. I like
this feature as it seems much easier to input items on the calendar and
contact list in outlook rather than the web interface on Yahoo. It's also a
great way to keep a full backup of your contacts off site. Yahoo even sends
out email reminders of any appointments.



Thank You,
Brian Webster

-Original Message-
From: Bob Moldashel [mailto:[EMAIL PROTECTED]
Sent: Tuesday, November 15, 2005 10:09 PM
To: WISPA General List
Subject: Re: [WISPA] How to keep track of appointments


Thank you Matt Larsen.  I just added that to my portfolio of helpful
items..

-B-





Matt Larsen - Lists wrote:

 Reliable Internet, LLC wrote:

 How do ya'll do it?  I used to remember everything, but I am
 forgetting things lately.  Maybe it's old age (i did just turn 22) or
 maybe the work volume has increased past my memory's capacity.
 Either way I need a solution.  Do I go with a program on the laptop?
 Or some kind of handheld device.  I don't currently own a handheld,
 and would be willing to purchase.  What seems to be most efficient
 for you all?

 Brian


 Yahoo Calendar.  It will also sync up with Outlook so you can share
 the calendar.  We are sharing our calendar with all employees and our
 primary installers.  Not the cleanest, but it works well.

 Matt Larsen
 [EMAIL PROTECTED]



--
Bob Moldashel
Lakeland Communications, Inc.
Broadband Deployment Group
1350 Lincoln Avenue
Holbrook, New York 11741 USA
800-479-9195 Toll Free US  Canada
631-585-5558 Fax
516-551-1131 Cell

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Re: [WISPA] How to keep track of appointments

2005-11-15 Thread George

Reliable Internet, LLC wrote:
How do ya'll do it?  I used to remember everything, but I am forgetting 
things lately.  Maybe it's old age (i did just turn 22) or maybe the 
work volume has increased past my memory's capacity.  Either way I need 
a solution.  Do I go with a program on the laptop?  Or some kind of 
handheld device.  I don't currently own a handheld, and would be willing 
to purchase.  What seems to be most efficient for you all?


Brian


Most people that I know  use those little black calender appointment 
books that fit in your pocket that they write in their appointements and 
then check all the time.


I myself have a bunch of different folders in my email that I look at 
all during the day. I email everything and let the filters sort it for me
I also use imap, so no matter which of my machines I'm using, I can have 
my data.
I'm not into paper and pens, so I just try to let my email program do as 
much as I can get out of it.


George



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