Re: [WISPA] Mikrotik Redirect
On Aug 14, 2009, at 2:27 PM, ccrum wrote:
> Slander only applies if it is untrue. Stating a fact, regardless of
> how
> embarrassing it is would not be slander. When your bank places a
> foreclosure notice on your house because you haven't paid your
> mortgage
> you don't get to sue.
That isn't true. You can *always* sue. The problem with a potential
slander claim is, you still have to go to court. You're not likely to
get it tossed without a hearing. I'm with you that you'd almost
certainly win, but it's a mistake to think you can't be "sued".
Chuck
> As was stated earlier, dish network certainly
> doesn't have a problem pasting notices on your TV's about paying your
> bill. The water company and power companies don't mind red tagging
> your
> meters. I don't think there is any problem with redirecting the
> service
> to a payment site. If the account is past due it is past due. I'd
> rather
> have whoever is using the system know that rather than having them
> think
> the service isn't working because of something we did.
>
> Cameron
>
> Jonathan Schmidt wrote:
>> Yes, Mike, it isn't the same as sending a letter...even if the
>> color of
>> the envelope is indicative of some situation. Nevertheless, the
>> legal
>> rules are very strict...nobody but the addressee can open it.
>>
>> When you put something on every screen on every PC using a
>> subscriber's
>> account and reveal any financial matter, especially an embarrassing
>> one, a
>> "hot head" may, when enraged, do all sorts of things...especially
>> if the
>> mistake isn't theirs (which is a small but possible event).
>>
>> If you can get the account holder to sign into a Web site with their
>> assigned USERNAME and PASSWORD...that's OK and you can exchange
>> confidential information. If you can get them to call, that's OK
>> ("...can
>> I have your name and last 4 digits of your SS#?).
>>
>> Creating a "gated garden" which allows an immediate click-to-
>> restore but
>> states that a situation exists that requires the account holder to
>> call a
>> phone number is OK since it doesn't slander the account holder (maybe
>> mistakenly), can verify the account holder, and, if the message
>> screen is
>> only on port 80 and doesn't stop the VoIP phone from accessing 911,
>> etc.,
>> there is no jeopardy. And, that screen can come more and more
>> frequently...maybe every 5 minutes until they call.
>>
>> ...just a further thought.
>>
>> . . . j o n a t h a n
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-
>> boun...@wispa.org] On
>> Behalf Of Mike Hammett
>> Sent: Wednesday, August 12, 2009 11:27 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>> You're correct with the liability thing... it sucks that people
>> sue over
>> such petty things.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --
>> From: "Jonathan Schmidt"
>> Sent: Tuesday, August 11, 2009 6:38 PM
>> To: "'WISPA General List'"
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>>
>>> There is some potential liability in this.
>>>
>>> You don't know if friends are visiting and using the
>>> computer...or, the
>>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>>> accidentally) using it. In any case, you could be slandering the
>>> subscriber by calling them deadbeats to other people.
>>>
>>> It seems more polite to hit them over and over or persistantly
>>> with a
>>> demand that they contact a phone number to address a problem with
>>> their
>>> subscription. It also may stop a law suit...a typical response
>>> from a
>>> real deadbeat.
>>>
>>> Cutting off the service is an option but it may enrage the person to
>>> "never do business with that company again." What you need to do is
>>>
>> talk
>>
>>> with them without slandering them.
>>>
>>> ...just a thought...
>>>
>>> . . . J o n a t h a n
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wire
Re: [WISPA] Mikrotik Redirect
We do this all of the time, and out of the hundreds of WISPs and ISPs I have
never heard of anyone getting sued over it.
---
Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer
WISPA Board Member - wispa.org
Link Technologies, Inc -- Mikrotik & WISP Support Services
WISPA Vendor Member
Office: 314-735-0270 Website: http://www.linktechs.net
LIVE On-Line Mikrotik Training
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-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf
Of ccrum
Sent: Friday, August 14, 2009 1:28 PM
To: WISPA General List
Subject: Re: [WISPA] Mikrotik Redirect
Slander only applies if it is untrue. Stating a fact, regardless of how
embarrassing it is would not be slander. When your bank places a
foreclosure notice on your house because you haven't paid your mortgage
you don't get to sue. As was stated earlier, dish network certainly
doesn't have a problem pasting notices on your TV's about paying your
bill. The water company and power companies don't mind red tagging your
meters. I don't think there is any problem with redirecting the service
to a payment site. If the account is past due it is past due. I'd rather
have whoever is using the system know that rather than having them think
the service isn't working because of something we did.
Cameron
Jonathan Schmidt wrote:
> Yes, Mike, it isn't the same as sending a letter...even if the color of
> the envelope is indicative of some situation. Nevertheless, the legal
> rules are very strict...nobody but the addressee can open it.
>
> When you put something on every screen on every PC using a subscriber's
> account and reveal any financial matter, especially an embarrassing one, a
> "hot head" may, when enraged, do all sorts of things...especially if the
> mistake isn't theirs (which is a small but possible event).
>
> If you can get the account holder to sign into a Web site with their
> assigned USERNAME and PASSWORD...that's OK and you can exchange
> confidential information. If you can get them to call, that's OK ("...can
> I have your name and last 4 digits of your SS#?).
>
> Creating a "gated garden" which allows an immediate click-to-restore but
> states that a situation exists that requires the account holder to call a
> phone number is OK since it doesn't slander the account holder (maybe
> mistakenly), can verify the account holder, and, if the message screen is
> only on port 80 and doesn't stop the VoIP phone from accessing 911, etc.,
> there is no jeopardy. And, that screen can come more and more
> frequently...maybe every 5 minutes until they call.
>
> ...just a further thought.
>
> . . . j o n a t h a n
> -Original Message-----
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Mike Hammett
> Sent: Wednesday, August 12, 2009 11:27 AM
> To: WISPA General List
> Subject: Re: [WISPA] Mikrotik Redirect
>
> You're correct with the liability thing... it sucks that people sue over
> such petty things.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> --
> From: "Jonathan Schmidt"
> Sent: Tuesday, August 11, 2009 6:38 PM
> To: "'WISPA General List'"
> Subject: Re: [WISPA] Mikrotik Redirect
>
>
>> There is some potential liability in this.
>>
>> You don't know if friends are visiting and using the computer...or, the
>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>> accidentally) using it. In any case, you could be slandering the
>> subscriber by calling them deadbeats to other people.
>>
>> It seems more polite to hit them over and over or persistantly with a
>> demand that they contact a phone number to address a problem with their
>> subscription. It also may stop a law suit...a typical response from a
>> real deadbeat.
>>
>> Cutting off the service is an option but it may enrage the person to
>> "never do business with that company again." What you
Re: [WISPA] Mikrotik Redirect
Slander only applies if it is untrue. Stating a fact, regardless of how
embarrassing it is would not be slander. When your bank places a
foreclosure notice on your house because you haven't paid your mortgage
you don't get to sue. As was stated earlier, dish network certainly
doesn't have a problem pasting notices on your TV's about paying your
bill. The water company and power companies don't mind red tagging your
meters. I don't think there is any problem with redirecting the service
to a payment site. If the account is past due it is past due. I'd rather
have whoever is using the system know that rather than having them think
the service isn't working because of something we did.
Cameron
Jonathan Schmidt wrote:
> Yes, Mike, it isn't the same as sending a letter...even if the color of
> the envelope is indicative of some situation. Nevertheless, the legal
> rules are very strict...nobody but the addressee can open it.
>
> When you put something on every screen on every PC using a subscriber's
> account and reveal any financial matter, especially an embarrassing one, a
> "hot head" may, when enraged, do all sorts of things...especially if the
> mistake isn't theirs (which is a small but possible event).
>
> If you can get the account holder to sign into a Web site with their
> assigned USERNAME and PASSWORD...that's OK and you can exchange
> confidential information. If you can get them to call, that's OK ("...can
> I have your name and last 4 digits of your SS#?).
>
> Creating a "gated garden" which allows an immediate click-to-restore but
> states that a situation exists that requires the account holder to call a
> phone number is OK since it doesn't slander the account holder (maybe
> mistakenly), can verify the account holder, and, if the message screen is
> only on port 80 and doesn't stop the VoIP phone from accessing 911, etc.,
> there is no jeopardy. And, that screen can come more and more
> frequently...maybe every 5 minutes until they call.
>
> ...just a further thought.
>
> . . . j o n a t h a n
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of Mike Hammett
> Sent: Wednesday, August 12, 2009 11:27 AM
> To: WISPA General List
> Subject: Re: [WISPA] Mikrotik Redirect
>
> You're correct with the liability thing... it sucks that people sue over
> such petty things.
>
>
> -
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> --
> From: "Jonathan Schmidt"
> Sent: Tuesday, August 11, 2009 6:38 PM
> To: "'WISPA General List'"
> Subject: Re: [WISPA] Mikrotik Redirect
>
>
>> There is some potential liability in this.
>>
>> You don't know if friends are visiting and using the computer...or, the
>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>> accidentally) using it. In any case, you could be slandering the
>> subscriber by calling them deadbeats to other people.
>>
>> It seems more polite to hit them over and over or persistantly with a
>> demand that they contact a phone number to address a problem with their
>> subscription. It also may stop a law suit...a typical response from a
>> real deadbeat.
>>
>> Cutting off the service is an option but it may enrage the person to
>> "never do business with that company again." What you need to do is
>>
> talk
>
>> with them without slandering them.
>>
>> ...just a thought...
>>
>> . . . J o n a t h a n
>>
>>
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of sa...@michianawireless.com
>> Sent: Tuesday, August 11, 2009 6:03 PM
>> To: WISPA General List
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>> Well. We kinda do this now. When a customer get to far out. We manually
>> add a rule to the router at the tower site he is connected to that
>> redirects all his port 80 traffic to a webpage that says basically, "You
>> didn't pay you bill for a long time and you need to contact us and make
>>
> a
>
>> payment to before your web surfing will be available again." Email still
>> works, etc...
>>
>> We will still do that. But what I am trying to accomplish is to have my
>> billing system log into the client as soon as is hits 31+ in the billing
>> system and set a rule on the router board that will now occasionally
>> interrupt the cl
Re: [WISPA] Mikrotik Redirect
Assuming they hide the miker numbers and announce it would happen I
like it and should be legal.
On 8/12/09, Jason Wallace wrote:
> Could someone sue for this?
>
> In a pizza shop in a town I used to live by, there "was a wall of shame"
> where they posted all
> bounced checks for everyone to see with a little sign at the top that if
> your check bounced it
> would be posted there until you paid up. I would never do it, but it was a
> great incentive!
>
> Jason
>
> Jonathan Schmidt wrote:
>>
>> Yes, Mike, it isn't the same as sending a letter...even if the color of
>> the envelope is indicative of some situation. Nevertheless, the legal
>> rules are very strict...nobody but the addressee can open it.
>>
>> When you put something on every screen on every PC using a subscriber's
>> account and reveal any financial matter, especially an embarrassing one, a
>> "hot head" may, when enraged, do all sorts of things...especially if the
>> mistake isn't theirs (which is a small but possible event).
>>
>> If you can get the account holder to sign into a Web site with their
>> assigned USERNAME and PASSWORD...that's OK and you can exchange
>> confidential information. If you can get them to call, that's OK ("...can
>> I have your name and last 4 digits of your SS#?).
>>
>> Creating a "gated garden" which allows an immediate click-to-restore but
>> states that a situation exists that requires the account holder to call a
>> phone number is OK since it doesn't slander the account holder (maybe
>> mistakenly), can verify the account holder, and, if the message screen is
>> only on port 80 and doesn't stop the VoIP phone from accessing 911, etc.,
>> there is no jeopardy. And, that screen can come more and more
>> frequently...maybe every 5 minutes until they call.
>>
>> ...just a further thought.
>>
>> . . . j o n a t h a n
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>> Behalf Of Mike Hammett
>> Sent: Wednesday, August 12, 2009 11:27 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>> You're correct with the liability thing... it sucks that people sue over
>> such petty things.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --
>> From: "Jonathan Schmidt"
>> Sent: Tuesday, August 11, 2009 6:38 PM
>> To: "'WISPA General List'"
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>>
>>>
>>> There is some potential liability in this.
>>>
>>> You don't know if friends are visiting and using the computer...or, the
>>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>>> accidentally) using it. In any case, you could be slandering the
>>> subscriber by calling them deadbeats to other people.
>>>
>>> It seems more polite to hit them over and over or persistantly with a
>>> demand that they contact a phone number to address a problem with their
>>> subscription. It also may stop a law suit...a typical response from a
>>> real deadbeat.
>>>
>>> Cutting off the service is an option but it may enrage the person to
>>> "never do business with that company again." What you need to do is
>>>
>>
>> talk
>>
>>>
>>> with them without slandering them.
>>>
>>> ...just a thought...
>>>
>>> . . . J o n a t h a n
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>> Behalf Of sa...@michianawireless.com
>>> Sent: Tuesday, August 11, 2009 6:03 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Mikrotik Redirect
>>>
>>> Well. We kinda do this now. When a customer get to far out. We manually
>>> add a rule to the router at the tower site he is connected to that
>>> redirects all his port 80 traffic to a webpage that says basically, "You
>>> didn't pay you bill for a long time and you need to contact us and make
>>>
>>
>> a
>>
>>>
>>> payment to before your web surfing will be available again." Email still
>>> works, etc...
>>>
>>> We will still do that. But what I am trying to accomplish is to have my
>&g
Re: [WISPA] Mikrotik Redirect
Someone on the list had a story about causing a panic when a screen
with "you didn't pay your bill" was flashed to an early morning
employee.
I guess they thought the company was shutting down.
Now the page just says: Please contact us.
ryan
On Aug 12, 2009, at 1:08 PM, Jason Wallace wrote:
> Could someone sue for this?
>
> In a pizza shop in a town I used to live by, there "was a wall of
> shame" where they posted all
> bounced checks for everyone to see with a little sign at the top
> that if your check bounced it
> would be posted there until you paid up. I would never do it, but
> it was a great incentive!
>
> Jason
>
> Jonathan Schmidt wrote:
>>
>> Yes, Mike, it isn't the same as sending a letter...even if the
>> color of
>> the envelope is indicative of some situation. Nevertheless, the
>> legal
>> rules are very strict...nobody but the addressee can open it.
>>
>> When you put something on every screen on every PC using a
>> subscriber's
>> account and reveal any financial matter, especially an embarrassing
>> one, a
>> "hot head" may, when enraged, do all sorts of things...especially
>> if the
>> mistake isn't theirs (which is a small but possible event).
>>
>> If you can get the account holder to sign into a Web site with their
>> assigned USERNAME and PASSWORD...that's OK and you can exchange
>> confidential information. If you can get them to call, that's OK
>> ("...can
>> I have your name and last 4 digits of your SS#?).
>>
>> Creating a "gated garden" which allows an immediate click-to-
>> restore but
>> states that a situation exists that requires the account holder to
>> call a
>> phone number is OK since it doesn't slander the account holder (maybe
>> mistakenly), can verify the account holder, and, if the message
>> screen is
>> only on port 80 and doesn't stop the VoIP phone from accessing 911,
>> etc.,
>> there is no jeopardy. And, that screen can come more and more
>> frequently...maybe every 5 minutes until they call.
>>
>> ...just a further thought.
>>
>> . . . j o n a t h a n
>> -Original Message-
>> From: wireless-boun...@wispa.org [mailto:wireless-
>> boun...@wispa.org] On
>> Behalf Of Mike Hammett
>> Sent: Wednesday, August 12, 2009 11:27 AM
>> To: WISPA General List
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>> You're correct with the liability thing... it sucks that people
>> sue over
>> such petty things.
>>
>>
>> -
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>>
>> --
>> From: "Jonathan Schmidt"
>> Sent: Tuesday, August 11, 2009 6:38 PM
>> To: "'WISPA General List'"
>> Subject: Re: [WISPA] Mikrotik Redirect
>>
>>
>>> There is some potential liability in this.
>>>
>>> You don't know if friends are visiting and using the
>>> computer...or, the
>>> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
>>> accidentally) using it. In any case, you could be slandering the
>>> subscriber by calling them deadbeats to other people.
>>>
>>> It seems more polite to hit them over and over or persistantly
>>> with a
>>> demand that they contact a phone number to address a problem with
>>> their
>>> subscription. It also may stop a law suit...a typical response
>>> from a
>>> real deadbeat.
>>>
>>> Cutting off the service is an option but it may enrage the person to
>>> "never do business with that company again." What you need to do is
>>>
>> talk
>>
>>> with them without slandering them.
>>>
>>> ...just a thought...
>>>
>>> . . . J o n a t h a n
>>>
>>>
>>> -Original Message-
>>> From: wireless-boun...@wispa.org [mailto:wireless-
>>> boun...@wispa.org] On
>>> Behalf Of sa...@michianawireless.com
>>> Sent: Tuesday, August 11, 2009 6:03 PM
>>> To: WISPA General List
>>> Subject: Re: [WISPA] Mikrotik Redirect
>>>
>>> Well. We kinda do this now. When a customer get to far out. We
>>> manually
>>> add a rule to the router at the tower site he is connected to that
>>> redirects all his port 80 traffic to a webpage that says
>&g
Re: [WISPA] Mikrotik Redirect
Could someone sue for this?
In a pizza shop in a town I used to live by, there "was a wall of
shame" where they posted all
bounced checks for everyone to see with a little sign at the top that
if your check bounced it
would be posted there until you paid up. I would never do it, but it
was a great incentive!
Jason
Jonathan Schmidt wrote:
Yes, Mike, it isn't the same as sending a letter...even if the color of
the envelope is indicative of some situation. Nevertheless, the legal
rules are very strict...nobody but the addressee can open it.
When you put something on every screen on every PC using a subscriber's
account and reveal any financial matter, especially an embarrassing one, a
"hot head" may, when enraged, do all sorts of things...especially if the
mistake isn't theirs (which is a small but possible event).
If you can get the account holder to sign into a Web site with their
assigned USERNAME and PASSWORD...that's OK and you can exchange
confidential information. If you can get them to call, that's OK ("...can
I have your name and last 4 digits of your SS#?).
Creating a "gated garden" which allows an immediate click-to-restore but
states that a situation exists that requires the account holder to call a
phone number is OK since it doesn't slander the account holder (maybe
mistakenly), can verify the account holder, and, if the message screen is
only on port 80 and doesn't stop the VoIP phone from accessing 911, etc.,
there is no jeopardy. And, that screen can come more and more
frequently...maybe every 5 minutes until they call.
...just a further thought.
. . . j o n a t h a n
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mike Hammett
Sent: Wednesday, August 12, 2009 11:27 AM
To: WISPA General List
Subject: Re: [WISPA] Mikrotik Redirect
You're correct with the liability thing... it sucks that people sue over
such petty things.
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
--
From: "Jonathan Schmidt"
Sent: Tuesday, August 11, 2009 6:38 PM
To: "'WISPA General List'"
Subject: Re: [WISPA] Mikrotik Redirect
There is some potential liability in this.
You don't know if friends are visiting and using the computer...or, the
subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
accidentally) using it. In any case, you could be slandering the
subscriber by calling them deadbeats to other people.
It seems more polite to hit them over and over or persistantly with a
demand that they contact a phone number to address a problem with their
subscription. It also may stop a law suit...a typical response from a
real deadbeat.
Cutting off the service is an option but it may enrage the person to
"never do business with that company again." What you need to do is
talk
with them without slandering them.
...just a thought...
. . . J o n a t h a n
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of sa...@michianawireless.com
Sent: Tuesday, August 11, 2009 6:03 PM
To: WISPA General List
Subject: Re: [WISPA] Mikrotik Redirect
Well. We kinda do this now. When a customer get to far out. We manually
add a rule to the router at the tower site he is connected to that
redirects all his port 80 traffic to a webpage that says basically, "You
didn't pay you bill for a long time and you need to contact us and make
a
payment to before your web surfing will be available again." Email still
works, etc...
We will still do that. But what I am trying to accomplish is to have my
billing system log into the client as soon as is hits 31+ in the billing
system and set a rule on the router board that will now occasionally
interrupt the clients web browsing by redirecting them to a page letting
them know they are now 31+ past due and offer them the chance to pay
now.
If they chose to not pay now, they can just continue with what they were
doing. This way they are always in the "know" that they are behind and
are
presented with a way to cure that immediately. Again since the client is
not way behind I just want the surfing to be redirect occasionally.
Next step would be after this is gone on and they hit 40 days the next
script would be ran where it redirects all there web traffic
indefinitely
to the pay your bill page until paid.
I hope that explains it better.
Thanks,
John
- Original Message -----
From: "Chuck Profito"
To: "WISPA General List"
Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia
Subject: Re: [WISPA] Mikrotik Redirect
Why not just a redirect of all port 80 traffic on that ip at 60 days, to
Re: [WISPA] Mikrotik Redirect
On Wed, 2009-08-12 at 14:27 -0400, Josh Luthman wrote: > Don't mean to start a flame war...so please don't... > > This whole idea/feature is native with Powercode. Flame on, buddy! :-) You are correct. Flexibility such as we are discussing is part of many packages. The difference with PowerCode is that it is built in if you use a compatible "BMU". -- * Butch Evans * Professional Network Consultation* * http://www.butchevans.com/* Network Engineering * * http://www.wispa.org/ * Wired or Wireless Networks * * http://blog.butchevans.com/ * ImageStream, Mikrotik and MORE! * WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
Don't mean to start a flame war...so please don't... This whole idea/feature is native with Powercode. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 "When you have eliminated the impossible, that which remains, however improbable, must be the truth." --- Sir Arthur Conan Doyle On Wed, Aug 12, 2009 at 2:22 PM, Scott Reed wrote: > If it is BillMax, it is also easy. Don't know about others. > > Butch Evans wrote: > > On Wed, 2009-08-12 at 07:24 -0700, Chuck Profito wrote: > > > >> It sounds like wisp nirvana! Do you mind me asking what billing system > you > >> are using, and are you trying to integrate the same? Can Butch Evans > write a > >> integration script for this? > >> > > > > Some details would be needed to determine if I would be able to write a > > script. If it is FreeSide, it is not only possible, but fairly easy to > > accomplish. The same may be true for other billing systems, but I don't > > have much experience with other systems. > > > > > > > > > > > > No virus found in this incoming message. > > Checked by AVG - www.avg.com > > Version: 8.5.392 / Virus Database: 270.13.52/2298 - Release Date: > 08/12/09 06:09:00 > > > > > > -- > Scott Reed > Sr. Systems Engineer > GAB Midwest > 1-800-363-1544 x4000 > Cell: 260-273-7239 > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
If it is BillMax, it is also easy. Don't know about others. Butch Evans wrote: > On Wed, 2009-08-12 at 07:24 -0700, Chuck Profito wrote: > >> It sounds like wisp nirvana! Do you mind me asking what billing system you >> are using, and are you trying to integrate the same? Can Butch Evans write a >> integration script for this? >> > > Some details would be needed to determine if I would be able to write a > script. If it is FreeSide, it is not only possible, but fairly easy to > accomplish. The same may be true for other billing systems, but I don't > have much experience with other systems. > > > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.392 / Virus Database: 270.13.52/2298 - Release Date: 08/12/09 > 06:09:00 > > -- Scott Reed Sr. Systems Engineer GAB Midwest 1-800-363-1544 x4000 Cell: 260-273-7239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
On Wed, 2009-08-12 at 07:24 -0700, Chuck Profito wrote: > It sounds like wisp nirvana! Do you mind me asking what billing system you > are using, and are you trying to integrate the same? Can Butch Evans write a > integration script for this? Some details would be needed to determine if I would be able to write a script. If it is FreeSide, it is not only possible, but fairly easy to accomplish. The same may be true for other billing systems, but I don't have much experience with other systems. -- * Butch Evans * Professional Network Consultation* * http://www.butchevans.com/* Network Engineering * * http://www.wispa.org/ * Wired or Wireless Networks * * http://blog.butchevans.com/ * ImageStream, Mikrotik and MORE! * WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
Yes, Mike, it isn't the same as sending a letter...even if the color of
the envelope is indicative of some situation. Nevertheless, the legal
rules are very strict...nobody but the addressee can open it.
When you put something on every screen on every PC using a subscriber's
account and reveal any financial matter, especially an embarrassing one, a
"hot head" may, when enraged, do all sorts of things...especially if the
mistake isn't theirs (which is a small but possible event).
If you can get the account holder to sign into a Web site with their
assigned USERNAME and PASSWORD...that's OK and you can exchange
confidential information. If you can get them to call, that's OK ("...can
I have your name and last 4 digits of your SS#?).
Creating a "gated garden" which allows an immediate click-to-restore but
states that a situation exists that requires the account holder to call a
phone number is OK since it doesn't slander the account holder (maybe
mistakenly), can verify the account holder, and, if the message screen is
only on port 80 and doesn't stop the VoIP phone from accessing 911, etc.,
there is no jeopardy. And, that screen can come more and more
frequently...maybe every 5 minutes until they call.
...just a further thought.
. . . j o n a t h a n
-Original Message-
From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
Behalf Of Mike Hammett
Sent: Wednesday, August 12, 2009 11:27 AM
To: WISPA General List
Subject: Re: [WISPA] Mikrotik Redirect
You're correct with the liability thing... it sucks that people sue over
such petty things.
-
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
--
From: "Jonathan Schmidt"
Sent: Tuesday, August 11, 2009 6:38 PM
To: "'WISPA General List'"
Subject: Re: [WISPA] Mikrotik Redirect
> There is some potential liability in this.
>
> You don't know if friends are visiting and using the computer...or, the
> subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially
> accidentally) using it. In any case, you could be slandering the
> subscriber by calling them deadbeats to other people.
>
> It seems more polite to hit them over and over or persistantly with a
> demand that they contact a phone number to address a problem with their
> subscription. It also may stop a law suit...a typical response from a
> real deadbeat.
>
> Cutting off the service is an option but it may enrage the person to
> "never do business with that company again." What you need to do is
talk
> with them without slandering them.
>
> ...just a thought...
>
> . . . J o n a t h a n
>
>
> -Original Message-
> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
> Behalf Of sa...@michianawireless.com
> Sent: Tuesday, August 11, 2009 6:03 PM
> To: WISPA General List
> Subject: Re: [WISPA] Mikrotik Redirect
>
> Well. We kinda do this now. When a customer get to far out. We manually
> add a rule to the router at the tower site he is connected to that
> redirects all his port 80 traffic to a webpage that says basically, "You
> didn't pay you bill for a long time and you need to contact us and make
a
> payment to before your web surfing will be available again." Email still
> works, etc...
>
> We will still do that. But what I am trying to accomplish is to have my
> billing system log into the client as soon as is hits 31+ in the billing
> system and set a rule on the router board that will now occasionally
> interrupt the clients web browsing by redirecting them to a page letting
> them know they are now 31+ past due and offer them the chance to pay
now.
> If they chose to not pay now, they can just continue with what they were
> doing. This way they are always in the "know" that they are behind and
are
> presented with a way to cure that immediately. Again since the client is
> not way behind I just want the surfing to be redirect occasionally.
>
> Next step would be after this is gone on and they hit 40 days the next
> script would be ran where it redirects all there web traffic
indefinitely
> to the pay your bill page until paid.
>
> I hope that explains it better.
>
> Thanks,
> John
>
> - Original Message -
> From: "Chuck Profito"
> To: "WISPA General List"
> Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia
> Subject: Re: [WISPA] Mikrotik Redirect
>
> Why not just a redirect of all port 80 traffic on that ip at 60 days, to
> the 'Gracious Offer' page, "If you call in the next seven days there
will
> be no reup fees, please see your e-mail!", Or maybe just redirect them
to
>
Re: [WISPA] Mikrotik Redirect
Liability?? Have your customers sign a contract when they sign up that addresses liability. Have them pay ahead. If they are not paid by the 25th for next month send them email reminders. If they have not paid but the 2nd redirect them (everything) saying there is a problem with their account and to call for help. Have a link to the billing system so they can self help by making a payment. If you don't have a billing system that can do these things automatically you need to switch. David > -Original Message- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Mike Hammett > Sent: Wednesday, August 12, 2009 10:27 AM > To: WISPA General List > Subject: Re: [WISPA] Mikrotik Redirect > > You're correct with the liability thing... it sucks that people sue > over > such petty things. > > > - > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > > -- > From: "Jonathan Schmidt" > Sent: Tuesday, August 11, 2009 6:38 PM > To: "'WISPA General List'" > Subject: Re: [WISPA] Mikrotik Redirect > > > There is some potential liability in this. > > > > You don't know if friends are visiting and using the computer...or, > the > > subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially > > accidentally) using it. In any case, you could be slandering the > > subscriber by calling them deadbeats to other people. > > > > It seems more polite to hit them over and over or persistantly with a > > demand that they contact a phone number to address a problem with > their > > subscription. It also may stop a law suit...a typical response from > a > > real deadbeat. > > > > Cutting off the service is an option but it may enrage the person to > > "never do business with that company again." What you need to do is > talk > > with them without slandering them. > > > > ...just a thought... > > > > . . . J o n a t h a n > > > > > > -Original Message- > > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] > On > > Behalf Of sa...@michianawireless.com > > Sent: Tuesday, August 11, 2009 6:03 PM > > To: WISPA General List > > Subject: Re: [WISPA] Mikrotik Redirect > > > > Well. We kinda do this now. When a customer get to far out. We > manually > > add a rule to the router at the tower site he is connected to that > > redirects all his port 80 traffic to a webpage that says basically, > "You > > didn't pay you bill for a long time and you need to contact us and > make a > > payment to before your web surfing will be available again." Email > still > > works, etc... > > > > We will still do that. But what I am trying to accomplish is to have > my > > billing system log into the client as soon as is hits 31+ in the > billing > > system and set a rule on the router board that will now occasionally > > interrupt the clients web browsing by redirecting them to a page > letting > > them know they are now 31+ past due and offer them the chance to pay > now. > > If they chose to not pay now, they can just continue with what they > were > > doing. This way they are always in the "know" that they are behind > and are > > presented with a way to cure that immediately. Again since the client > is > > not way behind I just want the surfing to be redirect occasionally. > > > > Next step would be after this is gone on and they hit 40 days the > next > > script would be ran where it redirects all there web traffic > indefinitely > > to the pay your bill page until paid. > > > > I hope that explains it better. > > > > Thanks, > > John > > > > - Original Message - > > From: "Chuck Profito" > > To: "WISPA General List" > > Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia > > Subject: Re: [WISPA] Mikrotik Redirect > > > > Why not just a redirect of all port 80 traffic on that ip at 60 days, > to > > the 'Gracious Offer' page, "If you call in the next seven days there > will > > be no reup fees, please see your e-mail!", Or maybe just redirect > them to > > a Web Mail Portal sign in page... then 7-14 days later it ALL gets > turned > > off including cancellation fees, if any. > > > > > > Chuck Profito > > 209-988-7388 > > CV-ACCESS, INC > > cprof...@cv-access.com > > Providing High Speed Bro
Re: [WISPA] Mikrotik Redirect
You're correct with the liability thing... it sucks that people sue over such petty things. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com -- From: "Jonathan Schmidt" Sent: Tuesday, August 11, 2009 6:38 PM To: "'WISPA General List'" Subject: Re: [WISPA] Mikrotik Redirect > There is some potential liability in this. > > You don't know if friends are visiting and using the computer...or, the > subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially > accidentally) using it. In any case, you could be slandering the > subscriber by calling them deadbeats to other people. > > It seems more polite to hit them over and over or persistantly with a > demand that they contact a phone number to address a problem with their > subscription. It also may stop a law suit...a typical response from a > real deadbeat. > > Cutting off the service is an option but it may enrage the person to > "never do business with that company again." What you need to do is talk > with them without slandering them. > > ...just a thought... > > . . . J o n a t h a n > > > -Original Message- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of sa...@michianawireless.com > Sent: Tuesday, August 11, 2009 6:03 PM > To: WISPA General List > Subject: Re: [WISPA] Mikrotik Redirect > > Well. We kinda do this now. When a customer get to far out. We manually > add a rule to the router at the tower site he is connected to that > redirects all his port 80 traffic to a webpage that says basically, "You > didn't pay you bill for a long time and you need to contact us and make a > payment to before your web surfing will be available again." Email still > works, etc... > > We will still do that. But what I am trying to accomplish is to have my > billing system log into the client as soon as is hits 31+ in the billing > system and set a rule on the router board that will now occasionally > interrupt the clients web browsing by redirecting them to a page letting > them know they are now 31+ past due and offer them the chance to pay now. > If they chose to not pay now, they can just continue with what they were > doing. This way they are always in the "know" that they are behind and are > presented with a way to cure that immediately. Again since the client is > not way behind I just want the surfing to be redirect occasionally. > > Next step would be after this is gone on and they hit 40 days the next > script would be ran where it redirects all there web traffic indefinitely > to the pay your bill page until paid. > > I hope that explains it better. > > Thanks, > John > > - Original Message - > From: "Chuck Profito" > To: "WISPA General List" > Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia > Subject: Re: [WISPA] Mikrotik Redirect > > Why not just a redirect of all port 80 traffic on that ip at 60 days, to > the 'Gracious Offer' page, "If you call in the next seven days there will > be no reup fees, please see your e-mail!", Or maybe just redirect them to > a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned > off including cancellation fees, if any. > > > Chuck Profito > 209-988-7388 > CV-ACCESS, INC > cprof...@cv-access.com > Providing High Speed Broadband > to Rural Central California > > > > -Original Message- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of Eje Gustafsson > Sent: Monday, August 10, 2009 6:05 PM > To: 'WISPA General List' > Subject: Re: [WISPA] Mikrotik Redirect > > Yepp bit expected. Because a web page consists of multiple images most of > the time and if you use every nth you never know if that rule will then > hit a icon, text page or picture file that is retrieved. > > You could setup something that uses the hotspot service and the > advertisement banners. Or I created a solution with Gatespot that when the > user login to the hotspot will redirect them to a messaging system that > will display any messages to the user if there are any and if there isn't > then the user will get their original requested webpage just like normal. > > > / Eje > > -Original Message- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of sa...@michianawireless.com > Sent: Monday, August 10, 2009 7:24 PM > To: WISPA General List > Subject: [WISPA] Mikrotik Redirect > > What I am attempting to do is setup a script to put on the client > routerboard when
Re: [WISPA] Mikrotik Redirect
It sounds like wisp nirvana! Do you mind me asking what billing system you are using, and are you trying to integrate the same? Can Butch Evans write a integration script for this? -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Tuesday, August 11, 2009 4:03 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Well. We kinda do this now. When a customer get to far out. We manually add a rule to the router at the tower site he is connected to that redirects all his port 80 traffic to a webpage that says basically, "You didn't pay you bill for a long time and you need to contact us and make a payment to before your web surfing will be available again." Email still works, etc... We will still do that. But what I am trying to accomplish is to have my billing system log into the client as soon as is hits 31+ in the billing system and set a rule on the router board that will now occasionally interrupt the clients web browsing by redirecting them to a page letting them know they are now 31+ past due and offer them the chance to pay now. If they chose to not pay now, they can just continue with what they were doing. This way they are always in the "know" that they are behind and are presented with a way to cure that immediately. Again since the client is not way behind I just want the surfing to be redirect occasionally. Next step would be after this is gone on and they hit 40 days the next script would be ran where it redirects all there web traffic indefinitely to the pay your bill page until paid. I hope that explains it better. Thanks, John - Original Message - From: "Chuck Profito" To: "WISPA General List" Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia Subject: Re: [WISPA] Mikrotik Redirect Why not just a redirect of all port 80 traffic on that ip at 60 days, to the 'Gracious Offer' page, "If you call in the next seven days there will be no reup fees, please see your e-mail!", Or maybe just redirect them to a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned off including cancellation fees, if any. Chuck Profito 209-988-7388 CV-ACCESS, INC cprof...@cv-access.com Providing High Speed Broadband to Rural Central California -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Eje Gustafsson Sent: Monday, August 10, 2009 6:05 PM To: 'WISPA General List' Subject: Re: [WISPA] Mikrotik Redirect Yepp bit expected. Because a web page consists of multiple images most of the time and if you use every nth you never know if that rule will then hit a icon, text page or picture file that is retrieved. You could setup something that uses the hotspot service and the advertisement banners. Or I created a solution with Gatespot that when the user login to the hotspot will redirect them to a messaging system that will display any messages to the user if there are any and if there isn't then the user will get their original requested webpage just like normal. / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Monday, August 10, 2009 7:24 PM To: WISPA General List Subject: [WISPA] Mikrotik Redirect What I am attempting to do is setup a script to put on the client routerboard when there account becomes 30+ days behind. This script will occasionally redirect the clients web browser to a notice page that lets them know there account is past due and offer a payment page. If they refresh they should be able to continue browsing. This is intended to be multipurpose, informative to the user in case they forgot to pay, offer a quick way to get caught up and be a tad annoying until paid. I tried this experiment on my home connection: 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 nth=5,1 Really did not work as planned. Occasionally I would get the page at the 1.2.3.4 server but most of the time I would get broken links and partially displayed pages? John Buwa Michiana Wireless WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscri
Re: [WISPA] Mikrotik Redirect
Depends whether it is business or residential. Its no problem for residential. But if you try web redirects/alerts with a business sub, where the owner's employees might see the message instead of the accounting office, you might as well write your own cancellation notice, because its comming. Whats relevent to understand is who is responsible for paying the bill and making sure that individual is the one that gets the message. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: To: "WISPA General List" Sent: Tuesday, August 11, 2009 7:49 PM Subject: Re: [WISPA] Mikrotik Redirect > > Hmm, > > Well anything is possible, I guess. But I do not see how alerting a > customer that his account went past due and presenting the option to pay > it now, is slandering. If his account is past due, then it is past due, > just a fact. I happen to know when I forget to pay may dish network bill > and I have friends and family over watching tv that dish doesn't mind > broadcasting to every TV in the house the announcement that my bill is > past due and I should call them now to avoid interruption in my satellite > service, they even present me with an option of paying right now by > clicking pay now screen button. Hmmm, maybe I should file a law suite > against dish to fund my next rollout :) All joking aside, We also have in > our contracts that we can limit, redirect and remove access to ports, etc > for whatever reason we feel we need to do that. > > As for cutting off a client, yes we been there done that and still do it > and it really p*sses them off. But if they had a choice they just wouldn't > pay cause we owe them the Internet. Fact is some clients just wont pay > there bill until there account is turned off, period. I am just trying to > streamline the whole process so it can be done automatically and > inconveniently convenient for everyone. Even with phone calls and letters > etc... There are the clients who don't open there mail, those who are > never home and don't have answering machines and those who check there > email about once every other month or so. This is ideal for them and > others, I feel at least. > > They have total control over there account then. If they choose to wait > till it gets turned off, at least with this method if they come home at > 3am on a friday and try to use there internet for the first time and see > there account was finally turned off they could immediately pay and get > turned back on by 3:10 am instead of waiting till they can reach someone > at the office the next day. > > I guess there are pro's and con's... I like it though. I think we would be > 'owed' alot less money that we are now. > > John > > There is some potential liability in this. > > You don't know if friends are visiting and using the computer...or, the > subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially > accidentally) using it. In any case, you could be slandering the > subscriber by calling them deadbeats to other people. > > It seems more polite to hit them over and over or persistantly with a > demand that they contact a phone number to address a problem with their > subscription. It also may stop a law suit...a typical response from a > real deadbeat. > > Cutting off the service is an option but it may enrage the person to > "never do business with that company again." What you need to do is talk > with them without slandering them. > > ...just a thought... > > . . . J o n a t h a n > > > -Original Message- > From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On > Behalf Of sa...@michianawireless.com > Sent: Tuesday, August 11, 2009 6:03 PM > To: WISPA General List > Subject: Re: [WISPA] Mikrotik Redirect > > Well. We kinda do this now. When a customer get to far out. We manually > add a rule to the router at the tower site he is connected to that > redirects all his port 80 traffic to a webpage that says basically, "You > didn't pay you bill for a long time and you need to contact us and make a > payment to before your web surfing will be available again." Email still > works, etc... > > We will still do that. But what I am trying to accomplish is to have my > billing system log into the client as soon as is hits 31+ in the billing > system and set a rule on the router board that will now occasionally > interrupt the clients web browsing by redirecting them to a page letting > them know they are now 31+ past due and offer them the chance to pay now. > If they chose to not pay now, they can just continue with what they were > doing.
Re: [WISPA] Mikrotik Redirect
IANAL but slander is when you accuse someone of something that is not true or when the truth have been distorted. As you say their bill being overdue is a fact. In our town the city send out water bills with a nasty red strip on it if your bill is due and done so for over 10 years. Nobody sued them for this. Also there are many business around this country that will display NSF checks they tried to cash in public from people that wrote worthless checks that they not been able to collect on. As far as I know no such business ever been sued over this practice especially if they take the check down once it been taken care off. Now if they leave it up after the person that wrote it made good for it well different ball game. Also if you would call the person names etc for not paying their bills then now there is another issue. So couldn't put a NSF check on a board with text on it like "Don't you to be an idiot and deadbeat like these morons". /Eje Sent via BlackBerry from T-Mobile -Original Message- From: sa...@michianawireless.com Date: Tue, 11 Aug 2009 19:49:06 To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Hmm, Well anything is possible, I guess. But I do not see how alerting a customer that his account went past due and presenting the option to pay it now, is slandering. If his account is past due, then it is past due, just a fact. I happen to know when I forget to pay may dish network bill and I have friends and family over watching tv that dish doesn't mind broadcasting to every TV in the house the announcement that my bill is past due and I should call them now to avoid interruption in my satellite service, they even present me with an option of paying right now by clicking pay now screen button. Hmmm, maybe I should file a law suite against dish to fund my next rollout :) All joking aside, We also have in our contracts that we can limit, redirect and remove access to ports, etc for whatever reason we feel we need to do that. As for cutting off a client, yes we been there done that and still do it and it really p*sses them off. But if they had a choice they just wouldn't pay cause we owe them the Internet. Fact is some clients just wont pay there bill until there account is turned off, period. I am just trying to streamline the whole process so it can be done automatically and inconveniently convenient for everyone. Even with phone calls and letters etc... There are the clients who don't open there mail, those who are never home and don't have answering machines and those who check there email about once every other month or so. This is ideal for them and others, I feel at least. They have total control over there account then. If they choose to wait till it gets turned off, at least with this method if they come home at 3am on a friday and try to use there internet for the first time and see there account was finally turned off they could immediately pay and get turned back on by 3:10 am instead of waiting till they can reach someone at the office the next day. I guess there are pro's and con's... I like it though. I think we would be 'owed' alot less money that we are now. John There is some potential liability in this. You don't know if friends are visiting and using the computer...or, the subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially accidentally) using it. In any case, you could be slandering the subscriber by calling them deadbeats to other people. It seems more polite to hit them over and over or persistantly with a demand that they contact a phone number to address a problem with their subscription. It also may stop a law suit...a typical response from a real deadbeat. Cutting off the service is an option but it may enrage the person to "never do business with that company again." What you need to do is talk with them without slandering them. ...just a thought... . . . J o n a t h a n -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Tuesday, August 11, 2009 6:03 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Well. We kinda do this now. When a customer get to far out. We manually add a rule to the router at the tower site he is connected to that redirects all his port 80 traffic to a webpage that says basically, "You didn't pay you bill for a long time and you need to contact us and make a payment to before your web surfing will be available again." Email still works, etc... We will still do that. But what I am trying to accomplish is to have my billing system log into the client as soon as is hits 31+ in the billing system and set a rule on the router board that will now occasionally interrupt the clients web browsing by redirecting them to a page letting them know they are now 31+ past due
Re: [WISPA] Mikrotik Redirect
Hmm, Well anything is possible, I guess. But I do not see how alerting a customer that his account went past due and presenting the option to pay it now, is slandering. If his account is past due, then it is past due, just a fact. I happen to know when I forget to pay may dish network bill and I have friends and family over watching tv that dish doesn't mind broadcasting to every TV in the house the announcement that my bill is past due and I should call them now to avoid interruption in my satellite service, they even present me with an option of paying right now by clicking pay now screen button. Hmmm, maybe I should file a law suite against dish to fund my next rollout :) All joking aside, We also have in our contracts that we can limit, redirect and remove access to ports, etc for whatever reason we feel we need to do that. As for cutting off a client, yes we been there done that and still do it and it really p*sses them off. But if they had a choice they just wouldn't pay cause we owe them the Internet. Fact is some clients just wont pay there bill until there account is turned off, period. I am just trying to streamline the whole process so it can be done automatically and inconveniently convenient for everyone. Even with phone calls and letters etc... There are the clients who don't open there mail, those who are never home and don't have answering machines and those who check there email about once every other month or so. This is ideal for them and others, I feel at least. They have total control over there account then. If they choose to wait till it gets turned off, at least with this method if they come home at 3am on a friday and try to use there internet for the first time and see there account was finally turned off they could immediately pay and get turned back on by 3:10 am instead of waiting till they can reach someone at the office the next day. I guess there are pro's and con's... I like it though. I think we would be 'owed' alot less money that we are now. John There is some potential liability in this. You don't know if friends are visiting and using the computer...or, the subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially accidentally) using it. In any case, you could be slandering the subscriber by calling them deadbeats to other people. It seems more polite to hit them over and over or persistantly with a demand that they contact a phone number to address a problem with their subscription. It also may stop a law suit...a typical response from a real deadbeat. Cutting off the service is an option but it may enrage the person to "never do business with that company again." What you need to do is talk with them without slandering them. ...just a thought... . . . J o n a t h a n -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Tuesday, August 11, 2009 6:03 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Well. We kinda do this now. When a customer get to far out. We manually add a rule to the router at the tower site he is connected to that redirects all his port 80 traffic to a webpage that says basically, "You didn't pay you bill for a long time and you need to contact us and make a payment to before your web surfing will be available again." Email still works, etc... We will still do that. But what I am trying to accomplish is to have my billing system log into the client as soon as is hits 31+ in the billing system and set a rule on the router board that will now occasionally interrupt the clients web browsing by redirecting them to a page letting them know they are now 31+ past due and offer them the chance to pay now. If they chose to not pay now, they can just continue with what they were doing. This way they are always in the "know" that they are behind and are presented with a way to cure that immediately. Again since the client is not way behind I just want the surfing to be redirect occasionally. Next step would be after this is gone on and they hit 40 days the next script would be ran where it redirects all there web traffic indefinitely to the pay your bill page until paid. I hope that explains it better. Thanks, John - Original Message - From: "Chuck Profito" To: "WISPA General List" Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia Subject: Re: [WISPA] Mikrotik Redirect Why not just a redirect of all port 80 traffic on that ip at 60 days, to the 'Gracious Offer' page, "If you call in the next seven days there will be no reup fees, please see your e-mail!", Or maybe just redirect them to a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned off including cancellation fees, if any. Chuck Profito 209-988-7388 CV-ACCESS, INC cprof...@cv
Re: [WISPA] Mikrotik Redirect
There is some potential liability in this. You don't know if friends are visiting and using the computer...or, the subscriber has an Wi-Fi w/o WAP/WEP and others are (potentially accidentally) using it. In any case, you could be slandering the subscriber by calling them deadbeats to other people. It seems more polite to hit them over and over or persistantly with a demand that they contact a phone number to address a problem with their subscription. It also may stop a law suit...a typical response from a real deadbeat. Cutting off the service is an option but it may enrage the person to "never do business with that company again." What you need to do is talk with them without slandering them. ...just a thought... . . . J o n a t h a n -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Tuesday, August 11, 2009 6:03 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect Well. We kinda do this now. When a customer get to far out. We manually add a rule to the router at the tower site he is connected to that redirects all his port 80 traffic to a webpage that says basically, "You didn't pay you bill for a long time and you need to contact us and make a payment to before your web surfing will be available again." Email still works, etc... We will still do that. But what I am trying to accomplish is to have my billing system log into the client as soon as is hits 31+ in the billing system and set a rule on the router board that will now occasionally interrupt the clients web browsing by redirecting them to a page letting them know they are now 31+ past due and offer them the chance to pay now. If they chose to not pay now, they can just continue with what they were doing. This way they are always in the "know" that they are behind and are presented with a way to cure that immediately. Again since the client is not way behind I just want the surfing to be redirect occasionally. Next step would be after this is gone on and they hit 40 days the next script would be ran where it redirects all there web traffic indefinitely to the pay your bill page until paid. I hope that explains it better. Thanks, John - Original Message - From: "Chuck Profito" To: "WISPA General List" Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia Subject: Re: [WISPA] Mikrotik Redirect Why not just a redirect of all port 80 traffic on that ip at 60 days, to the 'Gracious Offer' page, "If you call in the next seven days there will be no reup fees, please see your e-mail!", Or maybe just redirect them to a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned off including cancellation fees, if any. Chuck Profito 209-988-7388 CV-ACCESS, INC cprof...@cv-access.com Providing High Speed Broadband to Rural Central California -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Eje Gustafsson Sent: Monday, August 10, 2009 6:05 PM To: 'WISPA General List' Subject: Re: [WISPA] Mikrotik Redirect Yepp bit expected. Because a web page consists of multiple images most of the time and if you use every nth you never know if that rule will then hit a icon, text page or picture file that is retrieved. You could setup something that uses the hotspot service and the advertisement banners. Or I created a solution with Gatespot that when the user login to the hotspot will redirect them to a messaging system that will display any messages to the user if there are any and if there isn't then the user will get their original requested webpage just like normal. / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Monday, August 10, 2009 7:24 PM To: WISPA General List Subject: [WISPA] Mikrotik Redirect What I am attempting to do is setup a script to put on the client routerboard when there account becomes 30+ days behind. This script will occasionally redirect the clients web browser to a notice page that lets them know there account is past due and offer a payment page. If they refresh they should be able to continue browsing. This is intended to be multipurpose, informative to the user in case they forgot to pay, offer a quick way to get caught up and be a tad annoying until paid. I tried this experiment on my home connection: 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 nth=5,1 Really did not work as planned. Occasionally I would get the page at the 1.2.3.4 server but most of the time I would get broken links and partially displayed pages? John Buwa Michiana Wireless
Re: [WISPA] Mikrotik Redirect
Well. We kinda do this now. When a customer get to far out. We manually add a rule to the router at the tower site he is connected to that redirects all his port 80 traffic to a webpage that says basically, "You didn't pay you bill for a long time and you need to contact us and make a payment to before your web surfing will be available again." Email still works, etc... We will still do that. But what I am trying to accomplish is to have my billing system log into the client as soon as is hits 31+ in the billing system and set a rule on the router board that will now occasionally interrupt the clients web browsing by redirecting them to a page letting them know they are now 31+ past due and offer them the chance to pay now. If they chose to not pay now, they can just continue with what they were doing. This way they are always in the "know" that they are behind and are presented with a way to cure that immediately. Again since the client is not way behind I just want the surfing to be redirect occasionally. Next step would be after this is gone on and they hit 40 days the next script would be ran where it redirects all there web traffic indefinitely to the pay your bill page until paid. I hope that explains it better. Thanks, John - Original Message - From: "Chuck Profito" To: "WISPA General List" Sent: Tuesday, August 11, 2009 11:45:59 AM GMT -05:00 Columbia Subject: Re: [WISPA] Mikrotik Redirect Why not just a redirect of all port 80 traffic on that ip at 60 days, to the 'Gracious Offer' page, "If you call in the next seven days there will be no reup fees, please see your e-mail!", Or maybe just redirect them to a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned off including cancellation fees, if any. Chuck Profito 209-988-7388 CV-ACCESS, INC cprof...@cv-access.com Providing High Speed Broadband to Rural Central California -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Eje Gustafsson Sent: Monday, August 10, 2009 6:05 PM To: 'WISPA General List' Subject: Re: [WISPA] Mikrotik Redirect Yepp bit expected. Because a web page consists of multiple images most of the time and if you use every nth you never know if that rule will then hit a icon, text page or picture file that is retrieved. You could setup something that uses the hotspot service and the advertisement banners. Or I created a solution with Gatespot that when the user login to the hotspot will redirect them to a messaging system that will display any messages to the user if there are any and if there isn't then the user will get their original requested webpage just like normal. / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Monday, August 10, 2009 7:24 PM To: WISPA General List Subject: [WISPA] Mikrotik Redirect What I am attempting to do is setup a script to put on the client routerboard when there account becomes 30+ days behind. This script will occasionally redirect the clients web browser to a notice page that lets them know there account is past due and offer a payment page. If they refresh they should be able to continue browsing. This is intended to be multipurpose, informative to the user in case they forgot to pay, offer a quick way to get caught up and be a tad annoying until paid. I tried this experiment on my home connection: 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 nth=5,1 Really did not work as planned. Occasionally I would get the page at the 1.2.3.4 server but most of the time I would get broken links and partially displayed pages? John Buwa Michiana Wireless WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists
Re: [WISPA] Mikrotik Redirect
Why not just a redirect of all port 80 traffic on that ip at 60 days, to the 'Gracious Offer' page, "If you call in the next seven days there will be no reup fees, please see your e-mail!", Or maybe just redirect them to a Web Mail Portal sign in page... then 7-14 days later it ALL gets turned off including cancellation fees, if any. Chuck Profito 209-988-7388 CV-ACCESS, INC cprof...@cv-access.com Providing High Speed Broadband to Rural Central California -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Eje Gustafsson Sent: Monday, August 10, 2009 6:05 PM To: 'WISPA General List' Subject: Re: [WISPA] Mikrotik Redirect Yepp bit expected. Because a web page consists of multiple images most of the time and if you use every nth you never know if that rule will then hit a icon, text page or picture file that is retrieved. You could setup something that uses the hotspot service and the advertisement banners. Or I created a solution with Gatespot that when the user login to the hotspot will redirect them to a messaging system that will display any messages to the user if there are any and if there isn't then the user will get their original requested webpage just like normal. / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Monday, August 10, 2009 7:24 PM To: WISPA General List Subject: [WISPA] Mikrotik Redirect What I am attempting to do is setup a script to put on the client routerboard when there account becomes 30+ days behind. This script will occasionally redirect the clients web browser to a notice page that lets them know there account is past due and offer a payment page. If they refresh they should be able to continue browsing. This is intended to be multipurpose, informative to the user in case they forgot to pay, offer a quick way to get caught up and be a tad annoying until paid. I tried this experiment on my home connection: 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 nth=5,1 Really did not work as planned. Occasionally I would get the page at the 1.2.3.4 server but most of the time I would get broken links and partially displayed pages? John Buwa Michiana Wireless WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
You need to do a redirect inside your HTML. So what occurs, is when it hits the page, and I would make it more like 100-200th, every so often it would redirect them to a 404 page on your server. That server then redirects them to the actual address (that is allowed regardless of the NAT rule) and gives them the pay your bill page. --- Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer WISPA Board Member - wispa.org Link Technologies, Inc -- Mikrotik & WISP Support Services WISPA Vendor Member Office: 314-735-0270 Website: http://www.linktechs.net LIVE On-Line Mikrotik Training The information transmitted (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, is intended only for the person(s) or entity/entities to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient(s) is prohibited, If you received this in error, please contact the sender and delete the material from any computer. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Cheney Sent: Monday, August 10, 2009 8:00 PM To: WISPA General List Subject: Re: [WISPA] Mikrotik Redirect sa...@michianawireless.com wrote: > Really did not work as planned. Occasionally I would get the page at the > 1.2.3.4 server but most of the time I would get broken links and partially > displayed pages? > Well, I can tell you why this is happening. Remember that each image, each CSS/Javascript include, etc, are all seperate HTTP requests, so if you are interrupting every fifth request, you are also going to end up blocking every fifth include (for reference, my twitter page has 54 src attributes in it, so your rule would break a random 20% of twitter for me). So far as how you would accomplish that, perhaps 1.2.3.4 needs to respond with some javascript to pop up a new window, or force redirection of the existing window. There is no simple way that I can see to be able to do what you are trying to do with just Mikrotik rules. -- Josh Cheney josh.che...@gmail.com http://www.joshcheney.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
Yepp bit expected. Because a web page consists of multiple images most of the time and if you use every nth you never know if that rule will then hit a icon, text page or picture file that is retrieved. You could setup something that uses the hotspot service and the advertisement banners. Or I created a solution with Gatespot that when the user login to the hotspot will redirect them to a messaging system that will display any messages to the user if there are any and if there isn't then the user will get their original requested webpage just like normal. / Eje -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of sa...@michianawireless.com Sent: Monday, August 10, 2009 7:24 PM To: WISPA General List Subject: [WISPA] Mikrotik Redirect What I am attempting to do is setup a script to put on the client routerboard when there account becomes 30+ days behind. This script will occasionally redirect the clients web browser to a notice page that lets them know there account is past due and offer a payment page. If they refresh they should be able to continue browsing. This is intended to be multipurpose, informative to the user in case they forgot to pay, offer a quick way to get caught up and be a tad annoying until paid. I tried this experiment on my home connection: 0 X chain=dstnat action=dst-nat to-addresses=1.2.3.4 to-ports=80 protocol=tcp src-address=0.0.0.0/0 dst-address=!1.2.3.4 dst-port=80 nth=5,1 Really did not work as planned. Occasionally I would get the page at the 1.2.3.4 server but most of the time I would get broken links and partially displayed pages? John Buwa Michiana Wireless WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
I used to do what you did, but it resulted in many errors on the page as you encountered. Using the web proxy works better but still won't solve your problem completely. This will redirect all 'deadbeats' to the web proxy, which will then only allow them to your website. /ip firewall address-list add address=192.168.1.5 comment="deadbeat customer who needs to pay!" disabled=no list=deadbeats /ip firewall nat add action=redirect chain=dstnat disabled=no dst-port=80 protocol=tcp src-address-list=deadbeats to-ports=8080 /ip proxy set enabled=yes port=8080 /ip proxy access add action=allow comment="your servers name here" disabled=no dst-host=www.whatever.com add action=allow comment="your servers ip here" disabled=no dst-address=1.2.3.4/24 add action=deny comment="url to redirect them to" disabled=no redirect-to=www.whatever.com/pay_your_bill.html Josh Cheney wrote: > sa...@michianawireless.com wrote: >> Really did not work as planned. Occasionally I would get the page at the >> 1.2.3.4 server but most of the time I would get broken links and partially >> displayed pages? >> > > Well, I can tell you why this is happening. Remember that each image, > each CSS/Javascript include, etc, are all seperate HTTP requests, so if > you are interrupting every fifth request, you are also going to end up > blocking every fifth include (for reference, my twitter page has 54 src > attributes in it, so your rule would break a random 20% of twitter for me). > > So far as how you would accomplish that, perhaps 1.2.3.4 needs to > respond with some javascript to pop up a new window, or force > redirection of the existing window. There is no simple way that I can > see to be able to do what you are trying to do with just Mikrotik rules. > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Mikrotik Redirect
sa...@michianawireless.com wrote: > Really did not work as planned. Occasionally I would get the page at the > 1.2.3.4 server but most of the time I would get broken links and partially > displayed pages? > Well, I can tell you why this is happening. Remember that each image, each CSS/Javascript include, etc, are all seperate HTTP requests, so if you are interrupting every fifth request, you are also going to end up blocking every fifth include (for reference, my twitter page has 54 src attributes in it, so your rule would break a random 20% of twitter for me). So far as how you would accomplish that, perhaps 1.2.3.4 needs to respond with some javascript to pop up a new window, or force redirection of the existing window. There is no simple way that I can see to be able to do what you are trying to do with just Mikrotik rules. -- Josh Cheney josh.che...@gmail.com http://www.joshcheney.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
