Admin -> Settings -> Branding -> Pretty Date -> "absolute"
Enjoy
-Martin
Am Freitag, 17. November 2017 08:55:47 UTC+1 schrieb SYS G:
>
> Hello,
>
> does somebody know, how to see the real time/ date when die ticket arrived
> or was sent?
> So many times, we have to tell our costumer, when we a
Many thanks!
Cheers Yves
Am Freitag, 17. November 2017 09:02:16 UTC+1 schrieb Martin Edenhofer:
>
> Admin -> Settings -> Branding -> Pretty Date -> "absolute"
>
> Enjoy
>
> -Martin
>
>
--
Open Source as Download https://zammad.org || Easy to use as SaaS
https://zammad.com
---
You received t
Hi Martin,
try `GET /api/v1/ticket_history/:ticket_id`
Hope it is what you are looking for.
-Martin
Am Mittwoch, 15. November 2017 19:03:36 UTC+1 schrieb W. Martin Borgert:
>
> Hi,
>
> I wonder how to access the history of tickets via the REST API.
> Esp. I need the information when a ticket
I just updated my zammad installation from Version 1.5 to 2.1 via "apt-get
install zammad". By doing that, elasticsearch was also installed, which I
did not use before. When I try to open the Reporting in the Web GUI, I get
the message
Elasticsearch need to be configured! (see attached screensh
https://docs.zammad.org/en/latest/install-elasticsearch.html
Enjoy,
-Martin
Am Freitag, 17. November 2017 09:22:52 UTC+1 schrieb Gunnar Maronde:
>
> I just updated my zammad installation from Version 1.5 to 2.1 via "apt-get
> install zammad". By doing that, elasticsearch was also installed, wh
Thanks, I habe done it but now I get the follwing error message when
starting the reporting:
{"error":"Unable to process POST at
http://localhost:9200/elrond_zammad_production/Ticket/_search\n#\u003cUserAgent::Result:0x007fbd9c2e4328
@success=false, @body=nil, @data=nil, @code=\"404\", @conte
It seems hat the index is not existing in elastichsearch.
What was the output of:
zammad run rake searchindex:rebuild
-Martin
Am Freitag, 17. November 2017 09:46:06 UTC+1 schrieb Gunnar Maronde:
>
> Thanks, I habe done it but now I get the follwing error message when
> starting the reporting:
You are right, there was an error. The output is
drop indexes...
create indexes...
rake aborted!
Unable to process PUT at http://localhost:9200/elrond_zammad_production
#">
/opt/zammad/lib/search_index_backend.rb:62:in `index'
/opt/zammad/lib/tasks/search_index_es.rake:19:in `block (2 levels) in
Hi,
when we will send the answer to a ticket to a additional person, the cc
field will not auto filled.
We get no suggestion like we open a new ticket and enter a customer name.
Is it possible to set an autocheck against our customer list in the cc
field?
Cheers Yves
--
Open Source as Down
Create a test ticket and do this:
# zammad run rails r "Setting.set('es_url', 'http://localhost:9200')"
# zammad run rails r "Setting.set('es_index', 'zammad')"
# zammad run rake searchindex:rebuild
On Friday, November 17, 2017 at 3:54:51 AM UTC-5, Gunnar Maronde wrote:
>
> You are right, there
Hello Folks,
How to change user group in Zammad 2.1 ?
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Does Zammad actual version will work with Elasticsearch version 6.0?
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Hi, under group. cheers Yves
Am Freitag, 17. November 2017 15:33:37 UTC+1 schrieb neoremi:
>
> Hello Folks,
>
> How to change user group in Zammad 2.1 ?
>
--
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https://zammad.com
---
You received this message because you are subsc
Thes result remains the same. the output of "sudo
zammad run rake searchindex:rebuild" is
drop indexes...
create indexes...
rake aborted!
Unable to process PUT at http://localhost:9200/zammad_production
#">
/opt/zammad/lib/search_index_backend.rb:62:in `index'
/opt/zammad/lib/tasks/search_index_
Can you send me a screenshot, please?
I cannot see where is showing what user to what group belongs.
On Friday, November 17, 2017 at 11:40:01 AM UTC-5, SYS G wrote:
>
> Hi, under group. cheers Yves
>
> Am Freitag, 17. November 2017 15:33:37 UTC+1 schrieb neoremi:
>>
>> Hello Folks,
>>
>> How to c
Did you create a test ticket?
Is your elasticsearch service is running?
On Friday, November 17, 2017 at 12:11:57 PM UTC-5, Gunnar Maronde wrote:
>
> Thes result remains the same. the output of "sudo
> zammad run rake searchindex:rebuild" is
>
> drop indexes...
> create indexes...
> rake aborted
New Zammad server installation and I have just 3 triggers.
and when I do some updates on the ticket, customer doesn't receive email
notification regarding this update.
Should I create manually a trigger for this? It's a basic function of
ticketing system.
Zammad 2.1 on Debian 9
--
Open Sour
hello neoremi,
as you told me, I created a test ticket and there are already several more
tickets. elasticsearch service is running:
gm@elrond:~$ ps aux | grep elasticsearch
elastic+ 1944 0.1 56.7 4611936 2302580 ? Ssl 09:45 0:42
/usr/bin/java -Xms2g -Xmx2g -XX:+UseConcMarkSweepGC
-XX:
OK.
What is output of # curl http://localhost:9200 ?
What java version do you have?
Do you see a listener on port 9200?
On Friday, November 17, 2017 at 3:10:58 PM UTC-5, Gunnar Maronde wrote:
>
> hello neoremi,
> as you told me, I created a test ticket and there are already several more
> tickets
What is output of:
# curl -XGET 'localhost:9200/_cat/indices?v&pretty'
On Friday, November 17, 2017 at 9:40:49 PM UTC-5, neoremi wrote:
>
> OK.
> What is output of # curl http://localhost:9200 ?
> What java version do you have?
> Do you see a listener on port 9200?
>
> On Friday, November 17, 201
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