has anyone used www.grandecom.com . Some one told me (a non tech guys opinion)that their cable modem service is faster than Time-Warner. I shudder at the thought when TimeWarner tries to cram AOL down my throat. On Mon, 23 Jul 2001, James Wright wrote: > Not SWBell! If your connection ever goes down (mine has like 4 times > now), good luck finding someone over the phone who will actually take > responsibility and try and fix the problem instead of just transferring > you in circles. Oh yeah and the hold times for tech support is > ridiculous. To top it off their level 1 tech support people are complete > idiots. Trying to get to level 2 is a big pain... Even the supervisors > don't call you back when they say they will. There is basically no > "accountability" built into their tech support system. blah blah you get > the idea... > > But not that I am bitter or anything :-) > > --------------------------------------------------------------------------- > Send administrative requests to [EMAIL PROTECTED] > "Whoso neglects learning in his youth, Loses the past and is dead to the future." --------------------------------------------------------------------------- Send administrative requests to [EMAIL PROTECTED]