Grande doesn't provide service in Austin yet. They are moving in,
however, starting on the East side and expanding from there.
I have service with telocity.com and they're pretty cool folks. I think
they make their own equipment so they really know what's going on. The
modem/gateway will even place a call to their tech support on your behalf
if it has problems with its self-diagnostic! The downside is that they
are a big organization based out of California and seem to be suffering
growing pains. I have at least a quarter second latency and every packet
has to go all the way to Sacremento or something.
I'm thinking of switching to cable, which I've had before and had no
problems with. I don't really want the cable TV, but even counting that
as part of the internet service cost, it's really not that much more than
DSL.
On Mon, 23 Jul 2001, Faisal Naeem wrote:
>has anyone used
>
>www.grandecom.com .
>Some one told me (a non tech guys opinion)that their cable modem service
>is faster than Time-Warner. I shudder at the thought when TimeWarner tries
>to cram AOL down my throat.
>
>
>On Mon, 23 Jul 2001, James Wright wrote:
>
>> Not SWBell! If your connection ever goes down (mine has like 4 times
>> now), good luck finding someone over the phone who will actually take
>> responsibility and try and fix the problem instead of just transferring
>> you in circles. Oh yeah and the hold times for tech support is
>> ridiculous. To top it off their level 1 tech support people are complete
>> idiots. Trying to get to level 2 is a big pain... Even the supervisors
>> don't call you back when they say they will. There is basically no
>> "accountability" built into their tech support system. blah blah you get
>> the idea...
>>
>> But not that I am bitter or anything :-)
>>
>> ---------------------------------------------------------------------------
>> Send administrative requests to [EMAIL PROTECTED]
>>
>
>"Whoso neglects learning in his youth,
>Loses the past and is dead to the future."
>
>
>
>
>---------------------------------------------------------------------------
>Send administrative requests to [EMAIL PROTECTED]
>
Eric Irrgang
"Government is so much simpler where I come from: There's just one Big
Giant Office and whoever outruns the fireball wins!" -Dick Solomon
---------------------------------------------------------------------------
Send administrative requests to [EMAIL PROTECTED]
