On 03/04/07, Vipul Ved Prakash <[EMAIL PROTECTED]> wrote:
Kingfisher++
When things are going well, all the airlines are fine - one gets what one paid for. In my opinion, what defines the quality of service of an airline is how they deal with the times when things go wrong - fog in DEL causing cancellations or massive delays at BOM or whatever - this is where Air Deccan's (and even IA's) service is pathetic. Their airport staff just disappear, leaving it to others to deal with the situation and irate passengers. Jet on the other hand, deals with these situations in an exemplary fashion (call up passengers, rebook them, lounge or hotel access etc.). I have no experience of Sahara or Kingfisher in such a situation to comment. Incidentally, for metro-metro, it seems Air India & Air India Express have some irresistible fare offers. Their website is horrible, though. Binand PS: A passenger on an IA COK-DOH-BAH flight travelling to Doha, slept off immediately after boarding the plane. When he woke up, he was back in COK. The cabin crew didn't bother him at all :)
