Hi George,
Thanks for your update.So we can set the speed dial and
delete phone for user in user setting tab.
Thanks
Kumaran T
George Niculae wrote:
> On Wed, Mar 30, 2011 at 9:37 AM, Kumaran
> <[email protected]> wrote:
>
>> Hi All,
>> When Mongod services was not running,whether we can set or delete
>> the speed dial and delete the user phone from User setting tab when this
>> user present in Agent Group in OpenACD?
>> I confirmed that other setting cannot be changed for user
>> agent if he present in AgentGroup.It displays error msg "Cannot Connect
>> Call Center"
>> Please Guide.
>>
>>
>
> This is expected.
>
> George
>
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