Hi George,
No. Thanks for valuable information.
Thanks,
Kumaran T
George Niculae wrote:
> On Wed, Mar 30, 2011 at 10:09 AM, Kumaran
> <[email protected]> wrote:
>
>> Hi George,
>> I hope you misunderstand my query.Here the scenario
>> Scenario:
>> 1.user 200 is Agent in OpenACD
>> 2.Stop mongod service
>> 3.Navigate to users->200
>> 4.Modify the user setting like pin or name and Click on Apply
>> button
>> 5."Cannot Connect Call Center" message will be displayed
>> 6.Navigate to users->200->speed Dial
>> *7.Set Speed dial for any extension.Click on Apply button
>> 8.Changes Applied successfully.*
>>
>> So Point *7&8 *is Valid or Invalid when Mongod services is not running but
>> user present in Agent group.
>>
>>
>
> This is expected - when modifying user settings openACD context will
> try to propagate changes on openACD and will fail since mongodb not
> started. Changing speed dial does not require any interaction with
> openACD so it works just fine. Do you have any concern about this?
>
> George
>
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