Hi Cristi,
Thanks for the your information.
Cristi Starasciuc wrote:
> IMO it should be something like "Cannot connect to Call Center, please
> make sure your mongod service is running."
>
> Regarding what i said about point 8, just forget about it, replication
> in mongo is 4.5.2+
>
> C
>
> On 03/30/2011 10:24 AM, Kumaran wrote:
>
>> Hi Cristi,
>> Display message as "Cannot connect to Call Center"
>>
>> Thanks,
>> Kumaran T
>>
>> Cristi Starasciuc wrote:
>>
>>> On 03/30/2011 10:09 AM, Kumaran wrote:
>>>
>>>> Hi George,
>>>> I hope you misunderstand my query.Here the scenario
>>>> Scenario:
>>>> 1.user 200 is Agent in OpenACD
>>>> 2.Stop mongod service
>>>> 3.Navigate to users->200
>>>> 4.Modify the user setting like pin or name and Click on
>>>> Apply
>>>> button
>>>> 5."Cannot Connect Call Center" message will be displayed
>>>> 6.Navigate to users->200->speed Dial
>>>> *7.Set Speed dial for any extension.Click on Apply button
>>>> 8.Changes Applied successfully.*
>>>>
>>>> So Point *7&8 *is Valid or Invalid when Mongod services is not
>>>> running
>>>> but user present in Agent group.
>>>>
>>>> Thanks
>>>> Kumaran T
>>>>
>>>>
>>>>
>>>>
>>>> George Niculae wrote:
>>>>
>>>>> On Wed, Mar 30, 2011 at 9:46 AM, Kumaran
>>>>> <[email protected]> wrote:
>>>>>
>>>>>
>>>>>> Hi George,
>>>>>> Thanks for your update.So we can set the speed dial and
>>>>>> delete
>>>>>> phone for user in user setting tab.
>>>>>>
>>>>>>
>>>>>>
>>>>> Yes, start mongodb and you'll be able to modify agents
>>>>>
>>>>> George
>>>>>
>>>>>
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>>>>
>>>>
>>> Point 5 i noticed also, and I think the message is wrong, it should
>>> be more clear.
>>> Point 7: Speed dials do not go into Mongo DB so saving them does not
>>> trigger a replication.
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>>
>
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