On 03/30/2011 10:09 AM, Kumaran wrote:
> Hi George,
> I hope you misunderstand my query.Here the scenario
> Scenario:
> 1.user 200 is Agent in OpenACD
> 2.Stop mongod service
> 3.Navigate to users->200
> 4.Modify the user setting like pin or name and Click on Apply
> button
> 5."Cannot Connect Call Center" message will be displayed
> 6.Navigate to users->200->speed Dial
> *7.Set Speed dial for any extension.Click on Apply button
> 8.Changes Applied successfully.*
>
> So Point *7&8 *is Valid or Invalid when Mongod services is not running
> but user present in Agent group.
>
> Thanks
> Kumaran T
>
>
>
>
> George Niculae wrote:
>> On Wed, Mar 30, 2011 at 9:46 AM, Kumaran
>> <[email protected]> wrote:
>>
>>> Hi George,
>>> Thanks for your update.So we can set the speed dial and delete
>>> phone for user in user setting tab.
>>>
>>>
>> Yes, start mongodb and you'll be able to modify agents
>>
>> George
>>
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>
Point 5 i noticed also, and I think the message is wrong, it should be
more clear.
Point 7: Speed dials do not go into Mongo DB so saving them does not
trigger a replication.
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