Greetings, are there any special configuration changes that have to be made to use 6 digit extensions? I'm able to define and use the extensions when making direct calls between phones, however, I can't access the extensions from the auto attendant or via the voicemail prefix.
When I dial extension 100 to access the auto attendant, I enter the 6 digit extension and hear a prompt advising that I'm being transferred but all I hear is silence and the remote phone never rings.... Additionally, when I dial the voicemail prefix which is 8 followed by the 6 digit extension, I hear a prompt advising that the destination is unknown, I get the same prompt if I dial any extension that is not 3 digits even though I have changed the extension length for my voicemail dial plan. I've also tried changing the EXTENSION_LENGTH variable in config.defs with the same result. Any suggestions? Thanks!
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