Lance Leger wrote: > Greetings, are there any special configuration changes that have to be > made to use 6 digit extensions? I'm able to define and use the > extensions when making direct calls between phones, however, I can't > access the extensions from the auto attendant or via the voicemail prefix. > > When I dial extension 100 to access the auto attendant, I enter the 6 > digit extension and hear a prompt advising that I'm being transferred > but all I hear is silence and the remote phone never rings.... > > Additionally, when I dial the voicemail prefix which is 8 followed by > the 6 digit extension, I hear a prompt advising that the destination is > unknown, I get the same prompt if I dial any extension that is not 3 > digits even though I have changed the extension length for my voicemail > dial plan. > > I've also tried changing the EXTENSION_LENGTH variable in config.defs > with the same result. > > Any suggestions? Thanks! >
Lance, Did you change the internal station extension length in the voicemail dial rule in sipXconfig? This is set to 3 by default. Kevin _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
