On Thu, 2009-05-07 at 10:53 -0500, Gil Yoder wrote: > Scott, I have setup only two soft phones (X-lite) and both are behind > a firewall on a private subnet. The sipX server has an Internet > address. All of the SRV records have been created for the service, but > my DNS service does not include suupport for NAPTR records, so I don't > have those. > > It's pretty much the default single server configuration that comes up > after a CD install. I have enabled the conference service, but all of > the other services running are those that come up "out of the box." > There are two dial plans enabled by default (auto attendant and voice > mail). And I have two users, 777 and 999 created (one for each soft > phone). > > The soft phones are also configured for the most part with default > values with the exception of the account information needed to > register with the sipX server. Both are able to make and receive calls > through the sipX server. I can hear music in a conference, when only > one phone is connected. I can hear instructions from the > auto-attendant when I call 101. I can call directly into voice mail > using the voice mail prefix, "8." It is only that once I connect to > voice mail, I am immediately put in the record mode without hearing > any voice mail prompt. > > I am brand new to sipX, so I'm not sure exactly what I should be > hearing at that point, but I figure that this isn't quite right.
You should hear a prompt (either the default generic one or one recorded for that user). It's likely that the problem has to do with the NAT traversal. Make sure that you have _disabled_ any features on the phones designed to enable NAT traversal (the server side will do it, and having both try will mess things up). Take network traces - The first thing I'd do is to look at the signaling from the server side: http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewer#Getting_SIP_Messages_to_display when you get the trace data, take a look at it using sipviewer and/or post the trace with a description of your configuration (identify components by IP address), what you were doing, and which call in the trace you're talking about (by call-id or frame number in the trace, preferably). _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
