I haven't been able to find a solution to this problem yet, though I have
tried several different SIP soft phones. The silent voice mail prompts is
the same on everything.

If anyone can help, please do.

Gil


On 5/7/09 6:56 PM, "Gil Yoder" <[email protected]> wrote:

> Scott,
> 
> I checked the configuration of X-lite. I'm not sure if I disabled the NAT
> traversal stuff on the client side, but I did disable ICE, and another setting
> to tell the client to use the private address instead of the global address
> (not sure how that affects things), but when I did that I still could not hear
> voice mail prompts when I connected to another user's voice mail.
> 
> I've collected logs of one session and made it available here:
> 
> http://www.cofc.us/merged_xml.zip
> 
> It includes the registration of my soft phone with the server, and a call to
> 8777 to open a voice mail session. The call starts at frame 81.
> 
> I don't know enough about SIP yet to know what's in the logs, but I couldn't
> tell that any messages weren't being delivered from the server to the client,
> or otherwise.
> 
> Maybe you can see something there. I hope so.
> 
> Gil
> 
> 
> On 5/7/09 2:07 PM, "Scott Lawrence" <[email protected]> wrote:
> 
>> Make sure that you have _disabled_ any features on the phones designed
>> to enable NAT traversal (the server side will do it, and having both try
>> will mess things up).
>> 
>> Take network traces - The first thing I'd do is to look at the signaling
>> from the server side:
>> 
>> 
http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipview>>
e
>> r#Getting_SIP_Messages_to_display
>> 
>> when you get the trace data, take a look at it using sipviewer
>> and/or post the trace with a description of your configuration
>> (identify components by IP address), what you were doing, and
>> which call in the trace you're talking about (by call-id or
>> frame number in the trace, preferably).
>> 
> 

 
Gil Yoder
[email protected]


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