Scott,

I checked the configuration of X-lite. I'm not sure if I disabled the NAT
traversal stuff on the client side, but I did disable ICE, and another
setting to tell the client to use the private address instead of the global
address (not sure how that affects things), but when I did that I still
could not hear voice mail prompts when I connected to another user's voice
mail.

I've collected logs of one session and made it available here:

http://www.cofc.us/merged_xml.zip

It includes the registration of my soft phone with the server, and a call to
8777 to open a voice mail session. The call starts at frame 81.

I don't know enough about SIP yet to know what's in the logs, but I couldn't
tell that any messages weren't being delivered from the server to the
client, or otherwise.

Maybe you can see something there. I hope so.

Gil


On 5/7/09 2:07 PM, "Scott Lawrence" <[email protected]> wrote:

> Make sure that you have _disabled_ any features on the phones designed
> to enable NAT traversal (the server side will do it, and having both try
> will mess things up).
> 
> Take network traces - The first thing I'd do is to look at the signaling
> from the server side:
> 
> http://sipx-wiki.calivia.com/index.php/Display_SIP_message_flow_using_Sipviewe
> r#Getting_SIP_Messages_to_display
> 
> when you get the trace data, take a look at it using sipviewer
> and/or post the trace with a description of your configuration
> (identify components by IP address), what you were doing, and
> which call in the trace you're talking about (by call-id or
> frame number in the trace, preferably).
> 



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