actually the FWD ITAD doesn't seem to be working at all, but the screaming monkeys do work.
To make sure I understand your deployment. your server has a public IP address (no firewall in front of it)? I wouldn't recommend that, but if it is public then you need to make sure: 1. NAT TRAVERSAL is ON 2. Server behind NAT is OFF If you installed from ISO, make sure iptables is not running for any reason. service iptables off service ip6tables off >>> "Tony Graziano" <[email protected]> 05/09/09 7:04 AM >>> If the server is not behind NAT, then remove any Intranet Subnets it is not directly attached to. System>Internet Calling 192.168.x.x/x, etc. To do an echo test or screaming monkeys test, go tosipxecs registrar and enable ISN dialing. 613*262FreeWorldDialupechotest.1234*256John'sannoyingscreamingmonkeys,followedby anechotest. >>> Gil Yoder <[email protected]> 05/08/09 7:37 PM >>> Tony, I've explained some of this before, but it's been deleted in the replies. I have heard some AA prompts on at least one test number, but I cannot find it now, so I can't reproduce it. I am able to hear wav files played when I call into a conference I set up. This server was built from CD. I'm confident the wav files are all there. It seems to be only the VM prompts that don't play either when I call in to get VM (ext. 101), or when I call another number and get its voice mail. When that happens, the server just starts recording without generating any prompt. I cannot do all of your suggestions. The server is on the Internet in Kansas. I'm working from Houston behind a NAT'ed home router. But I did capture SIP logs last night as Scptt suggested and put them in a zip file here so someone can look at them with sipviewer: http://www.cofc.us/merged_xml.zip I have all the DNS entries required created. I don't think it's a codec issue, because I am able to leave voice mail, make and receive calls from other extensions, and participate in a conference. You might be able to answer another questions for me. I thought I saw some numbers that can be used for echo tests, and others for other types of tests, but I can't find those now. Do you know where I can find a list of such numbers? I appreciate your help. I will keep looking until I resolve this. I'm about ready to rebuild. But it would be better to understand what's wrong. If you have any other ideas, please let me know. On 5/8/09 4:12 PM, "Tony Graziano" <[email protected]> wrote: > Is this just voicemail prompts or AA and all system stuff too? > > Please be sure your phone is on the same network/mask/router as your sipx > system. Please make sure you network in sipx is specified with the same > network (mask) and that any unused networks are removed. Also be slure you > have the ip address as an alias in sipx. > > In xlite make sure you are registering via domain (not ip or hostname). Make > sure sipx passes dns tests. Use only g711ulaw in xlite (to rule out any codec > negotiation issue). > > I had this happen once in a test environment. It happened that sipx was using > a different gateway than the pc on the same network, and assymetrical routing > gave me audio issues. > > Other than that I would make sure I could play the audio files on a pc to make > sure they are properly formatted. > > A call trace is your best option though. > -----Original Message----- > From: Gil Yoder <[email protected]> > To: <[email protected]> > > Sent: 5/8/2009 4:53:36 PM > Subject: Re: [sipx-users] No Voice Mail Prompts in New 4.0 Install > > I haven't been able to find a solution to this problem yet, though I have > tried several different SIP soft phones. The silent voice mail prompts is > the same on everything. > > If anyone can help, please do. > > Gil > > > On 5/7/09 6:56 PM, "Gil Yoder" <[email protected]> wrote: > >> Scott, >> >> I checked the configuration of X-lite. I'm not sure if I disabled the NAT >> traversal stuff on the client side, but I did disable ICE, and another >> setting >> to tell the client to use the private address instead of the global address >> (not sure how that affects things), but when I did that I still could not >> hear >> voice mail prompts when I connected to another user's voice mail. >> >> I've collected logs of one session and made it available here: >> >> http://www.cofc.us/merged_xml.zip >> >> It includes the registration of my soft phone with the server, and a call to >> 8777 to open a voice mail session. The call starts at frame 81. >> >> I don't know enough about SIP yet to know what's in the logs, but I couldn't >> tell that any messages weren't being delivered from the server to the client, >> or otherwise. >> >> Maybe you can see something there. I hope so. >> >> Gil >> >> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users
