Thanks guys - that seems quite obvious now :)

Nathaniel Watkins
IT Director
Garrett County Government
316 East Alder Street, Suite 2
Oakland, MD  21550
Telephone: 301-334-5001
Fax: 301-334-5021
E-mail: [email protected]<mailto:[email protected]>

From: Eric Varsanyi [mailto:[email protected]]
Sent: Friday, February 05, 2010 11:56 AM
To: Nathaniel Watkins
Cc: [email protected]
Subject: Re: [sipx-users] voip.ms - inbound sip trunk

I use voip.ms inbound and to make this work (different destination based on 
inbound number called) I had to override the default 'operator' in the internal 
SBC / SIP "Incoming calls destination" field to be blank. After that I put 
aliases on different autoattendants in the dial plan to make those auto 
attendants answer based on which number was called.

-Eric

On Feb 5, 2010, at 10:51 AM, Nathaniel Watkins wrote:


This is my first dealings with an inbound sip trunk.

We setup a toll free dial-in number (which we'd like to setup for conference 
calling) thru voip.ms.  When you dial the 866 number, it goes straight to the 
operator.

According to their website, they pass the whole number - so I entered this 
number as an alias on my user account - the call always goes to the operator.  
What am I missing?

Thanks,

Nathaniel Watkins
IT Director
Garrett County Government
316 East Alder Street, Suite 2
Oakland, MD  21550
Telephone: 301-334-5001
Fax: 301-334-5021
E-mail: [email protected]<mailto:[email protected]>


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www.garrettcounty.org<http://www.garrettcounty.org>
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