On Fri, Feb 5, 2010 at 12:37 PM, Eric Varsanyi <[email protected]> wrote:

> > Right now, we have a number of different mechanisms that can be used to
> > do this (the override in sipXbridge that has the 'operator' default,
> > dial plans, adding aliases to users, etc), but the user has to do them
> > 'manually'.  The administrator should not have to understand the
> > difference between an alias and a dial plan and a hunt group and an
> > auto-attendant; they should be able to say "this is an inbound number
> > and this is where I want it to go" and sipXconfig should choose the
> > appropriate mechanism.
>
> It would make much more sense to explicitly configure this, as a new user I
> was confused/surprised that inbound ITSP call mapping was a side effect of
> not apparently related configuration settings sprayed into various places.
>
> Even with that fixed a bigger problem still remains that you're not exactly
> sure what the ITSP is sending without bouncing servers to enable DEBUG and
> some fairly painful command line hacking.
>
> -Eric
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Your ITSP should be able to tell you exactly what they are sending. Some
actually send more digits than a traditional telco!

tail -f /var/log/sipXpbx/sipxproxy.log

from the CLI will show you what the proxy is receiving when a call comes in
so you CAN verify it. It's not hard, nor it is hacking. Just call it with
the tail running and as soon as the screen scrolls CTRL+C  it and look at
the invite.

While I agree there is no perfect mechanism here, I don't see how it is
difficult to see what the proxy is receiving so I can make sure my alias
matches the syntax or sequence the ITSP (or gateway, sbc, etc.) receives.

I once used an ITSP who sent an extra 2 digits in front of the actual number
dialed for their billing purposes. Crazy, but tailing the proxy log showed
me that, and it was a different two characters than what they told me
because they gave me incorrect information. Knowing how to look for myself
told me how to change it so it would be useable. You will always want to
have the knowledge to look for yourself.
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