On Sat, 2010-02-06 at 13:14 -0800, Pizza Napoletana wrote:
> I have created the same problem with a simplified test. I have also
> attached logs, zipped. I'd appreciate some guidance. Thanks.
> 
> Step 1: Internal user 5907 calls 85907 and gets the voicemail prompt.
> Step 2: 5907 presses zero to reach personal attendant at 5903. This
> causes 5903 to ring.
> Step 3: 5907 hangs up before 5903 is answered.
> 
> Problem: 5903 keeps ringing for another 20 seconds or so until the
> proxy times out (I guess), instead of disconnecting as soon as 5907
> hangs up. 
> Real Problem: If I make another call from 5907 within the next minute,
> I seem to be still connected to the voicemail prompt (now 5903's), as
> if 5907 never disconnected the previous call. I get overlapping audio
> of the new call and 5903's voicemail!
> 
> I have attached the trace xml's. (log level: INFO). I sort of
> understand the messages, but there are many details that I don't
> understand as my SIP experience is less than a month. Can someone tell
> me why 5903 keeps ringing after the caller 5907 hung up, and help me
> get over this issue?
> 
> Please note that I don't have this problem if I went 5907 -> some
> other internal extension -> 5903, instead of going 5907 -> 85907(sipx
> media server) -> 5903.

BTW, you can use siptrace-merge to combine the siptrace files for
individual dialogs.

Looking at the traces, I see that 5907 receives a REFER to 5903, and
then generates an INVITE to 5903.  What I don't see is any attempt by
5907 to CANCEL that INVITE after (as you say) 5907 is hung up. So it
looks like the originating phone (snom870/8.4.1) isn't handing a hangup
correctly while it is executing the REFER.

BTW, the reason 5903 stops ringing after 20 seconds is that the call is
then sent to 5903's voicemail.

Dale


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