I will give that a try again.  Started down that road and had problems
originally.  I'll retrace my steps and see if I can get it to work.  

Thanks for pointing that out!

Andrew   

> -----Original Message-----
> From: Tony Graziano [mailto:[email protected]] 
> Sent: Tuesday, February 16, 2010 6:21 AM
> To: [email protected]; [email protected]
> Subject: Re: [sipx-users] Problem with transfers from external calls
> 
> You need to use sipxbridge or use another SBC. AT&T is 
> dropping the call because they don't support REFER. You need 
> to follow the steps for configuring sipxbridge AND a sip 
> trunk for AT&T, not an unmanaged gateway.
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: [email protected]
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> ----- Original Message -----
> From: [email protected]
> <[email protected]>
> To: [email protected] <[email protected]>
> Sent: Tue Feb 16 05:04:27 2010
> Subject: [sipx-users] Problem with transfers from external calls
> 
> Good morning,
> 
> Almost there with our system, but it appears that I have one 
> issue to resolve.  AT&T finally got around to putting in 
> their IP Flex product and it works well except for transfers.
> 
> The problem shows up in two places which seem like the same 
> issue.  First, when an outside call comes in to the AA I try 
> either dial by name or dialing the extension.  Both end up 
> recognizing the tones, announce that I will be transferred, 
> and then dead air.  Phone to be transferred to never rings.
> Second is a DID call to a phone and that phone tries to 
> transfer the call to another phone.  Internal transfers work 
> and transfers work when coming in from the copper lines using 
> an AudioCodes MP-118 fxo gateway.
> 
> Lay of the land....
> 
> Sipx is set as 172.21.210.10 and is using 4.0.4
> 
> Cisco 7604 router has three ports, WAN, LAN, SIP.  While 
> setting this up with AT&T it was my understanding that I 
> should have an internal IP on the SIP port.  We had them set 
> it as 172.21.210.9.  Seems to work except for this.
> 
> We setup sipx to use an unmanaged gateway that points to the 
> public IP AT&T gave us to connect to.
> 
> Attached is a merged trace file that I have been looking at 
> in sipviewer.
> Just wish I knew what I was looking for in this.  The two 
> lines that from a newbie perspective look like possible 
> culprates are the "407 Proxy Authentication Required" and 
> "408 Request timeout".
> 
> Everything I have been reading points be back to REFER, but I 
> am stuck.  Any pointers or thoughts?
> 
> 
> BTW - sipviewer seems like a great debug tool!
> 
> 
> Andrew
> 

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