Make sure that Internet Calling check box is off and that your calls are
actually coming in on 5080 and not 5060.

> -----Original Message-----
> From: [email protected] [mailto:sipx-users-
> [email protected]] On Behalf Of Andrew Cotter
> Sent: Tuesday, February 16, 2010 5:04 AM
> To: [email protected]
> Subject: [sipx-users] Problem with transfers from external calls
> 
> Good morning,
> 
> Almost there with our system, but it appears that I have one issue to
> resolve.  AT&T finally got around to putting in their IP Flex product
> and it works well except for transfers.
> 
> The problem shows up in two places which seem like the same issue.
> First, when an outside call comes in to the AA I try either dial by
> name or dialing the extension.  Both end up recognizing the tones,
> announce that I will be transferred, and then dead air.  Phone to be
> transferred to never rings.
> Second is a DID call to a phone and that phone tries to transfer the
> call to another phone.  Internal transfers work and transfers work
when
> coming in from the copper lines using an AudioCodes MP-118 fxo
gateway.
> 
> Lay of the land....
> 
> Sipx is set as 172.21.210.10 and is using 4.0.4
> 
> Cisco 7604 router has three ports, WAN, LAN, SIP.  While setting this
> up with AT&T it was my understanding that I should have an internal IP
> on the SIP port.  We had them set it as 172.21.210.9.  Seems to work
> except for this.
> 
> We setup sipx to use an unmanaged gateway that points to the public IP
> AT&T gave us to connect to.
> 
> Attached is a merged trace file that I have been looking at in
> sipviewer.
> Just wish I knew what I was looking for in this.  The two lines that
> from a newbie perspective look like possible culprates are the "407
> Proxy Authentication Required" and "408 Request timeout".
> 
> Everything I have been reading points be back to REFER, but I am
stuck.
> Any pointers or thoughts?
> 
> 
> BTW - sipviewer seems like a great debug tool!
> 
> 
> Andrew
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