I have no idea if they do, "MOST I ITSP's do". ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: Andrew Cotter <[email protected]> To: 'Tony Graziano' <[email protected]>; [email protected] <[email protected]>; [email protected] <[email protected]> Sent: Tue Feb 16 16:01:11 2010 Subject: RE: [sipx-users] Problem with transfers from external calls They have a control panel? That one is news to me. Guess my salesperson is about to get a call! Andrew > -----Original Message----- > From: Tony Graziano [mailto:[email protected]] > Sent: Tuesday, February 16, 2010 1:36 PM > To: [email protected]; > [email protected]; [email protected] > Subject: Re: [sipx-users] Problem with transfers from external calls > > Or log into their control panel and set it yourself. > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: [email protected] > <[email protected]> > To: 'Picher, Michael' <[email protected]>; > [email protected] <[email protected]> > Sent: Tue Feb 16 12:52:59 2010 > Subject: Re: [sipx-users] Problem with transfers from external calls > > I know that 5080 is the default port for sipXbridge. To make > sure my calls are coming on in 5080, do I need to request > that from AT&T? > > Andrew > > > -----Original Message----- > > From: Picher, Michael [mailto:[email protected]] > > Sent: Tuesday, February 16, 2010 12:47 PM > > To: Andrew Cotter; [email protected] > > Subject: RE: [sipx-users] Problem with transfers from external calls > > > > Make sure that Internet Calling check box is off and that > your calls > > are actually coming in on 5080 and not 5060. > > > > > -----Original Message----- > > > From: [email protected] [mailto:sipx-users- > > > [email protected]] On Behalf Of Andrew Cotter > > > Sent: Tuesday, February 16, 2010 5:04 AM > > > To: [email protected] > > > Subject: [sipx-users] Problem with transfers from external calls > > > > > > Good morning, > > > > > > Almost there with our system, but it appears that I have > > one issue to > > > resolve. AT&T finally got around to putting in their IP > > Flex product > > > and it works well except for transfers. > > > > > > The problem shows up in two places which seem like the same issue. > > > First, when an outside call comes in to the AA I try > either dial by > > > name or dialing the extension. Both end up recognizing > the tones, > > > announce that I will be transferred, and then dead air. > > Phone to be > > > transferred to never rings. > > > Second is a DID call to a phone and that phone tries to > > transfer the > > > call to another phone. Internal transfers work and transfers work > > when > > > coming in from the copper lines using an AudioCodes MP-118 fxo > > gateway. > > > > > > Lay of the land.... > > > > > > Sipx is set as 172.21.210.10 and is using 4.0.4 > > > > > > Cisco 7604 router has three ports, WAN, LAN, SIP. While > > setting this > > > up with AT&T it was my understanding that I should have an > > internal IP > > > on the SIP port. We had them set it as 172.21.210.9. > > Seems to work > > > except for this. > > > > > > We setup sipx to use an unmanaged gateway that points to > > the public IP > > > AT&T gave us to connect to. > > > > > > Attached is a merged trace file that I have been looking at in > > > sipviewer. > > > Just wish I knew what I was looking for in this. The two > > lines that > > > from a newbie perspective look like possible culprates > are the "407 > > > Proxy Authentication Required" and "408 Request timeout". > > > > > > Everything I have been reading points be back to REFER, but I am > > stuck. > > > Any pointers or thoughts? > > > > > > > > > BTW - sipviewer seems like a great debug tool! > > > > > > > > > Andrew > > > > _______________________________________________ > sipx-users mailing list [email protected] List > Archive: http://list.sipfoundry.org/archive/sipx-users > Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > sipXecs IP PBX -- http://www.sipfoundry.org/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
