Or log into their control panel and set it yourself.
============================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

----- Original Message -----
From: [email protected]
<[email protected]>
To: 'Picher, Michael' <[email protected]>;
[email protected] <[email protected]>
Sent: Tue Feb 16 12:52:59 2010
Subject: Re: [sipx-users] Problem with transfers from external calls

I know that 5080 is the default port for sipXbridge.  To make sure my calls
are coming on in 5080, do I need to request that from AT&T?

Andrew

> -----Original Message-----
> From: Picher, Michael [mailto:[email protected]]
> Sent: Tuesday, February 16, 2010 12:47 PM
> To: Andrew Cotter; [email protected]
> Subject: RE: [sipx-users] Problem with transfers from external calls
>
> Make sure that Internet Calling check box is off and that
> your calls are actually coming in on 5080 and not 5060.
>
> > -----Original Message-----
> > From: [email protected] [mailto:sipx-users-
> > [email protected]] On Behalf Of Andrew Cotter
> > Sent: Tuesday, February 16, 2010 5:04 AM
> > To: [email protected]
> > Subject: [sipx-users] Problem with transfers from external calls
> >
> > Good morning,
> >
> > Almost there with our system, but it appears that I have
> one issue to
> > resolve.  AT&T finally got around to putting in their IP
> Flex product
> > and it works well except for transfers.
> >
> > The problem shows up in two places which seem like the same issue.
> > First, when an outside call comes in to the AA I try either dial by
> > name or dialing the extension.  Both end up recognizing the tones,
> > announce that I will be transferred, and then dead air.
> Phone to be
> > transferred to never rings.
> > Second is a DID call to a phone and that phone tries to
> transfer the
> > call to another phone.  Internal transfers work and transfers work
> when
> > coming in from the copper lines using an AudioCodes MP-118 fxo
> gateway.
> >
> > Lay of the land....
> >
> > Sipx is set as 172.21.210.10 and is using 4.0.4
> >
> > Cisco 7604 router has three ports, WAN, LAN, SIP.  While
> setting this
> > up with AT&T it was my understanding that I should have an
> internal IP
> > on the SIP port.  We had them set it as 172.21.210.9.
> Seems to work
> > except for this.
> >
> > We setup sipx to use an unmanaged gateway that points to
> the public IP
> > AT&T gave us to connect to.
> >
> > Attached is a merged trace file that I have been looking at in
> > sipviewer.
> > Just wish I knew what I was looking for in this.  The two
> lines that
> > from a newbie perspective look like possible culprates are the "407
> > Proxy Authentication Required" and "408 Request timeout".
> >
> > Everything I have been reading points be back to REFER, but I am
> stuck.
> > Any pointers or thoughts?
> >
> >
> > BTW - sipviewer seems like a great debug tool!
> >
> >
> > Andrew
>

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