On Tue, Feb 16, 2010 at 10:44 AM, Francis Tinio <[email protected]> wrote:

> uhmmm.....that'll be a problem, coz the phone was deployed for asterisk
> before...all the settings relating to servers I had them point to the sipx
> server, as is the FTP server.  But for user/pass for FTP I have no clue what
> to put so I left them blank.  It's not provisioning still :(
>
>
> On Feb 16, 2010, at 10:41 AM, Tony Graziano wrote:
>
>
>
> On Tue, Feb 16, 2010 at 10:38 AM, Francis Tinio <[email protected]> wrote:
>
>> Public IP in the FTP setting?  What about the user/password, or I just
>> leave them blank?
>>
>>
>> On Feb 16, 2010, at 10:37 AM, Tony Graziano wrote:
>>
>>
>>
>> On Tue, Feb 16, 2010 at 10:34 AM, Francis Tinio <[email protected]> wrote:
>>
>>> Do I need to put anything in the FTP settings in the polycom phone?
>>>
>>> Also, the server is located remotely. and The polycom is on another
>>> network via NAT.  The Bria works fine, but I can't get this to auto
>>> provision.
>>>
>>>
>>> On Feb 16, 2010, at 10:33 AM, Tony Graziano wrote:
>>>
>>> > l fail to restart the phone because it was not registered to begin
>>> with, 4. O
>>>
>>>
>> Thanks for filling in the missing pieces...
>>
>> At your firewall, point port 21 to your sipx server IP address.
>>
>> At the polycom phone, make sure you input the public IP address of the
>> sipx server. Reboot the phone.
>>
>>
>>
>
> sipx uses the default polycom settings... don't touch the. Like I said,
> just input the IP and reboot the phone.
>
>
>
>


You're making this harder than it needs to be. You can reset/wipe the phone
to defaults, and then add the IP, then reboot.

PlcmSpIp is the Polycom default username/password BUT since it was deployed
with something else, a complete erase is STRONGLY suggested.
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