I never could use endian because it did not do symettric nat properly. I've detailed ports here already:
http://blog.myitdepartment.net/?p=37 On Tue, Feb 16, 2010 at 8:26 PM, Francis Tinio <[email protected]> wrote: > btw, what ports are needed open in the firewall again? > > I opened all ports with the new endian, it might be that also, since it has > to be 1:1 NAT right? > > Thanks > > > On Feb 16, 2010, at 6:30 PM, Tony Graziano wrote: > > > Moh needs to be disabled on the phone. > > > > ============================ > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > Fax: 434.984.8431 > > > > Email: [email protected] > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > Fax: 434.984.8427 > > > > Helpdesk Contract Customers: > > http://www.myitdepartment.net/gethelp/ > > > > ----- Original Message ----- > > From: Francis Tinio <[email protected]> > > To: Tony Graziano <[email protected]> > > Sent: Tue Feb 16 18:28:14 2010 > > Subject: Re: [sipx-users] FTP and auto provision for polycom > > > > yup it's enabled. It's not only MOH that's having problems. Any audio > > aside from the call itself is not going through. I mean, the phone does > not > > ring, although I can see on the screen that the call is going through. > call > > transfer doesn't play the music, and any other music or audio. It's > weird > > because aside from any music, I have 2 way conversation. > > > > > > On Feb 16, 2010, at 6:25 PM, Tony Graziano wrote: > > > >> Then make sure moh is enabled on sipxbridge and disabled at the phone. > >> ============================ > >> Tony Graziano, Manager > >> Telephone: 434.984.8430 > >> Fax: 434.984.8431 > >> > >> Email: [email protected] > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426 > >> Fax: 434.984.8427 > >> > >> Helpdesk Contract Customers: > >> http://www.myitdepartment.net/gethelp/ > >> > >> ----- Original Message ----- > >> From: Francis Tinio <[email protected]> > >> To: Tony Graziano <[email protected]> > >> Sent: Tue Feb 16 18:20:50 2010 > >> Subject: Re: [sipx-users] FTP and auto provision for polycom > >> > >> I use gafachi both termination and origination. > >> > >> > >> On Feb 16, 2010, at 6:19 PM, Tony Graziano wrote: > >> > >>> ITSP is the Internet Telephony Service Provider (carrier). > >>> > >>> Are you using one? > >>> > >>> On Tue, Feb 16, 2010 at 6:16 PM, Francis Tinio <[email protected]> > wrote: > >>> I have sipxbridge setup, Internal SBC on local. ITSP? > >>> > >>> > >>> > >>> On Feb 16, 2010, at 6:11 PM, Tony Graziano wrote: > >>> > >>>> Ah. Are you using an ITSP? sipXbridge? > >>>> > >>>> On Tue, Feb 16, 2010 at 6:10 PM, Francis Tinio <[email protected]> > wrote: > >>>> I already wiped the polycom phone. Even when I try to call the phone, > >>>> the call goes through but it does not ring. Even the softphones are > >>>> doing the same thing, no ring, no MOH, but there is two way audio when > >>>> talking on the phone. > >>>> > >>>> The update I believe is stable version. It just popped out when I > >>>> logged > >>>> in lol. > >>>> > >>>> btw, thanks for taking time to help. > >>>> > >>>> > >>>> On Feb 16, 2010, at 6:06 PM, Tony Graziano wrote: > >>>> > >>>>> The dialtone is generated by the handset (devices>choose phone>sound > >>>>> effects (app local should be enabled). There is no such thing as > >>>>> dialtone in sip. > >>>>> > >>>>> MOH is very dependent on your environment. ITSP or gateway? > Standalone > >>>>> SBC or sipxbridge (improper settings can cause this at sipxbridge or > >>>>> the > >>>>> handset)? > >>>>> > >>>>> Stable or DEV version? > >>>>> > >>>>> I think if you were to have the phone WIPED from the asterisk config, > >>>>> this would not be a problem. Asterisk generated its own tones in lieu > >>>>> of > >>>>> the phone, there are settings on there that are not defaulted. > >>>>> > >>>>> On a polycom phone, in general: Select Admin Settings > Reset to > >>>>> Default > >>>>>> Reset Local Config. > >>>>> > >>>>> I have no idea what settings are on any of your softphones. > >>>>> > >>>>> > >>>>> On Tue, Feb 16, 2010 at 5:57 PM, Francis Tinio <[email protected]> > >>>>> wrote: > >>>>> Thanks! > >>>>> > >>>>> I was able to get it to work, partially. I was able to get the > >>>>> bootrom > >>>>> and sip file from polycom site, then uploaded it to the sipx server. > I > >>>>> can make and receive calls, but something is weird. I do not hear > any > >>>>> dial tone, or music on hold. But I have 2 way audio. Now even my > >>>>> softphones are exhibiting the same issue. I think it started when I > >>>>> updated sipx server. calls are going through, just no music, or dial > >>>>> tone that can be heard. > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> On Feb 16, 2010, at 5:51 PM, Tony Graziano wrote: > >>>>> > >>>>>> It should be able to use the bootrom/firmware on the phone. But to > be > >>>>>> sure, you should upload them properly via sipxconfig. > >>>>>> > >>>>>> > >>>>>> > http://www.polycom.com/support/voice/business_media_phones/vvx1500.html > >>>>>> > >>>>>> use bootrom 4.2.0 or later and formware 3.1.3RevC (split). > >>>>>> > >>>>>> Upload them in device files as the original ZIP file THEN activate > >>>>>> them. Resend the profile to the phone then reboot the phone. > >>>>>> > >>>>>> On Tue, Feb 16, 2010 at 11:38 AM, Francis Tinio <[email protected]> > >>>>>> wrote: > >>>>>> Tony, > >>>>>> > >>>>>> Do I need to put a Polycom SoundPoint File on the Device Files of > the > >>>>>> sipx server? If I do this, it's asking for the Phone's Firmware > Files > >>>>>> which i don't have. > >>>>>> > >>>>>> Also, I was able to provision another softphone, meaning it's not a > >>>>>> network issue that I'm experiencing. > >>>>>> > >>>>>> Thanks > >>>>>> > >>>>>> --F > >>>>>> > >>>>>> > >>>>>> On Feb 16, 2010, at 11:01 AM, Tony Graziano wrote: > >>>>>> > >>>>>>> You HAVE TO send the profile for sipx to create it, otherwise there > >>>>>>> is > >>>>>>> nothing for the phone to pickup. > >>>>>>> > >>>>>>> On Tue, Feb 16, 2010 at 10:58 AM, Francis Tinio <[email protected]> > >>>>>>> wrote: > >>>>>>> Ok I did just as you said. Reset everything and just plug in the > IP. > >>>>>>> During boot up, I did not see any error like cannot find Boot > Server > >>>>>>> or anything like that. It tried to load application. > >>>>>>> > >>>>>>> However, after booting, the phone logo is white, meaning it's not > >>>>>>> connecting to the network. > >>>>>>> > >>>>>>> Did I miss anything? Do I need to do any thing else on the sipx > >>>>>>> server aside from adding a polycom phone and putting its MAC > address > >>>>>>> and assigning it a line? > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> On Feb 16, 2010, at 10:47 AM, Tony Graziano wrote: > >>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> On Tue, Feb 16, 2010 at 10:44 AM, Francis Tinio <[email protected] > > > >>>>>>>> wrote: > >>>>>>>> uhmmm.....that'll be a problem, coz the phone was deployed for > >>>>>>>> asterisk before...all the settings relating to servers I had them > >>>>>>>> point to the sipx server, as is the FTP server. But for user/pass > >>>>>>>> for FTP I have no clue what to put so I left them blank. It's not > >>>>>>>> provisioning still :( > >>>>>>>> > >>>>>>>> > >>>>>>>> On Feb 16, 2010, at 10:41 AM, Tony Graziano wrote: > >>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> On Tue, Feb 16, 2010 at 10:38 AM, Francis Tinio < > [email protected]> > >>>>>>>>> wrote: > >>>>>>>>> Public IP in the FTP setting? What about the user/password, or I > >>>>>>>>> just leave them blank? > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> On Feb 16, 2010, at 10:37 AM, Tony Graziano wrote: > >>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> On Tue, Feb 16, 2010 at 10:34 AM, Francis Tinio < > [email protected]> > >>>>>>>>>> wrote: > >>>>>>>>>> Do I need to put anything in the FTP settings in the polycom > >>>>>>>>>> phone? > >>>>>>>>>> > >>>>>>>>>> Also, the server is located remotely. and The polycom is on > >>>>>>>>>> another > >>>>>>>>>> network via NAT. The Bria works fine, but I can't get this to > >>>>>>>>>> auto > >>>>>>>>>> provision. > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> On Feb 16, 2010, at 10:33 AM, Tony Graziano wrote: > >>>>>>>>>> > >>>>>>>>>>> l fail to restart the phone because it was not registered to > >>>>>>>>>>> begin with, 4. O > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> Thanks for filling in the missing pieces... > >>>>>>>>>> > >>>>>>>>>> At your firewall, point port 21 to your sipx server IP address. > >>>>>>>>>> > >>>>>>>>>> At the polycom phone, make sure you input the public IP address > of > >>>>>>>>>> the sipx server. Reboot the phone. > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> > >>>>>>>>> sipx uses the default polycom settings... don't touch the. Like I > >>>>>>>>> said, just input the IP and reboot the phone. > >>>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> > >>>>>>>> You're making this harder than it needs to be. You can reset/wipe > >>>>>>>> the > >>>>>>>> phone to defaults, and then add the IP, then reboot. > >>>>>>>> > >>>>>>>> PlcmSpIp is the Polycom default username/password BUT since it was > >>>>>>>> deployed with something else, a complete erase is STRONGLY > >>>>>>>> suggested. > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> -- > >>>>>>> ====================== > >>>>>>> Tony Graziano, Manager > >>>>>>> Telephone: 434.984.8430 > >>>>>>> Fax: 434.984.8431 > >>>>>>> > >>>>>>> Email: [email protected] > >>>>>>> > >>>>>>> LAN/Telephony/Security and Control Systems Helpdesk: > >>>>>>> Telephone: 434.984.8426 > >>>>>>> Fax: 434.984.8427 > >>>>>>> > >>>>>>> Helpdesk Contract Customers: > >>>>>>> http://www.myitdepartment.net/gethelp/ > >>>>>>> > >>>>>>> Why do mathematicians always confuse Halloween and Christmas? > >>>>>>> Because 31 Oct = 25 Dec. > >>>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>> -- > >>>>>> ====================== > >>>>>> Tony Graziano, Manager > >>>>>> Telephone: 434.984.8430 > >>>>>> Fax: 434.984.8431 > >>>>>> > >>>>>> Email: [email protected] > >>>>>> > >>>>>> LAN/Telephony/Security and Control Systems Helpdesk: > >>>>>> Telephone: 434.984.8426 > >>>>>> Fax: 434.984.8427 > >>>>>> > >>>>>> Helpdesk Contract Customers: > >>>>>> http://www.myitdepartment.net/gethelp/ > >>>>>> > >>>>>> Why do mathematicians always confuse Halloween and Christmas? > >>>>>> Because 31 Oct = 25 Dec. > >>>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> -- > >>>>> ====================== > >>>>> Tony Graziano, Manager > >>>>> Telephone: 434.984.8430 > >>>>> Fax: 434.984.8431 > >>>>> > >>>>> Email: [email protected] > >>>>> > >>>>> LAN/Telephony/Security and Control Systems Helpdesk: > >>>>> Telephone: 434.984.8426 > >>>>> Fax: 434.984.8427 > >>>>> > >>>>> Helpdesk Contract Customers: > >>>>> http://www.myitdepartment.net/gethelp/ > >>>>> > >>>>> Why do mathematicians always confuse Halloween and Christmas? > >>>>> Because 31 Oct = 25 Dec. > >>>>> > >>>> > >>>> > >>>> > >>>> > >>>> -- > >>>> ====================== > >>>> Tony Graziano, Manager > >>>> Telephone: 434.984.8430 > >>>> Fax: 434.984.8431 > >>>> > >>>> Email: [email protected] > >>>> > >>>> LAN/Telephony/Security and Control Systems Helpdesk: > >>>> Telephone: 434.984.8426 > >>>> Fax: 434.984.8427 > >>>> > >>>> Helpdesk Contract Customers: > >>>> http://www.myitdepartment.net/gethelp/ > >>>> > >>>> Why do mathematicians always confuse Halloween and Christmas? > >>>> Because 31 Oct = 25 Dec. > >>>> > >>> > >>> > >>> > >>> > >>> -- > >>> ====================== > >>> Tony Graziano, Manager > >>> Telephone: 434.984.8430 > >>> Fax: 434.984.8431 > >>> > >>> Email: [email protected] > >>> > >>> LAN/Telephony/Security and Control Systems Helpdesk: > >>> Telephone: 434.984.8426 > >>> Fax: 434.984.8427 > >>> > >>> Helpdesk Contract Customers: > >>> http://www.myitdepartment.net/gethelp/ > >>> > >>> Why do mathematicians always confuse Halloween and Christmas? > >>> Because 31 Oct = 25 Dec. > >>> > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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