ex:

user 1234

[email protected]

not [email protected] or [email protected]

If it successfully registers as [email protected], I'd start from there.

On Sat, Apr 24, 2010 at 8:40 AM, Rhon <[email protected]> wrote:

> Hi Tony,
>
> Thank you so much for taking time to answer.
>
>
> On Sat, Apr 24, 2010 at 8:32 PM, Tony Graziano <
> [email protected]> wrote:
>
>>
>> rotate your logs after setting the proxy and registrar logging levels to
>> "debug".
>>
>> logrotate -f /etc/logrotate.d/sipxchange
>>
>
> I will post the result of the logrotate command soon as I get in the office
> on monday. I'm capturing sipXproxy.log all this time, my bad.
>
>
>> Restart both phones (it might help to see their registration attempts).
>> Make sure they register. Then call from the 650 to the cisco.
>> merge-logs
>>
>> then post.
>>
>> Before doing this, will you please confirm that this is or is not a HA
>> system? None of the phones should be registered via the hostname or IP
>> address (I assume cisco processes the SRV records). I have a feeling the
>> Cisco phones might be registering via their IP address, which would explain
>> a lot. So the registration info would help determine that.
>>
>> i.e. - SHOULD NOT use the hostname or IP address in sipxconfig or on the
>> phone config file as the proxy or registrar.
>>
>
> Also, I'm not using HA system for this purpose.
>
> If cisco should not use a hostname or ip address, then what should it use
> and can I correct this?
>
> Best regards,
>
> Rhon
>
>


-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
Fax: 434.984.8431

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartment.net/gethelp/

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.
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