On Sat, Apr 24, 2010 at 8:29 AM, Rhon <[email protected]> wrote: > Hi Scott, > > Thanks for your reply. > > On Sat, Apr 24, 2010 at 8:05 PM, Scott Lawrence <[email protected]>wrote: > >> >> Do you have a second polycom phone? Can you call between those? >> >> Yes, I have 2 more polycom phones. They can call each other as well > (polycom to polycom only). > You can receive incoming call to polycom from a cisco phone. But polycom > can't establish any call to cisco in this case. > > I know that I sound like a broken record, but there is no way to figure >> this out until you capture a trace that has the call in it. The traces >> you've sent so far don't have any INVITE messages from the polycom phone >> and that's where we've got to start. >> >> Actually, that's the reason my siptrace are empty. Once a call is made, > you'll get a busy tone instantly. > > Rhon >
rotate your logs after setting the proxy and registrar logging levels to "debug". logrotate -f /etc/logrotate.d/sipxchange Restart both phones (it might help to see their registration attempts). Make sure they register. Then call from the 650 to the cisco. merge-logs then post. Before doing this, will you please confirm that this is or is not a HA system? None of the phones should be registered via the hostname or IP address (I assume cisco processes the SRV records). I have a feeling the Cisco phones might be registering via their IP address, which would explain a lot. So the registration info would help determine that. i.e. - SHOULD NOT use the hostname or IP address in sipxconfig or on the phone config file as the proxy or registrar.
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
