Hi Tony,

Thank you so much for taking time to answer.


On Sat, Apr 24, 2010 at 8:32 PM, Tony Graziano <[email protected]
> wrote:

>
> rotate your logs after setting the proxy and registrar logging levels to
> "debug".
>
> logrotate -f /etc/logrotate.d/sipxchange
>

I will post the result of the logrotate command soon as I get in the office
on monday. I'm capturing sipXproxy.log all this time, my bad.


> Restart both phones (it might help to see their registration attempts).
> Make sure they register. Then call from the 650 to the cisco.
> merge-logs
>
> then post.
>
> Before doing this, will you please confirm that this is or is not a HA
> system? None of the phones should be registered via the hostname or IP
> address (I assume cisco processes the SRV records). I have a feeling the
> Cisco phones might be registering via their IP address, which would explain
> a lot. So the registration info would help determine that.
>
> i.e. - SHOULD NOT use the hostname or IP address in sipxconfig or on the
> phone config file as the proxy or registrar.
>

Also, I'm not using HA system for this purpose.

If cisco should not use a hostname or ip address, then what should it use
and can I correct this?

Best regards,

Rhon
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